Roger Rawlins
Analyst · C.L. King & Associates, please go ahead
Good morning and thank you, everyone, for joining us today. We are pleased with the tremendous momentum in our business. And as always, we want to thank our associates for their hard work that has enabled our success. I'd like to highlight 5 notable achievements in the Quarter before diving into the rest of my remarks. First, for Total DBI, [Indiscernible] of 85% exceeded our initial expectations, resulting in record gross profit and significant improvement in our operating income rate. Second, at DSW, we set an all-time sales and gross profit record for the Quarter. Third, we continue to see strong support in athleisure in kids, and we're positioning ourselves to capture even more market share in these areas. Number 4, we also experienced incremental improvement in categories that were hit harder by the pandemic as demonstrated by a recovery in seasonal, which was up 5% for the quarter at DSW compared to the pre-pandemic 2019. And finally, we are seeing our core customers returning to our stores. And they are buying full-price items. In fact, we saw 10% comps in regular price selling in our U.S. retail business during the quarter compared to 2019, which clearly benefited our gross margin. Although store traffic continues to be below our historical trends, we are continuing to see a rebound, especially in the U.S. while our digital demand, it continues to be robust. Let's talk a little bit about our continued progress in providing our customers with the best possible assortment. At DSW, our pivot to athletic continues to yield strong results with comps up 45% compared to 2019 and kids comps up 55%. According to NPD's Retail and Consumer tracking services, in the quarter, DSW sales growth in both kids and athleisure outpaced the remaining U.S. footwear market significantly compared to the same quarter in 2019. Allowing us to gain market share since 2019 and positioning us among the top 15 footwear retailers in both categories, while maintaining a top 3 position in women's. This also holds true for the tremendous opportunity we see to grow our men's business. According to NPD's retail and consumer tracking services, DSW's results in men's compared to the same quarter in 2019 outpaced the rest of the market by 6% , also resulting in market share gains since 2019. Additionally, seasonal is continuing to rebound nicely in dresses seen some green shoots. In the second quarter, NPD's Retail Tracking Service shows that DSW recovered after being down 19% compared to 2019 and seasonal in the first quarter to down 1%. This was a more significant improvement than the rest of the market. In back-to-school, athletic and kids both have seen significant growth in sales penetration as the season began in late July. We still have a number of stores working through back-to-school, especially in the Midwest and Northeast, but we are encouraged by our early results. We continue to work to bring freshness to our physical locations and grow basket size. We started with some smaller initiatives that are scalable over the long term. For example, we partnered with Staples to instill pop-ups in 48 stores for back-to-school and see this as something we can expand in the future. We've added apparel to select locations in a meaningful way with T-shirts that salute the local market and have sold those items twice as quickly as initially expected. In Canada, we're doing Lids and Claire's shop-in-shops inside our stores so customers can accessorize their most recent footwear purchases. Additionally, we continue to focus more heavily on the top 50 brands and footwear. In the second quarter, these brands, which include our vertical brands, represented 78% of our sales in the U.S. And we surpassed our goal to grow sales of the top 50 by 50% compared to 2020 with these brands growing 112%. Additionally, according to NPD's Retail Tracking Service, we grew the top 50 brands, excluding our private brands, 15% faster than the rest of the market in the quarter compared to the same period in 2019. Let's turn to a few examples of how we are ensuring that we have the best product for our customers moving forward. In August, we announced that we will be the exclusive in-store distributor of the iconic brand, Hush Puppies, giving us access to a global heritage brand that has exceptional brand awareness. And we'll now be sold only in DSW stores and on hushpuppies.com. Not only do we anticipate we will capture new customers at DSW by having this brand exclusively at our stores, this will allow us to convert hushpuppies.com customers into DSW loyalty members, as well as offer their digital customers the ability to return product to stores and potentially serve as pick-up locations as well. Hush Puppies is the perfect blend of style and comfort, something that our customers are demanding. We are thrilled to welcome this fun, optimistic, colorful brand to our exclusive family and to have an exciting partnership that supports our focus to build our robust assortment of brands. This is an excellent example of how we can partner with an existing well-known brand while leveraging the infrastructure in loyalty we've already built to deliver exclusivity and brand dominance. And we expect more opportunities like this that will allow us to get further in control of our brand destiny and provide differentiated experiences for our customers. While I'm excited about all of this progress, I also want to recognize that we continue to operate in a dynamic and volatile environment. Things are improving as vaccination rates increase. We're still facing a number of headwinds, including new COVID-19 variance and the increasing impact of supply chain issues, including delays with inventory receipts. Now let's talk a little bit about marketing. Our best-in-class VIP loyalty programs remain a key support for our growth. For all of DBI, we have approximately 30 million rewards members as of the end of the quarter. During the quarter, enrollments in our program for DSW grew 18% compared to 2019, building momentum from a 7% increase in the first quarter. This was the highest quarter of sign-ups in the history of DSW. Now let's move up north and talk a little bit about Canada. The region remained challenged with COVID restrictions resulting in comps down 16% compared to 2019. However, comps were increasingly stronger throughout the quarter as Canada began the recovery that the U.S. was seeing just delayed by a few months. Digital sales continued to be impressive as customer stuck to online shopping with digital sales up 146%. Athletic, kids, and sandals all displayed growth when compared to the second quarter of 2019. Our Canadian operations also migrated to DBI's digital platform in July, which will streamline our e-commerce efforts and carry significant benefits into the future. I'm proud of how we have executed on our stated initiatives from 2020 through the early part of 2021. And while COVID continues to be top-of-mind, we have begun the journey to move our Company forward and are well-positioned for future success. As we look ahead to our strategic growth, we have organized our efforts around three pillars; customer, brand, and speed. We must be obsessed with our customer more than ever before. They have a great desire for products and experiences. And we're adding resources to our digital, IT, and analytics teams to understand precisely what they want and what can be improved to provide the best possible experience. These actions will enable us to better understand our customers, provide improved service, and pursue new demographics to bring into the DBI customer family in targeted and personalized ways we've never deployed before. And we're dreaming up new ideas for how we can provide more value to our VIP members who continue to be the lifeblood of our business and our largest competitive differentiator. Next, we know how critical controlling our own brand destiny is for our growth. Camuto is absolutely essential to this pillar. And we saw exciting results in the Quarter, as sales of Camuto-produced brands were up 88% on inventory, down 13%. More specifically, sales of Jessica Simpson were up 92% compared to 2020, and up 9% compared to 2019. Retail sales across our key partners are similarly improving with sales up a 140% compared to 2020 and down only 4% compared to 2019. A key to our success is our focus on design and an eye for key trends in the market. A great example of this is our Berlini woven strap mule. This bestseller has been out-of-stocks several times this year across multiple retailers. We expect to sell upwards of 100,000 pairs of this style alone. We're also leaning into our vertically integrated capabilities, allowing us to react much faster to emerging market trends in our exclusive brands. And are piloting new programs to explore additional opportunities and in capture whitespace in our assortment. As we continue to design some of the hottest footwear in the industry, Vince Camuto, Jessica Simpson, Lucky Brand, and JLO, we must marry that up with the strong DTC distribution through our unmatched physical footprint across North America and award-winning digital infrastructure. As a reminder, Camuto-produced brands come in margins, roughly 1500 basis points higher than other brands, allowing us to sell world-class product with a high level of profitability. Additionally, given our massive loyalty base and commanding retail market share, we can partner with the top brands in the industry to offer one of the largest and most inclusive assortments, both in-person and online. We remain heavily invested in the top 50 brands in footwear through activations and differentiated experiences all centered around our customer. We will continue to prioritize growing our vertical brands into evolve our online presence so that is closely coupled with the broad-reaching footprint of storefronts the double as fulfillment centers. Our last pillar speed is of the utmost importance in today's world. Customers today expect that we not only have the latest product in our stores but that we can deliver it to them in an expedited manner. We're developing processes to deliver products more quickly, so we can get them in our customer's hands faster. Fulfillment has historically taken 5 to 7 business days. And we're working to improve that to 2 to 3 calendar days over the next few years while finding efficiencies along the way to keep costs contained. We're looking at optimizing our current infrastructure and expanding our small parcel delivery partnership to include regional carriers that can respond more quickly and more cost-effectively than the limited national carriers. Additionally, part of the strategy within the speed pillar is to improve our West Coast fulfillment capabilities. But speed-to-market also means faster-to-market. As designers and some of the hottest footwear brands, we need to be early on-trend, and we anticipate that our direct access to millions of customers and shopping data will give us a leg up on designer development. We're working to improve collaboration through technology and processes around DBI and to squeezed out additional efficiencies in our overall development cycle time. All three of these pillars interact with one another and our efforts simultaneously strengthened each one. We are offering customers the value they want, the experiences they crave, the speed they demand and the brands that can rise to those challenges. We want to be the footwear destination of choice for our customers. Before turning it over to Jared. I'd like to quickly touch on our results. As I stated earlier, I am so proud of the results we delivered in the second quarter. Our comps returned to 2019 levels and our gross profit grew significantly driven by full-price selling. We've seen our Q2 momentum continue into Q3 as back-to-school has started across the U.S. In clothing, there remains some uncertainty as we look ahead. COVID variance continued to create surges in infection rates and the global supply chain is increasingly challenged as a result. However, we believe we are on track to continue to meet or beat our 2019 performance for the back half of fiscal 2021. Jared will provide more color on this in just a moment. We expect customers will continue to increase in their desire to go out and participate in social occasions and we are hopeful that vaccination rates will continue to rise. We are ready with great product that is differentiated as customers returned to our stores more frequently. To date, we remain excited by our progress in our results and we are pushing hard to continue our success into the back half of the year. As always, we will remain nimble and innovative. We have a proven track record of staying ahead of trends to ensure our organization's success. We broke into omnichannel early and swiftly, and our Digital demand continues to be strong even as consumers have returned to physical stores. We saw customer demand going the way of that leisure and we pivoted rapidly and we still see so much room for growth here. And we see at leisure as the core staple in our customers closets. We saw our female customers walking out the door to buy their kids' shoes elsewhere. In prioritized growth in that category, that is now one of our primary growth drivers. We see other things on the horizon that will allow us to leverage our direct-to-consumer and vertical capabilities to only control brands and secure ourselves for the future growth. With that, I'll turn it over to Jared. Jared.