John Cotterell
Analyst · Cit
I'd like to thank you all for joining us today. And I hope you're all well. We're pleased to be here to provide an update on our business and financial performance for the three months ended December 31, 2023. As we noted in our press release, obviously, the environment continues to be challenging. Our results and guidance reflects headwinds in IT spending, particularly on discretionary projects, and in the payments and banking and capital markets verticals. That said, we believe we have a very well positioned and strong business. We are confident that despite current softness in demand, in the longer term, the opportunity for us is very attractive. We want to make sure Endava continues to be well positioned to create long-term value for our clients, our people and our shareholders. We continue to pursue our strategy to ensure that, while we are rightsized for the current demand environment, we are also making necessary investments in our business to position ourselves for when discretionary CapEx picks up again. We're seeing three key trends in the market. One, while budgets are up this year, and there's a lot of work to be done, in the short term, spend is being deferred as clients continue to be cautious. As one client put it, we have the budget for a substantial ramp up with Endava, but we're going to go slow for now and see how the year unfolds. Secondly, we are seeing deeper demand for vertical and technology expertise. And thirdly, the growing importance and relevance of a broader diversified delivery footprint. Given these trends, we're continuing to make organic and inorganic investments in a disciplined way to, number one, diversify our revenue, our delivery and invest in technology and domain capabilities. Secondly, attract great talent and take advantage of the difficult times many others are facing to invest in and add to our leadership. And thirdly, evaluate acquisition opportunities that help us accelerate our growth strategy. Some of these investments may result in lower near term margins, given the current market environment. As we know, it takes courage to invest in uncertain times. But we continue to make sure we are being disciplined in pursuing our strategic objectives. Moving on to our results, we reported revenue totaling £183.6 million for Q2 of our fiscal year 2024, representing an 8.1% year-on-year decrease in constant currency from £205.2 million in the same period in the prior year. We ended the quarter with an adjusted profit before tax for the period of £22.7 million, representing 12.4% adjusted profit before tax margin. Some of the large projects we mentioned last quarter have not scaled up to expectations yet, while others have remained in the pipeline for longer than expected as a result of client hesitancy. We now have numerous projects where discovery work has been done, but clients are hesitating on when to commit the sizable spend needed to build production ready systems. Alongside this short term change to our growth expectations, we've started our business optimization program in order to facilitate a return to the medium term to our 20% constant currency organic revenue growth and 20% adjusted profit before tax margin. We remain focused on investing in growth, while simultaneously reducing corporate complexity and eliminating inefficiencies. We believe this will improve our competitiveness and enable us to further invest in growth. Let me tell you about some of these strategic initiatives where we are investing. We will continue with our global industry focus, which is a key additive differentiator. Additionally, we are increasing our use of automation and accelerators to deliver outcomes for our clients more quickly. Increasingly, we are being requested to participate in larger scale enterprise systems integration work. And as a result, this will be a focus of activity in the coming quarters. We are bringing together our close-to-client delivery and nearshore delivery teams under one manager per region in order to further build consistency in our delivery capability. We're starting to see the benefits of our combined sales and client delivery operations, resulting in a more cost effective organization, greater collaboration across industries and regions, and the development of senior multidisciplinary leaders that will ensure Endava is able to continue to scale. We're using the slowdown period as an opportunity to invest in senior go-to-market leadership, attracting dealmakers, who are difficult to shift in the boom times. And we undertook a rebranding exercise at the end of January, which has been very well received. In the last 12 months, we hired a dozen deal makers from leading competitors across our industry verticals. On the technology front, we want to help our clients embrace and explore new technologies more rapidly. Therefore, in addition to our core delivery competencies, we are creating new teams called pods that will be singularly focused on helping our clients accelerate and invent the future around new and emerging technologies. Pods represent an opportunity for differentiation by demonstrating our thoughts and delivering leadership across industry verticals against a key set of technologies and capabilities. The pods pull together existing Endava experts with exceptional thought and delivery leadership within a fast evolving technology domain. They will work with our industry teams to establish thought leading propositions around high momentum technologies and working alongside our delivery locations to ensure that appropriate skills are built and available at scale as acceleration is realized. We're building pods for AI, cloud, intelligent automation, cybersecurity, quantum, sustainability, embedded and physical computing. The right time to invest in these go-to-market technology and sales arenas. And these efforts will lay an even stronger foundation on which to scale as markets return. In addition to the release of our results today, I am thrilled to announce our acquisition of GalaxE Solutions to strengthen our healthcare vertical, as well as establish delivery capabilities in India. This is our largest acquisition to date, and it aligns with our strategic vision of expanding our global delivery footprint and further diversifying our revenue base. GalaxE was started in 1993 by the CEO, Tim Bryan, and is a leading provider of digital transformation and product development services to blue chip US companies with a significant client base in the healthcare vertical and delivery capabilities in India. I met with Tim and his leadership team and visited their delivery centers in India, and I'm excited about the synergies we can create between the two companies. This acquisition significantly expands our presence in the fast growing and exciting healthcare sector in the US. Additionally, with GalaxE, our global delivery footprint now expands to India, the deepest IT talent pool in the world where GalaxE has nearly 1,200 employees. GalaxE will strengthen our North American management team and brings decades of offshore delivery know-how to Endava. In addition, GalaxE has developed a strong accelerator enabled capability, facilitating the understanding of existing enterprise systems and enabling change. This capability, alongside of Endava's existing strength in delivering next generation technology, will allow us to open new opportunities and go deeper into enterprise transformation work, delivering more insightful and predictable outcomes. Mark will provide more details on the transaction shortly. I'm excited to share that we announced yesterday that we're expanding our strategic partnership with Equiniti, a leading international provider of tech enabled, shareholder, retirement and remediation services. We have established a five-year partnership of £75 million to support the delivery of transformative product and tech roadmap. This deal strengthens our existing three-year relationship and delivers significant growth for Endava in our capital markets vertical. With the extension of this partnership, Equiniti has become one of Endava's top 10 clients globally. This revenue is net new, and is an example of the sizable project opportunities that are being slower to convert than expected last quarter. I'd like to provide you with an update on projects we are working on in North America. In our banking and capital markets vertical, we are working with Early Warning Services in launching Paze, an easy online checkout solution offered by banks and credit unions. Endava is accelerating speed to market with the expediting of test environments and the development of an SDK for merchant integrations. We continue to drive market expansion as an integration partner of Early Warning, enabling Endava to drive value across all verticals. Endava is working with a leading fintech company in the alternative investment space, based in North America. Our two-plus year partnership started with a platform envisioning project, working directly with their entire C suite to translate their growth ambitions into executable backlogs in order to jumpstart an actionable delivery plan. We helped build out their Snowflake based data lake and end-to-end data pipeline, enabling sales and operational reporting. Additionally, we provide ongoing support for internal integrations with systems and external integrations with reporting providers. Endava is working with the American Endowment Foundation, or AEF, one of the nation's largest independent donor advised fund sponsors, to help organize their donor advise fund platform. We're supporting their leadership team with their digital transformation journey. The goal is to harness technology and automation, to optimize the end-to-end fund management process, by improving the user experience for firms, financial advisors, donors and internal AEF team members. By curating a seamless interface for both existing clients and prospective partner firms, we will help to scale and streamline AEF's overall internal operational efficiency. In our TMT vertical, we are working for a large US sports media company, organizing their data by building a platform to centralize, monitor and show interactive reports for financial information. The financial data visualizations encompass details relating to ticketing, events, payments, customer information, video visualization and streaming. The centralized information allows our client to make real time data-based decisions and monitor their top sales indicators. Mobile gaming remains an important revenue contributor for clients in the gaming sector. We are collaborating with a global brand in both the console and casual game market, reshaping their direct to consumer platforms to revolutionize their monetization strategy. Through the implementation of streamlined processes, exclusive deals, tailored and compelling transactional interfaces, and loyalty rewards programs, we are enticing mobile gamers to explore web platforms, fostering a more immersive community focused user experience beyond the confines of the game. In the aviation space, Endava is partnering with Delta Airlines, helping them launch and support Delta Sync, a suite of personalized experiences and offers aimed at creating new ways for customers to enjoy their time on board. Endava worked with Delta to establish a cutting edge, agile product strategy and design approach, which has improved customer satisfaction, increased member acquisition, and delivered value to strategic partners through customer engagement. We will continue to bring to bear our capabilities in support of Delta's ongoing investment into industry-leading products and the best-in-class customer experience. We're working with many of the leading brands across different segments of the automotive OEM landscape. From back office and plant floor operations to in-car experience, we are helping our clients leverage technology to solve problems and improve revenue. For example, we used optical character recognition and artificial intelligence to digitize paper vehicle documentation, which expedited processing, improved accuracy and reduced manual labor. We used computer vision and synthetic data generation techniques to accelerate and deepen learning for AI models. We are also helping a top carmaker leverage virtual reality and AI to optimize and validate the design of production processes, to reduce the time required to commission and build. And lastly, we are helping to design and deploy a scalable cloud architecture to enable over-the-air capabilities for millions of vehicles. On the technology side, we are rapidly moving to the point where AI touches just about every project. We continue to see a wide variety of work in our pre-sales pipeline, right across the ideation to operation cycle, and we continue to see a significant increase in client interest in exploring the potential of generative AI. These conversations are becoming more focused, as clients want to investigate specific applications for their business. This is happening across several industry verticals, including insurance, pharmaceuticals, technology, gaming, telecoms, banking, and capital markets. In many cases, clients are taking steps in exploring potential applications. And we help them do this through workshops, and practical proof of concept work. We're also seeing some more forward looking organizations start to actively explore new types of application, such as AI agent automation and combinations of generative AI with other emerging technologies, such as knowledge graphs. Clients are increasingly looking to us for their AI implementation roadmaps, in particular in the insurance and tech sectors. A few examples of our involvement here include work with a large US insurer to explore how they can use generative AI to grow their business, a workshop to demonstrate how generative AI can help a London market insurer and advisory engagement to explore personalization of omnichannel customer communication for a large telecoms company, as well as creating a number of generative AI powered tools for a wealth tech company, and also building an evaluation framework for a question answering bot in the gaming industry. We're also pleased with the level of client interest in our inhouse generative AI based platform, which enables the exploration of a wide range of potential applications of the technology through practical prototype implementations alongside of our clients. Two examples include code generation for pharmaceutical statistics for a global pharmaceutical company and a multi agent prototype, which took a claim through multiple stages and scenarios for a large US insurer. Our deep partnership relationships with major technology providers continue to bear fruit. Here are a few tangible examples of projects we're working on, starting with an exciting generative AI based prototype of a voice and text based call center assistant on Google Cloud for a major UK insurer. We recently held a multi-day hackathon at our offices in Charlotte to explore the latest advances in Microsoft Semantic Kernel platform, targeting the healthcare industry, and developed two compelling prototypes in the areas of pharmacy automation and critical care triage. Internally, we're seeing the early benefits of generative AI in our processes, with production use of tools increasing productivity and generating sales material, producing client insight for our private equity business, as well as helping to generate insights on our workforce. We recently held our Endava Innovation Lab with a total of 75 teams participating in this global innovation competition. And this year, 80% of the finalists applied AI in some practical way, illustrating how knowledge of AI has spread right across the firm. Globally, our recent acquisitions in Asia-Pac and in the US are integrating smoothly. And I'm excited about the prospects of our expanding global footprint. We continue trusted partnerships with NGOs, supporting inclusive education, including Niya, an NGO dedicated to bridging the technology skills gap for refugees by providing free training and matching talent with opportunities around the world. Additionally, we are also leveraging our technical expertise to help solve complex environmental and societal issues. We recently teamed up with the Resilient Building Council in Australia to launch a bushfire resilience app tailored for Australians, empowering users to gauge their preparedness in the event of a fire, providing an easy to use solution to protect homes and communities. We ended the quarter with 11,539 employees, a 5.3% decrease from 12,183 in the same period last year. In the current environment, our recruitment is focused on areas of demand and, as I mentioned earlier, the strengthening of our senior go-to-market leadership. I'd like to take this opportunity to thank all Endavans for their commitment and determination as we persevere through these headwinds. We will continue to manage the business for the long term, maintaining our culture and organizational health and creating exciting solutions for our clients and their customers. We believe clients activities in exploring and commissioning new products will overtake the headwinds and see us return to growth. I will now pass the call on to Mark who will walk you through our financial results for the quarter and provide guidance for the coming quarter and fiscal year.