Daniel M. Hamburger
Analyst · Sara Gubins, Bank of America Merrill Lynch
Well, thanks, Joan, and thank you, all, very much for joining us today. I'll begin with an overview of the quarter, followed by Tim and Pat who'll walk through the financials results before I wrap it up. And last quarter, we discussed expectations for our planning horizon through fiscal 2016. We view fiscal 2013 as a transition year, where we're improving our performance and then return to a growth phase in the 2014 to 2016 period. And I am pleased to say that we've begun this new fiscal year on the right foot, with a solid quarter of execution on our performance improvement plan. As a reminder, the plan has 3 priorities: Aligning our cost structure with enrollment levels; regaining enrollment growth; and making targeted investments to drive future growth. DeVry made solid progress on each of these during the quarter. Our first priority, aligning our cost structure, and we've begun to see our efforts here pay off. During the quarter, we realized cost savings over and above our target. As Tim will explain in a second here, we now believe we can exceed the $50 million commitment that we made previously and achieve $60 million in savings in value creation this fiscal year. As enrollments have declined, we've reduced volume-related costs. And unfortunately, we've had to make the tough but appropriate reductions in our workforce, mostly at DeVry University in Carrington. In addition to these volume-related cost reductions, we're also focused on reengineering, restructuring and redesigning processes across our institutions. We have launched a number of task forces that are focused on this. One area where we're reengineering the process is electronic course material. As we increasingly adopt e-materials, we provide enhanced academic tools for our students, we reduce their textbook cost relative to buying a new hard copy textbook and we improve our economics as well. Another opportunity for restructuring is real estate. As part of our operational excellence initiatives, we're reviewing our real estate portfolio to find ways to optimize our locations. And this task force has done a great job. They've already uncovered an opportunity to consolidate some of our administrative offices here in the Chicago area. We've decided to sell our office building in Wood Dale, Illinois and relocate the employees to other facilities in the area. This move will save over $2 million annually. In a third example of process reengineering, during the quarter, we began combining Chamberlain's media buying with DeVry University. And this synergy has created a more cost-effective way to market both institutions. While volume-related cost savings have driven most of our near-term efficiencies, these restructuring initiatives are creating a leaner, long-term cost structure and so, as enrollment volume returns, we expect to realize operating leverage and margin expansion. Now, turning to our second priority, regaining enrollment growth. Our teams executed well in the quarter once again. At Carrington, we're beginning to see solid improvement in our recruiting process, with new student enrollments up 33%. Going forward, as we work through the turnaround, enrollments could be choppy somewhat. And part of this is a result of the new session-based academic calendar that we moved to earlier this year to benefit our students. We'd like to point out that each quarter doesn't have the same number of starting dates. For example, in fiscal 2013, the first quarter had 6 start dates, second quarter has 3, the third quarter has 5 and the fourth quarter has 4 start dates. But we're encouraged by what we're seeing and we expect new student enrollments for the second quarter to be positive again, probably in the single-digit range. Let me mention that we do have a session starting officially on the last day of the quarter. But given that December 31 is a holiday, students won't begin classes until after the New Year. So we'll include these projected enrollments in the third fiscal quarter, not the second. If we did include those projections in the second quarter forecast, we'd anticipate a double-digit increase, and thus, a smoother pattern. In August, we relaunched the Carrington brand, refining our messaging and then carrying it out through a number of media, such as local network television and social media. It's still early in the process, but we believe this relaunch process is going to increase awareness of Chamberlain's value proposition. And that includes the individual attention and the career focus that we provide Carrington students. Enrollment for DeVry University undergraduate also showed some positive signs during the quarter, as the rate of decline for new student enrollment narrowed sequentially and conversion rates improved as well. On the graduate student side, we experienced some weakness this quarter, and, of course, we're not alone; many graduate programs are experiencing enrollment declines. Recent New York Times article pointed out that in '08 and '09, at the onset of this recession, many recently unemployed went back to school seeking a haven from the tough job market. Following that surge, there's now been 2 years of new student enrollment declines among the graduate population nationwide. And that's the total grad school market. When you look at just MBAs, which is Keller's largest program, it's even more profound, as the country has experienced 4 straight years of declining enrollments across MBA programs. In 2011, MBA enrollments were down 22% nationwide. And so clearly, prolonged economic uncertainty in the challenging job market have led to a cyclical trend of prospective students hesitating to pursue an advanced degree. This is a trend to which we're not immune. Our plan to regain enrollment growth at DeVry University includes channel-focused initiatives, technology and brand awareness. Now, by channels, we refer to the relationships that we develop with high schools, community colleges, corporations and government and military. Each of these is an important source of new students for DeVry University. In the high school channel, we're leveraging our diverse array of institutions beyond DeVry University, to raise awareness of career paths from business to technology, from nursing to allied health. We began a pilot of this new cross-institutional approach during the quarter. With community colleges and corporations, we've increased the number of representatives in each of these areas. In terms of our technology-focused efforts, we're developing a self-service portal that prospective students can use to streamline the application process. Some students don't want or need as much live service during the enrollment process. We're providing self-service technology for them. DeVry's brand awareness campaigns are helping to drive higher-quality inquiries and steadily improving diversion rates. Our goal is to differentiate DeVry University as the career University. We recently launched our know-how series of ads, which I know many of you have seen. Our aim here is to highlight the growing need for an educated workforce, to fill jobs in high demand sectors. We're showcasing how leading employers, such as Cisco Systems, partner with DeVry University to encourage prospective students to pursue a degree. We've provided a link to these ads in today's release. At Chamberlain College of Nursing, enrollments for the quarter showed improvement based on our continued focus on reputation, quality and execution. Chamberlain reached a milestone in total enrollment, educating more than 12,000 nursing students in the September session. The National League for Nursing, the NLN, recently announced that it has partnered with Chamberlain to establish the NLN Chamberlain Center for the Advancement of the Science of Nursing Education. What an exciting partnership. This is going to promote nursing education and new teaching methods for nursing instructors, while significantly enhancing Chamberlain's already strong repetition. Now the third priority of our performance improvement plan is making targeted investments to drive future growth. Of course, this includes new campuses and programs. Chamberlain's most recent new campus opened in Atlanta this quarter and its first class set a record for the largest Chamberlain campus opening. Making targeted investments does drive growth. In fact, the majority of Chamberlain's growth this year will come from new campuses opened in the last 2 years. We'll continue looking for new campus locations, and we're on track to open a new Cleveland campus in January and 1 in Tinley Park, Illinois, later in fiscal 2013. At American University of the Caribbean, AUC, we're well underway on an expansion plan that will deliver a new state-of-the-art simulation center and labs for student and faculty. This will further improve AUC's high-quality learning experience. We expect the project will be completed in the fall of calendar 2013. We're also investing in new programs at our institutions. And one great example is the recent release of course materials at Becker CPA review in Mandarin Chinese. We've done this in partnership with China Distance Learning, an organization many of you know. International expansion in the economy profession holds a lot of potential, and this partnership represents incremental exposure to 40,000 Chinese CPA candidates who could benefit from Becker's course. Collective acquisitions are also an area of focus for potential investment. And during the quarter, we expanded DeVry Brasil, with the purchase of Faculdade do Vale do Ipojuca, or FAVIP, which is a little easier to say. This acquisition further builds our platform in the world's seventh largest economy. Including this most recent acquisition, we now have over 26,000 students in 9 campuses across Northeast Brazil. I'm pleased to report that the integration process is going very well. We have a strong integration playbook, which includes sharing best practices to improve student services. One advantage of this FAVIP acquisition is that the campus is located only about 80 miles from our campuses in the city of Recife. And this allows us to share some faculty and resources and to realize the full potential of this platform that we've built at DeVry Brasil. We've realized much of our growth from this sharing of best practices and leveraging of resources. So assuming that we make our plan this year, we expect revenues at DeVry Brasil to reach $80 million to $90 million. But Brazil is, obviously, becoming an increasingly significant part of our future growth. And before I turn it over, I'd like to acknowledge the upcoming retirement of Julie McGee, a member of DeVry's Board of Directors since 1994. We're very grateful for Julie's many years of service to DeVry, and we wish her well as she continues to work on improving educational opportunities for our nation's young people, something she's very passionate about. To fill this new vacancy in the board, we're pleased to announce that Dr. Alan Merten has agreed to be nominated at our upcoming annual meeting next month. For the past 16 years, Dr. Merten has served as the President of George Mason University. For that, he served as Dean for both the College -- the Johnson Graduate School of Management at Cornell and the College of Business Administration at the University of Florida. So, obviously, we're very excited to welcome Dr. Merten with his tremendous academic and business experience to DeVry's board. And also, at the Chamberlain College of Nursing Board of Trustees, we recently appointed Dr. Joanne Disch to serve as chair. As the current President of the American Academy of Nursing and a clinical professor at the University of Minnesota, Dr. Disch brings a great deal of experience to the position and she'll help the board of trustees oversee academic and operational policies at Chamberlain College of Nursing. So with that overview, let me turn it over to Tim for a discussion of the financial results. Tim?