Harold Bevis
Analyst · Barrington Research.
Yes. Yes, the way that we got comfortable being this entrepreneurial in the quarter was because we had a big win, a big one. I can only say, I'll just say it's greater than $10 million, okay, just to give you a flavor. I don't really want to give guidance on these things. They have to play out. But it was massive, and we didn't have the floor space to deal with it and we didn't have the people to deal with it. We actually were very thankful, though, because we were light on the truck building side of things and we were able to take our people and use them, salaried staff and key hourly staff, to go drive to the customers' locations, understand what we needed to do, take pictures, come back, integrate with the customer, go through facility audits, which we've passed audits at all the facilities now and put in the infrastructure, mainly material handling because we have the people that know how to assemble products. And then we had to add a lot of new vendors. So we had to procure material. We're procuring material we haven't procured before. Some vendors we haven't known before and for whom we don't have a credit limit. So there's a whole financial part of getting set up being on approved vendor list. Then establishing your MLQs, your order quantities, getting all your ship-tos down. So I would say the start-up issues have been material-oriented because we know how to put complicated assemblies together. A seat has over 300 parts in it and around 30 vendors globally and has a lot of specifications that have to be met for safety and quality so we know how to do that. And it brought comfort to this customer set that we know how to deal with multiple global vendors, all at once, many parts, bring it together, high-quality, on time. So our heritage helped us win. They were comfortable with their relationship with FSE, but when they got to know the rest of our company, they're like, okay, you're set up to deal with us. So it was them getting comfortable with us as much as us getting comfortable with the business opportunity. And we don't want to get in front of ourselves, so this is a crawl, walk, run thing. And so we didn't repurpose entire facilities. We repurposed portions of facilities. So we want to see how this plays out over multiple quarters and then multiple years. But it's very similar business dynamic that FSE has lived with for the majority of their company life and so we accepted that and embrace that as well.