Melvin Payne
Analyst · Oppenheimer. Your line is now open
Thank you, Ben. From the time we set off at the end of 03 then a different path, but different ideas and concepts about how to consolidate and operate this wonderful industry the funeral and cemetery industry. We have been called many names, most of them not repeatable on this call. We will continue to follow the path independent thinking and thought about how to do things differently, but always trying to get better experimenting and trying new ideas many of which come up from the bottom and bubble up to the top. We have a wonderful framework, it's very flat, it's very entrepreneurial are reporting of five-year trends is so transparent. You can't hide anywhere and neither do we want to hide. What it does is show off the performance of the leaders and employees and our operating businesses. It also shows the overhead in support of them. What we try to do is support them better and better over time. So that they can achieve more of what we call being the best standards not just annually, but over five-year periods now which we measure and reward and recognize. It has been quite a journey over the last thirteen years and especially over the last five years. Our people have responded in ways that I could not even have dreamed up it so good and we have precise winners that I'm about to announce but we also have a whole company full of winners that are yet to show up as winners and we seem to be attracting more and more talent that is competitive entrepreneurial and wants to win. So with that, I want to say what an honor it is to announce our first class of Good To Great high performance heroes over a full five-year period. This means they’ve achieved high levels of standards achievement on an annual basis and then sustained that high level achievement over a full five years. And all the while growing revenues is I think then mentioned well above 2% and Field EBITDA compound that around 10%. The winners are Kristi Ah You, Franklin & Downs Funeral Home; Modesto, California; James Bass, Twin Cities Cremation Services and Funeral Home; Niceville, Florida; Emerald Coast Funeral Home/McLaughlin Mortuary; Fort Walton Beach, Florida; Kyle Incardona, Hillier Funeral Homes; Bryan, Texas; Steve Mora, Conejo Mountain Funeral Home; Camarillo, California; Ken Summers, P.L. Fry & Son Funeral Home; Manteca, California; Robert Maclary, Kent-Forest Lawn Funeral Home; Panama City, Florida; Chad Woody, Watson-King Funeral Homes; Rockingham, North Carolina; Brad Shemwell, Latham Funeral Home; Elkton, Kentucky; Michael Page, Allison Funeral Home; Liberty, Texas; Patty Drake, Drake Whaley McCarty Funeral Home; Cynthiana, Kentucky; Andy Shemwell, Maddux-Fuqua-Hinton Funeral Homes; Hopkinsville, Kentucky; and Tim Hauck, Cape Coral Group; Cape Coral, Florida. We will see you soon in Costa Rica and it will be the trip of a lifetime I promise. The Annual Pinnacle of Service Award winners for 2016 we had 35. They are as follows; James Terry, James Terry Funeral Home; Downingtown, Pennsylvania; James Bass, McLaughlin Twin Cities Funeral Home; Niceville, Florida; and Emerald Coast/McLaughlin Mortuary; Ft. Walton Beach, Florida; Bill Martinez, Stanfill Funeral Home; Miami, Florida; Richard Munoz, Connolly & Taylor Funeral Directors; Martinez, California; Benjamin Friberg, Heritage Funeral Home and Crematory; Ft. Oglethorpe, Georgia; Brad Shemwell, Latham Funeral Home; Elkton, Kentucky; Joseph Waterwash, Baird-Case Jordan-Fannin Funeral Home & Cremation Service; Ft. Lauderdale, Florida; Jason Higginbotham, Lakeland Funeral Home; Lakeland, Florida; Jeff Moore, Sterling-White Funeral Home; Crosby, Texas; Kristi AhYou, Franklin & Downs Funeral Homes; Modesto, California; Kyle Incardona, Hillier Funeral Home; Bryan, Texas; Jason Cox, Lane Funeral Home - South Crest Chapel; Rossville, Georgia; Michael Nicosia, Chapel of San Ramon Valley, Danville, California; and Ouimet Brothers Concord Funeral Directors; Concord, California; Robert Maclary, Kent-Forest Funeral Home; Panama City, Tim Hauck, Cape Coral Group; Cape Coral, Florida; Andrew Cumby, Cumby Family Funeral Homes; High Point, North Carolina; Chris Duhaime, Funk Funeral Home; Bristol, Connecticut; Chris Chetsas, Cataudella Funeral Home; Methuen, Massachusetts; John Fitzpatrick, Donohue Cecere Funeral Directors; Westbury, New York; Chad Woody, Richmond County Memorial Park; Rockingham, North Carolina; Ken Summers, P.L. Fry & Son Funeral Home; Manteca, California; Matthew Simpson, Fry Memorial Chapel; Tracy, California; Justin Luyben; Evans-Brown Mortuaries & Crematory; Sun City, California; Curtis Ottinger, Heritage Funeral Home; Chattanooga, Tennessee; Verdo Were, McNary-Moore Funeral Service; Colusa, California; Andy Shemwell, Maddux-Fuqua-Hinton Funeral Home; Hopkinsville, Kentucky; Steve Mora, Conejo Mountain Memorial Park; Camarillo, California; and Conejo Mountain Funeral Home; Camarillo, California; Patty Drake, Drake Whaley McCarty Funeral Home; Cynthiana, Kentucky; Brian Binion, Steen Funeral Homes; Ashland, Kentucky; Roger Allen, LaGrone-Blackburn-Shaw Funeral Directors; Amarillo, Texas; Jeff Seaman, Dwayne Spence Funeral Home; Canal Winchester, Ohio; Ashley Vella, Deegan Funeral Chapels; Escalon, California; Mike Conner, Conner-Westbury Funeral Home; Griffin, Georgia; Tim Miller, Fuller Funeral Home & Cremation Service East; Naples, Florida; and Kim Borselli, Fuller Funeral Home & Cremation Service Pine Ridge; Naples, Florida. We will see all these whiners and their spouses significant others are a guest and Playa del Carmen in Mexico in May. And it takes a little time to go through this group and name them, but I want to make a point. From the time we began our journey really 13 years ago and especially five years ago. People have told us don't do this and don't do that and every time they tell us that it makes me realize we should have done it sooner and louder. These are the people that I just name that are the wonderful leaders of our wonderful businesses creating a performance that somebody gets the benefit of owning over time. These are indeed the owners of the Company, along with their employees because if they didn't produce high and sustainable performance, we wouldn't have a reason economically and financially to continue to exist. And therefore we would have no reason to continue a good to great journey that never ends to a point that where a Carriage becomes so highly value that it is determined to be a Company that was built to last. The only way that happens is to get the best talent in your businesses, let them do what they can and don’t put limits on them, and then support them to be successful forever. This is who we are, it will continue to be who we are because it works in the power of really highly motivated and talented people is beyond what you could do if you had a budget in control environment. So I'm proud to have announced all these names and will be more than proud to be with them in the next month or two. And with that, I’d like to turn it over to questions.