Andrew Florance
Analyst · Goldman Sachs. Please go ahead
Thank you for joining us for our second quarter 2018 earnings call. This month marks CoStar's 20-year anniversary as a public company making this our 80th earnings call. Congratulations to those of you who bought our stock on July 1, 1998 when we listed on NASDAQ at $9 a share. The only thing better than your 4000% gain is the thrill you enjoyed listening to more than one hundred hours of these excellent information packed CoStar Group earnings calls. On our IPO road show in 1998, we had less than $10 million in trailing full year revenue. Back then many investors expressed some skepticism to our claim that CoStar Group had a $100 million potential total addressable market. In June of 2018, we achieved our first $100 million revenue month and we're now at $1.2 billion revenue run rate. In the second quarter of 2018 our Apartments.com business alone generated its first $100 million revenue quarter. Revenue for the second quarter 2018 was $297 million an increase of 25% over revenue of $237 million for the second quarter of 2017, Year-over-year net income in the second quarter of 2018 doubled to $44 million and non-GAAP net income which excludes one-time costs associated with the acquisition of ForRent was up 114%. I strongly believe we will meet our 40% adjusted EBITDA margin goal for the fourth quarter of 2018. Our strong momentum in sales continues, bookings in the second quarter of 2018 were very strong as we generate $45 million an increase of 23% percent year-over-year versus the $37 million we achieved in the second quarter of 2017. Just one year ago that $37 million had been the best net new sales quarter we'd ever had. Our commercial property and land marketplaces had their best sales quarter ever in the second quarter of 2018 with a year-over-year revenue increase of 105%. This increase featured significant sales of LoopNet Premium Lister and Power Ads on the loopnet.com. With the integration of the CoStar and LoopNet databases, we were able to eliminate LoopNet's information product and focus LoopNet entirely on being the best possible marketing solution for commercial real estate. We're making significant enhancements within the LoopNet marketplace month in and month out, so we can further capitalize on this significant opportunity. Since last year's integration the number of views per advertised property has doubled. We're shifting our priority to developing and selling our higher end LoopNet power ads such as our gold platinum and diamond level advertising. The diamond adds LoopNet reach the end user markets of its tenants and small investors more effectively with larger ads that soared to the top of relevant search results. They are enhanced with immersive virtual reality walkthroughs, drone shots videos and more. They will also appear prominently throughout CoStar in order to make a strong impression on our broker audience as well. As we invest in growing our news service the diamond ads will reach this audience through our newsletters and news Web site. Many landlords advertising, let's believe that reaching the professional audience [indiscernible] within CoStar Suite is equally as important as reaching the tenants themselves as the vast majority of leased transactions over 5000 square feet involve tenants represented by professional brokers. We are already beginning to sell diamond ads on LoopNet for as much as $2200 per month which is 60x the $35 per month we currently average on LoopNet. We believe that properties advertised on LoopNet and CoStar are leasing and selling faster, so there is real economic value in return on our clients advertising investment. Conversely vacant or unleased space is incredibly expensive for landlords, so reducing that downtime by marking the space with us provides an immediate and substantial return on investment. We're also now focusing on selling to owners instead of just the brokers; owners typically have 94% of the economic interest at stake in a deal compared to a listing broker who has just 1,5% of the economics after they share the commission with other brokers or his or her firm. We believe the return on investment argument resonates much more strongly with owner who has the most at stake. We believe that our commercial real estate advertising products are countercyclical. When an owner has a leasing crisis in $250 million property a one of a kind, $2200 a month effective marketing solution is a no brainer. While the CoStar sales force remains focused on generating strong sales growth for the company we also have them heavily focused on pricing integrity and relationship development with our existing clients. As we've mentioned in the last earnings call we're holding the line our pricing policies and not accepting discount or under license contracts. As a result, we've seen an 80% increase in the average price per new broker user licensed over the past six months. In January of 2018 with discounts incentives, we were licensing new brokerages at $255 dollars per broker. But by July, we're licensing new brokerages at $466 per broker. This increase improves our intermediate and long-term revenue, but does come at a cost of some reduction a short-term contract volume. We average 624 total new CoStar contracts per month at the beginning of the second quarter and that dropped to 474 new contracts at the end of the second quarter. So the trade-off is approximately 25% overall lower contract volume, but they're at a significantly higher price points. Beginning in March of this year, we felt it was important to incentivize our sales team to visit each of their CoStar customers provide training, build stronger relationships and demonstrate the exceptional value of our CoStar Suite service. We are focusing our sales force on relationship development right now for a number of important reasons. We've added tens of thousands of new users in the past 12 months. I feel it's important that these new and existing clients feel that we're in a partnership with them and focused on their success. Working closely with our clients, we expect to gain stronger referrals, lower cancels, better learn our clients' needs, up sell other products and more accurately license and price our products as contracts renew. It's working from April to June in the second quarter 2018, we saw a 75% increase in the number of face to face meetings our salespeople had with our clients focused on relationship development. As we do with Apartments.com sales force, we carefully track these meetings and get client feedback. This resulted in an improvement of our net promoter score each month in the second quarter. In June 2018, our net promoter score reached 9.1 on a 10 point scale, very positive referrals. I firmly believe that while this focus does not maximize short-term sales productivity. It does create greater customer satisfaction and relationships definitely increase intermediate term and long-term sales results. I believe it also significantly widens our competitive mode. Today we kicked off a multi-day strategy session here at our headquarters with several dozen of Cushman & Wakefield's global leaders building strategies to best leverage CoStar technologies, information platforms and marketplaces to fuel the growth of their global platform. We believe it is positive for the industry and our business for the number 3 commercial real estate brokerage in this space Cushman & Wakefield are one of the top three players to be going public. Cushman is only one of only three really large global brokerage firms they have got almost $7 billion in revenue 48,000 employees in 70 countries and an awesome brand that dates back over 100 years. We know the company aims to continue to drive growth by investing in its technology to best serve clients and deliver margin expansion as it drives efficiency with recently acquired businesses. Apartments.com continues to strengthen its lead as the number one apartment Internet listings service. We achieved our first $100 million quarter, which is remarkable since we only entered the multi-family marketing business just four years ago with the acquisition of Apartments.com which at the time only had annual revenue of $85 million. During the second quarter, we once again achieved all time highs and visitors and traffic. Our SEO performance remains remarkably strong measured on May of this year based on Google rankings list of 10,000 apartments keywords, apartments had 73% of the number one slots. That's 7x the 7% Zillow has or 25x, 24x the 3% RentPath has. As reported by comScore during the second quarter of 2018, Apartments.com averaged 15.2 million unique monthly visitors, an increase of 37% percent year-over-year. Apartments.com had 3x more unique monthly visitors than Apartment Guide. This 4.9 million unique visitors represented a decrease of 11% during the same period. Excluding traffic from move in both periods, our apartments.com network averaged 47.6 million visits per month up 33%. In June of 2018, our entire Apartments.com network had more than doubled the number of unique visitors 112% more to be precise than the RentPath network according to comScore. We had 2.5x the total number of visits ever RentPath in June as well. Our network produced a stunning number of leads, it produced 41% more leads in the second quarter of 2018 than we did a year ago during the same period. Since we believe we have the highest quality leads in the industry, this should make a listing on Apartments.com network even more valuable. In June of 2018, we announced that we are resuming our partnership with News Corp. subsidiary Move Inc., to power exclusively apartment community listings on Move's Web sites, Realtor.com and Doorsteps.com. Move had partnered with apartment list in the first part of 2018, but that partnership failed quickly. Our partnership with Move significantly broadens the distribution of the apartments listed on Apartments.com. Move's Realtor.com brings us almost 7 million unique potential renters a month. We believe this will result in the most cost effective use of advertiser dollars as their listings will enjoy increased exposure and will be available now on up to 11 different apartment Web sites. In June we delivered our best gross sales month ever for Apartments.com, one of our primary priorities for our apartments.com team this year has been integrating the legacy apartments.com sales force with a new sales team additions from ForRent. The ForRent business is being integrated quickly and effectively. We initially set a goal of integrating ForRent's operations clients and software within 12 to 24 months. Given the great progress we're making, it looks like we will complete the integration in less than 12 months. Our integrated sales force has been performing really well from the start. They're selling an integrated network and advertising package that we expect further increases exposure for our clients and generates more leads for them. Since the ForRent acquisition closed in February, we have met with all of our ForRent customers multiple times. This has created enormous goodwill and decreased cancellations dramatically. Since we integrated the sales force average monthly ForRent cancels were almost 35% less than the monthly average of ForRent cancels in 2017. We've converted over 4100 ForRent clients to bundled Apartments.com network contract stabilizing and retaining the associated revenue. At the end of the quarter, we had 48,500 apartment communities investing in the Apartments.com network. That is up from approximately 18,000 communities four years ago. We're now very focused on that record setting 50,000 community milestone. Once again, we had a strong presence at last month's National Apartment Association annual conference in San Diego resulting in millions of dollars of net new sales. We had enormous interest from property managers from around the United States, which resulted in thousands of booth visitors, leads captured and demos delivered. We have already generated over 3.2 million in net new sales from NAA conference with more sales still rolling in. The highlight of the conference for me was the very positive feedback I heard from multiple principals of major clients on the value they received for their partnership with Apartments.com. The CoStar real estate manager solution is now an established leader in facilities project management, lease subtraction and lease accounting. We continue to add to a strong list of Fortune 1000 companies as customers including top financial, industrial, healthcare, retail and service companies join us. Additionally existing customers continue to expand their use of our services as they seek to meet the new ASC 842 leases standard. Over 350 companies are currently utilizing the service. In fact a couple of the companies on today's earning calls use it. CoStar real estate manager sales continue to impress with year-over-year revenue growth in the second quarter of 2018 of 118%. This year Co-Star Real Estate Manager is expected to exit Q4 2018 at approximately $43 million revenue run rate with margins approaching 25%. We've purchased Real Estate Manager in October of 2011 when it was known as Virtual Premise. You may recall this was right in the middle of the period that our acquisition of LoopNet was under careful, very careful review by the FTC. This shows we're able to do more than one thing successfully at that time. We paid $17 million for Virtual Premise which had approximately $7 million in revenue, so we paid 2.5x revenue. I think you would agree that assessed business growing positive profitably through $43 million in revenue at 118% growth rate is now worth a lot more than $17 million we paid for it. The purchase of Real Estate Manager builds our track record of making quality acquisitions that are selective that expand the total addressable markets we operate in, growing revenue and profitability of the company and strengthening our unique commercial real state platform, this has ultimately been a major contributor to increasing shareholder value. As we manage our capital and the balance sheet of CoStar and look for our next M&A opportunity, we're careful we do not overpay for businesses or make recklessly risky bets. I'd rather wait and identify quality businesses that have the high potential to integrate into our platform and that can grow our add significant value to our customers and shareholders. This is what leads to a successful M&A like CoStar Real Estate Manager, Apartments.com, LoopNet and many, many others. I want to update you on our research operations. Our ability to collect and curate valuable commercial real estate content is our primary core competency. Our research operations continue to perform really well. In order to optimize the efficiency and effectiveness of our research process, we're closing two major research centers and consolidating them into other centers. In August 2018, we'll be closing our research center in Glasgow, Scotland and consolidating it into London. At the same time, we're closing our research center in Columbia, Maryland. Our centers in San Diego, Richmond and Washington will pick up the Columbia center's workload. Both of the Glasgow and Columbia leases expire this fall. CoStar listing manager continues to be very [additive] [ph] to CoStar's research process. Many brokers like to have direct control over when and how their listings are presented. With brokers self entering quality information, it frees up our researchers to continue to gather even more information as they perform their monthly update cycles. We are not seeing any slowdown to the robust start from broker entry we had in the first six months of CoStar Listing Manager. In June, 23,000 new listings were entered directly into CoStar by brokers as 38% of all new listings we experienced. In the same month, 36% of all listings are 297,000 were added directly by brokers and owners using CoStar Listing Manager. We believe as brokers learn more about Listing Manager their participation will increase even more. Our CoStar product development teams have been working hard to deliver a significant update to the core CoStar platform. We expect this will provide a far more intuitive user experience to search, filter and view results, generate reports and produce visually stunning analytic charts covering every important measure within the search results. The upcoming release is not just a big leap forward aesthetically, but it's been optimized for serious performance. Searches resulting in tens of thousands of records will typically return in less than a second. In fact, it's often measured in milliseconds. Yesterday, I ran a series of searches in the updated CoStar and initially thought something was wrong because the screens weren't really changing as I did the queries. Look more carefully it turned out it was actually moving so quickly I couldn't see the results coming back. The results just seemed to appear instantly. Clients really like speed in software, so they're really going to like the updated CoStar. They should. So there is one person who has listened to every one of CoStar's 80 earnings calls. It's Frank Carchedi, who was our CFO when we went public until he retired in 2007. Frank is addicted to CoStar, so Frank unretired in 2009 for an extra nine years and has played a valued role in our M&A team. He's also successfully managed a number of our acquired companies. We all want to thank him for making CoStar's incredible journey from $5 million of revenue a year to $100 million a month possible. It would not have happened without him. Frank is going to be retiring this fall and I'm confident that even in retirement, he'll be there for our 100th earnings call watching over his CoStar shares. I will make sure, I speak loudly so he can hear me. This summer, the U.S. economic expansion has entered its 10th year. Yet growth seems to be accelerating rather than slowing. Consensus estimates for the 2018 GDP growth are strong and recent job growth has been solid as well. All of which is good for commercial real estate and apartment demand. For investors prospects of rising interest rates have been the primary cause of concern in the commercial real estate industry as cap rates had compressed to record levels. However, the 10-year treasury reserved its trend after crossing 3% and some of the interest rate fears have eased. Record capital is being raised for real estate investment and that should support real estate values in the future as well. The investment sales market has been fairly steady over the past 2.5 years with investment sales volume peaking in '15, steady in '16 down a bit in '17 and so far in '18 as well. All four major sectors of commercial real estate have performed well in this economic cycle, occupancies exceeded the best readings of the last cycle and rent growth easily surpassed inflation. This year is turning to be a bit of an exception -- turning out to be a bit of exception. Net absorption a measure of tenant demand is slightly down year-over-year for all property types except multifamily. This is not surprising as industrials had a tremendous run up due to e-commerce growth. Retail is on a painful side of the e-commerce coin as more people [indiscernible] to their home with full employment, the office sector is starting to feel the slowdown of office job creation its inevitable resulting in slightly lower demand growth. On the supply side, the slowdown in completions has been similar across all property types deliveries this year running below last year's totals making the market fundamentals look as healthy as they were at the beginning of the year. Rent growth among the property types is diverse with industrial being the clear winner at just under 6% year-over-year growth, retail is lagging at 1.4% percent, the apartment sector is worth highlighting as after strong supply pipeline and weakening fundamentals, the market is recovering once again with rent growth accelerating up 40 basis points to 3% compared to the end of last year. So the highlights of second quarter include great sales growth, cost reductions, strong margin expansion, successful new product innovation, phenomenal marketplace traffic, strengthening customer relationships, outstanding competitive positioning across multiple products and all in all a solid economic outlook. I will now turn the call over for everyone's favorite part of the earnings call to our CFO Scott Wheeler.