Andrew Florance
Analyst · Peter Christiansen with Citi. Please go ahead
Thank you for joining us today for our first quarter 2018 earnings call. We have begun 2018 with a very strong first quarter, growing revenue 21% year-over-year. Net income grew 136% year-over-year to $52 million in the first quarter. We expanded margins for the [first quarter 2018] adjusted EBITDA margins at 31%, nearly 300 basis points above Q1 2018 level. We are on pace to generate almost as $400 million in adjusted EBITDA in 2018. We are confident that we will achieve our 40% adjusted EBITDA margin for the fourth quarter of 2018. CoStar Suite revenue accelerated to a growth rate of 19% year-over-year as revenue reached $130 million of first quarter 2018. In the last 12 months, the number of individual subscribers for CoStar Suite in the United States alone grew by over 20,000 to approximately 126,000 as we continued to drive revenue growth across broker, owner, lender and institutional sectors. Multifamily revenue was $88 million for the first quarter of 2018, an increase of 37% compared to the first quarter of '17. On an organic basis, multifamily revenue increased 23% in the first quarter of '18 year-over-year. Commercial property and land marketing revenue grew 19% in Q1 '18 year-over-year and has grown to an annual run rate of $160 million. This group generated highest ever bookings number as sales were strong for LoopNet, our land sites and business for sale. Bookings were up 29% Q1 '18 versus Q1 '17. We are very excited about the strong growth and high-margin potential of these businesses. Companywide bookings continue to be exceptionally strong in Q1 2018 as we achieved our highest ever sales quarter generating $54 million. Given the tremendous strength in our business, we made a decision to accelerate the LoopNet CoStar upsell conversion processes. A number of the legacy LoopNet information customers have told me they would buy CoStar when we wind down Premium Searcher, and some have even questioned me to why we've not already done the sale, so we did. We originally planned to discontinue LoopNet information revenue over the next 12 to 18 months. As we told you, instead we execute the wind down completely in the first quarter. This created a $19 million reduction in our first quarter bookings but also means we'll not be taken as cancellations in later quarters and we'll be on a much stronger sales position going forward. We did this because we believe it will help us drive more CoStar upsell revenue in 2018. We did this from a clear position of strength. The ongoing conversion of upsell LoopNet information users is clearly contributing to the growth of both CoStar subscribers and LoopNet marketing subscribers. Since our Phase II LoopNet conversion push began in October of 2017, we have converted approximately 7100 LoopNet customers to CoStar and/our marketing contracts at an average price of approximately $528 per month. On average, these LoopNet users were paying $54 per month for an average monthly price lift of $474 per month or $5688 annually. The 7100 includes 5200 conversions to CoStar at $555 per month and 1900 sales of LoopNet marketing subscriptions at $458 per month. At this point, we have generated $40 million in annual incremental contract revenue for the Phase II LoopNet conversion. Our initial Phase I push lasted about 18 months and generated in excess of $100 million of incremental revenue. Phase II is expected to last at least 18 months, and I believe it can generate significantly more than $100 million in revenue. There are approximately 88,000 discontinued LoopNet Premium Searchers or heavy LoopNet searchers, and we're still pursuing them all and are confident about our ability to do that. They remain a primary focus, and we are targeting a series of sales and marketing wave throughout the year to upsell them to CoStar. One way we're doing this is by carefully targeting high-potential broker prospects still using LoopNet for information with a special version of LoopNet that highlights the information advantages CoStar offers. When these targeted brokers search for listing in a given area, they see the listings marketed LoopNet on the map as red pens, and the many more CoStar abilities they cannot access because they're not CoStar subscribers as blue pens. When you look at the map it's a sea of blue pens with just a handful of red pens. When the conversion target clicks to see the details behind the blue, CoStar user only pin, they only see an upsell message. It's a very concrete illustration to the LoopNet heavy searchers just how much more value they can get with our professional version CoStar. It also has a powerful emotional effect or a fomo that drives people to action. The integration of the CoStar and LoopNet database has really been a tremendous success with an integrated easier-to-maintain database, our data products have never been better. We continue to proactively update 92% of every 1 million active listings every 30 days. As we mentioned previously, brokers now have the ability to update their own listings using a CoStar listing feature made available October 2017 and has seen widespread adoption. Of the 307,000 new commercial real estate listings added to our database since October, 136,000 or 44% were directly entered into listing manager. In that period, they were also 1 million listing updates and amazing 663,000 were added directly by users. In the month of March alone, users added just under 500,000 listings. At our typical research to listing ratio, they represent a shift of several hundred FTEs of researcher labor from us to our clients. We believe many of our clients prefer to add their listings themselves, so we're improving the product and potentially saving significant money. At this early phase, the new listing manager, our researchers are closely watching the listings users are editing. But once we're confident in the quality of this data, our research workload may drop significantly. We are dramatically expanding our commercial real estate news in coverage CoStar. We now have a team of 15 journalists breaking news stories and creating original content for our subscribers. We're looking to further expand to build upon our established reputation as a trusted and sizable news resource for commercial real estate. Our goal is simple: make CoStar the industry's most read and most respective source for commercial real estate news. CoStar contains a wealth of information, but the user has to work to search it out the product. With quality CoStar news, we proactively serve up our information to the user and engage them more deeply in the product. Not only does this make the product stickier by adding more value, it provides an even better platform for which we can support very valuable advertising revenue. We recently hired Dan Beyers, as Executive Editor and Vice President of CoStar News. Dan is an excellent business journalist and was a successful long-time news editor for The Washington Post. In a recent independent survey of 2000 commercial real estate professionals, 98% stated that they either rely on LoopNet or CoStar for commercial real estate information. We have invested heavily for decades to rebuild such a strong value number products such as 98% of market will use them. 2018 marked a turning point for CoStar and that moving forward we intend to be much more diligent in maintaining a strong and consistent pricing integrity. We license our services on an enterprise-wide regional site basis. We have tens of thousands of CoStar clients that are paying well below our list price. This has occurred for any number of reasons, but one of the most common is that a client grows and adds users but their CoStar pricing does not increase or reflect the new additional users. I believe these discounts could be an aggregate worth tens of millions of dollars to more than $100 million. I can give you just a few of these month's examples. Evaluation firm in New York City was licensed for 14 appraisers but actually had 23 using the product, so they agreed to an annual fee increase of $27,000. A banking client in San Diego took the negotiating position that only pay us $18,000 annually for 6 additional users. But when we walked from the deal, they agreed to pay $31,800 more annually. An asset management firm in Glendale, California, was a former client of Xceligent's, attempted to sign up for just 1 user but eventually agreed to the correct 5-person enterprise license, which is an increase of $14,510 annually. We are now rejecting more contracts from under-pricing and/or under licensing than we ever had before. We have, in fact, turned away large but under-priced contracts this quarter. No doubt this means we're forgoing some business. In intermediate longer term, however, we are confident that consistent pricing is fair to all our clients, will drive more revenue and drive better shareholder returns. Many of our CoStar sales people will have decline learning curve on pricing integrity, but I'm confident they will and the result will be much better. We invested significant legal fees and efforts over the past 2 years to bring Xceligent best of our product to a complete stop. We're now turning our attention to identifying the many people using CoStar without a valid license. We intend to find these freeloaders to strongly encourage them to purchase a valid license. We believe that there is as many as 10,000-plus people and perhaps 2 to 3 times that number illegally accessing CoStar. We are employing an increasing array of theft detection and prevention technologies. We are now contacting the first batch of 1000 firms we believe are stealing access to CoStar. We communicate the ethical problem with engaging in theft, give them an amnesty period to pay back fees and sign up. And if those efforts failed to correct the problem, we plan to seek monetary judgments. We're pretty good at that. We never want to litigate, but it is the reality of our business You may know that our case against Xceligent brought us to the jungles of the Philippines where a company called [Avion] was hired by Xceligent to steal our data. In our investigation, we discovered massive volumes of evidence that Avion was also linked to child pornography, prostitution, human trafficking and back page editorial sex website. We provide the evidence to the FBI and cooperated with half a dozen other law enforcement agencies. The site and its affiliated websites have been seized and shut down by a joint enforcement action by the FBI, the U.S. Postal Inspection Service and the IRS investigation division. A 93-count indictment was issued against 7 individuals for doing very bad things. In addition, following publicity surrounding our Philippines discovery Section 230 of the Communications Decency Act, which provide a legal safe haven for the back pages amended to make it less likely that others will follow back pay pages footsteps in the future. Orders to serve mostly credit for finding this chapter of human and child sex trafficking, but we are glad we could help and make a difference. Moving back to LoopNet. We've clearly defined brands in the industry. We can now promote CoStar as the best information service for professionals and LoopNet as the best marketing service to attract end-users such as tenants and investors. We can also focus on making the LoopNet marketing experience even better, and we're working to give our advertisers even more value for their marketing spend. With the integration, we have eliminated free listings and are limiting most deeply discount legacy listing plans because. These free and nearly free listings were watering down the exposure value of our best clients adds. In total, we discontinued approximately 60,000 low-cost LoopNet adds or price of an average of about $6.09 per month. We are shifting our focus to selling high-value, high-impact larger top-sorting for owners with the highest needs of price points in the thousands of dollars a month. In the first quarter, clients advertise more than 5000 properties in these upper end power ad levels at an average prices ranging across tiers from $220 per month to $1054 per month. These power ads are basically the equivalent of the tier ad that we sell at apartments.com successfully. Historically, a particularly reported purchase LoopNet, LoopNet target marketing products to brokers with low-end properties. By doing so, LoopNet was effectively focusing on solving their $10,000 problems. In commercial real estate, there are plenty of $100 million marketing problems that need to be solved. We are repositioning LoopNet that's a better focus on solving these high-value needs for owners who have much more at stake and much larger budgets. We are demonstrated the owners that with the massive broker audiences we have in CoStar that read our newsletters, use CoStar and massive end-user audiences at LoopNet, we can help them migrate leasing risks and expensive multimillion dollar vacancy loss problems. It's an exciting project to reposition LoopNet as a higher value marketing site. We're giving top advertisers on LoopNet, bigger advertisements, higher placement and search result, videos exposures in the form of 3D virtual walk-throughs, villa montages, drone footage and much more. Historically, to sell lower-end commercial real estate advertising, we relied on e-commerce and inside sales team and a very ad sales team in the field. As we move up markets, more important to have field sales force to market the higher price points advertising opportunities just as we do so successfully with apartments.com. To accomplish this quickly, we have restructured the CoStar sales forces incentive plan to include a significant quota for LoopNet sales. CoStar sales force is well positioned to sell more LoopNet as they are already meeting with this target audience and these prospects have expressed a desire to have single points of contact. We expect that a significant change like this will initially slow sales productivity for a few months but you can see will yield greater results over the course of the next year. We believe that opportunity to have if we have an expanding LoopNet as a marketing site as a total addressable market in the hundreds of millions of dollars. Apartments.com continues to strengthen its lead as the #1 apartment Internet listing service. Our apartment’s network achieved all-time highs in visitors in traffic in the quarter. During the first quarter, the network averaged 40 million visits per month, up 40% and 15.6 million unique monthly visitors, an increase of 38% year-over-year as reported by comScore. The addition of ForRent strengthens our network. In the first quarter of 2018, ForRent averaged 3.7 million unique visitors and 6.4 million visits monthly. Our network produced 33% more leads in the first quarter of '18 than we did a year ago during the same period. And since we believe we have the best leads in the industry, this should make a listing on our Apartments.com even that much more valuable. In March 2018, we had nearly 90% more unique visitors in our network than the RentPath network according to comScore. And we increased that GAAP each month in the first quarter of '18. We continue to maintain an even bigger lead in total visits according to comScore. Our new 2010 advertising campaign with Jeff Goldblum is in full swing, and we believe it's our best campaign yet. We plan to run ads on primetime television, radio, streaming and outdoor, and we expect to reach 95% of all U.S. households with our new campaign. Even more positive is our exploding traffic trend being generated from organic search. We exceeded 75 million organic visits in the first quarter 2018, an increase of 71% year-over-year and a 50% sequential increase in Q1 '18 versus Q4 '17. We now have 72.5% share of top organic rankings for apartment rental keywords on Google, which is 12 times the [indiscernible] network and 18 times the RentPath network. In a striking and positive development, the number of landlords who have a small property or two are increasingly marketing these properties on Apartments.com. These landlords typically add under listings directly into Apartments.com, the number of these listing grew 96% year-over-year from Q1 '17. The most active markets included New York, Los Angeles, Chicago, Boston and Miami. I think it's a really important and significant trend to watch. With the additional ForRent, we added close to 5400 non-duplicative apartment community customers to take us to nearly 47,000 advertised apartment communities on our network. We closed the ForRent acquisition about 60 days ago. And as we always do, we're moving quickly to integrate. We are already ahead of our original schedule and are running a playbook that we've incorporated previously with Apartments.com and Apartment Finder. We're moving full speed ahead in the tech integration of ForRent into Apartments.com network back end and anticipate the completion of this work, as well as some user experience improved as to complete, be complete by the end of the year. We have already realized significant cost synergies ahead of schedule. Since the acquisition of ForRent, we have eliminated 158 positions for the combined multifamily organization. 136 of those came from ForRent and 22 came from the legacy apartment’s team. This encompasses over $12.5 million in annual compensation across all departments in the company. We continue to uncover considerable additional cost savings with elimination of duplicative contracts and services. We look forward to reporting our continued progress in this area in the months ahead. We are working closely with the ForRent salesforce with just one goal of securing existing revenue. That's our first goal. Just after the close of the acquisition, we asked the ForRent salesforce to meet everyone of the unique customers 2 times as soon as they could and they delivered. The Net Promoter Scores for these visits were similar to the NPS for the Apartments.com sales team, from about 9.6 on a 10 points scale. Obviously, very positive feedback to the integration of the two companies. We believe this will lead to a significant decrease in cancellations as the ForRent customers see the benefits of having a great network that generates more quality leads. We have offered ForRent customers more exposure on the Apartments.com network at no additional costs at our silver level. This has resulted in a 70% increase in the quantity of leads these communities would have received had they remained only on the ForRent website. And while this increase in leads was provided to our customers with no additional costs, we believe there is an excellent chance that many of these customers will self-select a higher price add packages just like our existing clients have done. While we only have ForRent as part of Apartments.com network for a very short period of time, we have already made a couple of important changes in ForRent lead generation practices to bring us site in line with best practices. We are discontinuing ForRent's practice of buying leads from third-party publishers, did a practice of listing syndication. This change not only eliminates the generation of poor quality leads for our customers. It also protects the high-quality apartment listing data that can only be found on Apartments.com by discontinuing the share of the state with competitor sites. In addition, we have also made important changes to ForRent's onside lead conversion process. These changes eliminate any co-registration or shot-gunning to help ensure the lease produced for the Apartments.com network customers are only of the highest quality. Our ForRent sales people are now moving to a full production mode as we fully integrate them in the Apartments.com sales team. We now have over 300 highly seasoned and trained professionals selling the Apartments.com network across the United States, which we believe will result in higher sales and revenue as the year progresses and beyond. ForRent also brings us a strong social reputational management product. We believe it may have the potential to provide good value to our clients and high-margin revenue to us. We are evaluating rolling it out to our entire Apartments.com network. Recently, I think because of [Zales] recent announcement, I feel a number of questions so what or not we might prevent begin flipping commercial buildings to drive revenue. While to be clear, that even after successfully buying our Washington DC company headquarters for $41 million in 2010 and selling it a year later for $100 million of sale-leaseback, we're not going to become flippers. We recognize that flipping is completely different process from building marketplaces or Information Services. It's lower margin, its lower quality revenue and has horrific cyclically and balance sheet risk. Instead, we expect this balance sheet with strong financial position to make strategic acquisitions and make sound investments to develop a broad myriad of great high-margin growth opportunities we see ahead of us. A prolonged slower economic expansions to low cost of capital driven the U.S. commercial real estate market the very healthy levels with strong performance. The market is very competitive and in most segments, it is the landlords and sellers who have pricing power. In the office sector, vacancy is continued to hold a 10.3% for four consecutive quarters. This is a very healthy reading for the national office market and very similar to what we saw at the peak of the last cycle in 2006 and 2007. Construction is subdued compared to previous economic cycles to expect the national office market to remain healthy overall. The apartment market has entered a fifth year of a great cycle with strong demand and strong supply. While 2017 was a big year for completions, 2018 is shaping up to be at least as strong particular. That said, while current development activity may seem extreme, it's quite modest relative deliveries seen in the 1970s and '80s with the U.S. had 100 million fewer people. Most of the new space continues to absorb, the national vacancies are at 6.4%. The homeownership rate, which had created millions of households early in the cycle, seems to be reversing to create potential headwinds for the top end of the market especially the five star apartment communities. All of this, though, is good news for Apartments.com as market competition and turnover lead to more ad spending. Total investments sales has exceeded $340 billion in 2017. Those are slight decline from $364 billion peak in 2016. Fears of inflation and rising interest rates are expected to continue to create volatility in the stock market. Comparatively, the commercial real estate market is expected to offer sense of stability even if returns come down to levels seen in the last few years. So we've gotten off to an extremely good start in 2018. Strong revenue growth, margin expansion and the strong sales are indications that our investments and execution are strong. At this point, I will now turn the call over to our extremely confident CFO, Mr. Scott Wheeler of California.