Megan Clarken
Analyst · Citi. Please go ahead
Thanks, Melanie, and good morning, everyone. It's been a few months now since we saw many of you at our Investor Day. The event gave us the opportunity to unpack our business, share more about the growth opportunity in front of us, and demonstrate how we've de-risked our business from a third-party cookie deprecation challenges facing the industry. I want to thank everyone who attended. And for those who weren't able to attend point you towards the webcast materials available on the Investors Section of our website. At our Investor Day, we explained the Commerce Media opportunity that we're focused on. Commerce Media is the fastest growing media channel today and an opportunity that Criteo is poised to capture. Today, we're recognized as a clear leader in Commerce Media and we believe we're in a unique position to lead this next wave of digital advertising. Criteo is the Commerce Media Platform for the open internet and the obvious choice to complement Amazon for brands looking to advertise to consumers at the digital point of sale across multiple Retail Media Networks. As we explained during our Investor Day event, retailers have been early adopters of Commerce Media and they refer to this as Retail Media. They are setting the scene. With their logged-in first-party data, their quality shopper audiences, along with our ability to provide real time closed-loop measurement, brands are moving ad budgets rapidly in their direction and Retail Media is expected to capture one in five digital ad dollars by next year. The first mover advantage we’ve built around Retail Media, the Retail network that it creates and the scale of valuable Commerce Audiences we can deliver to brands and agencies form the foundation of our strategy. Meaning to reach Commerce Audiences across the open internet is only possible with access to shopping data at scale, which comes with deep integrations and trusted relationships with the retailers. Retail Media is a powerful growth engine for us and our focus now is to accelerate. Over the past year, we've grown our client footprint to 175 retailers and close to 1,800 brands. No other player matches that footprint. We've only just begun. We’ve entered new retailer verticals, including delivery services, and new geographies, particularly in APAC. We're winning new clients at a rapid pace because we offer one integrated self-service platform for all ad formats and demand sources allowing retailers to manage their entire Retail Media business at scale. Over the past three months alone, we’ve won renewed or expanded our partnerships, with half of the Top 10 U.S. retailers. We continue to build long term relationships with our retailer clients, as evidenced by our multi-year partnership with Target's Roundel Retail Media network. And we're proud to play an increasingly important role in their overall growth strategy. We also expanded the scope of our partnership with Walmart to include multiple ad formats on-site and off-site in Mexico. Importantly, several large retailers including Lowe’s, recently dropped other providers to work with Criteo exclusively, as they continue to scale their Retail Media networks and look to our capabilities to help them to accelerate. In Q4, we also won new contracts with leading U.S. and European retailers in the grocery, ag retail and health and beauty sectors. In addition, we won our fourth retailer in Japan, where we're actively capitalizing on cross-selling opportunities. This momentum has carried into 2023 and we look forward to announcing some of our most recent exciting wins more formally over the coming weeks. Our success is evidence of our superior offering and our clients continue to inform our product roadmap as we're evolving our capabilities in lockstep with their needs. Our number one priority is to win with retailers to bring the best Retail Media solutions to them and to expand our leading position in Retail Media enablement and the acquisition of Commerce Audiences, the highest quality audiences on the Internet. With Retailers representing the large majority of our business, we have significant potential for growth within our existing client base alone. We have the potential to triple our Retail Media footprint by extending our Retail Media monetization solutions to our largest retailer clients that currently only use us for our performance marketing capabilities today. As those retailers extend into Retail Media, our platform is there for them. With our unique access to commerce data at scale, deep integration with retailers, differentiated technology, a world class team and R&D powerhouse. We've created a competitive differentiation in our business. In light of our growing momentum, we've now taken actions to accelerate our plans by shifting more highly experienced engineering resources, doubling the size of the existing team to concentrate on the rapid deployment and scale of our Commerce Max Demand Side Platform, or DSP, and to continue to bring more features and capabilities to market faster for our Retail Media clients. This includes leveraging our advanced commerce focused AI, our secret sauce to drive powerful performance capabilities across Retail Media. Our goal is to help retailers take further advantage of their media opportunity, and to solidify our leadership position for years to come. We have one of the largest concentrations of R&D talent in the AdTech industry aside from the walled garden platforms and we're continuously focused on ensuring proper resource and investment allocation to our priority growth areas. Thanks to our efforts to pivot our business towards these high growth areas. We ended the year with non-targeted solutions, sorry, non-retargeting solutions representing now close to half of our business in Q4 compared to 32% a year ago. This is an important milestone in our transformation and in line with what we said would we do. We're ready to take Criteo to the next level and we'll unlock further our massive $110 billion market opportunity. Now let me highlight some of our 2022 achievements, which puts us in a favorable position to gain share in 2023 and well into the future. What we've called our SAY/DO ratio remains extremely high. It shows how resilient we are and how much we can accomplish despite a challenging macro-economic and geopolitical backdrop. First, we're delivering on the promise of the Commerce Media Platform. We unveiled the full suite of Commerce Media Platform solutions and we soft launched our Commerce Max DSP, where our retail media and programmatic capabilities converge. Commerce Max is a game changer for brands and agencies. It gives them one entry point to access premium Retail Media inventory on-site and open internet supply off-site with closed-loop measurement, while leveraging unique first party audiences built on real shopping behaviors. Retailers are excited to adopt Commerce Max to increase their revenue and traffic. With Commerce Max they can best monetize on-site inventory and their valuable first-party data for on-site and off-site targeting and bring more shoppers to their sites. This creates a powerful flywheel between brands and retailers. Our successful market tests showed that integrated on-site and off-site campaigns in Commerce Max as a true full funnel strategy more than doubled conversion rates compared to on-site campaigns alone and drove an increase of close to 60% in revenue per shopper targeted during the campaigns. Our ambition is to become the Commerce Media DSP of choice for agencies and brands. And the feedback we've received to date gives us confidence in our ability to gain share. Overall, with our full funnel platform value proposition is increasingly resonating with the market. Today 35% of our live clients use more than one Criteo solution compared to 32% a year ago. We expect to continue to benefit from our integrated go-to-market strategy and increasing traction in upselling and cross selling our solutions to existing clients. This is especially true for Commerce Growth, our product line offering targeting and retargeting capabilities to acquire and retain consumers. With Commerce Growth, our business is evolving to capture incremental budgets and service an increasing number of clients in the easiest and most effective manner. Our unique ability to reach valuable Commerce Audiences at scale makes us an obvious choice for marketers looking to drive sales. Our AI engine leverages a combination of consumer interests, contextual data, and trillions of purchasing events to engage in-market shoppers and maximize advertising performance. Among others, Skyscanner now uses our suite of always-on acquisition and retention solutions to optimize how they engage with customers across the entire buying journey. Full-funnel activation with Skyscanner has more than tripled their media spend with us year-over-year, with new targeting or acquisition solutions now representing 30% of their investment. This is the Commerce Media effect. Our strategic partnership with Shopify also exemplifies how we intend to scale our solutions. We’re part of the Shopify Plus Technology Partner Program and Certified App Program, which simplifies and automates Shopify merchants' ability to leverage our acquisition and retention solutions. We saw a 36% increase in the number of new Shopify merchants using Criteo in 2022, compared to the number of merchants we added in 2021. We expect to continue to onboard more merchants and scale our partnership as we further enhance our self-service capabilities over the coming quarters. Shopify is a great partner of ours and we continuously explore growth opportunities with them. Second, our high SAY/DO ratio applies to our growing agency relationships. Agencies drove about two-thirds of our growth in media spend in 2022, excluding Iponweb. 34% of our media spend is now activated through agencies, compared to 29% a year ago. In addition to our global strategic partnership with GroupM, we’re excited to have signed a three-year partnership with another major holding agency in the U.S. to accelerate the demands of our Retail Media and Commerce Audiences. In addition, we are very pleased to have renewed and extended our global deal with Ascential and its world-class e-commerce businesses with a multi-year commitment. As part of our partnership, Ascential's advertising partners can now access advanced commerce insights and analytics in real-time, greatly enhancing their ability to drive performance. These agreements with major agencies reinforce our positioning as the Commerce Media Platform or Commerce Media partner of choice, and, we believe, we will drive further adoption of our multiple solutions at speed and at scale. In addition, we’re pleased with the traction of our independent agency programs, which is being rolled out. The program certifies and incentivizes independent agencies to offer our acquisition and retention solutions to their advertiser clients. Third, we successfully completed the acquisition of Iponweb and we’re rapidly integrating that business. On the demand side, we’ve fully integrated Iponweb’s Bidcore DSP into Commerce Max. On the supply side, we’ve quickly integrated our respective teams, centralized our product roadmap, and unified our commercial strategies. We’ve already merged our publisher footprints, bringing more high quality inventory for our demand partners and more value for our publishers. Combined with Iponweb, we added 150 new publishers in 2022, and we now have direct relationships with approximately 75% of the top 100 ComScore publishers in our largest markets, which, we believe, is instrumental in extending our first-party data integrations. We’re well on our way to realize our Commerce Media Platform ambitions, and we’ve de-risked our business away from third-party signal deprecation. We’re proud that our efforts are being recognized, as we were recently named one of the hottest AdTech companies by Insider. We’re also one of the few companies partnering closely with Google as part of the Privacy Sandbox. We’re not only collaborating with Google to improve the Sandbox APIs, but we’ll also be working together to develop specific use cases that we can bring to our clients. This puts us in pole position to deliver superior performance in the market when Google deprecates third-party cookies. As we enter 2023, we believe we’re best positioned to lead the market. At the core of our strategy, Retail Media remains a non-cyclical growth spot, primarily benefiting from trade marketing budgets shifting online to address consumers at the digital point of sales. In addition, we expect Commerce Audiences to continue to outpace the market as they remain the most valuable audiences to brands. We have an exciting path ahead of us and we’re laser focused on execution to capitalize on our significant long-term growth opportunities. We have a highly experienced senior leadership team, who is firing on all cylinders to achieve our ambitions. Our team has weathered and successfully navigated various economic cycles, and I am confident in our ability to deliver on our plans. Now let me provide a brief update on the latest trends we’re seeing in the macro-economic environment and our actions to adapt to this environment. As anticipated, we saw a more condensed holiday season in the fourth quarter compared to the prior year. As we enter 2023, our conversations with CMOs indicate delays in ad budgeting processes due to uncertainties regarding how inflation and interest rates will impact consumers this year, but marketers are not blindly cutting budgets. Ad budgets are under more scrutiny, forcing clients to optimize their spend. According to a recent survey we conducted across the U.S. and Europe, nearly two-thirds of senior media agency professionals believe newer digital channels like Retail Media will deliver a greater return on investment than search or social. Our Commerce Media Platform and our focus on performance position us to meet that need. Despite overall budget tightening, we continue to benefit from robust new business trends and high client retention close to 90%. Importantly, we’re focused on profitable growth and aligning our cost structure with our top-line in a slower growth economy. We believe this will allow us to emerge even stronger once economic uncertainty subsides. As part of our ongoing transformation, we are highly focused on allocating our resources to our growth areas, and we have and we will continue to take actions to right size our cost base. While there is lower visibility on near-term trends, the long-term opportunity for Criteo remains intact. The macro-economic environment changed significantly over the past 12 months, but our strategy has not. We’ve laid the foundation for the future, and we’re on our path to achieve our business ambitions which we laid out at our Investor Day. We’ve built incredible momentum that we expect will only continue in 2023 and beyond to drive long-term shareholder value. With that, I will now turn the call over to Sarah, who will provide more details on our financial results and our outlook.