Michael Neidorff
Analyst · Nephron Research. Please go ahead
Thank you, Jennifer. Good morning and thank you for joining Centene's first quarter earnings call. Today -- on the call today, I will review our first quarter performance, provide an update on our markets and products, and discuss how we are positioned to sustain our momentum in the ongoing pandemic environment. While we have made great progress in working our way out of the pandemic, nationally, as we have seen recently, it is not yet over. We are off to a strong start in 2021, with solid revenue and earnings growth. It was a good quarter. Our teams continue to execute well, generating revenue of $30 billion, an increase of 15% compared to the first quarter of 2020. Membership was $25.1 million at the quarter end. This represents an increase of $1.3 million compared to the year ago quarter. Adjusted diluted earnings per share of $1.63 compared to $0.86 in the prior year quarter, representing an increase of 90%. Overall, we are pleased with our first quarter performance and the trajectory of our business. And today, we are updating our full year guidance. This is primarily driven by several tailwinds. These include first, continued Medicaid membership growth, amid suspended eligibility redeterminations. Our current guidance anticipates the suspension continuing to at least August 1, based on the fact that is renewed 90 days at a time. Second, the marketplace special enrollment period, which I will discuss in more detail shortly. And third, the hold on the Medicare sequestration. Our results to date also reflect a decrease in normal utilization, offset by COVID-19 expenses and stake recoupment of premiums, which Jeff will provide additional detail on shortly. As we have done throughout pandemic, we continue to monitor the headwinds and tailwinds, we anticipate will impact our operating landscape for the remainder of the year and possibly into 2022. Consistent with past quarters, I will provide you with updates based on the facts as we know them today. When taken together, we believe the essence of these factors to be positive. Anticipated tailwinds include, continued lower than normal utilization. Overall, the first quarter was lower compared to the prior quarter, although we saw an increase in non-COVID utilization in our marketplace business. While the trajectory of utilization depends on the pandemic and remains uncertain, we continue to expect utilization to come in below historical averages during the second quarter, with the potential for some normalization starting to occur in the second half of the year. Other key profitable tailwinds we see include; potential for continued growth resulting in higher-than-anticipated membership in our marketplace business from the special enrollment period, and a probable extension of the Medicaid eligibility redetermination suspension beyond August and through the end of the year, possibly into the beginning of 2022. As a potential headwind, we continue to monitor additional state rate adjustments. For 2021, we anticipate a $550 million revenue impact of state revenue actions and rate actions. Jeff will provide some additional color on this shortly. But I will share that we have seen only one action in the first quarter of the year. And we are not currently aware of any additional planned adjustments or quarters. In fact, some quarters may -- we believe may be allowed to expire. To reiterate, overall, as we see them today, we believe these factors balance in our favor. As we conclude the first quarter of 2021, we are pleased with our ability to drive significant growth and our updated guidance reflects the strength of our business through the year. We also remain vigilant that this is a year with unique drivers, including the suspension of Medicaid eligibility redeterminations and the marketplace special enrollment period, which we cannot be certain will continue throughout all of 2022. Consistent with prior years, at our June Investor Day, we will provide an update on these factors in 2022. We recognize a lot of factors as we see them today, balance to the positive, the outlook remains fluid, independent on the prevalent policy landscape. The strength of our diversified business is apparent across our product portfolio. In our Medicaid business, we continue to participate in an active RFP pipeline. We successfully renewed our contract in Hawaii at the end of March. And North Carolina and Oklahoma both remain on track to go live later this year. For 2021, we continue to expect a composite rate adjustment of 1.7%, consistent with our initial guidance. Our Medicare business delivered continued growth. Medicare grew by over $1 billion year-over-year in the first quarter, representing growth of 41% and demonstrating the strength of the platform and our ability to leverage our national scale going forward. In our marketplace business, we are pleased to be operating in a supportive environment. The administration continues to invest in the product. And just last week, announced an additional $80 million for navigators to boost enrollment. Based on data released by CMS, Centene is a clear leader in new enrollment on the federal exchange. And since the beginning of the year, we have enrolled over 320,000 new members in our market case product. We believe these results demonstrate the strength of our strategy to provide consistent quality care and not to participate in a price-related race to the bottom with narrow network coverage. I will remind you that now networks often encourage out-of-network utilization, which tends to be uncontrolled and expensive. We see opportunity to further grow with the enhanced advanced premium tax credits that took effect April 1. The impact of which we believe will encourage consumers to prioritize quality, consistent -- consistency and experience over premium loan. Moving ahead, we intend to maintain and consider building additional products around this strategy. On the technology front, we're making meaningful progress to advance our capabilities to provide high-quality integrated care for our members. We look forward to providing you more details on our unique technology strategy at our Investors Day in June. We continue to advance towards the completion of the Magellan Health acquisition and remain on track to close the transaction early in the second half of 2021. The Hart-Scott-Rodino waiting period expired in mid-March, and we're working diligently towards obtaining the necessary state approvals. Our integration planning efforts are in full swing, and we are enthusiastic about the combination, which will enable us to expand access to special care and nurture -- to specialty care and nurture a fully integrated model across behavioral and physical health. I will remind you that Magellan will be part of our Healthcare Enterprise portfolio, which will allow them to maintain independent and serve third-party customers. I would like to take a moment to comment on the situation in Ohio. We are still an active RFP process, where we finished second out of 11 bidders, according to a scoring summary released by the Ohio Department of Medicaid. Regarding the legal and regulatory landscape, Centene has been clear that we maintain the claims to be unfounded. For additional information about our position on this matter, I want to direct you to our website for links to our court filings. We look forward to answering any questions from our governmental partners regarding this issue and remain committed to the highest levels of quality and transparency and how we serve our state partners. Before I close, I'd like to talk about Centene's role in COVID-19 vaccine distribution. Over the past few months, our data and care management teams have worked tirelessly to identify members at the highest list for COVID-19 and provide those individuals with personalized and culturally sensitive outreach. In addition, we have partnered with Lyft to support individuals with transportation to vaccine appointments. And with the Gold Jackets of the pro football hall of fame, with whom we have had an ongoing partnership, we created PSA's focus on increasing awareness about the safety and efficacy of COVID vaccines. This type of innovative work is happening across the organization, and I want to recognize and thank our employees for their unwavering commitment and dedication. In closing, we started the year strong and look forward to carrying this positive momentum through the remainder of 2021 as we experience a supportive environment in expanding access to care. We continue to see long-term opportunities to drive growth in our top and bottom line and enhance margins as we provide the highest level of care to our members at the lowest cost. I look forward to seeing all of you, albeit virtually at our investor event on June 16th. Thank you for your continued interest in Centene. I'll now hand the call over to Jeff.