Phil Green
Analyst · KBW. Your line is open
Thanks Avi. Good morning everyone and thanks for joining us today. Today I'll review the first quarter results for Cullen/Frost; and our Chief Financial Officer, Jerry Salinas, will also provide additional comments before we open it up to your questions. In the first quarter, Cullen/Frost earned $47.2 million or $0.75 per share compared with earnings of $114.5 million, or $1.79 a share reported in the same quarter last year. In a very challenging environment, which our bank lobbies are closed, more than two thirds of our employees are working remotely. Our team continues to serve our customers at a very high level that Frost is known for and execute our strategy of pursuing consistent above average organic growth. In the first quarter, our return on average assets was 0.57% compared to 1.48% in the first quarter of last year. Average deposits in the first quarter were $27.4 billion, up from $26.1 billion in the first quarter of last year. And average loans in the first quarter were up 15 – were up to $15 billion from $14.2 billion in the first quarter of last year. Our credit loss expense was $175.2 million for the first quarter and that compared to $8.4 million in the fourth quarter of 2019 and $11 million in the first quarter of 2019. In addition to changes related to CECL, our credit loss expense was elevated in the first quarter as a result of COVID-19 related business closures and also challenges faced by our energy industry customers due to recent commodity price declines. Net charge-offs for the first quarter were $38.6 million compared with $12.7 million in the fourth quarter of 2019 and $6.8 million in the first quarter of last year. Annualized net charge-offs for the first quarter were 1.04% of average loans. Non-performing assets were $67.5 million at the end of the first quarter, down 38% from $109.5 million at year end, most of this decline came from charge-offs related to two energy credits we've been dealing with for some time as they move through the snake towards resolution. Overall delinquencies for accruing loans at the end of the first quarter were $122.3 million, or 80 basis points of period loans and those numbers remain within our standards and comparable to what we've experienced in the past several years. Total problem loans, which we define as risk grade 10 and higher, were $582 million at the end of the first quarter compared to $511 million in the previous quarter. Energy-related problem loans were $141.7 million at the end of the first quarter compared to $132.4 million for the previous quarter and $119.3 million in the first quarter of last year. Energy loans, in general, represented 10.2% of our portfolio at the end of the first quarter, well below our peak of more than 16% in 2015 and down from 11.2% in the fourth quarter of 2019. Clearly, we entered the current downturn from a position of strength, but we're not confused. The deterioration of the economy brought on by COVID-19’s pandemic will have a negative, but manageable effect on our portfolio. We're in the early stages of this downturn, which is unprecedented in our lifetime. We don't know the length. We don't know the ultimate resolution. We don't know the impact of massive financial fiscal stimulus brought to bear on the problem, but we do know that we'll address these issues consistent with our culture and core values that have guided us through multiple crises over our 152 year history. And while we don't have all the answers and outcomes, I’d like to share a few data points we hope will be helpful. We've identified seven portfolio segments, eight including energy, that we feel have higher than the usual risks to the current economic dislocations brought on by the pandemic. They include restaurants, hotels, aviation, entertainment and sports, retail, religious organizations and associations and organizations. The total of these portfolio segments represents $1.36 billion at the end of the first quarter. There were $227 million in deferrals related to this portfolio at quarter end. The reserve for loan losses against these segments at the end of the quarter was 2.25%. Looking at energy, this portfolio totaled $1.57 billion at quarter end and carried loan loss reserve of 6.58%. Reserve based borrowers represented 82% of the quarter end total. Significantly influencing our energy reserve number was an oil price scenario of $9 per barrel for the remainder of 2020. This assumption was combined with borrowers’ plans to manage through the current cycle hedge positions, cost structures, debt levels, other secondary sources of repayment and other factors. A similar analysis was performed on non-reserve based borrowers. 57% of the production portfolio is hedged in 2020 and 32% in 2021, both at prices in the mid-fifties. The average breakeven for the portfolio is $18.66 per barrel. Our focus on commercial loans continues to be on consistent balanced growth, including both the core component, which we define as lending relationships under 10 million in size as well as larger relationships while maintaining our quality standards. Regarding new loan commitments booked, the balance between these relationships went from 53% for larger, 47% core at the end of 2019 to 57% larger and 43% core so far in 2020. The movement towards larger loans year-to-date was mostly due to two large public finance transactions. New relationships were off to a strong start in the first part of the quarter, but we're negatively affected in February and March by the COVID-19 pandemic, resulting in a decline of 16% compared with the first quarter of last year. The dollar amount of new loan commitments booked during the first quarter rose by 6% compared to the prior year. We continue to look at many deals and in the first quarter we booked 13% more loan commitments from opportunities compared with the same quarter last year. In CRE, we saw the market become more liberal in terms of structure. Our percentage of deals lost to structure increased from 76% this time last year to 91% in the first quarter of this year. Our weighted current active loan pipeline in the first quarter was down about 30% compared with the end of the fourth quarter due to the effects of the pandemic. On the consumer banking side, we continue to see solid growth in deposits and loans. Overall, net new consumer customer growth for the first quarter was 3.3%, up from 2.9% a year ago. Same-store sales as measured by account openings were down by 1.1% through the end of the first quarter. In the first quarter, 33% of our account openings came from the online channel, which includes our Frost Bank mobile app, online account openings were 31% higher compared to the first quarter of 2019. The consumer loan portfolio averaged $1.7 billion in the first quarter, increasing by 2.6% compared to the first quarter of last year. Overall, Frost bankers have risen to the unique challenges presented by the pandemic and its result in shutdowns with a mix of keeping our standards and sticking to our strategies along with a truly remarkable amount of flexibility and adaptability. We opened the 11th of our 25 planned new financial centers in the Houston region in the first quarter and we have two more openings scheduled for May. Even if lobbies remained close through the new branches and scheduled openings, one of the new locations as a motor bank and will begin serving customers on day one. We continue to hire talented, experienced bankers as part of our Houston expansion and we've already filled more than 170 of the approximately 200 positions expected. I'll talk more in a minute about our efforts around the Paycheck Protection Program, but I wanted to note that during the first round of funding, this important small business program, Frost was number one in the Houston market in terms of the number of PPP loans it got approved. In Harris County, we’ve held nearly 2,000 businesses get loans for $616 million and that shows our strong commitment to the Houston market and reinforces our strategy of bringing our value proposition to more customers there. Later in the first quarter, we began offering programs to assist our customers similar to the disaster loans and other relief efforts that we implemented after Hurricane Harvey. And Frost announced that it would donate $2 million to non-profit agencies assisting with pandemic relief in the areas where we have operations. Just before the quarter ended, Congress passed the CARES Act, which included provisions for $349 billion in small business loans through the Paycheck Protection Program, or PPP. We knew that Frost small business customers would benefit greatly from PPP loans, so even as we close our lobbies and set up our employees to work remotely to protect them and our customers, we mobilized for the PPP application process. Even though the SBA finalized its application with only hours to spare, we were ready to begin processing on day one and the demand was tremendous. We received more than 9,000 applications in just the first four days. By comparison, we processed about 9,000 commercial loans in this typical year, but we dug in and our Frost bankers adopted – adapted with technologies and they developed systems on the go and through lots of hard work and many long hours, we wrestled PPP to the ground. The initial funding was set up to last two months, but it was exhausted in less than two weeks. Before that happened, Frost received 14,000 PPP applications for a total of $3.3 billion and because of the dedication and commitment and effort of thousands of Frost bankers, more than 10,500 of our small business customers or more than three quarters of those applying received SBA funding in the first round for $3 billion, or 90% of the amount requested. Based on our size, we projected we'd be fortunate to receive approval on about $900 million. Instead, we were able to secure more than three times that amount. That $3 billion represents continued paychecks for workers who employers have been affected by the pandemic. Through this process, our small business customers deploying the true value of having a relationship with Frost. Every quarter, when we share our financial information, I’ll talk about the great work that Frost bankers do and executing our strategies while taking care of customers. This time I can say that I've never been proud of the work our people do on behalf of our customers. I hope our shareholders have the same sense of pride, knowing that their company is truly a source of strength for our customers and our communities and also a force for good in their lives. That's what makes me optimistic that we'll get past the many challenges that remain. Our credit teams have reached out to borrowers and our industries that are most affected by the pandemic. We continue to work very closely with both commercial and consumer customers. We're keeping a close eye on the recent anomalies in oil prices and the impact that that's having on the economy. We'll follow our best practices and public health guidelines as we formulate plans to return to our offices and re-open our lobbies. Our commitment to customer service was confirmed this month when Frost received the highest ranking in customer satisfaction in Texas in J.D. Power's U.S. retail banking satisfaction study for the 11th consecutive year. We sometimes take these achievements for granted or consider them routine. The events over the past few months should stand as a reminder that there's nothing routine about Frost and its culture. Now I'll turn the call over to our Chief Financial Officer, Jerry Salinas for some additional comments.