Arnold Donald
Management
This is Arnold Donald, CEO of Carnival Corporation and Plc. Thank you all for joining us for our first quarter 2015 earnings conference call. Today I am joined by our Chairman, Micky Arison; David Bernstein, our Chief Financial Officer; and Beth Roberts, our Vice President of Investor Relations. Before I begin, please note that some of our remarks on this call will be forward-looking. I must refer you to the cautionary statement in today's press release. We are off to a strong start with our significantly improved first quarter earnings exceeding both prior year and December guidance. It is extremely gratifying to see the hard work of our team members pay off. It is the power of their efforts which have allowed us to overcome much of the impact of the dramatic currency movements that have plagued all global companies. Consistent with the strengthening of our business, our travel partners are helping to drive and are benefiting from our improved performance and we specially thank them for their support. Now despite the nearly $0.30 drag from currency movements, we continue to expect roughly 25% earnings growth over 2014 based on our improved operating performance. Looking ahead, we are working hard to accelerate that growth as we continue to execute along the path to a double digit return on invested capital through our two-pronged strategy. To drive demand in excess of measured capacity growth and to capture the inherent value of our industry leading scale. The 8% onboard revenue growth achieved this quarter is an affirmation of the inherent power of harnessing our collective effort as we embrace the fundamental behavioral change of communicating, collaborating and coordinating across our nine world-leading brands. The outsize growth in casino, bar and communication realized this quarter in part resulted from best practice sharing. This also marks the second consecutive quarter the Carnival brand outperformed. Despite a competitive Caribbean environment in the first quarter Carnival Cruise Line enjoyed a mid-single digit yield improvement. The brand remains on track for a strong year and beyond, the latter bolstered by a tremendous response by media, travel professionals and future guests to the unique unveiling of the Carnival Vista. During a three-day event in New York City, Carnival Cruise Line brought to life the enhanced guest experiences of that brands most innovative ship ever. Making its debut in 2016, this ship will feature a host of groundbreaking innovation including the first IMAX Theatre at Sea, an onboard brewery and SkyRide, the first pedal powered aerial attraction featuring some of the best views ever offered at sea. The Carnival brand continues to benefit from the rollout of Fun Ship 2.0 and its measurable lift in guest satisfaction, further driving greater guest retention. Additionally, the experiences create stronger customer advocacy, which is far and away the most powerful marketing tool for attracting first time cruise guests. Concerning demand creation overall, we are pleased with the constructive conversation around cruising ignited by our multifaceted campaign well timed during the part of wave season and built around the Super Bowl. That effort generated over 10 billion media impressions, nearly all of which were positive. Our ongoing public relations effort was furthered by the delivery of Britannia, the largest ship ever built specifically for British guests. The ship design was informed by extensive research among previous and potential guests and is iconic for many things trending positive in modern Britain. We were honored that the flagship of the P&O fleet was named by Her Majesty Queen Elizabeth II, drawing a worldwide audience and providing a ringing endorsement of cruising. The event generated a record for P&O of 1 million web visits that week including over 100,000 people viewing the naming online. In addition, the delivery and naming garnered over 1000 broadcasts on radio and television reaching even beyond the U.K. and anchoring us for future growth in what is today the second largest cruise market in Europe. Additional public relations impact was created early in the year when Princess Cruises sponsored a stunning award-winning float in the Rose Bowl Parade, which served to launch the brand's 50th anniversary celebrations. The original cast of the of The Love Boat TV series featured on the float helped generated over 400 million media impressions from the days prior and that follow. Those and other initiatives to drive demand have resulted in an ongoing improvement in our underlying fundamentals. We are enjoying a strong wave season and we are particularly pleased with demand for the Caribbean for the remainder of the year. Overall, our booking trends build confidence in our increased yield guidance as much of the year is already booked at higher prices. Moreover, we have less inventory remaining for sale, leaving us well positioned to strengthen pricing on the remaining inventory. Excluding the impact of currency, we expect a 3% to 4% underlying year-over-year improvement in revenue yield and we are working aggressively to continue that momentum. We have completed segmentation studies in three of our major markets including the U.S., the U.K. and Australia with significant learnings. The work allowed us to size the addressable market and validate the significant growth potential remaining in these markets. For instance, in North America half of the addressable market has not cruised yet and roughly 75% of the addressable market will plan to cruise in the next five years. We also identified unique preferences reflected in the typographic segments and we are using the output to further focus onboard offerings and acquisition marketing to what's guests most want in a vacation. Each brand is refining its core offering based on potential to capture more demand and preference and the ability to command higher yield. All of the brands have collaborated to improve and align on how we measure guest satisfaction. Now we have adopted a Net Promoter Score metric as a tool to help drive greater value. Enhanced Internet connectivity is another area of focus with the goal to further improve the guest and crew experience significantly. In 2014 we introduced our hybrid model Wi-Fi at Sea as a means to offload traffic via land-based tower to enhance the guest experience with faster connectivity. We piloted this model in the Caribbean and now we are introducing this technology to the Alaska market for the coming season. Our pilot program achieved a 40% lift in guest satisfaction as well as a 30% increase in revenue. This concept is now being piloted more broadly by the incremental bandwidth as well as adjusting price and plan. We have also made great strides in our global market planning and deployment. For the first time, brands shares unpublished itineraries to identify conflicts and maximize long term profits. We are opening new destinations and we are really excited about Amber Cove and the Puerto Plata region of Dominican Republic this year. Now following the review of our revenue management process by a team of dynamic pricing experts, we have created a roadmap to implement recommendations. We have already enjoyed some benefit as reflected in our positive yield results. There is much opportunity ahead to continue to share best practices and the science and psychology of pricing as well as price management systems. We continue to make strides on initiatives to leverage our scale and remain on track to achieve our previously announced $70 million to $80 million in cost savings this fiscal year. These savings are attributable to our recently completed air travel initiative which captures the benefit of consolidating our global air travel purchases as well as procurement savings and other major spin areas includes technical, food, beverage and shore excursions. Going forward, we have additional opportunity to leverage our scale allowing us to continue to offset inflation in future years. Now to further this step, we recently hired a Chief Procurement Officer, Julia Brown. She brings 25 years of large cap strategic sourcing and supply chain management. Of course, China presents the next great frontier for cruising and we are making great progress on this front. Our current four ships across two brands diversify our product offerings by targeting two different guest experiences, contemporary and premium. We are enjoying continuing growth and strong operating performance from both our Costa and Princess brand. Along with the two MoUs recently signed with CSSC and the China Merchants Group to explore joint venture opportunity, we are well positioned for future growth. China expects to surpass 1 million cruise passengers in 2015 and nearly 50% of those will travel on a Carnival Corporation ship. It's just a matter of time before China becomes the largest cruise market in the world. Importantly, we made continued progress towards enhancing our fleet while maintaining our commitment to measured capacity growth. This week we entered into a strategic partnership for nine ships expected to enter service in 2019 through 2022. That averages out to be roughly two to three ships per year which combined with likely ship exits, reflects our commitment to measured capacity growth. Included in this commitment is a new class of ship expected to be the most efficient ship we have ever built and which will add excitement to our industry and even further inspire first time cruisers. We believe we are continuing to execute along a clear path to a double digit return on invested capital. Now as we you know, we improved return on invested capital by nearly one point in 2014 and we still expect another point of improvement in 2015 despite the negative impact of currency. We are committed to driving relative scarcity by creating even more demand for our brands that outpaces capacity. We are focused on measured capacity growth by delivering innovative and significantly more efficient ships while at the same time removing from service less efficient capacity. We remain focused on driving yield growth in the low to mid-single digit range through higher ticket an onboard revenue while containing cost increases through our initiatives to lever scale. There are and will be challenges in our business every year, whether it's currency, fuel or geopolitical issues. Regardless, our path is to harness the inherent capability we have to deliver double-digit return on invested capital. We feel we are demonstrating that we begun to harness that capability and are firmly on the path to achieving double digit return on invested capital in the next three to four years. Thank you. Now I would like to turn it over to David.