Sandra Cochran
Analyst · SunTrust
Thank you, Adam, and good morning. This week marks Cracker Barrel's 50th anniversary, and we're pleased to celebrate this milestone by sharing some highlights from our fourth quarter and fiscal year and outlining some of our plans for fiscal 2020. As you can see from today's press release, we had a strong fourth quarter as we achieved positive comparable store restaurant sales and traffic growth, significantly outperformed the casual dining industry and delivered fourth quarter diluted earnings per share of $2.70.
I'm pleased with the progress we made in fiscal 2019 as we drove performance through an increased focus on our menu, the employee experience and the continued expansion of our off-premise business. I believe our performance this year also reflects the strength and differentiation of the Cracker Barrel brand and of our ability to execute our strategic initiatives. This resulted in us outperforming the casual dining industry for the fiscal year and delivering diluted earnings per share that grew 4.5% over adjusted EPS in the prior fiscal year and exceeded our previously stated expectations.
Jill will discuss the financial results from the fourth quarter and our expectations for fiscal 2020, and I'll speak to you about our business priorities for fiscal 2020. But before that, I want to discuss some highlights from the fourth quarter.
Our fourth quarter menu promotion featured Southern Fried Chicken, which, as a reminder, is the initial offering of our Signature Fried Chicken platform. This offering includes a generous portion of 4 pieces of hand-breaded bone and chicken with honey for drizzling, 2 sides and a choice of homemade biscuits or cornbread. The promotion also featured summer sides, which included corn on the cob, bacon baked beans and banana pudding for dessert. This promotion was supported by 12 weeks of national TV, with the ad emphasizing the handmade preparation and abundance of the offering.
Additionally, a significant portion of our billboards featured fried chicken messaging. I was very pleased with the menu promotion and marketing campaign, which drove strong traffic and check growth. We continue to be excited about this offering, which has been well received by our guests as well as our operators. It will remain a key feature of our menu, and we're looking forward to further leveraging the new Signature Fried Chicken platform.
Moving to off-premise, we again saw solid growth in this business. It was a meaningful contributor to the top line results for the quarter. In the fourth quarter, we expanded our third-party delivery coverage. This service was available in over 450 stores at the end of the fiscal year. And in conjunction with our Southern Fried Chicken menu promotion, we also featured a family-size offering available for both in-store pickup and third-party delivery that proved to be very popular. For the full year, off-premise accounted for 9% of sales, an increase of 150 basis points over the prior year, and we believe we're on track to achieve our target of growing it to 10% of sales by fiscal 2020.
I was pleased with our improvement in retail sales versus the third quarter. We achieved positive comparable sales growth across most of our merchandise categories with kitchen, dining and home decor performing particularly well. Additionally, we once again grew our gross margin rate for the quarter. I think our retail teams did a great job this year in navigating through an ongoing challenging industry to deliver full year growth in both comparable retail sales and gross margin rate.
In the fourth quarter, we remained focused on our employee and guest experience, and we continue to implement several initiatives in our efforts to drive higher employee engagement, which we believe leads to a better guest experience. Improving the employee and guest experience was a priority in fiscal 2019, and I'm proud of the efforts of our field leadership teams and store employees, especially our PAR IVs. While we still have work to do, I believe we took meaningful steps this year that will help us achieve targeted improvements in the coming year.
In fiscal 2020, we will continue to leverage our long-term road map to enhance the core, expand the footprint and extend the brand, which we believe has helped drive our success and will continue to drive performance amid challenged industry traffic and inflationary headwinds. As we enhance the core, we will continue to accelerate and invest in growth drivers, such as off-premise. From a menu perspective, we plan to drive top line growth by introducing craveable signature food and evolving our menu to strengthen our dinner daypart. We're also focused on further enhancing the employee and guest experience and ensuring that we continue to deliver on our brand promise: Pleasing People. And in retail, our teams are focused on driving growth by providing unique product and driving conversion of dine-in and off-premise guests to retail purchases.
Fiscal 2020, we will expand our footprint by continuing to open new units, both in core markets and in California. We've been pleased with the guest response in California, and we continue to work on adjusting our operating procedures to improve profitability in this higher-cost environment. We believe our Extend the Brand strategy will drive long-term value creation through other growth drivers, such as Punch Bowl Social. We're very excited about this strategic relationship, and we believe our investment is yet another way we can drive shareholder returns. We continue to work on the Holler and Dash business model, and we believe there is great opportunity in the breakfast and lunch-focused fast casual segment.
Now I want to speak to some of the highlights of our fiscal 2020 business plans and priorities, and I'll start with our plans to enhance the core. Our Q1 menu promotion features our homestyle chicken. This popular offering of 2 pieces of boneless chicken breast was previously only available on Sundays, but we are now making it available every day as part of our Signature Fried Chicken platform. Additionally, we introduced the new Homestyle Chicken BLT that is also a part of the promotion and features our homestyle chicken with a maple glaze, topped with bacon, sweet n' smoky mayo, lettuce and tomato on a bun. The menu promotion is being supported by national TV, with the ad continuing our strategy of more explicitly highlighting our food and value.
As we look to build on recent menu successes, such as the rollout of our Signature Fried Chicken platform, one of our culinary initiatives in fiscal 2020 is the evolution of our menu. Dinner has been our most challenged daypart. And while the planned enhancements impact both lunch and dinner, this initiative is targeted at strengthening the dinner daypart by introducing new signature craveable items, while also simplifying our menu to increase consistency and execution and to provide a more optimized menu that better highlights our abundance, value and variety. We'll be taking a phased approach with this initiative, which we believe will support the successful incorporation of the enhanced menu into our daily operations. I'm excited about this initiative, and we plan to have this test in a substantial portion of our stores in the second half of the fiscal year.
Our next priority is to accelerate off-premise growth through further expansion of third-party delivery and improving off-premise customer journey. We've been pleased with the demand for third-party delivery, and we plan to make this service available in an additional 150 stores by the end of the fiscal year. Key focus in fiscal 2020 is improving the off-premise customer journey to ensure we're executing at a high level as we see continued growth in this business and that we are consistently delivering on guest expectations. To do this, we have several initiatives planned that are designed to strengthen our execution and create a better, more seamless guest experience. A heightened focus on our employee and guest experience will remain a priority in fiscal 2020. We will continue to leverage our PAR IVs, who are important leaders and mentors within our stores, and our organization is keenly focused on consistently delivering high levels of hospitality and service, which we believe is both a key part of our brand and a differentiator.
Looking ahead for retail, our teams remain diligent in their commitment to improving retail sales through unique product offerings and by converting both dine-in and off-premise guests to a retail purchase. We plan to improve our conversion rates through a number of tactics, such as developing floor sets that quickly capture guest attention and by providing additional merchandise offerings that are easy to grab and often priced around the $5 mark. Additionally, we'll continue to support sales growth through our improved value assortments through retail offerings that provide our guests with products that are both stylish and functional. I'm excited about our Christmas assortments, which include both traditional and whimsical merchandise where guests can find unique offerings at price points that easily fit within any budget.
Lastly, I want to speak to the strategic relationship with Punch Bowl Social that we announced in July. We believe this investment provides another growth vehicle by allowing us to enter a new and expanding segment through our noncontrolling interest in this award-winning, highly differentiated brand with strong growth potential. We're excited about the relationship, and we believe we can help Punch Bowl Social scale and reach its potential through this partnership. The Punch Bowl Social management team continues to operate its business from its Denver headquarters. We will provide input and strategic advice, but our main focus remains Cracker Barrel.
In closing, I'm pleased with the progress we made in fiscal 2019, and in particular, with our fourth quarter results. I believe our fiscal 2020 business priorities, along with the continued strength and differentiation of the 50-year-old Cracker Barrel brand, will continue to drive shareholder returns in the current fiscal year.