Langley Steinert
Analyst · William Blair
Thanks Mark and thanks to everyone for joining us on the call today. The first quarter was a strong start to 2018, highlighted by robust Listing subscription bookings that drove both revenue and profitability above our guidance. We remain focused on delivering attractive combination of growth and profitability of scale and accomplishing that while investing aggressively in the business to capitalize on a large market opportunity. Our investments include new products, brand building and international expansion while extending our leadership position with consumers and growing the value we provide to our dealers. Based on our strong first quarter results and momentum, we are increasing our guidance for the full year 2018 which Jason will detail in a moment. At a high level, the company continues to execute well against our mission to become the world's most trusted and transparent automotive marketplace. Underpinning that mission is a set of strategic initiatives upon which our company is maniacally focused and we believe our success in these areas will have a substantial impact on our enterprise value in the near and mid-term. In 2018, our five strategic initiatives are, one, growing our audience connections and brand, two, introducing new dealer products, three, expand our share of wallet by providing dealers more value through connections and products, four, continued strategic international expansion and five, invest in building the best consumer to consumer or P2P marketplace. I would like to focus for a moment on the first initiative, growing our audience connections and brand. The traction of our platform with consumers was evidenced in Q1 by the 39% year-over-year increase in total worldwide user sessions with 37% growth in the U.S. and 68% growth in international markets. Our total worldwide monthly unique visitors grew 36% on a year-over-year basis, which included 33% year-over-year in the U.S. and 64% in international markets. We are particularly proud of our growth relative to the overall U.S., automotive segment as measured by comScore as our audience grew at more than double the growth rate of the total automotive segment. Our U.S. growth has outpaced the market since 2015 and allowed us to gain consumer market share. Over the course of that trajectory, we have evolved through various phases in dealers' eyes. We began as the new entrant, emerged as an interesting disrupter and more recently became viewed as a market leader. Our unwavering commitment to unbiased transparency creates what we believe is the best consumer experience. And this has been the fuel to us gaining a leadership position among major automotive marketplaces in key metrics, including the most monthly visits, most shopping time spent, most average minutes per visitor and largest mobile audience. Q1 marked an exciting new milestone for CarGurus in the U.S. when we also became the leader in total monthly unique visitors. So we are proud to say today that by key comScore metrics, CarGurus is the leader with the largest and most engaged audience of car shoppers in the U.S. We are winning the consumer. We are the audience leader. Consumers spend more time on our site during a month then they do on the next three major U.S. automotive marketplaces combined. We believe that the industry-leading size and engagement of our audience matters to our dealers. Dealers are busy and have limited resources and every partner they use requires more time and attention. So to provide them with the largest audience on one platform is a valuable proposition. Our audience growth is driven in large part by our unbiased transparency which is based on the algorithms and technology that underpin our platform. That transparency about vehicles, their prices and the dealerships is difficult to create as it is based on the daily analysis of millions of data point from tens of thousands of dealers aggregated from hundreds of data sources. While the unstructured nature of the data makes it challenging to standardize, we believe our organization of it attracts a high quality ready to buy audience. 48% of our users expect to buy a car in the next 30 days and 70% expect to buy in the next three months based on a survey by us of our consumers. This combination of audience scale and quality has compelled over 26,000 U.S. dealers to become paying subscribers. Our continuing growth of subscribing dealers is evidence of our belief that whoever wins the consumer will lead the market. Creating a large high-quality audience of car shoppers is not our endgame. So we are continuing to invest heavily in product development on a number of dimensions, broadening our offering with dealers, improving our consumer value proposition, launching new countries and entering additional segments of the car shopping market. In terms of broadening our offering to dealers, at the end of 2017 our dealer search engine marketing product, SEM Plus, came out of beta. During Q1, we continued the initial growth phase of this product. CarGurus SEM Plus helps dealers more efficiently acquire customers by search engines and audience retargeting. We are pleased with the early feedback from dealers and believe SEM Plus will be one of a growing number of ways that will drive dealer satisfaction, stickiness and AARSD growth overtime. A great example of SEM Plus success is Ontario Volkswagen and Volvo based in California, which has been a Listings customers since 2015. Ontario VW and Volvo adopted the CarGurus SEM Plus product and subsequently shared that they are seeing "they have seen in their business grow substantially" Ontario VW and Volvo knows that search engine marketing success is driven by high-quality connections that lead to sales and to quote their general manager, when you evaluate the ad spend, what the ad spend is versus the return, CarGurus outperformed everything else in my market. He goes on to say, I measure CarGurus performance strictly through Google Analytics and see that CarGurus is performing well with both display and search engine marketing. We are able to actually track sales to the CarGurus SEM product all the way down to a purchase. Like our marketplace model, SEM Plus is differentiated from other products in the market. The technology is powered by an algorithmic search engine technology and extensive SEM data set, which is a result of more than seven years of rigorous development optimization. To illustrate how this translates into unique product, we pulled a subset of dealers who have recently subscribed to SEM Plus to estimate their average number of keywords their former provider was targeting for them. The average was roughly 500 keywords. After on boarding with us, the average keyword volume that we target for an SEM Plus dealer is 750,000 and in one case we are targeting over two million keywords. Our SEM product leverages what is called the long tail keywords that are often more efficient because they are less expensive and produce a lower funnel shopper. We believe that our SEM Plus technology is further shown to help dealers measurably improve their results. We will grow this product into an industry-leading search platform. Ontario Volkswagen and Volvo also subscribes to our Dealer Display product which continues to resonate with dealers and generate growth that exceeded our expectations in Q1. Developing and selling additional products that enhance the value of our platform to dealers is one of our top strategic priorities and one that we executed very well on in Q1. During the quarter, we continued growing our installed base of paying dealers in the U.S. We believe there are a few factors that drove the growth of our paying dealer base above our expectations in Q1. Number one. We are growing our brand awareness among consumers. Our successful IPO and continued investments in television advertising are growing recognition of our brand. Talk to dealers and you will hear that they want their inventory where their audience is and where they perceive the audience to be. Consumer brand awareness helps with that dealer objective and our investment in television is already helping grow our aided and unaided awareness among U.S. car shoppers. Number two. We are more effectively marketing to dealers. We re also delivering a clear message to dealers that better articulates the value we deliver to them as a result of our high volume of connections with in-market shoppers. This is helping to drive dealer upgrades to our enhanced and featured products. Number three. We are better quantifying our return on investment for dealers. As we shared last quarter, we recently conducted a study of certain dealers who upgraded from basic to enhanced and found that on average they receive more than triple the number of connections. Coupled with the improved conversion rates that dealers experience with our paid Listings product, our research shows that dealers could sell more than five times the number of cars from CarGurus connections by subscribing to one of our paid Listings products versus remaining on our free Listings product. Growing our international segment is also a key strategic initiative. As context, we are still early in this opportunity as it represents only 4% of our total revenue in the first quarter. Although small, it's growing quickly. International revenue grew 119% year-over-year and we continue to prove that our value proposition is disruptive to legacy incumbents in countries outside the U.S. As evidence of this disruption, from Q1 2017 to Q1 2018, CarGurus was the fastest-growing major automotive shopping site in both Canada and the U.K., as measured by comScore's average unique monthly visitors. Our experience thus far in these two markets is providing valuable lessons in how we can most effectively ramp our marketplace in new countries, such as our 2017 launch in the German market. While still less than a year into our launch out of beta, our freemium dealer model has already allowed us to quickly grow our inventory to several the hundred thousand cars, including inventory from nine of the top 10 dealer groups. It's worth stepping back for a moment to discuss how we set up our marketplaces in new countries. Launching a new country involves five key stages, building the site by defining the automotive ontology and constructing the instant market value or IMV, acquiring inventory, launching the site in beta, acquiring traffic and finally onboarding paying dealers. We plan to report a country launch only after we emerge from site beta. To that end, we are excited to announce that in the first quarter of this year, we launched our disruptive marketplace in Italy. The Italian market, like many other European countries, is primarily led by pay-for-performance providers that do not provide the same level of transparent information as us about vehicles, pricing and dealers. In just a couple of months of operating in Italy, we already have more than half the professional dealer inventory of the market leaders, including inventory from eight of the top 10 dealer groups. We are very excited about the potential that Italy presents. Each country is unique but our consumer centric transparent strategy is the same. The scale we have achieved in the U.S. has taken us many years and similarly, it will take time for international markets to ramp to meaningful levels as a percentage of our overall business. However, the addressable market size of the countries outside the U.S. remains large and we are confident that we will achieve success internationally of the long-term. As we execute against our growth strategies, it is critical that we continue to invest in human capital. That includes our growing workforce of highly innovative and pioneering employees, our global leadership team as well as our team of advisors. Regarding key advisors, I am pleased to share that we recently added Greg Schwartz to our Board of Directors. Greg is Chief Business Officer of Zillow, where he leads sales and B2B strategy across Zillow's marketplaces. His 11 years of experience at Zillow building sales and revenue operations will be invaluable to CarGurus as we execute against our growth and profit objectives. So in summary, the first quarter was a great start to 2018. We are optimistic about our outlook for the remainder of the year. We believe we are well positioned to continue expanding our audience and brand to strengthen our market leadership and develop more products for dealers to garner value from those consumers. In doing so, we believe we are building the world's most trusted and transparent automotive marketplace and creating a category defining leader for long-term. With that, let me hand it over to Jason to walk through the financials in more detail.