Jeffrey W. Henderson
Analyst · JPMorgan
Lisa, I will remind you, at our Investor Day a few years ago, we did indicate that our goal in the medium term was to get preferred products to 30% of our segment revenue. Currently it's in the 23%, 24% range. Obviously, with Don on board, we're continuing to look at our strategy and his focus and efforts to accelerate the preferred products have been considerable, and we expect to continue to drive very aggressively on that front. Regarding your question on margins, I would say there were a number of factors driving margins both up and down in the quarter. I'd say on the positive side, clearly, commodities were a positive benefit, which was good news. After 2 years of facing the headwind, it’s nice to have a bit of a tailwind behind us in that regard. Secondly, I'd say preferred product mix within the overall sales contributed to margin. And then the performance of Canada, including the integration of Futuremed, was a positive. On the negative side, we face the normal competitive environment in terms of pricing, and I would say, nothing to notable to note there other than always, our customers are looking for increased efficiency. Secondly, I'd say there was a slight negative impact from customer mix and that was just more a consequence of who bought what during the quarter. And then the third one, which I will highlight again, is really the impact of utilization. That has several impacts on us as you would expect, but probably most notably, particularly when procedural utilization is down, whether that's inpatient or outpatient, given that the large majority of our preferred products tend to be used for procedures, if we're facing a relatively stagnant utilization environment, that limits our ability to maximize the sales of preferred products. So overall mix in the quarter was probably not what we would have hoped if utilization would've been a little bit more robust.