Jonathan Peng Zhao
Analyst · Eddy Wang from Morgan Stanley
Hello, everyone. Thank you for joining our company's fourth quarter and full year 2024 earnings conference call. On behalf of the company's employees, management team and the Board of Directors, I would like to extend our sincere gratitude to our users and investors and friends, who have continuously believed in us and supported us. Let me first provide an overview of our financial performance. In the fourth quarter, the company achieved a GAAP revenue of RMB 1.82 billion, up 15% year-on-year. Our adjusted net income, which excludes share-based compensation expenses, reached RMB 720 million, reflecting a 15% year-on-year growth. In the fourth quarter, average verified monthly active users or MAU on the BOSS Zhipin app increased by 28% year-on-year to 52.7 million. For the full year of 2024, the company achieved a GAAP revenue of RMB 7.36 billion, up 24% year-on-year. Adjusted net income, which excludes share-based compensation expenses, reached RMB 2.71 billion, up 26% year-on-year. Furthermore, our adjusted operating income, excluding other income such as wealth management income was RMB 2.32 billion for full year 2024, rising by 41% year-on-year. And in 2024, we successfully delivered on our profit commitments. Share-based compensation expenses as a percentage of revenue in 2024 decreased by 2.3 percentage points compared to 2023 and are expected to further decline in both absolute value and the proportion of revenue in 2025. In 2024, we attracted nearly 49.5 million newly added verified users, setting a new record for end user growth. At the same time, we reduced marketing expenses compared to 2023, thanks to our growing brand recognition and enhanced bilateral network effects, which have significantly improved customer acquisition efficiency. As of December 31, 2024, the company has provided service to over 225 million users and 16.6 million enterprises. MAU on the BOSS Zhipin app for the full year reached 53 million, representing a year-on-year increase of 25.3%. In the year, we facilitated over 1.85 billion successful resume exchanges based on mutual consent between job seekers and employers, which is what we refer to as achievement in daily operation. Despite macroeconomic challenges in 2024, the company's user growth-driven revenue growth model remains effective, driving notable improvement in both revenue scale and profitability. Some may argue that we are more data-driven business. However, I would like to emphasize that our business model is so much more than that. To date, user expansion has remained our core growth driver. The structural revenue growth driven by sustained user penetration is clearly reflected in the following key metrics: first, increasing revenue contribution from blue-collar segments. Blue-collar's user growth boosted their revenue contribution to overall revenue in 2024 to 38%. Notably, the manufacturing sector emerged as a bright spot for blue-collar growth, posting the fastest growth rate among all industries. Second, the revenue contribution from non-Tier 1 cities continues to grow. Third, the revenue contribution from micro and small enterprises continue to rise. Micro and small enterprises are defined as business with fewer than 20 employees. These revenue gains stem from structural shifts in user growth. At the core of this success is the company's commitment to enhancing the user experience, which is underpinned by our continuous product and service optimization. It's not hard to imagine that within the online recruitment service industry, blue-collar workers, particularly those in the manufacturing sector, lower-tier cities and micro small enterprises are among the more challenging user groups to serve. Breakthroughs and growth in these areas would only validate our user-first strategy, but also highlights the significant potential for our future user expansion and revenue growth. Additionally, we have observed that recruitment demand from white collar and large enterprises have stabilized. Enterprises with over 10,000 employees demonstrated the fastest quarter-on-quarter revenue growth in the fourth quarter. I want to highlight one more aspect of our products and services. Many investors and friends have shown interest in the company's exploration of closed-loop services initiatives, which we do have some progress. In 2024, the number of enterprises, which we have provided placement-like service was near 40,000. In 2024, the total number of paid enterprise customers reached 6.1 million, representing a year-on-year increase of 17.3%. While the active user paying ratio remained stable, the average revenue per paying user or ARPPU achieved year-on-year growth, both for the full year and in the fourth quarter. Now let me introduce some AI implementation. We faced rollout in version 13.030 of the BOSS Zhipin app, which was released across major app stores around March 7. I'll start with our AI to seek or AI for job seekers site updates. First, on job seekers interaction for job search, we have added an AI-powered question-based search function, something many of you are likely already familiar with and also kept our traditional keyword search. The search engine is powered by both our proprietary model called Nanbeige and the deployment of DeepSeek-R1. And the second thing on the job seeker side is we have released an AI bot to help job seekers with interview coaching. This feature primarily targets those who have graduated within the past 3 years. This AI bot has been trained on millions of real interviews and its core skills is that he's very good at interviewing. And as such, there are lots of things he can do. We will go step by step. Now let's take a look at AI true business, which is the recruiter site. Our first application for enterprise users is an AI agent. Recruiters participating in the beta testing can communicate their needs to the agent, which can perform the following tasks: one, understand the recruiters' specific requirements; two, generate a curated list of candidates from our database; three, offer justification for its recommendations; four, deliver these results according to the recruiters' available schedule. For the second application, a better version has been launched to a selected group of blue-collar enterprise users. The process unfolds as follows: once the recruiter selects a candidate, they deem suitable and explicitly express their willingness to proceed by saying, I'm willing to give this candidate a try. The AI handles all subsequent communication on behalf of the recruiter. The communication process continues until the AI either obtains the job seeker's confirmation of interest through the exchange of content information or the job seeker rejects the outreach of the recruiter who is represented by AI. On the operational front, AI has huge potential to improve management efficiency and reduce cost. For instance, leverage AI for security review has improved our audit efficiency by 30%. Over the past 2 years, as our user base has expanded rapidly, the workload related to user security protection has increased accordingly. However, AI has enabled us to manage this without a proportional increase in staffing. Next, I will briefly update you on this year's spring recruitment season. Following the spring festival, the recruitment market continued its steady recovery trend that began towards the end of 2024. Post Chinese New Year in February, the company's key metrics, including number of active users, active job postings and new job postings all reached historical highs. The average daily new job postings after Chinese New Year increased by more than 10% compared to the same period last year. Peak daily active users on the BOSS Zhipin app reached approximately 20 million, which are also historical high. A very important highlight on the supply and demand side, the job seeker to enterprise user ratio among new users improved compared to the same period last year, extending the positive momentum that began in November 2024. From an industry perspective, manufacturing, logistics, automotive, health care, education and professional services have exhibited strong performance. In terms of job type, blue-collar positions have grown faster due to our user expansion, while white collar roles have also demonstrated an improving year-on-year trend. Notably, since the spring festival, average daily posting of AI-related jobs have surged by over 60% year-on-year, signaling a revitalizing live ecosystem for emerging business. This growth in AI-related roles in turn has fueled good sequential momentum in demand for product and technical positions since the spring festival. Last but not least, we are very committed to shareholder returns. In 2024, the company repurchased approximately $229 million worth of shares, accounting for 3.7% of total outstanding shares. This underscores our confidence in the company's long-term growth. And that concludes my part of the call. I will now turn it over to our CFO, Phil, for the review of our financials. Thank you.