Greetings, and welcome to the Bloomin' Brands Fiscal First Quarter 2025 Earnings Conference Call. At this time, all participants are in listen-only mode. A brief question-and-answer session will follow management's prepared remarks. Please note, this event is being recorded. It is now my pleasure to introduce your host, Tara Kurian, Vice President, Corporate Finance and Investor Relations. Thank you. Mrs. Kurian, you may begin.

Thank you and good morning everyone. With me on today's call are Mike Spanos, our Chief Executive Officer; and Michael Healy, Chief Financial Officer and Executive Vice President. By now, you should have access to our fiscal first quarter 2025 earnings release and our investor presentation slides, both of which can be found on our website at www.bloominbrands.com in the Investors' section. Throughout this conference call, we will be presenting results on an adjusted basis. An explanation of our use of non-GAAP financial measures and reconciliations to the most directly comparable GAAP measures appear in our earnings release on our website as previously described. Before we begin formal remarks, I'd like to remind everyone that part of our discussion today will include forward-looking statements, including a discussion of recent trends. These statements are subject to numerous risks and uncertainties that could cause actual results to differ in a material way from our forward-looking statements. Some of these risks are mentioned in our earnings release. Others are discussed in our SEC filings, which are available at www.sec.gov. During today's call, we'll provide a brief recap of our financial performance for the fiscal first quarter 2025, an overview of company highlights and current thoughts on fiscal 2025 guidance. Once we've completed these remarks, we'll open the call up for questions. With that, I would now like to turn the call over to Mike Spanos.

Thanks Tara and good morning everyone. Thank you for joining our first quarter earnings call. I will discuss our Q1 results and the progress we have made across our operating priorities of simplifying the agenda, delivering consistent execution, and turning around Outback. Michael will then review our financial performance for the quarter. I want to start by thanking our team for their hard work and passion to serve each other and our guests. As I visit our restaurants, it only makes me more excited about our future potential. We are not where we want to be, but I am encouraged by the progress we have made since our last earnings call on our operating priorities. Our focus on an operational mindset to deliver outstanding and consistent guest experiences will build the foundation for our turnaround. Our first quarter results were within our expected guidance ranges, and we did see positive comp sales at Carrabba's and Fleming's. However, we underperformed the industry and lost share as defined by Black Box. We are dissatisfied with our financial and market share results and know we need to do better. Although this will take time to reverse these trends given the state of the business, we will see steady improvement. We had a disappointing February, including Valentine's Day week. We continue to operate in a choppy macro environment. In Q2, we have seen some consumer pullback with a softer Easter holiday than anticipated. We will meet the guests where they are with abundant everyday value to drive profitable in-restaurant traffic, which will pressure short-term margins. Our Q2 and balance of year guidance assumes a continuation of this choppy macro environment and cautious consumer and the reality is we are in the early stages of a multiyear turnaround on Outback. We will continue to be…

Thank you, Mike, and hello, everyone. I would like to start by providing a recap of our continuing operations financial performance for the fiscal first quarter of 2025. Total revenues in Q1 were $1.05 billion, which is down 1.8% from 2024. The decrease in total revenues was primarily due to the net impact of restaurant closures and openings and a decrease in comparable restaurant sales. U.S. comparable restaurant sales were negative 50 basis points and traffic was negative 390 basis points. While these results were in line with our expectations, they were below the casual dining industry. Average check was 3.4% in Q1 versus 2024 for our U.S. business, in line with our expectations. Q1 off-premises was 23% of total U.S. sales. Our third-party delivery business is 11% of total U.S. sales, in line with last year. Our Q1 GAAP diluted earnings per share for the quarter was $0.50 versus negative $1 in 2024. Our Q1 adjusted diluted earnings per share was $0.59 versus $0.64 in 2024. $0.59 was within our guidance range of $0.55 to $0.60. The primary difference between GAAP and adjusted diluted earnings per share is due to approximately $6 million of adjustments related to severance and other costs incurred in Q1 2025 as a result of the transformational and restructuring activities and approximately $2 million of costs in connection with the foreign currency forward contracts that we entered into to partially offset the risk associated with the purchase price installment payments on the Brazil transaction. These adjustments were offset by approximately $2 million in gains from certain lease terminations. Q1 adjusted operating margins were 6.1% versus 7.8% last year. The 170 basis point difference between this year and last year was driven by overall adjusted restaurant level margin declined by 160 basis points. COGS inflation was…

We will now begin the question-and-answer session. [Operator Instructions] The first question comes from Jeff Bernstein, Barclays. Please go ahead.

Hi, good morning. This is Pratik on for Jeff. Thanks for the question. Mike, just a bigger picture question on the outlook for the remainder of the year. It seems like the casual dining industry actually held up quite well in April if looking at Black Box data. And you've kind of outlined in your prepared remarks of just how some of the maybe value perception at Outback are a little bit out of sync right now. But just any kind of learnings that you've seen in recent weeks that can kind of give you confidence that the plan is on track and the simplification of the menu, the simplification of the operations, just where are the biggest opportunities still? And where is there still more work to be done? And then where do you kind of see the best opportunity for kind of an inflection to positive comps?

Yes. I appreciate the question. A few parts. I'd say, one, you're right, we're not happy with our performance in terms of our results versus Black Box. We are losing share. Second, we do feel good about our progress on the operational priorities. We've been focused on getting simplification right, getting value right and improving our consistency of execution. And I feel very good about our progress there. Third, in terms of the consumer short term, our outlook for the year assumes that we're going to continue to see a choppy environment. What we saw Valentine's Day and Easter is assumed in our balance of the year assumptions, especially as we're looking at Q2, Mother's Day and Father's Day. That's the assumption. Longer term, where you might -- where you were going is we know that right now, what you get versus what you pay for proposition needs to improve. And that's embedded in our strategic work. We're working urgently on that, deliberately on that. And as we complete that work, we'll communicate that balance year.

Got it. I appreciate that. And then just as a follow-up, can you talk about the value mix today at Outback relative to where it was in the past? And with all these menu modifications, where you kind of see it going longer term? And just how you're thinking about the profitability of the value offer, especially with beef prices kind of remaining pretty high and stubbornly high even?

Understand. Well, first, we know right now, we're priced higher than our competition. And that is one item area in terms of the value proposition we need to fix strategically. We also need to be surgical where we put that value, so it's profitable traffic, profitable comp sales and also it's easy to execute for our Outbackers. And that's how we're looking at it.

Thank you very much. I appreciate it.

The next question comes from Alex Slagle with Jefferies. Please go ahead.

Thanks. Good morning. Just wondering if you could expand on the softer holiday special occasion trends you're seeing. I would have thought these would have been a place where maybe consumers' frequency would hold up a little bit better and maybe be the last place to fall off. But any thoughts there on why you think you're seeing that?

Hey Alex, good morning. We had decent results, actually good results in some of the brands for the holidays. They just weren't as strong as what we had anticipated. I think that's the biggest thing. If we look at the trends in Q4 moving past Valentine's Day, specifically where we saw the most pressure is the households under $100,000. They seem to be the most pressured. We're seeing apps and desserts hold up well. It's liquor beer wine that started to tick down a bit. And we're just seeing a consumer that's just being very cautious, watching their spending.

Okay. And then on the same-store sales and traffic performance versus the benchmarks, any more way to dial down a little bit more just versus your closest peers for Outback and Carrabba's and how the share trends look on a more granular basis?

Well, I think in terms of share, it's a cumulative effect. We know the entire value proposition, we got to fix it. And it's a function of food quality. It's a function of value, value, it's a function of price and benefits, and there's a consistency of execution. So, I don't think it's going to happen overnight. We didn't get here overnight, and we're very much in the early stages of the turnaround, but it's all of that combined. And we're going to just keep making the right short-term decisions that enable our long-term success.

Okay. Thanks.

The next question comes from Brian Harbour with Morgan Stanley. Please go ahead.

Yes, thanks. Good morning. What was the price and mix component of same-store sales in the quarter? And I guess just -- it sounds like you may think that there's more mix impact from what you're doing on value going forward into the 2Q? I guess that was sort of an Outback specific comment. But could you just comment on what you saw and what we should expect there?

Yes. So, mix was relatively flat in Q1. We do expect to see a bit of a check down as we get into Q2. Part of this is with the Aussie 3 Course promotion, we are lapping that same promotion from last year. it definitely has a lower check than prior other promotions. And so we expect to get some traffic benefit from that promotion as we get into Q2, but we'll have some mix impact as well. And we're looking at other offers besides those value offers where we're going to have to infuse more value to motivate our guests in this choppy environment. And so we're actively looking across that, and that will touch all channels as well. So, mix in Q2, we would expect to be down 1% to 2% as we think about what we need to do to connect with our guests.

Okay. Thanks. We're -- it sounded like you're contemplating sort of labor investments or maybe it's staffing model changes. Is that -- are you actively doing anything there yet in your guidance, have you sort of assumed that there's an impact on labor costs from changes there?

Brian, it's Mike. No, we are testing service models, I mentioned in the remarks, and it's based on what our Outbackers are telling us specifically. We believe we can efficiently enhance our service model to deliver a better consistent guest experience. So, we are looking at our staffing levels. We're looking at server to table station ratios. We're looking at the roles of the bussers and the server assistance and also where our managing partners are spending their time to drive throughputs and a great guest experience. So, any labor investment is not in our guide.

Okay. Thank you.

The next question comes from John Ivankoe with JPMorgan. Please go ahead.

Hi. The question is on the range of performance that we're seeing in the Outback brand, whether nationally, regionally, even within a market, I mean, what's kind of distinguishing the well-performing stores versus the low-performing stores and you can handle that question either year-over-year or just in terms of the average unit volume disparity within the brand that might exist nationally.

Morning John. How are you doing? So, tactically, we've seen a little more softness in the short term in Texas, Florida, some of the Southeast, Southwest. But broader, it's really about consistency of execution. It's about having good continuity of managing partners. And when you -- when we dial up what matters in terms of the brand because we have an amazing brand. When we get the quality right, we get the value right, we get the consistency of experience, and we've proven to ourselves in a number of places when we do it right, we feel great about the AUVs, and we feel great about what we're delivering in terms of restaurant margins, tenure, continuity. That's the fundamental bottom-line when it comes to great consistent performance.

Okay. Yes. And that obviously makes sense. And let me pivot to another question, if I may. What are the employees, whether it's a managing partner at the store, whether it's the hourly employees, I can certainly imagine what the customers might be asking for from the brand? But when you've done your listening tour and you've been able to spend more time in market in store, which I know you have a lot of passion for doing, what are the employees specifically asking more of? How are you planning on making the experience better for them?

John, they're consistently telling me they want a simpler, easier way to execute to the guests. They want less complexity, and they want to win. That's fundamentally what they're all saying. And they're pointing to areas in food quality. They're pointing to areas of value we should be focused on. And they're really giving me great advice on consistency of execution, both back of the house and front of the house, what that looks like. And that's embedded in the strategic work we're doing. We're taking their feedback whether it's the service model, we're looking at quality across all of our proteins. That's all in everything we're including in the go-forward work.

Thanks.

The next question comes from Brian Mullan with Piper Sandler. Please go ahead.

Thanks. Kind of following up on the reducing complexity you just talked about. Just at Outback, it sounds like you reduced the menu by 10% in April. It sounds like you're going to do some more by the end of the year. Can you just talk a bit about any early guest reaction so far, employee feedback impact operations? And then just talk about like how you chose what you reduced so far versus what you'll be looking for when you reduce more over the course of the year?

The feedback is very consistent between the guests and our Outbackers. We're focusing on if a menu item has low satisfaction, it drives complexity and it doesn't deliver consistent execution, then we're taking it off the menu. And what we're doing is -- and the nice thing is with Ziosk, it gives us even more immediate feedback on those items by menu item between the guests and with our Outbackers. And that will be an iterative process across all the brands. We'll continue to dial in what the guest tells us and what our team members tell us in terms of satisfaction rates and intent to return and removing complexity.

Okay. Thanks. And then I just wanted to ask about marketing also Outback. I know it's very early stages of the turnaround. It's going to take some time. But just when do you envision marketing being able to become a bigger part of this? How do you balance waiting until you know what you want to talk about, knowing that the guests will have the good experience once you're ready to drive them to the box versus kind of trying to move the needle on the business more near term? Just how you think about that?

Big part of the strategic plan we're doing is the brand positioning on Outback. And that will include just how we position the brand, but it also goes back to the quality, the value, the consistency of the guest experience. That's going to be our best marketing tool to recruit and retain guests.

The next question comes from Sara Senatore with Bank of America. Please go ahead.

Thank you. I guess I wanted to ask about the restaurant level margins. Obviously, I think a lot of what you're talking about reinvesting in value and potentially labor is the margin is pressuring -- wouldn't pressure margin. Are there offsets, which is to say, I mean, obviously, if you get traffic growth, that cures a lot of ills. But as you think about menu simplification, does that translate into actual labor savings? Or again, is it really about if the traffic shows up more productivity? And I guess the bigger question is the structural kind of margin rate that your restaurant should have, how do you think about that and just the broader P&L? Maybe you should be lower on G&A going forward as you found these savings and -- but also maybe lower on restaurant level margins. Anything on kind of short term, but then also earnings power? Thank you.

Yes. As we think through kind of working through the process and potential investments, we're absolutely looking at funding opportunities. And the simplification in the restaurants in and of itself isn't going to present a ton of funding opportunities. There's certainly some simplification, less training on new LTOs, those types of things, but we'll repurpose those dollars to focus on quality and consistency of execution. I think as we think of funding components, obviously, we made a large move on G&A in the last quarter. As we shared, we're continuing to look at other costs from a G&A perspective. But we also -- as we think about the partnership we have with a third party, certainly, part of that is to help us piece together the holistic strategy, but a lot of it is deep dives in some up channel costs as we think about the business. So, we're certainly looking at different ways that we can fund any potential investments.

And four-wall margins just over time?

Yes. Ultimately, there will be a bit of pressure, right, as we're in the early stages of the turnaround. And eventually, the payoff will be more consistent traffic. Our goal will be to try to offset as much as that potential investment in the near term as possible.

Okay. Thank you.

The next question comes from Brian Vaccaro with Raymond James.

Hi thanks and good morning. Mike, I guess the question is on Outback and just thinking about the traffic declines and the underperformance versus the Steakhouse period in the last few years. Do you have any line of sight or data on how the composition of the Outback customer base has changed over the last few years? I'm curious if you lost traction with a certain consumer cohort, maybe a younger guest, what have you or maybe an income level. Any insights around those dynamics you'd be willing to highlight?

Morning Brian. We do, we have plenty of data in terms of cohorts, age, ethnicity, geographic, et cetera. We're very clear on it. What I've seen and what's been most concerning is the under $100,000 household has been the biggest pain point for us over the last few years. If I go back to 2019, what we are seeing though is when we get it right, it's an amazing brand. When we get the quality right, we get the value right, we get the experience right. We get households coming in, whether they're greater than $150,000 or they're less than $100,000, and that's what we need to do.

All right. That's helpful perspective. Thank you. Healy, on the annual guidance, I just want to make sure I heard correctly. The annual guide, it does not include the negative impact of the Brazil equity and earnings, and it also does not include any tariff impact?

No, it includes the Brazil, the 33% ownership of Brazil. It includes that. It does not include tariffs. Ultimately, tariff is a bit of a wildcard right now. And the team is -- we have a great team. They're working as active as possible to mitigate any of that risk, but tariffs impact is not included.

Okay. Thanks for that. And then last one for me, just quickly on the commodity outlook. Has there been any change to your up 2.5% to 3.5%? And I guess if we could set aside tariffs, if that's possible, maybe not. But on beef specifically, too, we've seen some pressure in the spot market on certain state cuts. Just love to get your view on sort of the beef outlook, what you're hearing from your suppliers in terms of supply and demand dynamics, et cetera? Thank you.

Yes. No changes to commodities, no changes to beef. As you may recall, we structure our beef contracts. So, we lock in a price, certainly allows us to benefit to upside, but protects us on the downside. And so obviously, there could be impacts from kind of the larger macro or some of the tariff components. But right now, we're pretty well protected on beef and so no issues.

The next question comes from Christine Koh with Goldman Sachs. Please go ahead.

Thank you so much for taking the question. So, could you share a little bit more color on the test that you had in the 14 stores during the quarter just in terms of what you're seeing in traffic, guest intent to return, employee engagement and profitability in these test stores? And what do you really need to see to gain confidence in a full rollout? And in a timing perspective, is something that you can implement relatively quickly into all your stores once you make that decision? Thank you.

Morning Christine. We're very encouraged by what we're seeing in the test stores, the 14 stores in terms of what we're seeing in food quality, value and consistency of guest experience. But we're also very much in a learning stage here. So we are moving urgently to learn, but I want to be very deliberate to get it right. And as we get feedback from our Outbackers, we get feedback from our guests. And again, the beauty of Ziosk is we're able to get that guest feedback very quickly to adjust and learn. And that will enable and really accelerate our longer-term strategic plan as we make the right decisions of resources into Outback for long-term sustainable, profitable traffic and comp sales growth.

Thank you.

The next question comes from Jared Hludzinski with BMO. Please go ahead.

Good morning. Thanks for taking the question. Based on what you're seeing in the current macro backdrop, do you believe your current value construct is working as intended across brands? And do you see any reason for change? And then last call, you discussed negative mix from value embedded in guidance assumptions. Has that assumption changed at all? Thank you.

We -- so as I said, on the macros, we do expect a choppy environment balance year, and that's embedded in our full year outlook, and it's embedded in our Q2 outlook for Mother's Day and Father's Day. In terms of the value, as I said, I do think we've got to deal with the value proposition, especially at Outback. And we're going to continue to react and listen to our customers and our guests. It's iterative, which is why we're doing Aussie 3 Course. We made a distinct decision looking at the success of that program last year that we know it resonates with our guests. It resonates with those guests that need affordable entry into steak and many of the proteins. But we're going to continue to iterate across all the brands. I don't think the revenue management is a static dynamic. It's very fluid.

Great. Thanks. And then curious how you're seeing guests interact with Outback's Aussie 3 course pricing tiers. I know last call, you discussed leading with the $14.99 tier, but a significant number of guests trading up to the $17.99 or $20.99 tier. Wondering if this is still the case and maybe how you've seen the mix of guests at the $14.99 tier change relative to last quarter? Thank you.

You bet. First of all, Aussie 3 Course had pretty limited impact in Q1 because we're lapping the same promotion from last year. But we feel good about the mix. It's very much in line with our expectations. And we've now got it as a core menu item starting in June. And I like that because we can execute at a higher level. It's on the base menu. It's easier for our team in the back of the house. So, we do expect a better momentum out of it in Q2 and actually more second half of the year. And that's embedded in our mix assumptions that Michael talked about. I would also say, again, we're going to continue to iterate and refine all these offers. We are seeing a nice trade-up into the $17.99 and the $20.99 levels, and we're seeing a good amount of trade-up on the desserts as well. So, when we get it right, our guests trade up and they feel good about the proposition and they'll pay more for more.

Great. Thank you very much.

This concludes our question-and-answer session. I would like to turn the conference back over to Mike Spanos for any closing remarks.

Thank you once again for your investment and support of Bloomin' Brands. I want to close by thanking our people. I greatly appreciate their passion for our guests and each other, their hard work, and their excellence.

The conference has now concluded. Thank you for attending today's presentation. You may now disconnect. Good bye.