T. Andrew Smith
Analyst · Deutsche Bank
Good morning, and thank you for being with us this morning. I would like to begin by providing an update on the Emeritus acquisition and our significant progress to date integrating our 2 companies. I'll then turn the call over to Mark to discuss our financial results in detail. The third quarter was a period of both extraordinary activity and accomplishment. First and foremost, we completed 2 large, complexed transactions on time and as expected. On July 31, we closed our transformative merger with Emeritus, expanding our unit capacity by more than 2/3 to approximately 111,000 units in 1,147 communities across 46 states. One month later, on August 29, we closed our transactions with HCP as expected. We are focused on executing our integration plans to drive efficiencies and cohesiveness across our organization, an integration of this scale evidently introduces a degree of complexity, and to virtually every element of our business in the short-term. However, we are happy with our progress today. The process of integrating the Emeritus platform has 3 main components: First, operational realignment; second, systems and infrastructure integration; and finally, people and culture. I'd like to give you a brief update on each of these. First, our operational realignment. On the day the Emeritus merger closed, we created a combined operational structure for our senior housing business with 6 large operating divisions, 4 geographically-based divisions, a rental CCRC division and an entrance fee division. To give you a sense of the scale of these divisions, 4 of them, if standing alone, would be one of the 10 largest senior housing operators in the United States. As part of the operations realignment, 500 field management associates from both of the legacy companies took on new responsibilities and new reporting relationships. Second, systems and infrastructure. This involves the transition of the legacy Emeritus communities onto Brookdale's operating and reporting infrastructure. We currently have completed 2 of the 4 waves of systems cutovers, which have been relatively smooth. We believe that the majority of our systems and infrastructure integration will be completed sooner than we initially envisioned, largely by the end of the second quarter of 2015. This is a testament to our infrastructure platform, in which we have invested more than $100 million since 2006. It's also a tribute to the talent of our senior of our central office associates for many disciplines. Third, people and culture. From the outset, our integration process has been focused on getting the people part right. We have already completed extensive communications, training and in-person meetings to bring home the best cultural aspects of each of our companies. To date, we have achieved solid stability in our field operations with retention rates succeeding 99% among our top 500 field management leaders. To summarize our thoughts on the Emeritus integration today, let me add, we feel very good about how the integration has gone so far and there have been no meaningful surprises. As we have previously indicated and as we anticipated, large-scale integrations like this one create disruptions throughout the organization. However, we feel good about where we are in the process, and we are confident that the investment we are making in creating the leading player in the senior housing industry will position Brookdale to achieve our growth objectives. Before I turn the call over to Mark, I'd like to give some color and perspective on the quarter. We are generally pleased with our results this quarter, having produced $0.63 of CFFO per share, even with a lot of moving pieces. Let me tell you broadly what we saw in both legacy portfolios. For the legacy Brookdale portfolio, we produced a sequential average occupancy improvement of 40 basis points, 30 basis points on a same-store basis. We saw a robust increase in July occupancy prior to the deals completion, then a modest decline in August as integration activity ramped up and then a relatively stable or flat September. During the entirety of this quarter, however, our lead base was good and, in fact, it was above historical levels. However, beginning in August, our conversion rate with respect to those leads dropped, which we believe is primarily attributable to the anticipated disruptions stemming from the integration process. Our expectations have been and continue to be that this integration headwind will persist to some extent for the next few quarters. This is the primary reason why we have focused on integrating the companies faster than originally planned. On the same community basis, occupancy declined 70 basis points from the third quarter of last year. But with strong rate performance and expense control, we produced growth in operating income with a stable margin. The legacy Emeritus portfolio performed roughly consistent with what we have seen over the past several quarters. Sequential occupancy increased 30 basis points, and occupancy growth was flat year-over-year. Rate growth continued to be modest. To highlight the opportunity we see with the merger and to eliminate the noise of this quarter, I would encourage you to look at the 12 months senior housing same community results, which we've outlined on Page 6 of our supplement. On that basis, legacy Brookdale produced 6% NOI growth, even with the occupancy lag that I just mentioned. At the same time, the legacy Emeritus portfolio was less than 1% growth. Over time, we are confident in our ability to improve the Emeritus growth rates and to bring them in line with Brookdale's levels. That is what attracted us to merge the companies in the first place and that will drive significant value creation in the future. To this end, we have begun the market rationalization analysis of our portfolio and our service offerings. This is an extensive process that will continue as our combined organizations gain more detailed familiarity with our market positions and the opportunity to better segment those markets. We are also busy assessing our multiyear capital expenditure investment plans and have already identified some very promising Program Max opportunities in the former Emeritus portfolio. In addition, our ancillary services organization is well on its way to launching the expansion into the former Emeritus communities, and initial planning is underway related to deploying home health services outside of the walls of our campuses and across many of our scale markets. In summary, we feel very good about the organization we've put in place, the pace with the integration is proceeding and the skills and perspectives of our new team members. I would like to close by thanking all of the people who have worked so hard to make all of Brookdale's third quarter accomplishments possible. These accomplishments come down to the hard work of thousands of our associates who maintain the continuity, the quality of services and sales efforts in our communities. While there remains much to do, there is an unbridled enthusiasm within our company about where we are heading and about the company that we are creating. Now let me turn it over to Mark for more specific comments on the quarter.