Beth Garvey
Analyst · Roth Capital Partners. Please go ahead
Thank you, Dan. Good afternoon, everyone. I hope you and your loved ones are staying healthy and safe. As Dan said, since the very beginning of COVID-19 pandemic, our first priorities have been the health and safety of our teams, while continuing to support our clients who are also navigating these uncertain waters. I too want to take a minute to welcome our new Board member, Cynt Marshall. We are a workforce solutions provider, finding 28,000 people jobs a year and I feel like Cynt’s business acumen based on her 36-year career at AT&T, including her final role as Senior VP of Human Resources and Chief Diversity Officer will help strengthen the BGSF foundation for years to come. I am very grateful to have such a dynamic woman and business leader join our team. As we have navigated our business operations during this economic disruption over the past several months, I have to commend our team, as well as our client partners for their resilience and fortitude. The dedication of the business community to come together to support each other and share lessons learned has made us all better leaders. Our team has kept their finger on the pulse of the community and the business as it evolves and I believe that that has helped position ourselves to offer new services, provide thought leadership and relevant content through webinars, social media education and outreach. It’s too early to have reliable visibility in the potential impacts from the disruptions to the labor market and business operations and we can’t know what the full impact of the financial conditions or results of operations will be. This gives us yet another reason to remain in close regular contact with our team members and client partners while carefully monitoring and managing this fluid situation. As most of our teams have come accustomed to working remote, there have been -- we have been able to virtually come together to complete several initiatives in Q2 that will continue to support our platform of growth for the future. As you recall, we launched the IT roadmap, many of those initiatives went live in Q2 and I’d like to highlight some of those. We had a launch of the new ERP system that went live in July. We had the implementation of a Power BI tool for better reporting and development metrics, a new client contract management system that will increase the speed and compliance in which new business contracts are executed. We completed the integration of our latest acquisitions with L.J. Kushner and EdgeRock Technology. We launched our automated timecard solution for the Real Estate division. We developed a back to the office COVID playbook and we established a diversity, equity and inclusion committee. Managing 89 branches, branch offices and 12 on-site locations in 44 states and the District of Columbia during this time has its own challenges. Dan already talked about the numbers, so I’d like to make some overall observations about our business divisions each, which continue to be impacted in various degrees. Our Professional division, who launched a strategic account team mid-last year has continued to see their efforts reap rewards. This team worked across all the BGSF brands, offering solutions and cross-sell opportunities. They oversee 33% of the Professional division revenues and is instrumental in the success of our cross-sell efforts, which made up 7% of revenues and 8.5% of gross profit in Q2. The entire division has done an excellent job in ending -- in managing and educating our client partners on benefits of national talent pool available to them virtually. The Finance & Accounting segment is maintaining the temporary sales lift we spoke of in Q1 with business from a client supporting the SBA loan process and has recently expanded relationship to support our clients who was awarded a contract from the USDA to deploy a digital records management system. In addition, many of the efforts from the strategic accounts team has opened doors for additional roles in F&A in companies that historically saw us as only an IT solutions provider. The IT segment of professional remains strong, especially in ERP and CPM initiatives. We have seen a rise in orders in ServiceNow, cloud migration and cybersecurity, largely due to the webinars and white papers the team launched during the quarter. We now have a very active sales pipeline in Professional and are cautiously optimistic that subject to inherent uncertainties of the COVID-19 environment, this division could close with a really strong year. Even though the majority of our clients in Light Industrial division were deemed essential, we did experience limited orders as a result of COVID-19, particularly early in the quarter. Since June we are seeing increased sales activity and many of our client partners have returned to pre-COVID numbers, and in some cases, have exceeded them. With the shortage of available employees for a variety of reasons, I am pleased to note that this division has reached pre-COVID revenues, and as Dan pointed out, in July it surpassed them. Our Real Estate division, which operates two brands has felt the greatest impact as a result of the pandemic, multifamily communities shifted to non-emergency maintenance support, as well as providing virtual leasing options. Following was BG Talent’s immediate decline as many companies shifted to remote work and office buildings were left relatively empty. In response to the decline, the team launched new services, including many concierge offerings, social distancing monitors needed for public spaces such as pools and gyms. Additionally, there was a shift in expense management by consolidation of management team, delaying new office expansion and holding back on open orders -- open internal orders. In mid-June we began to see an increase in orders, which resulted in the division doing company-wide sales and recruiting blitzes, which they continue to do and have success with. The Real Estate division has not come back as anticipated in Q2. There are a variety of factors affecting the slower recovery, including the surges of the virus and resulting government restrictions, rent abatements, moratorium on evictions, fewer people are moving and complexes generally have less money for CapEx expenditures. On a consolidated basis -- on a consolidated business level across all divisions, we continued to see sequential movement in the right direction and are hopeful that we have seen the bottom. While we eagerly await our economy to rebound, BGSF is resolved to diligently protect our current financial stability and stay resilient and prepared to quickly respond to opportunities as business returns to the new norm. We are laser focused on the business at hand and we are still actively evaluating the landscape for future prospects to open new markets and to assess M&A opportunities. And now, Anna, I will turn it back over to you for question-and-answers.