Ed Sellitto
Analyst · Wilmot Advisors. Your line is now open. Please go ahead
Thank you, Rhon. As Rhon highlighted, we continue to execute our strategy and expand our market reach to report growth during the quarter. The following highlights compare our GAAP results for the quarter and nine-month period ended September 30, 2024, with the quarter and nine-month period ended September 30, 2023, unless specified otherwise. Looking at Slide 7. Total revenue for the quarter was $249,000 compared to $43,000 a year ago. For the nine-month period, total revenue was $687,000 compared with $118,000 a year ago. Operating expenses for Q3 were $3.8 million, flat compared to the prior year. For the nine-month period, operating expenses were $10.7 million compared with $7.6 million last year. The 2024 increase is primarily due to a onetime non-cash expense reversal in Q1 2023 of $3.4 million from the reversal of certain stock-based compensation related to employee terminations, which was not repeated in 2024. Net loss from continuing operations for the quarter was $3.4 million, of which non-cash charges were $0.6 million compared with a net loss of $3.7 million a year ago, of which non-cash charges were $1.6 million. For the nine-month period, net loss from continuing operations was $9.7 million, including $2.2 million in non-cash charges. This compares to a net loss of $16.4 million for the same period last year, which included $10.4 million in non-cash and one-time severance charges with approximately $7.5 million related to the exchange of convertible notes for common stock in 2023. Net loss per share for the quarter improved to $0.31 compared to $0.47 a year ago. For the nine-month period, net loss per share improved to $0.97 compared with $3.05 for the same period last year. Next, let’s turn to RPO on Slide 8. We also monitor and manage our Remaining Performance Obligation or RPO, in accordance with GAAP and as noted in our financial statements. RPO provides a measure of the minimum revenue expected to be recognized from our signed contracts based on our customers’ contractual commitments. Before I get into our RPO results for the quarter, I wanted to take a minute to illustrate the way that RPO is determined in our business and how it flows into revenue over time. This slide illustrates the progression of RPO into revenue for a particular deal. In this case, a deal was $10 million in RPO signed in the fourth quarter of 2024, which we announced earlier this week. The $10 million in this example is calculated by looking at the contracted usage minimums or cARR of $3.3 million per year over a three-year contract term. In other words, three years times $3.3 million per year equals $10 million in RPO. This $10 million will be recognized over time as revenue as highlighted in the cARR column in dark blue. As the revenue is recognized, the RPO balance highlighted in the purple bars on the left will decrease accordingly until all revenue is recognized. Lastly, as discussed in prior earnings calls, UAC or Usage Above Commitment highlighted in the light blue bars is expected to contribute additional revenue beyond the RPO as the customer ramps volume beyond contractual minimum levels in the second and third contract year. In summary, RPO represents the grand total of cARRs associated with each customer contract and transitions into recognized revenue over the term of the contract. Moving to Slide 9. As of September 30, our total RPO was $3.8 million, a decrease of $0.4 million over the prior quarter. Due to the impact from certain customers that have delayed their Go-Live and expected usage ramp, as Rhon referenced earlier. As we sign more customer contracts, there will be less variability with respect to our RPO numbers. The Q3 RPO includes deferred revenue of $0.3 million. Deferred revenue represents advanced payments received, which are not yet recognized as revenue. The current RPO also includes $3.5 million in additional non-cancelable revenue, which has not been recognized under contracts that were signed in 2023 and through the third quarter of 2024. This compares favorably with the RPO at the same period last year, which was approximately $1.9 million. We expect to recognize the full RPO of $3.8 million over the entire life of the contract, which are typically signed with a three-year term. Over the next 12 months ending September 30, 2025, the company expects to recognize revenue of approximately 27% or $1 million of the $3.8 million in RPO based on contractual commitments and expected usage patterns. Given the additional insight we now have on our Q4 pipeline and bookings, we also expect to grow our RPO to a range of $13 million to $14 million by the end of the year, up from the previously stated target of $12 million to $13 million. While the RPO is based on contractual commitments as agreed to by our customers, the expected time to recognize revenue is based on our best estimates given the current known facts and circumstances. Of course, while RPO is based only on minimum contractual commitments, we have reason to believe that each of these customers will eventually exceed the minimum commitments. Now on to our non-GAAP results on Slide 10. Adjusted EBITDA loss was $2.9 million for Q3 compared with a $2.1 million loss for the same period last year. For the nine-month period, adjusted EBITDA loss was $7.8 million compared with a $6.0 million loss for the same period last year. The increase in EBITDA loss is primarily due to reinvestment in employees and contractors following the Q1 2023 restructuring. We also monitor and report on ARR or annual recurring revenue, which is defined as the amount of recurring revenue earned during the last three months of the relevant period as determined in accordance with GAAP multiplied by four. The amount of ARR as of Q3 increased to $1 million compared to $0.2 million of ARR as of Q3 last year. Turning to bARR or Booked Annual Recurring Revenue, which is the projected amount of annual recurring revenue we believe will be earned under contracted orders looking at 18 months from the date of signing of each customer contract. The gross amount of bARR signed in the third quarter of 2024 was $1.15 million, up from $1.02 million of gross bARR a year ago. The gross amount of bARR signed in Q3 also increased quarter-over-quarter from the gross bARR of $0.6 million signed in Q2. Our Q3 bARR included expansion into telecommunications and retail technology use cases. Net bARR, which reflects the deduction of bARR from contracts previously included in reported bARR that were subject to attrition during the quarter was approximately zero dollars compared to $1 million of net bARR signed in the third quarter of 2023. The reduction from gross to net bARR in Q3 is due to the impact of certain customers that have delayed their Go-Lives and expected usage. As previously explained during our first quarter earnings call, bARR comprises two components, which we refer to as cARR and UAC. cARR or Committed Annual Recurring Revenue represents the total annual customer contractual commitment through fixed license fees and minimum usage commitments. These commitments are directly recognized as revenue in each contract year after the customer goes live with the service. Q3 2024 cARR represents $0.61 million, approximately 53% of reported bARR. UAC or Estimated Usage Above Commitment is an estimate of annual customer usage that will exceed contractual commitments. The Q3 2024 UAC represents the remaining $0.54 million or 47% of reported bARR. Turning to our revenue growth stages on Slide 11. As we work to build a sustainable recurring revenue stream, we continually review our progress through the following revenue growth stages. The first milestone we use to monitor our growth is bookings as measured by bARR. For the nine-month period in 2024, we realized a total gross bARR of $1.88 million, approximately a 48% increase over the same period in 2023. Regarding our customer financial commitments, we monitor our revenue performance obligation or RPO. As I detailed earlier, as of the end of the quarter, we secured over $3.8 million in RPO, a $1.9 million increase over the RPO secured by the end of Q3 2023. Our third reporting metric is revenue recognized in accordance with GAAP. Our year-to-date revenue of $687,000 grew substantially over the same period in 2023. And as our customer contracts mature, we will increase our focus and monitoring on customer retention and expansion. Key efforts will include refining our sales and support methodologies to deepen our customer relationships and increase the value added by our services through continued usage growth, use case expansion, renewals and the sale of new relevant products. Looking at our full year targets and guidance for 2024 on Slide 12. As Rhon mentioned, while we were pleased to see our usage ramp showing up in Q3, we were expecting to see this ramp sooner. As a result, a portion of the revenue anticipated in 2024 will be shifted out of the year, which has impacted our full year guidance. Considering these delayed customer Go-Lives and adjustments to their volume expectations for the full year 2024, we now expect revenue in the range of $800,000 to $900,000 based on the contracts we have in place and as we continue to monitor our customer implementations throughout the rest of the year. While not the 7x year-over-year growth we originally expected based on our signed contracts, this would still represent a 4x year-over-year revenue growth. Looking to booked ARR. Our sales pipeline grew in the third quarter to over $33 million. Based on this robust growth and projected close date as well as the large customer contracts announced earlier this week, we remain committed to our previously stated target of $9 million in bARR for 2024, which represents a 3x year-over-year bookings growth. And as I mentioned earlier, we also now expect to grow our RPO to a range of $13 million to $14 million, up from the previously stated target of $12 million to $13 million. With that, operator, we would now like to open up for questions.