John Asbury
Analyst · Piper Sandler. The line is now open
Thank you, Bill. Thanks to all for joining us today. And Happy New Year from Atlantic Union Bankshares Corporation. I do want to point out I’m fighting a cold so I apologize in advance for the rough voice and occasional cough. We closed down an eventful 2019 with a solid fourth quarter by continuing to execute on our strategic plan, and hitting the loan and deposit growth targets we revised last quarter.As we began 2020, we continue to believe we have a great opportunity before us to create something uniquely valuable for our shareholders and the communities we serve, and remain keenly focused on reaching the full potential of this powerful franchise.Atlantic Union accomplished much in 2019. To start, we closed the access National Bank acquisition on February 1st and converted their core systems in May, successfully an uneventfully rebranded the company to Atlantic Union and changed the stock trading symbol to AUB delivering 8% deposit growth while loan growth was 6% for the year. Year-end loan-to-deposit ratio was in line with our 95% target right where it should be.We completed the transformation of the executive leadership team with the hiring of David Zimmermann in the fourth quarter to head up our Wealth Management Group, Middleburg Financial. Approved and rolled out our new three year strategic plan to our teammates, added an established equipment financing team to close a commercial banking products gap, launched Zelle and added nCino to address digital products.Won a number of customer experience awards including the coveted number one ranking for the J.D. Power for the Retail Banking Satisfaction survey for the mid-Atlantic region in 2019 with the mid-Atlantic region defined by J.D. Power as Virginia to New York State. There was no better.Last, a focussed initiative to take advantage of the coming market disruption from the Truist merger. Rob will provide more details on the financial performance in his section, but for operating metrics for the fourth quarter, our operating return on tangible common equity was 16.01% which is a 37 basis point increase from the third quarter. For the full year, our operating ROTCE was 16.14%.Operating return on assets was 1.30%, up 1 basis point from the prior quarter. For the full year, operating ROA was 1.31%. Operating efficiency ratio was 52.65% which is a 247 basis point decrease from the prior quarter.In late 2018, we communicated that we had updated our top tier financial targets to the following; operating ROTCE between 16% and 18%, operating ROA between 1.4% and 1.6% and an operating efficiency ratio of 15% and below. We made those updates then expecting to operate in a rising rate environment and stepped up our top tier financial metrics accordingly. As the economic and geopolitical environment materially changed over the course of 2019, we expected expectations for the Federal Reserve to cut rates.Even then the rate environment was below our expectations and there was a sustained inversion of the yield curve that negatively impacted our net interest margin and revenue growth throughout the year. Despite the adverse changes in the rate environment, we did perform well against our original 2018 targets.Given the challenging current and expected operating environment for banks, Rob will comment on our revised financial targets for 2020 and 2021 in his remarks, which reflect our continuing focus on maintaining top tier financial performance regardless of the operating environment.Loan growth was 10% annualized for the quarter. Point-to-point, while our average loans grew 3%. Q4 is predictably stronger seasonally in loan growth and we saw significant growth materialized later on the quarter. Headwinds to growth in Q4 with persistent trends of commercial real estate pay downs remaining at elevated levels and our decision to run off the third party consumer loan portfolio.C&I line utilization at approximately 40% and total commitments both ticked up from the third quarter. As a reminder, the access acquisition closed in February 1st 2019. On a pro forma basis, as if the Access balances were included for the full-year, our year-end loan growth was approximately 6% which is consistent with the expectations we communicated during our third quarter earnings call.Our loan pipelines are well balanced and slightly ahead of where we were this time last year, giving us confidence in our 2020 forecast. Based on everything we know at this time, we expect full year 2020 loan growth to be in the 6% to 8% range including the impact of further runoff of our third party consumer loan portfolio. We expect to take advantage of the disruption caused by the Truist merger but we do expect headwinds from the continuation of elevated paydowns in the CRE portfolio as rate expectations for the year suggest the institutional, non-recourse for long-term fixed rate market will remain an attractive substitute product for CRE clients.Our deposit growth was about 8% annualized for the quarter, point-to-point and average growth was approximately 15%. For the full year 2019, deposit growth was approximately 9% point-to-point, which was at the higher end of our upper single digit growth guidance. Given the current strength, we believe, we'll be able to match deposit growth with loan growth for 2020 in the 6% to 8% range and maintain our loan-to-deposit ratio at our target of 95%.Turning to Credit. Credit quality remains solid in the fourth quarter. The economy in our footprint is steady. Unemployment in Virginia ticked down to 2.6% among the lowest in the nation. And we still do not see any evidence of systemic credit deterioration in our loan portfolio.Quarterly charge-offs were 15 basis points annualized, down 10 basis points from the prior quarter. The full year net charge-off ratio was 17 basis points. As we've seen in prior quarters, a big part of charge-offs at Atlantic Union Bank about 60% for the quarter came from our third party consumer loan portfolio, we just mentioned continues to run-off.Barring some unexpected change in the macroeconomic environment, we're not expecting a change in credit quality in 2020. As I have consistently said over the past three years, I do believe problem asset levels at Atlantic Union and across the industry remain below the long term trend line, and I still believe that to be true. Eventually, we will see a return to more normalized credit losses but we can't tell you when to expect that as we're not yet seeing any evidence of a systemic downturn.Moving away from the quarter's financial highlights and looking ahead, we rolled out our new three year strategic plan to our teammates in the second half of the year. Our plan stays true to how we like to operate Atlantic Union Bank, which has maintained forward progress, press our advantage where we can and do what we say we're going to do.For those who know us and our story, the strategic plan continues a logical progression of what we've been working on for some time. Our roadmap to achieving the objectives of the strategic plan are our strategic priorities, which I've outlined before. I'll provide an update to those priorities.Diversify loan portfolio and revenue streams. We made solid progress on our commercial banking effort and the commercial loan categories of C&I and owner occupied real estate now make up one-third of our total loan portfolio. We stood up in equipment finance team in the fourth quarter to close the competitive gap in our commercial offerings and the team hit the ground running closing about twelve million in loans during the month of December.The new capability has been very well received by our commercial banking teams and we're excited about the potential for this group overtime. Complementing our C&I strategy is a growing treasury management services annuity fees income stream.Treasury Management transformed beginning in 2018 with the hiring of a new product development team, a segmentation of TM support by line of business and an ambitious undertaking to enhance our service offerings. We now have a robust TM platform comprised of inside and external sales teams, a product management team and a sales and implementation team.New TM revenue in various stages of implementation totals $1.9 million in annual run rate, plus a record $1.3 million in the pipeline.Next, grow core funding. As I mentioned earlier, our loan-to-deposit ratio is currently at a target of about 95%. We continue to believe, we have opportunities to grow our deposit base and deepen our market share. For example, we piloted a Bank At Work program in our coastal region in the fourth quarter, which targets the consumer banking needs of our commercial client employees. We've taken the learnings from that pilot and are now in the process of launching this effort across our footprint. The Bank At Work program is an important product to grow consumer accounts and low cost deposits and helps to strengthen our commercial client relationships.Next, manage the higher levels of performance. As we mentioned earlier, we aim to stay in the top quartile of our peers as measured by ROTCE, ROA and efficiency ratio metrics. We believe, we have a number of opportunities to improve the efficiency of the bank by reengineering our end-to-end processes.For example, we are focused on taking out laborious manual processes, and reducing rework wherever we can, with a company-wide robotic process automation initiatives. Improving efficiency and scalability is an important focus for us in 2020.Next, strengthen our digital capabilities. As I mentioned before, during 2019 we implemented table stakes technology improvements like Zelle from the consumer bank and nCino and the commercial bank.Middleburg Financial will have a comprehensive new wealth management platform in the first half of 2020 that will improve the client and team mate experience in closing important competitive gap.We’re piloting a new Digital Account opening solution that simplifies the enrolment process and that should launch in February. We're adding debit card controls and enhanced notifications and alerts for real time updates to customers in the first quarter. We have installed or upgraded Wi-Fi in all branches so that customers can more easily receive assistance to set up online and mobile banking which is important for new and existing customers. Some of the new digital capabilities address gaps with our larger competitors bringing us closer to parity with the most frequently used functionality.We probably don't intend to lead the market in digital innovation. We must be competitive and current with our digital offerings to remain in the consideration set for new customers, especially those considering leaving a larger bank.Next is, make banking easier. We launched a product called Transition Checking that enables customers who might not otherwise qualify for a traditional checking product to establish or re-establish themselves in the banking system by offering a fee based account that has no overdraft privileges. We successfully piloted a project to issue temporary, instant debit cards at our branches and will roll that out across the system starting this month.Debit card issuance time has been a pain point for our customers, and this was not the issue. We're also rolling out contactless debit cards to customers in the first quarter. We installed electronic signature capture pads in all branches to eliminate paper, streamline process, improve quality, and create a more consistent experience for applications and forms. We revamped the consumer lending team and their approval processes to speed up Home Equity Line of credit approvals and have already seen a 25% reduction in average cycle time.We streamlined our treasury management service on-boarding process and simplified documentation by developing a master’s services agreement that allows clients to easily add new services. We further expanded our TM products set with a number of new offerings, such as integrated pay and better purchasing card product. And finally, capitalize on strategic opportunities.Since we don’t know what the future holds, we must be nimble and able to react with changing market place. The greatest market opportunity we're likely to see over the next few years is the Truist merger. And during 2019, we hired 39 people from the Truist Companies in a variety of roles. We are expecting considerable Truist plants closures in our Virginia trading areas, which we expect to begin in late 2021 and will be ready for the coming disruption.As for other strategic opportunities, it should be clear from my comments we're busy, and focused on internal improvements at the moment and still have a number of projects to finish in the near term.Having said that, we still believe Atlantic Union Bank is in the best position to further consolidate Virginia and look to fill out our Mid-Atlantic trade area. Our choice of Atlantic and The Atlantic Union Bank name was intentional as we think we have the potential to become the premier Mid-Atlantic regional bank. It's my preference to focus internally for as long as possible in 2020 to gain efficiencies inside the bank to become more scalable and to improve our competitive positioning. However, we have demonstrated we're able to leverage M&A as a shareholder of value creating secondary strategy and that remains in our playbook.In summary, Atlantic Union had another solid quarter and a good 2019. We continue to make steady progress against our strategic priorities and delivered good financial performance despite headwinds from the adverse interest rate environment. I remain highly confident what the future holds for us and the potential we have to deliver long term, sustainable financial performance for our customers, communities, teammates and shareholders. I can think of no better way to finish my comments in the New Year than by reiterating Atlantic Union Bankshares as a uniquely valuable franchise. It's dense and compact in great markets with a story unlike any other in our region. We've assembled the right scale, the right markets and the right team to deliver high performance and a franchise that can no longer be replicated in Virginia.We have growth opportunities in our North Carolina and Maryland operations and what we believe will be a multi-year disruption with one of our largest competitors. I'll now turn the call over to Rob to cover the financial results for the quarter and for 2019, Rob?