Wallace Boston
Analyst · First Analysis
Thanks, Chris. Good evening, everyone. As we begin today, I'd like to comment on the quarter at a high level. While the quarter met our expectations, we were by no means satisfied with the results and remain focused on aggressively pursuing our improvement initiatives. Today you'll hear about the challenges we faced, but even more about how we're addressing each in a way that we believe will pave the way for improvement and sustained success. We remain focused on strengthening the core business at APUS and repairing the business at Hondros, while maximizing the inherent value on our existing assets. We will continue to be results focused both in the near and long term. I will also discuss possible future investment in our information technology infrastructure and the second quarter's operating results at a high level before our CFO, Rick Sunderland will walk you through APEI's recent financial results and our outlook for the third quarter of 2019. With that, let's proceed with our discussion of Hondros. Hondros College of Nursing, or HCN, is facing two primary operational challenges. One, achieving satisfactory enrollment in new and returning students. And two, meeting the applicable standards of our regulatory and accrediting bodies. To overcome these challenges, we have opened additional pathways to degree attainment as well as work to identify the appropriate balance of academic achievement requirements, admissions requirements and attracting appropriate students. One new pathway to degree obtainment is our new direct entry associates degree in nursing or ADN option which we will launch this fall. HCN's direct entry ADN option provides an additional way for successful college ready students to enroll, complete a degree and enter the nursing profession in as few as 15 months when attending full time. Acceptance in the program requires a prospective student to take an entrance exam, transfer at least 32 semester credits and possess a 2.5 GPA or higher from prior college experience. We believe the program is ideal for students with no prior nursing experience or with some college experience or non-nursing degree, who are seeking the opportunity to change careers and begin a nursing program. We think this new option will help HCN reach its enrollment goals of achieving sequential increases in new student enrollment, strengthen total student enrollment and improve retention rates in first time NCLEX pass rates by attracting working adults from non-nursing professions who have already demonstrated successful academic performance. Since appointing Harry Wilkins as Interim CEO at HCN in May. I am pleased with his team's progress in performing a thorough analysis of the college and its operations. They are already making important changes to improve the financial and operating performance of the institution. These changes include but are not limited to upgrading HCN's enrollment management processes with new sales force and Enrollment RX software, fine tuning the staffing model by adjusting customer service staff hours to include week evenings and weekends, optimizing marketing with enhanced geo targeting and new referral based marketing campaigns, and enhancing financial services by launching new scholarships and payment plans for approval -- to recruitment and retention, as well as to lower bad debt expense. In addition, the team performed a comprehensive course by course analysis, made changes to optimize teaching and better align curriculum with NCLEX exam content and created a more personalized academic experience, especially for at rest students. HCN continues to prepare for the opening of a new campus location. We signed a lease and are building out a new campus location in Indianapolis, Indiana. The economics of opening a new campus are attractive given the relatively low capital investment required. Properly located and managed, the new campus can reach cash flow break even within 18 to 24 months. Our discussion of new campus locations merit some discussion, given the work that Harry and the team are doing at HCN to improve the health of the institution. While we believe there is great opportunity for new campus locations beginning with Indianapolis, we will monitor our existing programs and locations before carefully considering the timing of future investments. I'm optimistic about a timely turnaround of HCN because of the quick and smart actions of the current team at HCN as well as because of the continuing strong demand for nursing education. In the third quarter of 2019, APUS escalated plans to evaluate possible replacements or upgrades to its information technology and learning management systems. The initiative is expected to lead to an information technology transformation program intended to increase the enterprise's agility and enhance the university experience for students. In addition, if we proceed, the goals of the longer term effort will include enabling our systems to better accommodate flexible learning modalities such as dual degrees, competency based education and custom programs for partnerships. The initial evaluation phase of this initiative will determine the final scope, duration and estimated cost of the project. Moving onto operational results for the second quarter of 2019, APUS reported a year-over-year decrease at new and total net course registrations of 2% and 1% respectively. The decreases were driven by year-over-year decline of 9.7% in net course registrations by new students utilizing Federal Student Aid, or FSA. A decline of 8.4% in net course registrations by new students utilizing veterans' benefits or VA. And a decline of 5.7% in net course registrations by new students utilizing cash and other sources. These declines were partially offset by 5.7% increase in net course registrations by new students utilizing DoD tuition assistance or TA. As of May of 2019, The Navy reported that its Tuition Assistance program funds had been exhausted for the balance of its fiscal year ending September 30, 2019. The Navy is the only branch of service to have suspended its TA program funds and we expect the funds to be reinstated at the start of their next fiscal year. Although some Navy students may be Pell eligible, we anticipate this event will have a negative impact on our third quarter results and to a lesser extent, our fourth quarter results. For context, Navy TA registrations at APUS represented approximately 6.5% of total registrations for the three months ended September 30, 2018. I'm pleased to report that according to data provided by the Department of Defense, AMU maintains its number one position in the TA market. Having provided approximately 17% of all TA courses in FY 2018 the year, the latest data is available for a leadership position comparable to the prior year. At HCN for the three months ended June 30th of 2019, total student enrollment declined by 24% year-over-year and new student enrollment decreased by approximately 35% year-over-year. As mentioned earlier, I believe the team at HCN has an effective plan in place, to improve the overall health and reputation of our nursing platform. As a result of their confidence in the plan. We have decided to increase HCN's advertising spend in the third quarter in support of our goal to achieve a sequential increase in new student enrollment and a strengthening of total student enrollment in the fourth quarter of 2019. A strong fall start would position HCN for improved operational performance in 2020. In conclusion, in APUS, we have built a respected higher education enterprise based on our core belief that higher education should be flexible and affordable. Approximately 70% of our APUS alums graduate with no student loan debt incurred at APUS. Few title for institutions can say this. In 2002, we celebrated the success of a 107 graduates. And in May of 2019, I presided over the graduation of over 11,000 students, bringing the total number of AMU and APUS alums to more than 90,000. We achieved this success during a time of rapid transformation in higher ed, as well as during a period of unprecedented regulatory change and economic volatility. We recognize the strengthening in the core business at APUS and repairing the business at HCN is a mere step, but a critically important step toward maximizing the inherent value in our enterprise and building a higher education institution that serves the needs of working professionals as job skills and nature of work itself rapidly evolve. Now, I will turn the call over to our CFO, Rick Sunderland. Rick?