Wallace E. Boston
Analyst · BMO
Thank you, Chris. Good evening, everyone. I will begin today's call with an overview of our first quarter operating results and then a brief discussion about our approach to improving our quality mix of new students. Then Harry Wilkins, our CFO, will discuss our financial results in more detail and provide perspective on our outlook for the second quarter of 2013. For the 3 months ended March 31, 2013, net course registrations increased 9% compared to the prior year period, and net course registrations by new students declined 7% year-over-year. We are encouraged by better persistence among students who have successfully completed 3 or more courses and by recent trends indicating an improvement in the volume of net course registrations by new students, in particular by new students using VA benefits, Federal Student Aid and Tuition Assistance. We believe we're on the right track with the requirements we are making to our marketing mix of media and outreach spending in order to improve qualifications of our incoming students. We continue to shift and redirect our marketing efforts for the purpose of attracting students with greater potential college readiness and ultimately higher success rates. To accomplish these goals, we began to adjust our marketing mix away from traditional media in favor of interactive media and more targeted relationship-oriented campaigns. For example, we hired additional team members in our marketing/outreach department, which we now call strategic relationship development, bringing the total number of employees in that department to 25.5 FTEs at the end of the first quarter of 2013, compared to 19.5 FTEs at the end of the prior year period. During the first quarter of 2013, APUS became an education partner of the National Retail Federation Foundation, which will enhance our outreach efforts to the retail sector and the National Contract Management Association to bolster our successful outreach to government contractors. APUS also extended its leadership position in the public service sector to new relationships with the North Carolina and Rhode Island Chiefs of Police Associations to support their continuing education, leadership and management training efforts in response to critical needs of law enforcement communities. Our strategic relationship team also expanded an existing partnership with the Loss Prevention Foundation and established a new agreement for APUS to become an education partner with Booz Allen Hamilton, a leading consulting firm with 25,000 employees serving the U.S. government and private sector. We increased the number of community college agreements and relationships to more than 290 community colleges, an increase of approximately 40 compared to the fourth quarter of 2012, and affordability and focus on quality online education programs continues to make us an attractive partner to many community colleges. While institutions struggle with complex issues related to the rising cost of higher education, our technology and other approaches enable us to remain an industry leader on matters related to affordability. We have invested heavily in innovations that support student success and streamline university operations. Some of these initiatives such as our ePress Online Library solution are yielding exceptional results both in terms of supporting student success and lowering the cost of course materials. To date, we have developed open-source materials and/or acquired lower priced ebooks for approximately 2/3 of APUS's courses, bringing our average cost of undergraduate course materials down from approximately $62 per net course registration in 2011 to approximately $48 as of March 31, 2013. We believe further improvements in our ePress Online Library solutions as well as in other information services are possible and that additional efficiencies are attainable in the future as we develop new open-source content for courses and continue to innovate and enhance our delivery platforms. I am pleased that bad debt has continued to decrease as a percentage of revenue after reaching a high of 5.1% in the second quarter of 2012. The year-over-year improvement and the continued reduction in bad debt may support our expected overall margin improvement in 2013. Bad debt expense declined to 4.3% of revenue compared to 4.5% of revenue in the first quarter of 2013. Lastly, we have made new hires that will add to the bench strength of our executive leadership as we innovate, expand and enter new market segments. Recently, we hired Mike Miotto as our new Senior Vice President and CIO. Mike has more than 25 years of experience as an IT leader and is responsible for leading all aspects of the university's IT department. In addition, Rick Sunderland was hired as our Senior Vice President of Finance after having served as a consultant to APUS for over a year. Rick has over 25 years of experience in leading the financial and operation functions of large established companies as well as in building the financial operations of emerging growth companies. I'm very pleased by these additions as well as with the other new hires that have joined our organization over last few months to help us fulfill our institutional mission. Moving over to Slide #4 and highlighting some recent academic quality initiatives. Of course, underpinning all of these efforts is our continued focus on academic quality and quality improvement. Our faculty and staff are currently adopting and mapping all APUS courses to the Lumina Foundation's Degree Qualifications Profile, or DQP, framework. This transformative and major undertaking defines student performance by degree level and sets reference points for measuring learning outcomes in all courses. In addition, we are adopting our technology systems to optimize student and faculty access to our websites, campus and classrooms from various devices such as smartphones, tablets and PCs. We believe this will further enhance student engagement and persistence. During the quarter, APEI made a $4 million minority investment in Fidelis Education. Fidelis is an impressive early-stage company with an innovative software platform and development that helps students, faculty and staff to interact in meaningful ways outside the classroom. Our investment in Fidelis represents our confidence that this product cannot only benefit APUS, but also the millions of working adult students attending online programs. The leadership team at APUS believes the implementation of Fidelis's platform will improve persistence of service members and working adults as well as assisting them in planning for successful career transitions. At American Public University System, we are focused and committed to promoting teaching excellence. This year, we awarded 15 faculty research grants designed to advance online higher education knowledge and practice in key discipline areas. These annual APUS grants honor the accomplishments of our faculty who demonstrate the university's commitment to delivering quality, relevant academic programs. Both internally and externally funded grants advance the knowledge base of our faculty and increase the vibrancy of the learning community by supporting some of our faculty in their areas of research interest, as well as increasing recognition to our institution. I am pleased to announce that we plan to begin offering several new programs, including a new BS in Sports Management starting in June and a BA and MA in Entrepreneurship, a Bachelor of Science in Mathematics and a bachelor's program in Electrical Engineering, all starting in September. These degrees will bring the total number of degree programs offered by APUS to 92. We plan to continue to invest in academic quality, innovation and the new business opportunities to expand access to our quality programs, diversify our student body and fulfill our mission. The results of our approach can be seen in the success of our students, alumni and our growing reputation. Recently, 16 APUS students and alumni were selected as 2013 finalists to the Presidential Management Fellows program, PMF, a prestigious 2-year paid government fellowship sponsored by the Office of Personnel Management. In addition, APUS recently became the first online school approved to be a charter member of Phi Alpha Delta, an international law fraternity. This membership is particularly important to our public policy students and those students planning to attend law school after graduation. Moving over to Slide #5. In closing, we continue to make progress on building relationships and expanding our referral-oriented marketing approach with a growing programmatic emphasis on high demand fields. Our various academic and IT initiatives help further improve academic quality and student services, as well as increase our operating efficiency. All together, these accomplishments make for a successful quarter, with financial results that exceeded our expectations and set the stage for the continued advancement of our long-term strategy. Now I'll turn the call over to our CFO, Harry Wilkins, for a review of our financial results in more detail. Harry?