Jim Cracchiolo
Analyst · UBS
Good morning. Thanks for joining us for our first quarter earnings call. I’ll provide my perspective on the business, and then Walter will follow with our detailed financials. Let’s begin. I’m pleased to share that Ameriprise reported strong first quarter results. We’re generating good earnings growth in both the Advice & Wealth Management and Asset Management. So far in 2018 the overall operating environment has remained positive but fluid. After a strong January, market volatility increased the markets ended down for the quarter. In March, the Fed increased short-term rates and longer term rates have begun to rise though they remain at low levels. And the regulatory environment is clearer, so we’re encouraged by that. In the first quarter we had good growth in client assets and activity. In terms of financials, assets under management and administration were $887 billion up 9%. And on adjusted operating basis, net revenues grew nicely excluding the impact of 12b-1 was 9%. We delivered significant growth in earnings up 30%. Earnings per diluted share grew a meaningful 37% and our return on equity is consistently among the best in the industry at 29.3%. Maintaining a strong financial foundation is core to how we operate and gives us flexibility to take advantage of opportunities. We return 91% of adjusted earnings in the first quarter consistent with our return over the last several years. And yesterday we announced another increase in our regular quarterly dividend up 8% to $0.90 per share. This continues our record for consistent dividend growth over the years and marks our 13th increase over the last 13 years and since 2012 we doubled our dividend. Let’s move to our business results. In Advice & Wealth Management, our advice value proposition and premium client experience are important differentiators. We work diligently to earn excellent clients’ satisfaction. Proudly, Ameriprise is also recognized in the investment industry for our trust, customer service, consumer forgiveness and likelihood to recommend. And in the first quarter, Ameriprise was ranked as a Hearts & Wallets Top Performer in four important areas; understands me and shares my values; explains things in understandable terms; has defined, repeatable processes for producing results; and has knowledgeable, timely and tactical investment ideas. This terrific recognition builds on our existing credentials and reinforces that what we do for our clients and how we do it continues to differentiate Ameriprise in the industry. In an improved operating environment, Ameriprise client assets grew 12% from a year ago as clients put more money to work. Activity was strong and we had an excellent quarter for net inflows into fee-based investment advisory accounts of $5.7 billion, an increase of 44% over last year. Our investment advisory platform is one of the largest in the industry at more than $250 billion growing 18% from a year ago. We continue to invest significantly in our brand, technology, tools and training to help our advisors grow their productivity and to further strengthen awareness of Ameriprise and our value proposition. We’re building on our successful Be Brilliant national advertising campaign and launch new broadcast and online advertising during the quarter with continued high awareness levels. We’re spending significant time on delivering our highly effective advice value proposition more consistently. Many advisors are taking advantage of our extensive leadership coaching programs on advice and generating client referrals. We’re serving more clients with comprehensive advise and financial planning as well as more million dollar plus clients. In addition, we invest in our digital capabilities so that clients can work even more collaboratively with their advisors. We’ll also continue to invest in our servicing capabilities as well as data and analytics to better understand client preferences and help advisors deepen the relationships. And our field team is strong and successful. Ameriprise advisor production was up 16% excluding net 12b-1 fee change. Our advisors have consistently increased productivity at a higher rate than most of our competitors and we had continued strong productivity growth in the first quarter. In addition, another 79 experienced advisors joined Ameriprise in the first quarter from wirehouses, regionals and independent firms. And we have the largest number of Ameriprise advisors ever named to several top advisor industry rankings. Our insurance and annuity solutions are an important part of the largest solution set that we offer. Sales of variable annuities have ticked up by about 20% from a year ago and variable annuity account balances grew 3% driven by equity market gains. In insurance we’re seeing continued good sales in VUL and UL, which were driven by IUL, lump sum sales in the quarter. For both our insurance and annuity businesses, we’re simplifying and streamlining our sales processes to help deepen advisor and client engagement, and meet client’s needs for retirement income and protection. In Auto & Home, we had underline improvement in profitability and the changes we’ve implemented are having a positive impact. We’ve improved claims management pricing and underwriting and the changes are working their way through the book. Unfortunately like the industry, cat losses drove down from prior quarters were a bit above our expectations given the storms in the Northeast and Midwest. In asset management, we continue to deliver good financial results and competitive investment performance for our investors. Our first quarter financials were strong. Pretax adjusted operating earnings increased 30% from a year ago. And assets under management were up 4% to $485 billion. Regarding investment performance it remains very good. At the end of the quarter about 70% of our funds, equities, fixed income and asset allocation were above Lipper medians or benchmarks for one- , three- and five-year timeframes. And results were particularly strong in the U.S. across domestic and international equities as well as taxable on tax exempt fixed income. Clients are benefiting from our efforts to establish a global investment operation, which is resulting in increased collaboration and insight sharing across a range of investment portfolios. Net outflows were elevated in the quarter. The main driver was in institutional where we were impacted by clients’ tactical asset allocation decisions, a large sovereign wealth client who redeem for liquidity purposes, and the late fundings given the market environment. It was not performance related. We expect improved sales in the second quarter as more number of our wins are expected to be funded. In Global Retail, the increase in outflows were driven by higher redemptions in EMEA given volatility. We do anticipate it to bounce back in the second quarter given expected platform fundings. In U.S. retail we will remain in outflows as we are still experiencing pressure from redemptions in equities like the industry, though sales at major intermediary clients have improved from last year. In each quarter we expect the level of outflows from our closed block of low fee former parent assets, and the flow rate in the quarter was in line with our expectations and improved a bit from a year ago. With regard to what we’re doing about our flow situation; in institutional we are working to have more strategies approved with consultants, and deepen relationships with current clients while we continue to further expand internationally. Then we go to Retail, in February we added a new Head of North America which aligns our regional leadership similarly to EMEA and Asia-Pacific. We’re working hard to get more strategies on platforms, enhancing our segmentation strategies, and ensuring our wholesalers are engaging their clients about their particular needs. In EMEA, we’re investing more resources to expand the distribution reach in key markets in Europe to compliment our UK’s strength. We’re also investing to strengthen our Columbia Threadneedle brand awareness across our regions, including in key markets in Europe as well as in the U.S., where we’re seeing a good lift from our television ads and digital strategy. In the quarter, we completed a significant portion of the planned integration of our front middle and back office operation platforms that will increase our flexibility and ability to offer customized solutions, and we continue to prepare for Brexit, and that work is going well. In Asset Management we have more work to do and that’s where we’re focused. Overall, Ameriprise is in a strong position, we have a great foundation upon which we can build. Very few financial services companies are generating this level of consistent performance returning to shareholders like Ameriprise has, while continuing to deliver good earnings. We have an excellent financial foundation and balance sheet that we manage very well. Our diversified business provides important flexibility and our Wealth Management business is one of the best in the industry and has significant growth potential, and is responsible for driving approximately 75% of the company’s overall revenue. We’re confident on the investments we’re making as we focus on serving more clients and growing the business, and therefore we believe Ameriprise is undervalued and represents a compelling opportunity both today and for the future. Now Walter will review our financials, and I’ll be back at the end for questions.