James Cracchiolo
Analyst · KBW. Please go ahead
Good morning and thank you for joining today's earnings call. I'll provide my perspective on the business. Walter will speak about the numbers and then we’ll be happy to take your questions. Let's get started. I’m pleased to share that we had an excellent fourth quarter concluding what was a very strong year for Ameriprise. Clearly, the strong markets and operating environment we experienced throughout most of 2017 remains favourable in the fourth quarter. In addition, we had the beneficial impact of improving economies globally and the pro-growth agenda in Washington which boosted financial markets and investor sentiment. As I reflect on last year, we remain focused on what sets us apart providing a top quality experience to clients and advisors supported by strong solutions what we executed and invested in our strategy for long term value creation. We delivered strong results across the firm, with excellent momentum and returns in Advice & Wealth Management. Assets under management and administration reached a new high of $897 billion up 14% driven by continued strength in Ameriprise client flows and equity market appreciation. As you saw, while we took a one time charge in the quarter for the new tax act, we expect the ongoing benefits from tax reform to be positive. The lower corporate rate will provide additional opportunities for further free cash and capital generation, which we’ll further invest in the business while generating a good shareholder return. Regarding our operating numbers, excluding the tax impact we highlighted, we reached new highs on many metrics. Both earnings and earnings per share grew significantly from a year ago. Earnings were $502 million, up 13% and earnings per diluted share were $3.26 a 19% increase. When we look at full-year operating results, Ameriprise achieved a new record, earnings were $1.9 billion up 35% with earnings per share of $12.27, a 45% increase. In addition, we achieved a new high return on equity at 32.3% which is one of the best returns in financial services. Very few financial services companies are generating this level of hourly and capital return. And Ameriprise has consistently grown these measures at a meaningful rate. In 2017, we continued our growth investments and excellent expense management discipline and at the same time maintain our strong financial foundation. And consistent with our long-term strategy, we grew our lower capital fee-based businesses of wealth management and asset management to be 73% of our total operating earnings for the quarter, complemented by our protection and annuity businesses. Let’s move to the businesses. Our Advice & Wealth Management business is powerful and growing. The consumer opportunity around the need for advice is increasing. Ameriprise is one of the largest providers in the industry and we are very well situated with our leadership position and an advice value proposition. Recently, I met with our field leadership team to kick off the year and reminded them how a year ago our industry was facing a great deal of uncertainty with the Department of Labor role. Ameriprise devoted considerable time and resources to ensure we were well prepared. We kept our advisors focused on serving clients and running and growing their practices while managing significant regulatory changes. The way we work with and support our advisors, reflects the strength of our culture and why Ameriprise is so attractive in the industry. Moving to some of the key metrics for the quarter, Ameriprise retail client assets grew by 17% to $560 billion as we continue to serve more clients including more affluent clients and deepen our relationships with them. We brought in good client flows and our wrap net inflows grew 51% to $5 billion for the quarter. As a result, we continue to grow productivity nicely with operating total net revenue per financial advisor increasing 15% year-over-year, adjusting for net 12b-1 fee impacts. As a result of our consistent investments and the support we provide our advisors, we help them grow at a higher rate than the industry competitors over the longer term. With good growth and productivity as well as our expense discipline, we expand the pretax operating margins in AWM significantly to 22% in the fourth quarter, and if you look at the full-year, margins grew 300 basis points to 21.1% for the full-year. It also was another strong quarter for recruiting with 99 high quality advisors joining the firm, in fact it was one of our best quarters in terms of quality and quantity of advisor recruits, and we continue to see larger size practices joining Ameriprise. There are changes occurring in the recruiting landscape, but I believe we well situated to continue to attract good advisors who appreciate our advice value proposition and client centric culture. These are important differentiators and key to a strong reputation in the industry. In addition, we earned a number of important accolades in 2017. Number one in customer service, number one in forgiveness, number two in trust, a top performer in serving clients best interest and we also ranked first for the likelihood to recommend the firm to friends or colleague. And recently Ameriprise ranked number one for customer loyalty in the investment industry in the 2017 Temkin Index. We’re going to continue to tell our story through our integrated TV, digital and social media platform and we picked up 2018 with new ads for Our Be Brilliant and we’ll continue to invest in our brand and marketing including in our digital experience to provide clients with increased capabilities and security. As we move forward, our wealth management business is situated well. We’re building off an excellent year and started 2018 in a favorable position. We know that the experience and the advice value proposition we provide to clients creates confidence in its industry leading and we want to help more consumers experience it. Let’s move to annuities and protection. We continue to serve our clients long-term financial security needs through our annuity and protection offerings. These are solid books that we manage well. Total annuity and our VUL/UL insurance balances were up due to equity market appreciation. Variable annuity sales overall have been at a slower pace consistent with the industry and essentially flat last year, however we continuing to see a nice pickup in sales of annuities without living benefits up 18% from a year ago. And on the Life side, fourth quarter sales continue to show improvement over previous quarters particularly in IUL sales. We continue to help advisors provide these important solutions to clients from using data analytics to improve insurance underwriting, to implementing new digital and e-capabilities. In terms of the quarter, RiverSource launched our first Fixed Index annuity, which is a long-term retirement savings vehicle that can add stability to client’s retirement portfolios. Overall, we are focused on maintaining strong books of business in 2018. In Auto and Home, our changes are taking hold and we’re seeing good progress and results. We remain focused on increasing rates and enhancing segmentation and what discipline underwriting, enhanced reinsurance coverage to mitigate property cat risk and improving claims management. Unfortunately, like the industry we are impacted by higher cat losses in the quarter on the wildfires in California. Overall, aside from those cat losses, we’re seeing improvement in the underline loss development trends and that’s starting to be reflected in our financial results and reserve position. In asset management, we are generating good financial returns in managing and involving operating environment as we benefit from positive markets and our expense discipline. Regarding the business we are focused on executing our near-term plans while positioning the firm to compete globally over the long-term. Assets under management were up 9% to nearly $500 billion, and we are generating competitive financial results in the quarter. Operating earnings were up 27% and the adjusted margin increased to more than 39%, this includes a strong quarter for performance fees and CLO unwinds. In terms of the quarter, I’ll start with investment performance. We continue to generate consistent competitive performance with about 70% of our funds, equities, fixed income and asset allocation above [Indiscernible] or benchmarks for one, three and five year timeframes. We’ve delivered strong results in North America across domestic and international equities as well as taxable and tax exempt fixed income. This performance is reflected in our strong line up of 114 four-and five-star Morningstar-rated funds globally. We’ve also earned more than 50 investment awards around the world including terrific recognition as multi-asset manager of the year in the U.K. On the product front, we continue to focus on our strategic products that are in high demand categories, and align with investor needs. We’re also aiding products where we see opportunities that include our multi-asset solutions business where we are generating solid flows in our adaptive risk and diversify real return strategies in the U.S. and the U.K. We continue to build upon these capabilities. We recently launched the Columbia adaptive retirement series, a unique product for the defined contribution market that incorporates our adaptive risk capability. Another key priority is increase in Columbia Threadneedle’s brand awareness. We’ve had a good response to our ongoing advertising campaign centered on consistency. That included launching new ads on CNBC, awareness is up in our key regions and we are pleased with the results so far. As part of this work, we are investing to strengthen our online presence. We were recently recognized in the U.S. as a digital leader in asset management for a website and social media channels, and how they help advisors create solutions and achieve investor goals. And we continue to execute our multiyear project to move from regional operating platforms to a truly global front middle and back office operating platform. We make good progress in 2017 and once completed, we will strengthen our operating capabilities considerably, improve flexibility and our ability to offer customized solutions and increase efficiency. And on the regulatory front we are managing a significant change of gender including MiFID II and preparing for Brexit. In terms of flows, total net inflows were $2.4 billion including reinvest in dividends and the Limestone acquisition. In U.S. retail, overall we were net inflows of 3.8 billion including reinvested dividends. We experienced a more normal level of outflows at U.S. Trust given the characteristics of the legacy book. I know fourth quarter mutual fund net sales in VD and IAD channels improved by about $2 billion reflecting progress in our segmentation strategy and enhance business intelligence tools. We are making progress however with the move to passive there’s more work. In the U.K. and Europe retail, we had another good quarter for both gross and net sales, with net inflows of about 500 million. It was the third consecutive quarter of net inflows in the U.K. Europe. And in institutional, we had approximately 1.8 billion of former parent related outflows. In third party, we experienced elevated outflows of 4.3 billion which were very low fee fixed income mandates that had a weighted average fee rate of only four basis points. And we completed the acquisition of Limestone investments which complements our strength in U.K. property and added $5.4 billion in assets. I would note that we’ll remain in that outflows, particularly low fee third-party institutional former parent assets, our revenues and the fee rate overall for the business are up year-over-year reflecting the mix of assets we manage. Overall, we are positioning the business for the long-term to deliver for clients and generate good returns. In closing, Ameriprise had a strong quarter and an excellent year. We continue to be recognized for the way we work together, as well as for our community involvement. In 2017, Ameriprise received 100% rating on the corporate equality Index and we’ve earned this for the last 12 years. We’re again recognized as a best place to work. In the U.K. Columbia Threadneedle was named employer of the year at the women and finance awards. In addition, we were again named the military friendly employer for the fourth year in a row, and the foundation for all of this our employees and advisors, our engagement with them is industry-leading, as it’s been for many years. The strength of the Ameriprise culture is essential to how well-positioned we are to continue to deliver long-term value to clients and all our stakeholders. Now Walter will cover the financials, and I’ll be back to take your questions.