Keith Mestrich
Analyst · JP Morgan. Please proceed with your question
Thank you, Drew. And good morning everyone. We appreciate your time and attention today. On today's call, I will start with an overview of our operations, given the rapid spread of COVID-19 and its impact on New York City before reviewing our results and accomplishments in the first quarter. I will then turn the call over to Drew to discuss our first-quarter financial results in more detail. I'd like to start by thanking our employees for their extraordinary efforts during this challenging time. They have worked tirelessly to ensure that the bank's operations are running smoothly and our support to our customers and communities remains uninterrupted. The safety of our employees and customers is our top priority. I want to share with you all a brief story of how we found ourselves in the door of the COVID crisis. I had been attending a bank conference in Switzerland in February as the pandemic was beginning to flare uncontrollably in Italy, where I was also scheduled to travel for meetings. Needless to say, I cancelled my trip around and headed back to New York as my proximity to the pandemic opened my eyes to the risk that it held not only for the U.S., but New York City, in particular. This was truly a case of being in the wrong place at the right time and I knew that our crisis management team needed to put our pandemic plan into place as I believed the shut-in of New York was imminent. Our crisis team implemented plans to move to almost 100% of our employees to a work from home environment by the middle of March and we have quickly adapted to this new normal. Our managers are checking with their direct reports daily to ensure that our operations continue to run smoothly and I'm very pleased to report that our staff is also seamlessly handling transactions and making new loans. I'm very proud of their efforts and we have not missed a beat. Since our founding almost 100 years ago, we have had a commitment to the greater good, which has shaped the business model and our values. We believe that a financial institution mission should include using its resources, money and influence to help move its customers, its community and society forward. And while we find ourselves in an unprecedented environment, our mission and values are unchanged and they continue to guide our senior leadership team and the decisions that we make as we navigate these unchartered waters. First and foremost, we remain committed to the employees, having repositioned branch staff to other areas of the bank's operations that have seen an increase in activity. We are committed to the physical, emotional and financial health of our team and have no plans to lay off our employees during this uncertain time. We also remain committed to our community and those in need. I'm amazed and thankful for the efforts of those that are battling this crisis on the frontlines and I'm very pleased that we were able to create the Frontline Workers Fund, which offers direct assistance to nurses and healthcare workers, grocery workers, cleaning service workers, foodservice workers, laundry workers in our hospitals and retail workers, to name just a few. We also launched the Families and Workers Fund in partnership with a consortium of foundations, whose goal is to provide financial resources to vulnerable working families across the country. This fund has initial commitment of $7.1 million and the goal is to reach $20 million in order to provide flexible funding to organizations striving to prevent workers and families from sinking deeper into levels of poverty during the initial months of this pandemic. All of this would not be possible without the strategic transformation that Amalgamated has undergone in the last six years. When I was appointed CEO in 2014, our team undertook a broad plan designed to unlock the profit potential of the bank, which included recruiting talented executives from across the banking industry, growing our customer base, instilling a disciplined expense culture and improving the quality of both our assets and sources of funding. This has led to a stable, low-cost deposit base. We have also closed some unprofitable business lines and significantly reduced our brand footprint. Most importantly, we have re-ins tilled a disciplined credit culture, which has resulted in strong credit performance of our loan portfolio. As part of our comprehensive credit risk management process, we made the decision to run off our indirect C&I portfolio and significantly de-risked our balance sheet over the last two years, which I'm very grateful for given the current market backdrop. Today the bank is on firm financial footing with a strong capital base and a well underwritten loan portfolio as can be seen in our first-quarter results and which provides confidence in our ability to weather the storm. For the first quarter, we reported first, pre-tax pre-provision income of $25.5 million, which compares to $16.5 million in the 2019 fourth quarter. We grew average deposits by $400 million or 36% annualized as compared to the fourth quarter of 2019. Our cost of deposits was 33 basis points, down from 36 basis points in Q4 and non-interest bearing deposits were 48% of ending deposits. Our net interest margin expanded three basis points to 3.46% from the 2019 fourth quarter. Importantly our efficiency ratio improved to 59.97% and we remain well capitalized with a common equity Tier 1 ratio at 12.74% as Drew will discuss in more detail. We recorded a provision expense of $8.6 million, primarily driven by $3.4 million dollars in our indirect C&I portfolio and $3 million in qualitative factors, both largely due to the impact of COVID-19. We are watching our loan portfolio carefully and are proactively working with our borrowers in more challenging industries on payment due for us to help them through this time period. While we expect provision to go higher, we remain confident in our strong credit culture and believe we are well capitalized to handle an even more severe recession. It is important to emphasize that our core customers, our unions and non-profits are not primarily credit customers. These customers in their relationships with us are primarily on the deposit side of the bank. Additionally, though we are based and headquartered in New York City, our credit exposure is more broad based geographically. We have also been aggressively reducing expenses to ensure we remain well positioned to handle an extended downturn, while not sacrificing the underlying fabric of our business. Our focus has been on reducing some deposit expense, initiating a hiring freeze beginning in April, cutting back on non-essential projects, shifting resources internally, most specifically at the branch level, improving call center operations and canceling unnecessary services. We expect these steps to help mitigate the impact of lower interest in equity market values on our revenue. We have an experienced team in place that is executing the necessary adjustments on not taking out costs that will affect the operational capabilities or competitive position of our business on a go-forward basis. Looking forward, we understand that the future is uncertain, and we are opportunistically managing our noninterest expense to maintain our financial flexibility and ensure the long-term success of the bank. One growth initiative that we have moved forward with is the opening of our commercial banking office in Boston. I'm also really pleased to announce that we have hired Mark [Walsh] to head the office and oversee a team. Mark has over 13 years of experience as a leader in the non-profit and political sectors in the Boston area, and brings a wealth of local knowledge to the bank Given the pandemic and shelter-in-place orders that continue to exist, we expect the ramp of our Boston office to be more gradual that we are already starting to see new client acquisition, and we will delay the opening of our Los Angeles office until the environment begins to normalize. Turning to our capital allocation priorities, we have suspended our share buyback, given the uncertain economic environment, and we will evaluate our dividend with our board of directors for each quarter. That said, we announced yesterday a second quarter dividend of $0.08 per share. Additionally, we are watching the economy closely and aggressively managing our business to adapt to this new environment. While M&A has been a growth driver for the bank, we will remain on the sidelines until we have the clarity on the recovery. Given our positioning and capital, we would look to take advantage of opportunities that represent themselves as a recovery takes hold and the economy begins to normalize. I'm also very proud of our mission-aligned initiatives and accomplishments that we have achieved thus far in 2020. Of note, we launched our Corporate Social Responsibility Report on April 13th, which provides a comprehensive overview of our CSR policies, strategies, and initiatives. Our CSR report provides a wonderful overview of all the good that Amalgamated is doing in the world, and we continue to build on our reputation as America's socially responsible bank every day. I'm very pleased to see that our initiatives and efforts are being recognized, as MSCI raised our ESG score from BBB to A, and we improved our Certified B Corporation score to 115 from 87. To conclude, I'm very pleased with our first-quarter results and the positioning of our loan portfolio, as the country works together to the defeat the spread of COVID-19. We remain well capitalized to successfully weather the storm and take advantage of opportunities that we believe will exist when the economy begins to normalize. In line with our mission, we continue to put our people, clients, and customers first, and we'll work with them through this period of uncertainty. I would like to thank all of our employees again, who have worked tirelessly over the last eight weeks and make our mission possible. And together, we will see this through. So now I'd like to turn the call over to Drew for a more detailed review of our financial results.