Kenneth Bernstein
Analyst · Bank of America
Thanks, Jen. Good afternoon, everyone. I hope everyone is well. Today is certainly a day chock-full of distraction. So I appreciate you joining us. Perhaps it gives you some time to turn off CNN or FOX News or whatever election feed and talk with us. So before I hand the call over to John and Amy, let me discuss some of the trends that we're seeing throughout our portfolio and our platforms. First, as it relates to our core portfolio performance and our collections, we have seen continued improvement, continued restabilization after a very scary spring. As you may recall, back in April, half of our tenants were not paying us rent. Then by June, things began to improve, and we were collecting approximately 80% of our billed rents, with approximately half of the unpaid balance attributable to credit tenants that were either in deferral agreements or in dispute resolution. Thankfully, since then, our credit tenants have largely resumed, paying pursuant to their leases and accordingly, by the end of the third quarter, cash collections were in at 90% of our pre-COVID billings. And what we're seeing is that each month has been getting better than the prior month. And thus, we got to the 90% rate sooner than we forecasted. This improvement is also consistent with our stores reopening, which at quarter end, were at similar levels to our collection rate. So what does this mean for the remaining 10% of our portfolio that's not yet been collected? Well, this splits into 2 even buckets about half our tenants on our watch list where we are not expecting these tenants to survive post-COVID. We're rooting for them. We'll work with them, but we will continue to fully reserve against their rents for reporting purposes and are much more focused on the quality of the locations, which is strong, and the tenant interest, which is also strong. Then the other half consists of a combination of tenants that entered into this crisis on healthy footing, but are dependent on post-COVID conditions for full recovery. This includes our gyms, our theaters, our sit-down restaurants, as well as certain other local tenants in our suburban portfolio. So here, for this 5% of our NOI, the repayment of back rent, it's less of an issue than when can these tenants get fully reopened and back to prior revenue. So then the other side, how stable is the 90% that we are collecting? Well, as we've discussed on past calls, our core portfolio breaks down roughly 40% street retail, 20% urban, 40% suburban. Generally, the properties have longer-term leases with about 10% of our portfolio expiring per year over the next few years. Our portfolio, while concentrated in the key gateway markets, is also nicely diversified. Target is our largest tenant throughout our portfolio, and then other significant tenants include TJX, Ahold supermarkets, Trader Joe's. Even in the 60% of our portfolio, that is street and urban, keep in mind, 1/3 of our properties are with tenants meeting the essential or daily needs of local customers ranging from Target to Trader Joe's to Walgreens. 1/3 of our street and urban portfolio consists of properties in less dense but unique streets, in areas like Greenwich or Westport, Connecticut. And here, we are seeing a lift in the residential market after several very quiet years. And this too is beginning to play out positively for our retail assets there. Thankfully, this diversification has enabled us to maintain collection rates in our street and our urban component of our portfolio, that approximates our suburban collection rates. Now that being said, for that portion of our street and urban properties at the center of this crisis, whether it be Soho or North Michigan Avenue, it would be crazy to ignore the short-term challenges that we're facing here. 24/7 cities cannot get back to prior vibrance. While tourism is on hold, while the majority of office workers are working from home, especially when that home is temporarily somewhere else. But this trend will, for the most part, reverse. Folks who are hiding out in Montauk or Montana, most likely they're going to come back home, and others are going to come in as well, and eventually, so will tourists, who frankly, really don't care what suburb people are moving to when they're planning their vacations. What our retailers are telling us as they refine their fleet and redefine the importance of their stores, these gateway locations, especially at current rents, will again be of paramount importance. But to be clear, we don't expect rents to bounce back to prior peaks anytime soon. We don't need them to. We were careful about how we bought. We were careful about how we leased our assets in these markets, for instance, in Manhattan, which represents about 10% of our NOI. Our rents there blend to $250 a foot. Now that's expensive for a tenant when a city is locked down, but it's a fraction of pre-COVID market rents, and it's likely to be a good basis to build on as these markets reopen. Similarly in Chicago. Our rents there blend to $60 a foot. And again, there, 1/3 of our revenues come from high credit essential retailers. So while we have a ways to go before we are in full recovery, there is more upside than downside in our rents, even after taking into account the significant impact of this COVID crisis. And thankfully, this is not just wishful thinking. We are seeing this in our leasing activity. On the last call, we discussed our leasing pipeline being over $6 million, where we were at various stages of completion with potential retailers. As of this call, not only has that pipeline continue to grow in total dollars, but we have already successfully completed over $1.3 million of leases and have another $1.7 million with finalized leases out for signature. And then behind that, a significant and growing pipeline. So keep in mind, given that our pre-COVID core NOI was roughly $140 million. And as we discussed on our last call, we are expecting roughly a 10% hit to this NOI before we start seeing a bounce back. Well, the leasing progress we are seeing and we are executing on is a solid first step in that bounce back. It's also encouraging that our leasing activity is spread fairly evenly throughout our portfolio, notwithstanding all of the short-term challenges in the gateway cities. Over half the leases signed and a similar percentage for those in our pipeline were for our street and urban assets. And when I look at this pipeline and in our conversations with our retailers, a few trends are playing out. First of all, while the accelerated growth of online sales maybe getting all the headlines, even more significant is the acceleration of the omnichannel business model. Direct-to-consumer, DTC, online sales have been a lifesaver for some businesses, such as the digitally native retailers like Warby Parker or Alberts, who used their online direct connection to their customer to navigate through the crisis. But now as we're beginning to climb out. These tenants are making it clear to us that they continue to view their stores, like those that they have with us on Armitage Avenue in Chicago as a critical part of their growth plan. And keep in mind, omnichannel is not just for startups. But it's also proving to be a long-term profit driver for other dominant retailers like Target who has proven during this crisis that the combination of great stores and solid online execution is a critical differentiator for them. And Target's continued rollout of their small-format stores in New York City is yet another positive indication of how omnichannel is likely to play out. This trend, in the long term, bodes well for our portfolio, given the density and the demographics of our portfolio, given the long-term last mile attractiveness of our street and urban portfolio, we believe our assets are going to continue to resonate with our retailers as we recover. Then a second trend. The U.S. is working through the realities of being overretailed. Our industry is battling through a sea of sameness. Well, frankly, that is hardly a news flash. But if COVID is, in fact, an accelerator, and it certainly appears to be, expect to see an acceleration of the resolution of our overretailed environment as well. And rising from this disruption will likely be fewer stores as retailers refine their fleets, but also fewer shopping centers as staling retail centers get repurposed and the stores of the future will be even more impactful. The stores of the future will either provide everyday needs in the most cost-efficient and time-efficient manner as we see with tenants like Target or they're going to provide exciting and highly curated shopping opportunities as we see with successful retailers in our portfolio like lululemon or they're going to provide a truly unique treasure hunt and value proposition that is generally not available online. And as we see with tenants of ours like Trader Joe's and T.J. Maxx. And that is why as we work through this incredibly difficult time, highly differentiated and mission-critical locations like those in our portfolio will win, whether it's Armitage Avenue or Greenwich Avenue for certain retailers, Greene Street or Melrose Place for certain shoppers or our Target-anchored shopping centers in Chicago and in San Francisco, meeting the daily needs of the millions of residents who will be living there even after everyone moves to Nashville. Turning now to new investment activity. We thankfully have our fully discretionary Fund V and have 40% of those commitments available for new investments, that's roughly $600 million on a levered basis. Given the amount of disruption in the retail real estate markets and for a variety of reasons, it is understandably taking a while for actionable investments to come to fruition. So we were disciplined last quarter. We did not close on any new acquisitions, but we are beginning to see a pipeline build with interesting opportunities. And if the public markets are even partially or directionally correct, we expect some of our current deal flow to present actionable and exciting opportunities, so stay tuned. And in summary, while our country, our industry, our company are all still working through an incredibly challenging health crisis and the corresponding economic fallout from it, I am very pleased with the progress that our team has made last quarter, both in terms of collections and in terms of leasing. And then as we begin to think a bit past this crisis and look at the very unique and very high-quality portfolio that we have assembled and its potential for asymmetrical upside, when I think about our team's ability to execute on new investments, both for our fund and then eventually, again, for our core, I remain very encouraged about what the next few years could bring. And most of all, I look forward to all of us safely, soundly and profitably getting to the other side of this. So with that, I would like to thank the team for their hard work during a time period where using the word unprecedented sounds trite, but during an unprecedented time. And with that, I'll turn the call over to John.