Sophie Li
Analyst · Jefferies. Please go ahead
Thank you, Chairman. Now please allow me to translate first. Hello, everyone, and thank you for joining us today. In the third quarter of 2021, ZTO completed 5.7 billion parcels and grew volume 23.3% to secure 20.8% market share. Same second quarter this year, we paid more attention to the quality of our volume growth by focusing on profitable parcels, continue to drive for cost productivity and we achieved RMB1.15 billion of net income. On a comparable apples-to-apples basis, our net income increased 13.7% year-over-year. Steady and fast development of the express delivery industry has relied on the long-term guidance and support by relevant government agencies. Market driven healthy competition has benefited from continuous regulatory attention, particularly low price approach not only disrupts market order, but also hinders sustainable growth, adjusted macro steering provided assurance to a sustained growth and development of the industry. In orderly competitive environment, ZTO put more emphasis on profitability, while maintaining quality of services, increasing market share and maintaining smooth operation throughout the network. Looking at the industry dynamics, second and third tier express delivery companies have all been exited and top group are dividing with clearer distinctions, competition has been putting off and returning to stability and it is hopeful that industry pricing will gradually stabilize by 2022. At the same time, we have observed deceleration in the growth of e-commerce. The thesis in front of ZTO is how we can maintain our industry lead and grow and particularly achieves the transformation from quantity to quality. Our consistent strategy is to maintain high quality of customer services and achieve targeted profits, while expanding our market share at different stages of our business development. Our emphasized and execution must be coherent to achieve intended balance among the three priorities, our capacity and infrastructure development, because the nature of express delivery business is scale and efficiency driven. We will continue to expand our capacity investments so as to improve capability across all four stages of parcel flow, mainly increase the volume demand. In the meantime, we will support and collaborate with our network partners to develop their capability, we build number of sortation, improve efficiency and achieve integrated three-layer throughput that is direct parcels flows between origination and destinations loading centers or outlets. We shall accelerate the development of our last-mile post network, expand and penetrate into a wider range of local life to commercial opportunities so as to improve connectivity with consumers and customers, as well as reducing last-mile cost. On profitability and business development, adhering to a proper cost of coverage and effective resource allocation, we will design our network policy with precision, transparency and fairness so as to increase network partner’s earnings, hence promote trust and confidence. Meanwhile, we will pay attention to the evolving needs of our customers and expand our products and services with these words supported for few months guarantees. We will speed up the development of ecosystems, businesses such as LTL, coaching, cloud warehouse to provide comprehensive, customized or individualized solutions to our client’s needs improving brand value and the recognition. Our operations and network management, we will rely on information technology to improve operational efficiency. Digitization and data analytics will ensure efficiency improvements throughout the entire process. We will pay close attention to keep building and develop comprehensive. Our core teams of managers and operators are becoming younger and the technology savvy. We will deepen our management reach for the networks, including the pick and delivery, and we will support stability and development of our network partner by providing support from various aspects, including simplified regulations and a shift towards positive enforcement versus heavy funds. Our policies will be fair and transparent, which will help improved sense of belongings and achievements. Challenges and opportunities go hand-in-hand. Express delivery business will continue to grow at a medium to high speed which presents tremendous potential. We remain confident on the long-term growth prospects of this industry, being the best of our results, execute diligently and well, we believe we can significantly expand our corporate earnings, while attain greater value and higher market share by relying on superb capacity, operational excellence and efficient network synergies. Now, let’s Huiping Yan to take us through our financial results.