Jay Chaudhry
Analyst · Barclays. Your line is open
Thank you, Ashwin. We delivered a strong Q1 with all metrics once again exceeding the high-end of our guidance. Revenue grew 26% year-over-year and bookings growth accelerated to over 30%, driven by increasing customer commitments through our Zero Trust Exchange platform and growing interest in our AI solutions. Our billings growth of 13% far exceeded the recent average growth rate of publicly traded legacy network security vendors by over 10 percentage points, demonstrating our continued market-share gains in cyber security. We are making tremendous progress executing on our go-to-market plans and driving innovations that our customers are relying on us for. With continued strong demand, I'm very pleased to increase our full-year billings and revenue guidance. Q1 was a solid quarter for profitability as well. With our operating discipline, we grew operating profit by 50% year-over-year and delivered new Q1 records for operating margin of 21% and free cash flow margin of 46%. While many successful SaaS companies strive for Rule of 40 results, our revenue growth and free cash flow margin makes us a rare SaaS company that operates at Rule of 70 or better. This places us in the top handful of the 145 largest public SaaS companies. In my scores of customer conversations, CXOs are prioritizing zero trust security and AI for their IT spending. We are fighting AI with AI. We recently delivered several AI innovations and are continuing to expand our AI portfolio in the following three areas of high customer interest; first, securing use of AI applications for faster and safer adoption of public and private AI applications. We enable customers to securely adopt public AI apps such as ChatGPT, Microsoft Copilot and GitHub Copilot with Zscaler for copilots. Zscaler for copilots provide granular visibility to find and classify on-prem or cloud data, gives access control for only the right users to access data, limits copilots' discovery of data, fixes copilot misconfigurations and enforces policies to stop sensitive data from leaking. Our industry-leading capabilities in this area are driving large customer wins. For example, in a new logo win, a global 2000 technology services customer purchased our AI-powered data protection solution, which accounted for 50% of the seven-figure ACV deal. Data protection enables this customer to securely roll out Microsoft CoPilot. The secure use of Office 365 was a huge opportunity for us. And I believe the secure use of Microsoft Copilot is a huge opportunity as well. In addition to enabling secure adoption of copilots, we provide visibility and control into public AI apps used by employees, scores a risk level of AI apps, and store prompt queries for logging or auditing purposes. With the widespread adoption of public AI apps, we are seeing growing demand for their security. Our innovations are expanding beyond securing public AI apps to customers' private AI apps, including chatbots, LLM and SLM models and inference engines. We are expanding the functionality of our in-line proxy-based zero trust exchange with an LLM proxy to analyze prompt queries and results to detect and prevent prompt injections and other malicious activities. Second, AI-powered automated digital experience for operational efficiency and faster resolution of end-to-end user performance issues. Our already available automated digital experience products, including ZDX Copilot are contributing to large deal wins. For example, in a seven-figure ACV upsell deal, a large healthcare provider doubled their ZIA subscription to 60,000 seats and purchased ZDX Advanced Plus, which includes ZDX Copilot for all 60,000 seats. This customer plans to use ZDX Copilot to automate IT operations and reduce resolution time for service tickets. With this deal, this customer's annual spend more than doubled with us. We are taking ZDX Copilot to the next level with ZDX AI agent to automate root cause analysis, resulting in further reduction in resolution time and provide automated recommendations to fix user performance issues. Third, AI-powered security products for better cyber and data protection and SecOps automation. We have delivered several AI-powered innovations for data and cyber protection such as automated data classification, Gen AI-based image classification, zero-day vulnerability detection and prevention, AI-powered app segmentation, and ML-based IoT/OT device discovery. For increased productivity and efficiency of security operations, we have introduced several innovations, including Risk 360 and unified vulnerability management by extending our Zero Trust platform with data fabric technology. We are developing other AI-powered innovations, including breach prediction, threat hunting, and more. Our AI-powered solutions leverage the vast amount of proprietary enterprise data generated by 500 billion transactions per day processed by our Zero Trust Exchange. We will continue to leverage our data and combine it with new agent-based technologies to rapidly expand our AI portfolio. The combination of Zero Trust and AI is creating exciting new opportunities, which we are well-positioned to capture with our large and expanding platform. Moving on, hackers are finding new ways to exploit the limitations of legacy castle-and-moat security to launch an increasing number of sophisticated attacks. Such attacks often start with exploitation of firewall or VPN architecture. These traditional security solutions enable threat actors to move laterally on the corporate network and compromise the entire organization. To make up for the flawed architecture, legacy security vendors are offering disjointed point products under the pretext of a platform. This increases cost and complexity for customers. A Fortune 50 retail customer recently told me that a legacy firewall vendor sold them a so-called platform. And when they tried to implement it, they found that it was nothing more than consolidated billings. Complexity is the enemy of security and resilience. No wonder so many enterprises are getting breached despite spending billions of dollars on so-called SASE security, which is nothing more than virtual firewalls and VPNs in the cloud. The sooner organizations move away from these disjointed security solutions to Zero Trust, the sooner they will become secure and resilient. Zscaler customers modernize and future-proof the security with our platform for better security, operational simplicity and cost reduction. Today, we proudly secure over 35% of Global 2000 and about 45% of the Fortune 500, and we're seeing more and more large enterprises adopt our platform. To give you an example, in a new logo seven-figure ACV deal, a global 2000 aerospace and defense company purchased ZIA for 100,000 users and workload protection for 5,000 workloads. This customer initiated a strategic shift towards a cloud-first architecture and chose Zscaler as their partner for their security transformation. Additionally, we see significant opportunity for ZPA upsells. Let me share an example. An existing Fortune 500 insurance customer expanded the ZIA subscription from 45,000 to 70,000 users and purchased ZPA for all 70,000 users. In addition to securing access to private applications, rapid M&A integration for faster time-to-value realization was a key objective for this customer. ZPA expedites M&A integration by securely providing zero trust access to applications for the acquired entity's employees without having to connect the networks of two companies. This is not possible with a firewall-based SASE solution. With this upsell, this customer's annual spend with us almost doubled to over $5 million. We expect ZPA to continue to be one of our biggest growth drivers in fiscal 2025. Moving on to data protection. At Zenith Live, we outlined our broader vision of our data protection solution that our customers are increasingly adopting. For example, in a seven-figure ACV deal, a Fortune 500 pharma company purchased our data protection solution for over 23,000 users to eliminate multiple point products, including legacy data loss prevention, insider threat management, email data security, and more. This purchased nearly doubled the annual spend of this customer with Zscaler. I'm thrilled with the innovations we are bringing to our data protection solution. For example, we recently introduced a unique offering, which combines the capabilities of ZPA with our cloud browser product to bring zero trust access to third-party suppliers and partners. Traditionally, third-party application access was addressed either by VDIs that are expansive and complex or by third-party enterprise browsers that require yet another agent to be deployed on the endpoint. Third-party enterprise browsers are complex to deploy and manage and their vulnerabilities are being exploited by attackers. Our solution uses standard browsers like Chrome and provides superior security while eliminating VDIs and third-party browsers. To give you a few examples, a global 2000 IT services company for 20,000 users, a US-based shipping and packaging company for 7,000 users, a global 2000 insurance company for over 5,000 users, each purchased our cloud browser solution to eliminate legacy third-party access products. We will continue to invest to accelerate innovations in this area. Next, our emerging products, including ZDX, Zero Trust for Branch and Cloud and AI analytics are increasingly contributing to our success. I'm excited to share that emerging products ARR is growing twice as fast as our core products. Combined with our account-centric go-to-market motion, our emerging products are driving large seven-figure deals. Let me share two examples. First, in a seven-figure upsell deal, a Fortune 500 transportation customer purchased ZIA for workloads, eliminating virtual firewalls from the cloud environments. This upsell drove approximately 40% increase in the annual spend of this existing $5 million-plus ARR customer, driven by our continued innovations for workload protection and our account-centric go-to-market strategy, we are securing large workload footprints for increasing number of customers, which has accelerated workload protection ARR over the past couple of quarters. Second, in a new logo seven-figure ACV win, a large US automotive supplier purchased our Zero Trust SD-WAN for all 45 of the branches and Zero Trust device segmentation for their 37 factories. A combination of Zero Trust SD-WAN with Zero Trust device segmentation will eliminate lateral threat movement among branches and factories, which is not possible to achieve with traditional SD-WAN. I believe with our solutions, we will accelerate the decline of North-South and East-West firewalls. This deal is an example of a global system integrator or GSI, working closely with Zscaler to transform customers' legacy networks and security to Zero Trust architecture. Next, in the federal vertical, we added a new cabinet-level agency this quarter and now we proudly serve 14 of the 15 cabinet-level agencies, including the DoD. The federal agencies are adopting the Zscaler platform to improve their security posture and reduce cost and complexity by eliminating firewalls and VPNs. Having landed these cabinet-level agencies, we see significant upsell opportunities to grow ARR over time. We are also continuing expansion into other federal agencies. For example, in a new logo win, a large federal agency purchased ZPA and ZDX for 22,000 users in a seven-figure ACV deal. Government investigations by multiple countries, including Australia, the European Union, Japan, Singapore, the United Kingdom, and the United States have concluded that nation-state fiber attackers are successfully breaching the moat created by firewall-based solutions, and as a result, these governments are planning to adopt Zero Trust architecture. We see this as a huge opportunity and we will leverage our success in US Federal to grow our business in these and other countries. Next, let me share a few highlights of the progress we are making to up-level our go-to-market engine. I am pleased to share that we're making solid progress on hiring and attrition plans. We had a strong quarter of hiring highly experienced quota-carrying account executives and had lower attrition. We expect these trends to continue in Q2, strengthening our sales capacity heading into the second half of fiscal 2025. Last year, we made the strategic decision to shift our sales motion from opportunity-based selling to account-centric selling. Our CRO, Mike Rich and his team are executing on this strategy and we are already seeing stronger customer engagements, higher-quality pipeline, better close rates, and more business with customers. Strong customer engagement and sales execution contributed to over 20% year-over-year growth in unscheduled billings in Q1. As a reminder, unscheduled billings is comprised of new upsell and renewal billings. We also grew $1 million-plus ARR customers by 25% year-over-year to 585. We ended Q1 with over 65 customers spending $5 million-plus annually with us. Moving on to the channel, we are working closely with our strategic partners, including GSIs, strategic national and regional partners, and hyperscalers to drive faster value realization for customers. An increasing number of strategic partners are embedding Zscaler's platform in their solutions for their customers. Our joint partner offerings are expanding beyond ZIA, CPA, and ZDX to now include our emerging products. Overall, with strong execution in our account-centric sales motion, we expect to continue to grow the number of $1 million-plus and $5 million-plus customers at a strong pace. With a more mature pipeline, a stronger sales team and growing partner engagements, I believe we remain on track to increase sales productivity and achieve strong growth. In conclusion, our expanding portfolio that combines the power of Zero Trust and AI is resonating with customers. Our customer engagements are getting stronger as demonstrated by our Net Promoter Score or NPS of over 70, which is well over 2 times the SaaS company average. I am proud of the progress we made in our go-to-market initiatives this quarter and we will continue to make further progress towards achieving our next goal of $5 billion in ARR. Now, I'd like to turn over the call to Remo for our financial results.