Anders Gustafsson
Analyst · Needham & Company. Please go ahead
Thank you, Olivier. We are excited to announce the acquisition Reflexis this morning, which we expect to close by early Q4. Reflexis is a leading provider of intelligent workforce management, task execution and communication solutions for the retail, food service, hospitality and banking industries. Combining Reflexis market leading platform with Zebra's complementary software offerings, including Zebra Prescriptive Analytics and Workforce Connect provides us the unique opportunity to unify the store associate experience. We also expect that Zebra's scale vertical market expertise and go-to-market footprint will drive substantial synergies, not only in retail, but in other key vertical markets, such as healthcare. Reflexis is a high growth recurring revenue business with sales of $66 million in 2019, which doubled over a three-year period and the gross margin profile approximately 20 points higher than Zebra's corporate average. The next slide illustrates how this acquisition fits into our broader vision. Slide 12 highlights how we are building our capabilities as a solutions provider. Our deep understanding of workflows and unmatched access to frontline operational data from our vast install base uniquely positions us to solve complex challenges at the edge. It is our top priority to invest in software solutions and services that help our customers leverage real-time data to better orchestrate their workflows and gain a performance advantage. Methods for sensing, analyzing and acting on operational data from the frontline of business are transforming with emerging technologies, such as computer vision and machine learning. Increasingly large volumes of data are generated and captured from our products. Enterprises are asking us to help them put that data to work by amassing disparate points of information to drive actions to their frontline workers in near real-time. Our intelligent edge solutions, including our SmartX and MotionWorks offerings demonstrate how we are enhancing the value proposition for our customers by addressing a wide variety of use cases across their business. This evolving suite of solutions enables Zebra to fuel our customer's workflows we did so they can be fully optimized. Reflexis' capabilities will be enhanced when they are combined with Zebra Prescriptive Analytics, worker collaboration and physical inventory software solutions. For example, Reflexis can provide dynamic prioritization of tasks extending across a broader set of data driven activities, such as stocking shelves, receiving a truck while delivering an order curbside when integrated with our Zebra Prescriptive Analytics and Workforce Connect applications. Ultimately, through this acquisition, we expect customers to find even greater value in equipping all of their associates with mobile computers. On slide 13 we highlight the primary vertical markets that we serve. We are excited about our longer term opportunities in our end markets, as customers are driven to improve their technological capabilities in an increasingly on demand economy. Since our last quarterly update, we are seeing improvement in this challenging global environment, although it is still a mixed picture depending on the sector. In healthcare, our fastest growing vertical, clinical care remains critical and is the primary area Zebra serves. Our healthcare solutions help hospitals flex their capacity needs as the pandemic evolves. Our solutions are being used in labs and drive through testing facilities to provide safe and efficient care. Non-critical care and elective procedures are resuming. Longer term, we believe the need for increased visibility into the entire patient journey will drive increased demand for our solutions. Approximately two-thirds of our business in retail is to mass merchants, grocers, and e-tailers who have been prioritizing investment in our technology for their omni-channel fulfillment. E-commerce and buy online pickup at store transactions have increased dramatically through the pandemic. Department stores and apparel retailers have been reopening their doors, which has been critical to those heavily reliant on brick and mortar sales. In the transportation and logistics space, strong e-commerce growth continues to drive parcel volumes and last mile delivery, which is favorable to Zebra. Conversely, passenger airlines, rental car providers, and parts of the distribution industry are resuming activity yet far from capacity. The manufacturing sector continues to be the most impacted in the current environment with COVID-19 and global trade tensions. Discrete manufacturers in aviation, auto and discretionary specialty goods have been particularly challenged during the heart of the crisis. Many segments within process manufacturing, such as food and pharmaceutical companies, have been less impacted. In closing, we are successfully navigating through this challenging environment and are confident that our business fundamentals and strategy are sound. By continuing to focus on advancing our Enterprise Asset Intelligence vision and addressing our customer's needs, we expect to emerge from this crisis in a stronger competitive position. We continue to be very optimistic regarding our longer term prospects as secular trends to digitize and automate workflows accelerate with the pandemic. Now, I'll hand the call back over to Mike.