Andy Yeung
Analyst · Bank of America. Your line is open
Thank you, Chen Luo your question. I think let me try to address the question here. First of all, I think before, we go into line item, I want to really emphasize that leverage increase. We went in restaurant business so when sales come down, and it would have an impact on our labor cost and on our O&O. So I don't want any those understanding. I know we have been very well over it last couple of years. And last year was also some special situation obviously. So let me address that year on example, on the cost of labor, on the sales dynamic if you look back in, for example, in 2020, right. As we have mentioned at that time, we have a very strong, strong sales trading going into the Chinese New Year period in 2020. And the period before Chinese New Year and during Chinese New Year normally is a very important, very, very good trading season for us for both sales and profitability. So we have a benefit at that time for that first month okay. Because if you recall, the outbreak was way around trying to. But there is timing difference in terms of this quarter for example in the third quarter. The outbreak happened and impacted the full quarter at the beginning to the end. So we have this full quarter impact in the sales trading situation. So that's why when you have a very profitable quarter for example, especially for us which is July and August time period before they could go back to school, that's how trading would have an impact on the sales level. The other one is commodity prices obviously. This year, we have a couple of things that is going to impact us. One is, as we have mentioned before, we are facing our plastic packaging. We have mentioned that last year, that's really going to have an impact on us and then when we look at the, get up our sales revenue obviously, we have always been superior to deliver product to our restaurant. So when sales lending happens, we are going to impact the package for example that they would deliver to the restaurant. And then if you look at labor, for example, labor this year as we have mentioned in last quarter, we raised our best range in June and July. That's out there, it felt like holding it back and control the cost for their first half of the year. So at that time, our labor inflation was above 2% to 3%. In the third quarter, it is about 6% to 7% increase, so it is higher. And then another thing that is very important to notice is that we, as I mentioned on the prepared remarks, is a peak trading season. So we have planned some of this labor scheduler ahead of time. In fact during the outbreak, we also have to step up staffing and make sure that we have even tightened up our follow up that tightening up health protocol. Right. So we measure temperature, check if you are well, to do more sweeping, table cleaning, et cetera, et cetera. So that's still our impact there. And then all in all, obviously we have some labor costs. But whenever you open a restaurant, you will have your cost, you only have some of the land, some of it is fixed, and some of it is [indiscernible]. So again, you're going back to that less impact on the margin. I think in the long run, I think we have been able to manage the cost structure quite well. We have seen obviously as mentioned before, commodity price fluctuations for labor cost increase. again, going back to what we do best, we're working with our team, our innovation team to introduce good products at great value for consumer. One example that we have recently done is we have a fired chicken bone at the stack, the pizza, so that's a good way to utilize obviously part of the chicken that we have not used previously. We also used that for example, soup right. So to a point, innovation is very important for us and we will continue to do that. Working with supply chain is very important. I think a couple of years ago, when price again was searching all coming down, we have mentioned consistently that we work with our supplier for the long term. So we have each other in good time and bad time, and so in that case, we have to mitigate, not completely eliminate the impact that would try to mitigate. So we'll continue to do that working with our supply chain. And still obviously, it is very important to notice that delivery cost, volume go up in pandemic, it is going to have an impact on still ads, [indiscernible] but we are able to manage that long term. But sometimes in this short term change in the delivery would also have an impact. So again, we're going to invest in technology, infrastructure, automation, including investment in our pizza delivery and make it more efficient. Right. So the productions, queuing for food production, the route, optimization for our rider, [indiscernible] in all that, but we're trying to continue to make the operation more efficient.