Ladies and gentlemen, thank you for standing by and welcome to Yiren Digital Second Quarter 2020 Earnings Conference Call. At this time, all participants are in a listen-only mode. After the speaker presentation, there will be a question-and-answer session. [Operator Instructions] Please be advised that today’s conference is being recorded. I would now like to hand the conference over to your first speaker today, Ms. Lydia Yu. Thank you. Please go ahead.

Thank you, and welcome to Yiren Digital's second quarter 2020 earnings conference call. Today's call features the presentation by the Founder, Chairman and CEO of CreditEase and CEO of Yiren Digital, Mr. Ning Tang; CFO of Yiren Digital, Mr. Zhong Bi; and CRO of Yiren Digital, Mr. Michael Ji. Before beginning, we would like to remind you that discussions during this call contain forward-looking statements made under the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995. Such statements are subject to risks, uncertainties and factors that can cause actual results to differ materially from those contained in any such statement. Further information regarding potential risks, uncertainties or factors is included in Yiren Digital's filings with the U.S. Securities and Exchange Commission. Yiren Digital does not undertake any obligation to update any forward-looking statements, except as required under applicable law. During the call, we will be referring to several non-GAAP financial measures and supplemental measures to review and assess our operating performance. These non-GAAP financial measures are not intended to be considered in isolation or as a substitute for the financial information prepared and presented in accordance with U.S. GAAP. For information about these non-GAAP measures and reconciliation to GAAP measures, please refer to our earnings press release. I will now pass it on to our CEO, Ning, for opening remarks.

Thank you all for joining our second quarter 2020 earnings conference call today. With the pandemic still not far behind us and that the changing market environment in the second quarter, we're making comprehensive progresses toward our business transition in our creditech business and have achieved meaningful scale in our wealth management business growth. For our creditech business, I will provide an update on our three key areas of focus this year, as mentioned on our last call. First on product expansion, our new product initiatives are tracking very well, in connection to the launch of our new revolving loan product, Yi Xiang Hua, we have launched an e-commerce installment consumption platform in August to provide a more integrated service to our customers and establish a longer lasting relationship with them to realize more lifetime value. Yi Yi Xiang Hua, accounted for 13% of our total loan volume this quarter, growing over 500% quarter-over-quarter. On another hand, leveraging our vast offline service network coverage, we are ramping up auto loans nicely, achieving a 51% growth from last quarter. In terms of customer acquisition strategy, we are building up a credit ecosystem, connecting consumption scenarios with our financial product and services and we are rapidly expanding our partnerships with large traffic channels including Sina Weibo, 58, Xiaomi and many others are in the pipeline. Due to our channel partnership strategy, we have significantly cut our online customer acquisition costs and improved conversion efficiency. As of June 2020, online customer acquisition cost represents 3% of loan volume. Secondly on our transition to institutional funding, we have made great progress in repositioning our credit business by moving from a P2P funding model to a loan facilitation model. In the second quarter, 63% of loans facilitated were funded by institutional intuitional partners compared to…

Thanks, Ning. Hello, everyone. For our financial update, I will focus on key items of our business operation and the financial performance. You can refer to the detailed financial results in our earnings release. On the credit side, loan originations for the quarter was RMB 2.4 billion, representing an increase of 31% quarter-over-quarter. Thanks to our strategic initiatives this year in diversification of our loan products. Auto loans and Yi Xiang Hua, our small revolving consumption loan products now make up a major portion of our loan portfolios. This quarter is representing close to 50% of our loan facilitated. On wealth management side, as of June 30, 2020, Yiren Wealth has served approximately 2.2 million investors cumulatively and around 195,000 investors currently holding investment on our platform. Total AUA for Yiren Wealth reached RMB 28.4 billion as of June 30, 2020. Total net revenue was RMB 0.8 billion in the second quarter, representing a decrease of 26% from previous quarter, primarily due to RMB 245 million revenue shortfall relating to our pandemic customer care program, where we offer the payment relief for borrowers who were hit hard by COVID-19 as well as medical workers who fought against the pandemic to help ease their financial hardship and show our appreciation to the front-line workers. We proactively granted a concession to over 50,000 borrowers in principal, interest and fees, so that we can continue to make repayments, but at an amount lower than the contractual amounts. This represents a onetime hit to our revenue in an aggregated amount of RMB 245 million. However, we have already seen a significant recovery in this borrowers’ repayment behavior as there has been a 2x to 3x jump in monthly collection volume since the implementation of the program. And there is a good chance that the…

Thank you, Zhong. Hello, everyone. On credit performance, thanks to our continued efforts in risk management, delinquency rates have shown a progressive improving trend. 15 to 90 days delinquency has decreased to 5.5% as of June 30, 2020, from 8.9% as of March 31, 2020. 15 to 90 days delinquency further decreased to 5.2% as of July 31, 2020 as a result of our strengthened efforts in tightening controls and improving borrowers’ credit quality. This quarter, our team focused on the following initiatives in risk management. We restructured our collection team and simplified organizational structure to increase the team’s operating efficiency as well as to transition our collection method, emphasizing data-driven strategies and to be result-oriented. To mitigate the risk caused by COVID-19 and help customers went through the financial hardship, we have launched seven relating special collection projects in Q2, including continued pandemic customer care program, which offered payment relief for the customers who were hit by COVID-19 and healthcare providers who are fighting the disease. These special collection projects helped us achieve a decline in NCL by over 10% as compared with projections at the beginning of the year, even facing the economic headwind. We will continue to strengthen our risk management and expect delinquency rates to further improve in the second half of the year. I will conclude my prepared remarks here and give it to the operator. Operator, we are ready for the Q&A.

Ladies and gentlemen, we’ll now begin the question-and-answer session. [Operator Instructions] Our first question comes from the line of Alex Ye from UBS. Please ask your question.

Hi. Good morning, management. Thanks for taking my questions. So I have three questions here. First one is about the recently lower interest rate cap. So just wondering how would that affect your business? What is the current average pricing of your different products? And what’s your future plan in adjusting the pricing in order to be compliant? That’s my first question. And my second question is about your current product mix. So we currently have three types of product offering, if I understand correctly, so the short-term revolving, the autos and your traditional large ticket products. So could you give us a breakdown in terms of the contribution to the current quarter loan volume? And also related to that, what is the current expected vintage delinquency for each of these products, given, obviously, under very different types of tenure risk performance, I guess? So – and my last question is wondering if you could give us any color on the revenue contribution from the non-P2P products, your wealth management business? Okay, thanks.

Sure. Thanks, Alex. I’ll start providing some answers to your question, then we’ll have Michael and Zhong answer some part of the remaining questions. In terms of the recap from the new decision by the Supreme Court, we’re studying the details and also consulting with the regulator as it is more addressing the private lending. As you can see, we’re rapidly transitioning from P2P funding into institutional funding partnership and how would the rest of industry to comply with the decision is still in discussion. However, we have also evaluated the feasibility or the financial impact if we were to transition our product in full compliance with the 27% IRR pricing perspective. Right now, if you look at our average product mix, pricing for the recent quarters, we’re about in the low 30 APR IRR base. So there will be a bit of reduction on our revenue take rate. However, we believe with the lower pricing, we will be able to manage the risk credit risk cost better that will give us some benefits. And also, we expect, in general, the overall funding cost for the industry to trend down. And at the same time, as you can see, we’re already making progress in terms of customer acquisition as well as the operational efficiency improvement, particularly for some of our offline operations in terms of the overall cost control. So even though with the 27% IRR based pricing, we’re very confident that we’ll have a sustainable, profitable business model for our credit business. So in terms of the product mix. So right now, in the recent quarters, the online portion of our business is around 20% or so, mainly our smaller-tenor revolving type of loans. And then for the auto loans, probably take about 50%. And then the rest of them are either our traditional offline larger ticket loans and also some of our small business loans that really in the partnership with the e-commerce transaction platforms. And so in terms of the delinquencies, I think we will have Michael to address that in terms of our delinquency expectations on these products. And I think your last question is about the revenue contribution from our wealth management products. We expect the total revenue coming from our non-P2P wealth management business becoming very meaningful by the end of this year, maybe close to RMB100 million level. And as you know, this is our recurring revenues that usually is more sticky. And once we have the customer acquired – invest in our platform, we see a very high retention and actually even increasing their AUAs per customer base. So we’re very encouraged by the trend that we’re seeing. So maybe, Michael, you can give a comment on the vintage part.

Thank you, Danny [ph]. To address the question about the vintage delinquencies, as mentioned in the prior conference call and the past months, we have employed a very prudent risk management approach to carefully manage our credit risk, especially on the new acquisition loans. We have employed this strategy in the past quarters to pretty much improve our customer credit quality, make sure we will focus on serving the customers with better credit quality. All of these approaches will help us to reduce our vintage sales. And we do have the expectation, where we will see the improvement over time and the effort is still continuing. So this will be a continued effort. Regardless, we have the – we are facing the new rate cap policy. For now, this is just our steady approach and the strategy. Hopefully, that will answer your question.

Okay. Thanks very much.

Our next question comes from the line of Yishan Wong [ph] from CLSA. Please ask your question.

Thank you, management. So I have two questions. So we mentioned that towards the end of this year, almost 100% of our loan originations will come from financial institutions. Just wondering what is our current strategy on P2P? So for exactly P2P products were no longer support the new loan growth down the road? That's my first question. And second question is on our cooperation with insurance companies. So are we still competing with them? And do we see some pressure from like companies like PICC Group. They mentioned to decrease this business? Thank you.

Yes. Thanks for the question. Yes, that's correct. We're in the transition into the loan facilitation business model following the industry trends. That most of our business will be founded by the institutional partners fundings towards the end of the year. Of course, we're also working with the regulator with their guidance in terms of the overall transition schedule. And from the insurance partnership we had previously, right now, for all the partnership relationship we have institutional founding partners, we no longer need the insurance design anymore. So right now, that business is no longer carry on. So we're basically working with all the institution parts directly in terms of funding sources.

Got it. Thank you.

Sure.

[Operator Instructions] Our next question comes from the line of Daphne Poon from Citi. Please ask your question.

Hi management, thanks for taking my questions. So just two questions for me. So first one is regarding your online loan volume, – it has dropped a lot over the past two quarters and also on a Q-o-Q basis. So just wondering what's happening with your online customer acquisition strategy there? And do you expect that the online portion to continue to decline and whether you are like shifting your focus more towards the off-line channel? And second is regarding your customer care program you mentioned earlier, I just want to better understand. So first, like how many borrowers were receiving the kind of payment relief under this program? And is it like you waive the entire outstanding principal interest? Or is it just a portion of that? So if you can explain more on that part, it will be helpful. Thank you.

Sure. I will answer the first question, and maybe Michael can provide more color on the customer care program related questions. So yes, the percentage mix of online business volume dropped a little bit in the recent quarters. I think the main thing is that as we transition from the traditional larger ticket, longer tenure online loans into more revolving type, small size and shorter duration loans, we are taking a bit of a careful approach. However, you can see that the volume is actually ramping up quite nicely. And we expect this new online product to continue to grow towards the end of the year and becoming a meaningful portion of our business, probably reaching 1/3 at least in terms of sales volume going forward. And for supporting this business, as we have mentioned, we're both working with a large Internet traffic platform in a partnership perspective that with a very efficient customer acquisition cost. And also, we're rolling out an e-commerce platform where we bring e-commerce providers onto our platform and to serve our existing customers. And in that sense, we both provide our customer consumption scenario and also we have a better understanding of how they spend and how their credit quality evolving. So we expect this to become a very meaningful part of our new business initiated for our online business operation. So maybe with that, Michael can give more color on the customer care program.

Sure. Thank you. To the customer care program. Cumulatively, we have over 100,000 customers benefited from this payment relief program and received very good response and good customer experience and good customer relationship building. To the question about the principal weavers, actually, we – the program includes waiver of principal interest and the late fees as Mr. Zhong mentioned earlier, but for the principles, we don't waive the entire principle. It's just a portion of that. Does that answer the question?

Will you be able to share – will you be able to disclose like roughly how – what's the percentage of principle?

It depends. It's a mix of strategy. It depends on customers' situation and the loan itself. It’s really pretty complicated strategy. There's no – you can't realize just a straight line, a simple number. It is very well defined, very well-designed strategy.

Okay. Understood. Thank you.

Yes. Maybe just one thing to add on that, as we mentioned in the prepared remarks, after the implementation of this policy, we already see a very encouraging signs of the jump in the borrowers repayment schedules. So we believe actually this investment is actually probably going to be – create a good return for us by using this program.

[Operator Instructions] There’s no more question at this time. Ladies and gentlemen, this concludes today's conference call. Thank you for participating. You may now disconnect.

Okay. Thank you. Bye.

Thank you.