Albert Nahmad
Analyst · William Blair. Please go ahead
This is Al Nahmad, Chairman and CEO. With me today is A.J. Nahmad, President; Paul Johnston, Executive Vice President; and Barry Logan, Senior Vice President. As we normally do, before we start, the usual cautionary statement. This conference call has forward-looking statements defined by SEC laws and regulations that are made pursuant to the Safe Harbor provisions of these various laws. Ultimate results may differ materially from the forward-looking statements. Now on to the performance. I’m pleased to report that Watsco delivered another record quarter. It’s a good start to what we believe will be another record year. Sales, operating income, net income and earnings per share reached record levels. Our performance includes continued investment in Watsco industry leading technology platforms as well as 140 additional customer-facing employees to expand sales and customer service capabilities. Once again, we raised our annual dividend to $5.80 per share effective this quarter. 2018 marks the 44th consecutive year we have paid dividends. Interesting to note that we often mention our 19.3% 25-year compounded annual growth rate for total shareholder return, which is among the highest for all public companies. It should also be noted that our 25-year compounded annual growth rate for just dividends is also 19%, which we consider to be a highly attractive as well. Future increase in dividends will be considered in light of investment opportunities, cash flow and financial conditions and business conditions. Now our balance sheet remains conservative with a debt-to-cap ratio of 6%, and we are positioned to take advantage of most any sized investment opportunity that may come along. Now the detailed first quarter results. Revenues grew 6%, driven by an 8% increase in HVAC equipment sales. Operating income increased 11%. Operating margins expanded 20 basis points to 5.8%. EPS increased 25% to a record $0.89 on net income of $34 million, which includes lower taxes or lower tax rate. Year-over-year, we have reduced debt by $191 million. Now regarding our technology. The theme of our customer-obsessed technology strategy is simple: when our customers win, we win. So our focus is to help customers be more efficient and more profitable and make it so good to do business with Watsco that only they – with Watsco that they only want to do business with Watsco. That was a mouthful, but I think you get the idea. Time is money for our customers, so our mobile apps deliver mobile-enabled information and solutions on any device, anywhere. The run rate for e-commerce sales stands now at close to 30%, and we’re very focused on increasing that. Customers do not have business hours, so our apps and e-commerce platforms provide information and order processing at any time, day or night. For example, over 25% of our e-commerce orders are outside conventional business hours, an indication of their value throughout the entire day. Customer require products in minutes, not hours and certainly not in days. We have built and are deploying technology that improves order fill rates with speed and accuracy. More locations have adopted our proprietary software, and we expect our entire network will be live by the end of the year. Customers also require technical assistance throughout the day. We have developed the industry’s largest amount of digitize product information and then mastered over 650,000 SKUs from well over 1,000 suppliers. Now that’s taken us several years to do and will continue to add to that 650,000. Our technology is a long-term mission. It will take time to scale across the 563 locations that we operate. The 250,000 contractors and technicians that we serve and 7 million transactions that we process and fill each year. On May 18, Baird and Watsco are hosting a Technology Summit for its institution investors to update our progress and provide more insight into our long-term thinking. It will be a fun and informative day. Now A.J., Paul and Barry, and I are happy to answer your questions.