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W. R. Berkley Corporation (WRB)

Q4 2012 Earnings Call· Tue, Jan 29, 2013

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Transcript

Operator

Operator

Good day and welcome to W.R. Berkley Corporation’s Fourth Quarter 2012 Earnings Conference call. Today’s conference is being recorded. The speakers’ remarks may contain forward-looking statements. Some of the forward-looking statements can be identified by the use of forward-looking words including: without limitation, believes, expects or estimates. We caution you that such forward-looking statements should not be regarded as a representation by us that the future plans, estimates, or expectations contemplated by us will, in fact, be achieved. Please refer to our Annual Report on Form 10-K for the year ended December 31, 2011, and our other filings made with the SEC for a description of the business environment in which we operate and the important factors that may materially affect our results. W.R. Berkley Corporation is not under any obligation and expressly disclaims any such obligation to update or alter its forward-looking statements, whether as a result of new information, future events, or otherwise. I would now like to turn the call over to Mr. William R. Berkley. Please go ahead, sir.

William Berkley

Management

Thank you very much. Good morning. We were very pleased with our quarter. We were especially pleased with the direction everything seems to be moving in. And before I go on about my enthusiasm, I’ll let Rob talk about the year’s results – the quarter and the year’s results, and then Gene will talk about the numbers. And then the real enthusiasm will come through. Go ahead, Rob.

Rob Berkley

Management

Thank you for the introduction. Good morning. The fourth quarter was a continuation of the story that has been unfolding for the casualty market over the past few years. Growing concerns among certain market participants over prior year loss reserve development continue to serve as a catalyst for a change in behavior. Additionally, there would appear to be an increasing awareness of the impact that diminishing investment income is having on the industry’s economic model. While this macro situation is widely discussed, the sense of urgency in tackling these issues seems to vary from carrier to carrier. Having said this, there is an ever-growing percentage of the market that is pursuing rate in an effort to remedy the situation. On the other hand, the property market certainly did not have a business as usual quarter. Hurricane Sandy provided a reminder that bad things happen and on occasion in a very big way. Once again, the industry received a wake-up call with regards to the imperfections of both cat modeling, as well as local building codes as we endure the impact that a large tropical storm can have on a region. Though many companies managed to make a profit in the fourth quarter in spite of Sandy, the question remains is the industry truly achieving an appropriate risk adjusted return for this product given the level of volatility it assumes? Workers’ compensation remains one of the lines of business where the market is most aggressive in seeking rate. Having said this, given how soft the market had gotten for comp, along with loss trend and lower investment returns, it would be premature to view this currently as a green light product. The excess casualty market is also showing early signs of a return to underwriting discipline as meaningful rate increases are…

William Berkley

Management

Thank you, Rob. Gene, you want to pick up, please?

Gene Ballard

Management

Okay. Well, in spite the impact of Sandy, we were able to report significant growth in our net income for the quarter due to higher investment income, substantial realized gains, as well as improvement in our core underwriting margins before catastrophe losses. I’ll start with underwriting. As Rob mentioned, premiums were up 13% to just over $1.2 billion and the growth was pretty evenly spread across the group with Alternative Markets up 20%, International 16%, Reinsurance 15%, Specialty 11%, and Regional 8%. Our underwriting profits were $24 million in the quarter compared with $34 million a year ago and the overall combined ratio was up 1.1 percentage points to 98.1%. The increase in the combined ratio was the result of our losses from storm Sandy. Although relatively modest considering the size of the industry loss, our net loss from Sandy of $40 million before tax added 3.2 percentage points to our overall loss ratio for the quarter. We had significant reinsurance recoveries from both our per risk reinsurance treaties as well as our catastrophe reinsurance treaties. The losses by segment are in the earnings release, but one thing to note is that we allocate reinsurance recoveries to specific business units based in part on the unit share of the cost of the treaty, so as a result, recoveries by company and segment are not directly proportional to the gross losses incurred and that’s why you see relatively smaller Sandy losses for the Specialty and Regional segments. Our underlying loss ratio before catastrophes and reserve releases declined 2 percentage points from a year ago to 63% due to the impact of year-over-year price increases on underwriting margins. As Rob said, we expect that trend to continue, as business we’ve already written at higher prices is earned over the next four quarters.…

William Berkley

Management

176,000 shares.

Gene Ballard

Management

Sorry. So that adds up to a net income of $165 million and annualized return on equity of 16.7%. That gives us an ROE of 12.9% for all of 2012. That’s 2 points higher than full-year 2011 and just 2 points shy of our long-term goal of 15%.

William Berkley

Management

Thanks, Gene. Well, as I’ve said innumerable times, this is a long-term business. We saw these changes taking place and beginning to evolve a while ago. We’re seeing the fruits of our investment in new start-ups that have taken place over a number of years. The benefits of start-ups are twofold. One, as opposed to buying something, you don’t get someone else’s problems. And two, you don’t get intangible assets on your balance sheet, you get to tax deduct the expenses of building the business, and you don’t have carry forward issues as you go forward. We’re seeing the rewards of that and we expect to continue to see that. We’re very enthusiastic about going forward where we see changes. While various people may say they had in rate increases of 5% or 7% or whatever, first of all, everyone has to keep in mind, price increases start from whatever pricing level you have and different people have different strategies to acquire new business, to grow their business and no one should try and get this to a fine point that the difference between a price increase of 6% or a price increase of 7% is material over the short run. We think that we push the market as best we can every day and most of our companies are prepared to not write business if they can’t get what they think is an adequate pricing level. Because of that, some of our companies have grown while others have in fact not grown at all. We think that’s the strategy and the strength of our enterprise and our structure. We continue to seek out and to some extent find new and unique investment opportunities that allow us to get better returns. We expect some of our private equity investments will…

Operator

Operator

(Operator Instructions) Our first question comes from Josh Shanker from Deutsche Bank. Your line is open. Josh Shanker – Deutsche Bank: Hi, everyone. In terms of looking at the combined ratio compared to where it was two years ago before the price increases, it’s not yet materially better. I know that it takes time for written to become earned, but is that happening more slowly for any reason? I mean we would’ve – I would’ve thought it would be better now given the rate increases that you’ve reported?

William Berkley

Management

Well, I think that, first of all, you have Sandy in there this year... Josh Shanker – Deutsche Bank: Well, even if you take the cats out, I would take the cats and the development out and look at I guess...

William Berkley

Management

Go ahead.

Rob Berkley

Management

I was just going to add, putting – if you take the one-timers out, Josh, I think that things are improving, perhaps not as quickly as some would expect, but in part that’s a result of, quite frankly, how we pick our design picks, as we discussed in past calls. Because of our sensitivity to trends and inflation and things of that nature, it’s not a very – it’s not just a straightforward simple formula how things will flow through. So just because you get x points of rate, it’s not – this can completely flow through. Depending on the line of business in the product, we make certain assumptions as to how we see future loss costs. So is it going to come through? Yes. Is it going to come through more and more as the earned premium builds, as you suggested? Yes. But as, again, we’ve suggested in the past, we don’t want to declare victory prematurely on our business just – and let the full rate increase flow through because, again, we like to err a bit on the side of caution when it comes to our picks.

William Berkley

Management

I think you also have to recognize that there was more positive development when you go back to 2010, for instance, by a significant amount. I think the positive development in 2010 was sort of four points better than it was, and so while the loss ratio looked the same, in fact there was really four points of more positive development in 2010 than there was in this year. So as there becomes less positive development, the current accident year is picking up that slack. Josh Shanker – Deutsche Bank: Well, if I look at x development in cats, I have a 64.1% loss ratio for 2010 and – for the full year, and for 2012 was 63.6%, about 50 basis points of improvement. I don’t know, maybe my numbers aren’t quite right there.

William Berkley

Management

I don’t have the sheet right in front of me. It’s not quite right, but it’s directionally right. I think that it was slightly better than that, but the answer is it has not fully gone in. I think we’re also probably being a little more conservative in our loss picks at this point in time because we’re more concerned than – candidly than seems needed in the current environment. We’re probably more concerned with inflation than many of our peers. Josh Shanker – Deutsche Bank: Great. And then on...

William Berkley

Management

Our current loss picks are probably a bit more conservative. Josh Shanker – Deutsche Bank: And then on your optimism, you’re as optimistic as ever, although I think at this point you would have thought that rates could be approaching 10% on renewals given what you’ve said in the past. Are there spoilers out that are preventing you from reaching -?

William Berkley

Management

I think what I said is, in 2013, I expect the price increases to be in the 8% to 10% range. I think that – I’m hoping that that’s the case. I think that no business that’s led by a pessimist generally succeeds, and that is my view, yes. Josh Shanker – Deutsche Bank: I think there’s something to that, Bill. Thank you very much.

Operator

Operator

Thank you. Our next question comes from Amit Kumar from Macquarie. Your line is open. Amit Kumar – Macquarie: And good morning.

William Berkley

Management

Good morning. Amit Kumar – Macquarie: I guess it’s related to the last question on pricing increases. Maybe just talk about what you might be seeing for 2013? I mean do you see that 6.5% already turning to sort of 7.5%, 8%-ish, or just because this is the fourth quarter you’ve gotten rate-over-rate? Maybe just talk about the directional trends until now.

William Berkley

Management

I’ll make one comment and then I’ll turn it over to Rob. I do think that one thing we saw differently than some other people, we did see better prices in October-November than we did in December. December was a more competitive pricing month. So it’s hard to look – it still goes month-to-month how competitive things are. Rob, do you want to comment?

Rob Berkley

Management

Yeah, well, I guess just to add on to what you said a moment ago, it’s not unusual. You see people trying to make their year-end budgets. So they give the full court press, if you will, in December. Having said that, in spite of that full court press, the environment was still one where it was pushing for more rate. Our general view is that you will see the marketplace looking for as much of a rate increase or more during 2013. Trying to predict with such a fine brush, if you will, down to what some might suggest are basis points, that’s a pretty slippery slope. But generally speaking, there’s nothing that leads us to believe that 2013 will not be a continuation of what we saw in 2012. And it’s more likely that rates will continue to build, if you will, from where they are rather than erode or diminish. Amit Kumar – Macquarie: That’s interesting. I guess other question is also on margin improvement. My sense is, I guess what you’re saying is that if loss costs remain at similar levels, simplistically we should at least see a 300 basis point, 300-plus basis point improvement for 2013. Is that – maybe it’s too simplistic, but is that fair?

William Berkley

Management

I think that we would expect that, overall, the improvement in margins 2013 to 2012 should be in that level. Amit Kumar – Macquarie: Okay, that’s all I have. Thanks.

Operator

Operator

Thank you. Our next question comes from Vinay Misquith from Evercore Partners. Your line is open. Vinay Misquith – Evercore Partners: Hi, good morning.

William Berkley

Management

Good morning. Vinay Misquith – Evercore Partners: The first question is on the expense ratio. Been just curious, we saw some expense leverage this year. Do you expect to see more of that in 2013 versus 2012? Has the build out of the platform really been finished in 2012?

William Berkley

Management

I think that, yes, you’ll see more expense benefits as time goes on. As profitability increases, there is more both incentive payments to producers and to management, but we think that is – that overall, the expense ratio should come down significantly. Vinay Misquith – Evercore Partners: Okay. That’s helpful. The second question is on growth opportunities. We’ve heard from a few other players, maybe one other specialty player, that maybe there is some more business coming into the excess and surplus lines market. Have you seen that trend increasing recently?

Rob Berkley

Management

This is Rob. The answer is that we are seeing more submissions coming in, whether – and I would suggest that the specialty market population is growing. But it certainly has not reached anything approaching what traditionally we’ve seen in a hard market. So you can see, as throughout – we’ve commented on occasions, throughout 2012, you can see that ground swell beginning to build, but I don’t think that we’ve fully hit our stride yet, but it’s coming.

William Berkley

Management

Vinay, I think that if we were – if you were to ask us what is a little different about this market change, I think that’s one of the things that we haven’t seen as quickly as we would have thought appropriate for our expectations and our look at the market. And that really is, we would have thought that there would be a lot more business flowing into that specialty market than seems to be flowing into that market at the moment. But it’s coming, but it’s coming much slower than we would have expected. Vinay Misquith – Evercore Partners: Sure. Fair enough. One last numbers question. Since the business mix has changed a little bit, just curious what your normalized cat loss ratio should be for the year?

Gene Ballard

Management

For 2012 or... Vinay Misquith – Evercore Partners: No, for 2013.

Gene Ballard

Management

2013. It’s pretty hard to say, but historically, it’s been around two points, two and a half points.

William Berkley

Management

Yeah, I don’t think our business mix has changed so materially. I think that we do have a little more exposure on a gross basis, but we have been pretty good at buying strategically and spending a lot of our own money on it – reinsurance. I mean one of the things that I find interesting is that people always say, if it weren’t for cats, we would have had x result. But in fact, the reason we have better results is because we buy reinsurance and it impacts our results every year because we pay premiums for it. Vinay Misquith – Evercore Partners: Right.

William Berkley

Management

So I think in fact the two and a half points, probably three points on the outside would be what we would expect and we wouldn’t think it would be much more than that. The rest of our cat gross exposure is in fact in our reinsurance line – reinsurance purchases. Vinay Misquith – Evercore Partners: Okay. That’s helpful. Thank you.

William Berkley

Management

Yes.

Operator

Operator

Our next question comes from Meyer Shields from Stifel, Nicolaus. Your line is open. Meyer Shields – Stifel Nicolaus: Good morning, everyone.

William Berkley

Management

Good morning. Meyer Shields – Stifel Nicolaus: Rob, I take your point about not reading too much into small fluctuations in terms of the average renewal premium rate increases. But I guess one thing that stands out is that, at least in the last hard market, you did see what was very clear acceleration from quarter to quarter in terms of the magnitude of rate increases, and I was wondering if you could talk about why you think we’re not seeing just more obvious acceleration?

Rob Berkley

Management

Well, I think it depends on when you choose the point in time that the market started to turn. If you choose the fourth quarter, if you will, of 2001, then that’s one thing. If you look back to, in our opinion, when the market really started to turn, which was late 2000, I think you would see again much more of an incremental building or a gradual ground swell that came about. So I think that it is likely that you’re going to see the momentum build. Will it be a perfectly smooth curve? No, I don’t think so, but historically I’m not sure if it’s ever been. Meyer Shields – Stifel Nicolaus: Okay. And Bill...

Rob Berkley

Management

Obviously, if we have – just to add to that, I think if we have a noteworthy event, that could be a shot in the arm, if you will, that will change the circumstance. And I also think, as I suggested in my comments and others I suspect have discussed, the impact of investment income, it seems to be something that everyone in the industry is talking about, but very, very few are actually contemplating that when they think about how they price their product. I think that possibly could be the second shoe to drop.

William Berkley

Management

I think that I might add that the cycle for the E&S business especially was down much harder. So the bottom of the cycle was harder, so you really needed those tremendous increases in prices just to get back to equilibrium. This cycle was not down as hard and you didn’t have what I call a fear event take place; that fear event still hasn’t taken place. It was the World Trade Center that was the fear event. At the bottom of the cycle, things started moving up, they moved up and then they started to turn back down again. But the fear event didn’t take place. It was merely the issues that caused the normal cyclical swings of the business. Meyer Shields – Stifel Nicolaus: Okay, that makes perfect sense. I wanted to ask quickly about the recent hire for southeastern standard lines. Is there something that you see particularly attractive about that market or is it just an area of growth?

Rob Berkley

Management

I think all of the above. We think it’s an interesting part of the country, which has performed reasonably well and has good future potential. We also philosophically have a view as to how big a regional company can be from a territory before it really is no longer a regional company. And we concluded that Georgia was a state that we wanted to have more of a presence in. And we wanted to have our base, if you will, to serve the surrounding states more local as far as its proximity to those. So it was really a strategic decision, a combination of the talent that was available, how we view the marketplace, and our view as to need to be somewhat local in a region of the country truly to have a differentiator as far as your business model.

William Berkley

Management

Let me go off on a slight tangent and say, we have a different view than most of our competitors who have a business and then think they grow by expanding and extending, and then you get to be an almost national company instead of a regional company or a specialty company that keeps adding new pieces to it. As opposed to our view, which is you keep small pieces that are close to the customer, close to their specialty, with great expertise, that you don’t have to succeed by having a bigger and bigger company. Those aren’t our views. So we were in some of the states around Georgia. Georgia is a big state where there’s lots of opportunities and we felt like this was a real opportunity. And we didn’t want a – have one of our companies from three states away decide to move in and be another non-local company there. We think that’s the strategy, to keep units small, keep them close to the customer in everything we do. And then we think that’s one of the core ways we differentiate ourselves. The guy who is making all of the decisions is going to be in that marketplace. Meyer Shields – Stifel Nicolaus: Okay, fantastic. Thanks so much.

Operator

Operator

Our next question comes from Brian Meredith from UBS. Your line is open. Brian Meredith – UBS: Yeah, thanks, good morning.

William Berkley

Management

Good morning, Brian. Brian Meredith – UBS: Good morning, guys. A couple questions here. First one, Rob, Bill, I wondered if you could talk a little bit about what you’re seeing with respect to loss trends? I mean you mentioned that inflation is somewhat of a concern for you. Is it still running kind of where you said it was in the third quarter and what gives you some concerns about potential trend acceleration?

Rob Berkley

Management

If we break trend down maybe into medical versus everything else, Brian, medical continues to be, I think, a concern for all industry participants. As far as everything else, trend still seems to be somewhat benign, but we have a general concern as to where inflation is going and we think that we will not be completely inflated from that. Obviously, it was referenced a few moments ago as it relates to the investment portfolio, but that clearly impacts us on the risk-bearing side of the business, how we price our products and how we reserve for it. So again, what we’ve experienced so far doesn’t necessarily give us a big reason to pause. It’s more as we look out the front windshield and see what may be coming our way. But we feel as though it is prudent not necessarily to assume that future trend will necessarily be what we’ve experienced to date.

William Berkley

Management

Brian, this is Bill. I think that to add to that, as Rob said, when you look out the front window, you try and look ahead. And for us, first and foremost, insurance companies, in spite of what people talk about, do better in inflationary environments than in non-inflationary environments. So we’re not afraid of them, but there’s both two things that impact it and you have to be prepared for them. The risk of a fixed income portfolio with a longer duration and the risk of an investment portfolio that can’t keep up giving you returns. So I think that what we are trying to say is we’re trying to be careful in establishing our reserves assuming that within the life expectancy of that duration, which is three and a half years give or take, that we’ve considered that sometime in that period, inflation will come home to roost and we want to be sure we don’t have an adverse surprise there. And the other thing is, in our bond portfolio, we’re going to just constantly be watching that duration. The duration has come down over the past couple of years a little bit. And it’s likely to come down a little more as we look out. So if we do nothing as far as cash flow and reinvestment, our duration comes down from 3.4 years to 2.4 years. It may not come down that much, but our duration is clearly going to shorten up over the next 12 to 18 months. We think inflation is out there and while we don’t know when, we think it’s clearly going to be out there. Brian Meredith – UBS: Okay. Great. Thanks. And then next question, Bill, on the 15% ROE target, which you hope to achieve here, I’m just curious, how likely do you think that is achievable given that there’s a lot of other companies out there that have basically lowered their ROE expectations in the current interest rate environment. They’re happy with either high single-digit or a low teen return on equity. Do you think you’re going to face some resistance there? Do you think it’s – you can still achieve it in this rate environment?

William Berkley

Management

Well, if you lower your target, you’re surely not going to achieve it. We believe that it’s achievable and we’d rather have that as our goal and our target and fall short than say we’re going to settle for a lower target. It is going to be tough with this interest rate environment. There’s no question about it. Every single person on the management team talks about it. They understand it. Clearly, we did a little better at that with our 12.9% return this year. And we think that in 2013, we’ll be able to do better than that. Whether we get to 15% or not, I can’t tell you. But everyone in this company is really cognizant of it. Our long-term incentive plan that was established five years ago paid out. It only paid out at about 57% because we didn’t hit that 15% return. So – but if you don’t meet the standard, lowering the standard doesn’t help. We believe that for us to achieve outstanding results for our shareholders, we ought to keep that target. Now, that’s not to say we think we’ll make it every year. But I certainly wouldn’t lower it consequentially. Brian Meredith – UBS: Great. Thanks. Then, Bill, just one quickly, could you give us your thoughts on what you think is going to be happening with interest rates here the next 12 months to 24 months?

William Berkley

Management

Well, in the shorter end of that, I think interest rates are not going to move up very much. In the long run, I think you’re going to probably see interest rates move up. But I think you have so many variables in the concept of one world between Europe, Japan, China and the U.S., it’s no longer this forecast of what’s happening in America. It’s really a much more of a global picture and currencies trade so freely. So I don’t see anything happening that’s going to cause interest rates to move up in the next eight to 12 months. I think as you go out further than that, I would expect interest rates to move up. Brian Meredith – UBS: Thank you.

Operator

Operator

Thank you. Our next question comes from Jay Cohen from Bank of America. Your line is open. Jay Cohen – Bank of America: Thank you. Couple of questions. I guess one question on the Alternative Markets segment. It looks like the loss ratio there was quite a bit lower than it had been running, I’m wondering if there’s anything unusual there?

Rob Berkley

Management

Yeah, well, that’s a segment that’s been achieving the highest rates across the group. It’s predominantly workers’ compensation. So we’re seeing more of that benefit come through there than we are in the other segments. Jay Cohen – Bank of America: Got it.

William Berkley

Management

The alternative market is primarily -

Rob Berkley

Management

Workers’ comp.

William Berkley

Management

Workers’ comp and that’s where the biggest rate increase has been. Jay Cohen – Bank of America: Got it. Can you also tell us how the arbitrage funded this quarter?

Rob Berkley

Management

Essentially it broke even for the quarter. Jay Cohen – Bank of America: Okay. And then lastly, Bill, you had mentioned that you are finding newer places to invest, if you could talk about what you see some of those opportunities are?

William Berkley

Management

Well, obviously, I have talked retrospectively because I’m not – the best and clearest example is, for about three months, we found mezzanine mortgages that were opportunities because they were loan to value and still in the range of first mortgages. So a mez mortgage where loan to value was under 60% where we could get 6% or more. But that only lasts for a short period of time, so we put to work, let’s just say $100 million or $150 million, and the market changed and that rate came down to 5%. And there are other things like that where we provide debt financing in small quantities for special projects that aren’t so big to attract big investors, but we can step in, get done and do it for particular funds that have special purpose vehicles where we’re very well collateralized, 2:1, 3:1, 4:1, 5:1, and give us the opportunity. People who have lots of time to do that, they don’t have to wait for us. They don’t need us. So we’re continuously finding those things. The biggest problem, Jay, is that they come in $50 million or $100 million pieces and it’s very difficult to find out how quickly they’re going to last, but you have to be cautious and not put so much money in any one of them at any given moment in time. So these smaller pieces give us diversification, but by the time we go for the second piece, other people have found it or they found other people. So it’s a constant hunt for opportunities. And it continues and we’ve got a couple of new ones that we’re just doing, but obviously I’m not anxious to talk about them because I’m not anxious to make the investment cycle shorter than it is. It’s short enough already. Jay Cohen – Bank of America: Yeah, yeah. I guess the other issue for the investment income is that you’re shortening duration, that’s got to put some additional pressure on the fixed income portfolio.

William Berkley

Management

I think I said we will take advantage of the shorter duration as we see this move ahead, but I’m not expecting that certainly for the next six months. Jay Cohen – Bank of America: Got it.

William Berkley

Management

But I think that we will, somewhere in the 12- to 24-months period, try to do that and it will also depend on how many of these other opportunities I can find to give us some benefits. Jay Cohen – Bank of America: Got it.

William Berkley

Management

I think we sit here and say that, in the short run, inflation is a trouble. In the long run, inflation is a benefit. Knowing when you pull the trigger to protect yourself for the short run is a critical management responsibility. Jay Cohen – Bank of America: Yeah. Thank you.

William Berkley

Management

Yes, sir.

Operator

Operator

Thank you. (Operator Instructions) Our next question comes from Amit Kumar from Macquarie. Your line is open. Amit Kumar – Macquarie: Just a sort of a clarification on the prior discussion on margin, then we were talking about that 300 basis point – at least 300 basis point improvement, did that also include an improvement in expense ratio or is that in addition to that?

William Berkley

Management

That was what we thought would be our gross improvement. It could be – we could benefit more, but you have to understand, there is also a negative impact from expense ratio because of change in accounting. So where that exactly falls out, I’m not sure. We were giving you an approximation. Someone asked us, would that mean we should see at least, and I said yes. I’m not trying to make your job easier, Amit. Amit Kumar – Macquarie: Okay, that’s all I had. Thanks.

Operator

Operator

Thank you. I’m showing no more questions at this time. I’ll turn the call over to Mr. William R. Berkley for closing remarks.

William Berkley

Management

Okay. Well, I think that one of the things that differentiates companies is how well they prepare for the future, how carefully they look at the future, and how they make strategic decisions. We think we do some of those things especially well, from buying reinsurance to investing, to expanding and a strategy of managing businesses that are close to the customer. We’re very enthusiastic. We do see that 300 basis point improvement in margin. We think that the adequacy of our reserves has never been stronger. And we’re very excited over the next several years to take advantage of what’s clearly a hardening market. Can I say that it’s the hardest market ever? Certainly not. But is it going to allow for profitability in a more than adequate way? Absolutely. So thank you all very much. Have a great day.

Operator

Operator

Ladies and gentlemen, this does conclude today’s conference. You may now disconnect. Thank you.