Mark Read
Management
Good morning, everybody, and welcome to WPP's 2024 First Quarter Trading Update. I'm Mark Read. I'm joined here by Joanne Wilson, our CFO; Tom Waldron, head of our Investor Relations team and their team. So let's turn to the presentation. And before we get started, please do take notice of our cautionary statement on Page 2. On Page 3, the agenda, I'm going to introduce results briefly before Joanne takes you through the detail, then I'll come back at the end to review quickly our strategic progress against the objectives we set at the Capital Markets Day at the end of January. So a summary on Page 4, I think we've been very focused in the first quarter on implementing the strategic moves that we outlined at the CMD in January. We'll come on to the specifics but my impression -- our impression has been very well received by our people and particularly by our clients who can see the benefits of a simpler, more agile organization that we're moving to and the power that we can deliver by integrating technology and AI across it. Our first quarter performance, while not as strong as we would like, was very much in line with our expectations against the toughest comparator last year, really driven by continued pressure from technology clients and the impact of certain client losses in 2023 and even going back to 2022. That said, we do see momentum improving over the rest of the year. We expect technology clients to turn from a negative in Q1 to a positive over the course of the year and the impacts of budget cuts will tail off while we have a strong new business pipeline. In addition of a new structure is making us more agile and more competitive and the impact of AI is being seen in our conversations and discussions and meetings with clients. So that all leads us to really reiterating our guidance for the full year at this point. Turning to the highlights on Page 5. As I said, we did see pressure on the top line, very much in line with our expectations, and Joanne will get into the trends within that. Had a good [ set ] of client wins, particularly in media with Nestle, but also in health care, where we have the ability now to serve clients in sectors where we may not have been able to before. From awards perspective, the strength of both our creative and media agencies was recognized in WARC and the Drum creative rankings and we're very proud that Ogilvy was Ad Age's Global Network of the Year, I think an accolade they've received certainly in the last decade, maybe longer. So a fantastic job there by Devika, Liz and the team really are making Ogilvy recognized as the strongest creative network in the world. Strategically, a lot of our focus has been on implementing the actions we announced at CMD. The structural changes at VML, GroupM and Burson are going well. All three agencies are on track to deliver the savings. We've had a very positive response from clients and people with really very limited fall back. And in AI, we continue to invest very heavily. We're seeing continued growth in users of WPP Open, now up to 50,000 people across the group. We're integrating the latest models, Bria, the visual AI tool, the latest Google Gemini tools and our most recent OpenAI releases as well. We demonstrated the first release of our Performance Brain at Google Next in Las Vegas earlier this month which really allows you to make predictive judgments or predictive adjustments on content and it's good to see that as a feature of the keynote at the event. I want to make the observation that our new simpler organization is both enabling us to move faster and in a more coordinated fashion and enabling the deployment of these AI tools across our organization. So net-net, a quarter very much as we expected, we don't see changes in the outlook. So we're reiterating our guidance for the year on both top and bottom line. So over to Joanne. Thank you.