Avishai Abrahami
Analyst · Citigroup. Your line is open
Thanks, Lior. I've been getting a lot of questions about AI lately. So, I want to share my thoughts to close out our time today. [Our background] [ph] prior to Wix was in the development of advanced computing algorithm, including AI, which is why I find the recent AI breakthrough so exciting. In fact, the data and AI groups here at Wix report directly to me. Over the past decade, we've been unlocking more and more opportunities based on AI, breakthrough, while also collaborating with the best teams on the planet at OpenAI, Google X, IBM, and others. My thoughts on AI can be summarized in three key points. First, our goal at Wix is to remove friction. The easier it is for our user to build website, the better Wix is. We have proven this many times before for the development of software and products including AI as we make it easier for our users to achieve their goals. Their satisfaction goes up, conversion goes up, user retention goes up, monetization goes up, and the value of Wix grows. In 2016, we launched Wix ADI, an AI based [titration platform] [ph]. In fact, it's equivalent to using a prompt to build a site. The user enters some basic information about their business and they recommend the pages images and text that makes sense and then generate the site personalized to the business. Obviously, the tech generation ability in 2006 were a bit naive compared to the recent [gen AI tools] [ph] of today. That said, due to our long established team, and institutional knowledge of AI, it was easy for us to replace that initial text generation tool with open AI, ChatGPT for our text – AI text creation, which we introduced earlier this year. Today, new emerging AI technology is creating even bigger opportunity to reduce friction in some areas that were almost impossible to solve a few years ago. When we embed these technologies into our platform, it increased value for our customers. We believe this opportunity will result in an increased addressable market and many more satisfied users. We have over 200 AI and Gen AI model deployed on our platform, both to simplify complex technology for our users and to improve internal workflows and development efficiencies. This model power many processes and innovation of ours, including full site creation, text creation, manipulation, and enhancement, site design, user support, user sentiment analysis, site classification, recommendation engines, semantic search, forecasting and many more. In the coming months, we will introduce even more AI tools to be fully powered by [LLM] [ph] and proprietary algorithms, which will, of course, include full site creation that not only generate content, but also the design and the layout. It will also integrate with everything you need to run a business such as e-commerce, scheduling, SEO, and more. The second important point is that there is a huge amount of complexity in software, even with websites, and it's growing. The question today is not when AI will be able to create the content for our website. That already has been possible for many years. Wix ADI fully demonstrated that. The big question today is what happened when AI can generate order content and the code of the software needed to run a fully functional website? For example, even if AI could quote a fully functional e-commerce website, which I believe we are still very far from, there is still a need for the site to be deployed to a server to run the code, to make sure the code continues to work, to manage and maintain the database for when someone wants to buy something, to manage security, to ship products, to partner with payment gateways and many more things. So, even if you have something that can build pages and content and code, you still need much more. That gets to my third and final point. And that is, even in the far future, if AI is able to automate all of those less, it will have to disrupt a lot of software industry. You will no longer need a database management in server management and cloud computing. I believe we are very far from that. And that before then, there will be many more opportunities for Wix to leverage AI and create value for our users. To add to that, [indiscernible] what we do today is aligning our user to capture their story and bring it to the web. It is not a text that ChatGPT generate. It's helping the user use ChatGPT to create their version of that text to tell their story. It's not about [mid-journey] [ph], using [mid-journey] [ph] to create images for your business. For example, like yoga studio or an amusement park, you need an image of your yoga studio and your amusement park. For your e-commerce site, you need images of your products that are being sold. The images have to be real and the story needs to be real and the value of turning that story online and how to do it well, is a big part of what we do here at Wix. As you can tell, I'm tremendously excited about the power of AI and the power that AI is bringing and the major opportunities it will create for our users and our business. Thank you again for joining, and we will now take your questions.