Thierry Delaporte
Analyst · Sudheer Guntupalli from Kotak Mahindra Asset Management. Please go ahead
Deepak, thank you. Hello, everyone. Thank you for joining our quarterly earnings call. Joining me from Bangalore today is our CFO, Jatin; our Chief Growth Officer, Stephanie; our Chief Human Resource Officer, Saurabh; and our Chief Operating Officer, Amit. So, on this call, I want to share with you the details of our annual results as well as our fourth quarter performance. We share highlights of our sectors, markets, service offerings, and an overview of the demand environment. And finally, our business outlook for the quarters ahead. Of course, happy to also take on any questions you have for us. Starting on FY 2023. We closed with the strongest ever bookings recorded in a year. Our bookings in total contract value terms, grew over 28% year-on-year. We finished the year with two consecutive quarter of total bookings of over $4.1 billion each. Our revenues, they grew 11.5% year-on-year in constant currency terms, putting our full year revenue at $11.2 billion. Our operating margin for the year was 15.7%. The cash conversion was at 115% of net income versus 91% in the previous year. Our transformation journey continued in FY 2023. We made several strategic investments and acquisitions, and we've added new capabilities. Whether it is our account strategy, the large deal approach or our sector and market mix, there's a clear and obvious difference between the Wipro pre-2020 and the Wipro of today. Our top accounts are bigger in size. We have a more diversified pipeline and we continue to make bold investments in talent to support our future growth. Now coming to Wipro's performance in the fourth quarter. Total bookings for the quarter were US$4.1 billion. In total contract value terms, quarterly bookings grew by 47% year-on-year in the Americas on strategic market unit, and by up 33% year-on-year in Europe. The revenue for the fourth quarter was up by 6.5% year-on-year in constant currency terms. Sequentially, revenue declined by 0.6%. This is mainly due to the uncertainty in the market and the resulting slowdown in discretionary spending. Our operating margin for the quarter was 16.3%. That is 60 basis points higher than the full year margin of 15.7%. Our IT services profit was highest ever in absolute terms. Our CEO team under Amit's leadership has brought in new rigor to the way we approach operations, where we enhance delivery, drive client experience and efficiencies. And we are already seeing the impact of utilization rates improved to 81.7% in Q4 from 79.7% in the previous quarter. Looking at earnings per share. EPS is expanded for the third consecutive quarter. We reported EPS of INR 5.61 for the quarter. Now turning to our sectorial performance. All four of our strategic market units recorded over 10% revenue growth for the full year in FY 2023. In Americas one, revenue grew 6% in Q4 and 13% for the full year in FY 2023. There growth was led by health care and medical devices at 10%, followed by Consumer Goods and Life Sciences at 8%. Americas two market grew 4% year-on-year in Q4 and 10% for the full year as well. Energy & Utility revenues grew 8% during the quarter; securities, capital markets and insurance grew 7% during the quarter. But we are seeing some softness in the banking and financial services space, no doubt, and in consulting due to the current macro environment. The bookings in terms of our total contract value grew 27% in Q4. These are all year-on-year comparison figures, of course. Third market, our Europe market, delivered a year-on-year revenue growth of 9% in Q4, 12% for the full year. Growth in Europe was led by Southern Europe and Germany, which grew over 30% and 20% in Q4, respectively. Finally, revenues for the APMEA market unit grew at 8% year-on-year in Q4 and 10% for the full year. There, Southeast Asia grew about 25% year-on-year and Middle East is growing in double digits as well. For the full year, bookings in TCV terms are looking healthy with 20% year-on-year growth. We also have ambitious growth plan for India. In fact, you should know that we have significantly improved our quality of revenue in our step enterprise segment over the last couple of years. With that, we have decided to merge that segment with our IT Services segment starting Q1 2024. Now let's look at the performance from the service offering standpoint. Our ideas, global business line grew 7% year-on-year in Q4 and 14% for the full year. Most of the service lines showed a healthy year-on-year revenue growth led by cloud transformation, which grew 22% year-on-year and Applications and Data grew 18% year-on-year. Our iCORE global business line grew by 6% year-on-year in Q4 and 8% in the year of 2023 -- fiscal year 2023 Digital operations and platform led but the growth was 7% year-on-year for the quarter. Against a weakening macro environment, our results underscore the efficiency and the effectiveness of our transformation and growth strategy and how far we've come in just under three years. We are not only winning at a higher rate in the market, but the nature of the deals we are winning is changing. Today, we have 19 $100 million accounts compared to 11 in fiscal year 2021. We are winning large transformation deals benefiting from the consolidation in the marketplace and expanding our relationships with existing clients. As an example, we expanded our long-term relationship with a multinational insurance company through a strategic transformation initiative, the growth-oriented initiative will enhance customer experience, simplify and digitize operations and lower the cost to serve as part of a 10-year partnership. In another example, Wipro was selected by a leading global professional staffing services provider to help them transform into a shared services product platform operating model. The new operating model will help accelerate the simplification of technology, applications, infrastructure and risk management. Here, again, leveraging cloud as a key enabler for business scalability and agility. In many of these deals, we are bringing one Wipro capabilities together in brand new and innovative ways, including introducing a product platform mindset and combining experience platforms and operations to drive business outcomes. Further, as market conditions soften, we are deploying advanced technologies to help clients better manage cost and anticipated risks. We are building resiliency here and efficiency for our clients' businesses. For example, we've been selected by a leading North American financial institutions, as a strategic partner for their Data as a Service platform to accelerate their cloud migration, we will leverage our data analytics and artificial intelligence accelerators to expedite this journey and bring cost benefits. Our partnership strategy is yielding good results. As we continue to build capabilities jointly with our strategic partners and drive large complex deals. The share of partner bookings as a percentage of our total bookings rose from 25% in FY 2020 to 44% in FY 2023. We believe our new organizational model of Four strategic market units and four global business lines will further improve our market position. Organizing around our strategy, priority areas, cloud, enterprise technology, engineering, consulting will give us the agility to adapt to changing market conditions, but also innovate even faster. One, Wipros FullStride Cloud is a significant growth driver for us, no doubt. Now, as a dedicated global business, it will accelerate growth, innovate with partners and clients and deliver on the promise of cloud via differentiated futuristic capabilities. Our new enterprise suturing global business line will combine our enterprise technology platforms and enable digital operations and security. By leveraging data and artificial intelligence, as well as immersive technologies, this GBL will build a distinctly forward-looking view into our clients' operational and technology needs. Let me now turn to our most important asset, our people. In a highly dynamic business and technology environment, building the right skills across our organization is more important than ever. Over the past year, we've trained over 50,000 employees in demand-driven skills. Next-Gen Associates, formerly call Freshers, continue to be a critical part of our talent strategy. The remaining of this group of colleagues is actually a reflection of their value to our business and of our commitment to their success. We hired over 22,000 next-gen associates in FY '23. Here again the highest ever in our history. Our talent transformation efforts are yielding results. In Q4, we were recognized by top employers Institute as 2023 top employer in 11 countries, actually even securing a top three ranking in five of those countries. Finally, our attrition rates have been steadily declining throughout FY '23. We ended the quarter with 14.1% attrition. Now looking ahead, the macro environment continues to be challenging. Our clients, our industry and many sectors are impacted by the prolonged uncertainty in this economic environment. These headwinds are impacting our business and projections as well. For the next quarter, we are giving a sequential guidance of minus 3% to minus 1% in constant currency. On margins, we expect to be in the similar range that we delivered in recent quarters. So to summarize FY '23, we closed the year with the strongest ever bookings recorded in the year. Our revenues grew 11.5% year-on-year in constant currency terms, taking our full year revenue to $11.2 billion. Finally, our IT services operating profit is the highest ever at US$ 1.7 billion for the year. By most accounts, we've closed our fiscal year at a significantly improved place than where we began. We're getting stronger operationally, taking a more futuristic approach to our solutions. We have the growth mindset and the right organizational structure and talent, giving us the resiliency for long-term success. With that, let me turn it over to Jatin for his comments. Thank you.