Michael Santomassimo
Analyst · Piper Sandler
Thanks, Charlie, and good morning, everyone. Charlie highlighted many of the ways we're actively helping our customers and communities, which we highlighted on Slide 2, so I'm going to start with our first quarter financial results on Slide 3. Net income for the quarter was $4.7 billion or $1.05 per common share. Revenue grew from both a year ago and the fourth quarter as the decline in net interest income was more than offset by higher noninterest income. Our first quarter results included a $1.6 billion decrease in the allowance for credit losses. And as a reminder, in the first half of last year, we built reserves by a total of $11.5 billion, and we had $18 billion of allowance for credit losses at the end of the first quarter. We completed the sale of approximately half of our student loan portfolio in the first quarter, which resulted in a $208 million gain and $104 million goodwill write-down, and we closed the majority of the remaining portfolio just this past weekend. Our effective income tax rate in the first quarter was 6.4%, which included net discrete income tax benefits related to closing out prior year's tax matters. Our capital and liquidity remained strong. Our CET1 ratio increased to 11.8% under the Standardized Approach and 12.6% under the Advanced Approach. We repurchased 17.2 million shares of common stock for a total of $596 million, and we had $33 billion of excess capital over our CET1 regulatory minimum at quarter end. Our liquidity coverage ratio was 127%. Turning to Slide 5, which summarizes the financial impact of the business sales Charlie highlighted. We have included the 2020 revenue and expense associated with the businesses in the slide. While they represented a little over 3% of 2020 revenue, the pretax earnings is much smaller. Note that the table does not include the credit cost associated with the student loan portfolio, which can have a meaningful impact on the business's P&L, and the expected expense reductions related to this business are incorporated into our $53 billion outlook for the year. Also, the expenses we have included related to the Corporate Trust and Asset Management businesses are the total expenses for those businesses. Some of those expenses may continue after we close the deals as we have transition service agreements, and roughly 10% to 20% of those expenses are items, such as corporate overhead, that will take time to manage out of the expense run rate. In terms of segment reporting, the Asset Management business is now reported in Corporate. Given that we announced the sale of the Corporate Trust business late in the quarter, that business is still included in Commercial Banking and will move to the Corporate sector in the second quarter. Turning to credit quality on Slide 6. Our net charge-off ratio in the first quarter declined to 24 basis points, the lowest it's been in a number of years and down 14 basis points from a year ago. Our losses have trended significantly better than our expectations due to the impact of forbearance programs and the unprecedented amounts of government stimulus. While there's still a lot of uncertainty, there are encouraging and improving trends related to commercial credit quality. Commercial net loan charge-offs declined $159 million from the fourth quarter to 13 basis points, the lowest loss rate since the third quarter of 2019. The improvement was broad-based with declines in all asset types, including $116 million of lower commercial real estate losses. As we have done since the start of the pandemic, we continue to closely monitor our exposure to retail, hotel and office property types. The reopening of the economy has had a positive impact on retail and hotel as cash flow levels have begun to improve. That said, stress remains, and retail, in particular, was the driver of charge-offs in the first quarter. Though, clearly, there are negative demand trends in many office markets, the office portfolio continued to perform well, and we're not seeing any widespread stress in the portfolio as of now. Consumer net charge-offs declined $221 million from a year ago with improvements across all asset types but increased $88 million from the fourth quarter with higher losses in other consumer loans and credit card but still continue to be low. Nonperforming assets declined $692 million or 8% from the fourth quarter driven by lower commercial nonaccruals, primarily due to declines in energy and commercial real estate nonaccruals. $10.7 billion of our consumer loan portfolio, excluding government-insured loans, remaining COVID-related payment deferrals at the end of the first quarter. We stopped offering non-real estate-related COVID deferrals in the fourth quarter, and 98% of the balances that were still in deferral at quarter end were real estate-related. Loans that have already exited COVID deferrals have continued to perform better than we anticipated with over 95% of the balances current as of the end of the first quarter. Though we're not -- Though we're still not all the way back to pre-pandemic levels, we've continued to adjust our credit policies to reflect better economic conditions. Due to the reserve release in the first quarter, our allowance coverage ratio declined from the fourth quarter but was up 90 basis points from a year ago. Similar to the fourth quarter, while observed performance has been strong, there was still a significant amount of uncertainty reflected in our allowance level at the end of the first quarter, and we'll continue to assess the level of our allowance. If the economic trends continue, we would expect to have additional reserve releases. On Slide 8, we highlight loans and deposits. Our average loans declined for the third consecutive quarter and were down 9% from a year ago. The decline from the fourth quarter was driven by lower residential real estate loans due to continued high prepayments and re-securitization of loans we purchased out of mortgage-backed securities last year. Real estate loan balances have been impacted by actions we took early last year to discontinue correspondent nonconforming originations in home equity lending. We have started to originate correspondent nonconforming loans again and should start to see more volume from this channel over time. Commercial loans were relatively stable from the fourth quarter but were down 8% from a year ago when there was a strong borrower draw activity during the early stages of the pandemic. Average deposits grew $55.5 billion or 4% from a year ago and 1% from the fourth quarter with growth in our consumer businesses and commercial banking, partially offset by declines in the Corporate, Investment Banking business, Corporate Treasury, reflecting targeted actions to manage under the asset cap. With continued deposit growth, we have been actively managing down our long-term debt outstanding. We tendered for $6.8 billion of senior and subordinated debt in the first quarter. And along with maturities, total long-term debt declined $29.6 billion or 14% from the fourth quarter and was down 23% from a year ago. Turning to net interest income on Slide 9. Net interest income declined 5% from the fourth quarter driven by 2 fewer days, unfavorable hedge ineffectiveness accounting results, continued repricing of the balance sheet and lower loan balances. These impacts were partially offset by the benefit of lower long-term debt. On the call last quarter, we provided our 2021 net interest income outlook. We still expect net interest income to be flat to down 4% from the annualized fourth quarter level of $36.8 billion as the benefit of a steeper yield curve has been largely offset by softer-than-anticipated loan demand, low utilization rates on commercial loans and faster-than-expected prepayments on residential mortgages. That said, it's important to recognize we are still early in the year, and our ultimate results for the year will remain dependent on how rate and lending environments evolve. If rates follow the current forward curve and commercial loans grow as the economic recovery gains momentum, which is expected by the industry, we would expect NII to land near the high end of the range. However, if loan demand proves softer than expectations, our total loan balance or -- and our total loan balance remains flat compared with where we ended the first quarter, we would expect to finish closer to the middle of the range. We continue to closely monitor the evolving trends across each of the major drivers, and we'll provide updates to our outlook as the year progresses. Turning to expenses on Slide 10. Noninterest expense increased 7% from a year ago driven by increased personnel expense. Deferred comp expense reduced personnel expenses in the first quarter of last year by $598 million. As a reminder, late in the second quarter of last year, we changed how we hedge deferred compensation, which reduced the volatility in our reporting for this item starting in the third quarter of last year. Personnel expense also increased from a year ago from higher incentive and revenue-related compensation, including the impact of higher market valuations on stock-based compensation, which was partially offset by lower salaries. All other expense was down 4% from a year ago driven by lower professional services expense due to efficiency initiatives. Our expenses declined 5% from the fourth quarter as seasonally higher personnel expense was more than offset by lower restructuring charges and operating losses. Our 2021 expense outlook is unchanged at approximately $53 billion with lower annualized expenses toward the end of the year. As we said on our last earnings call, our outlook excludes restructuring charges and the cost of business exits, such as the $104 million goodwill write-down related to the sale of student loans. We assumed $1 billion of operating losses in the outlook. The first quarter included $213 million of operating losses. But as you know, these expenses can be lumpy, especially as we continue to resolve legacy issues. We also assumed approximately $500 million of incremental revenue-related expenses as these have been higher than expected so far this year due to strong equity markets, which is a good thing, as revenue more than offsets any increase. If the current market level holds, we would expect incremental revenue-related compensations this year to be approximately $800 million, but we are still early in the year, and we'll update you as the year progresses. We are continuing to execute on efficiency initiatives, and additional initiatives continue to be identified and vetted. Turning to our business segments, starting with Consumer Banking and Lending on Slide 11. Net income increased from a year ago driven by revenue growth in home lending and lower provision for credit losses. Consumer and small business banking revenue declined 6% from a year ago, primarily due to the impact of lower interest rates and lower deposit-related fees. The decline in deposit-related fees was driven by higher average checking account balances and higher COVID-related fee waivers. We expect a high level of Paycheck Protection Program loan forgiveness in the second quarter, which would result in higher net interest income. But as a reminder, the fees on those loans originated last year are being donated, so you will see a corresponding increase in donation expense, so it won't impact the bottom line. Home lending revenue increased 19% from a year ago on higher retail originations and gain-on-sale margins. The 12% increase from the fourth quarter was primarily due to higher mortgage banking income related to the re-securitization of loans we purchased from mortgage-backed securities last year and an increase in retail originations. Credit card revenue declined 2% from both the fourth quarter and a year ago due to lower loan balances, reflecting elevated payment rates. We continue to make progress in executing our efficiency initiatives in our branches. Transaction volume continues to shift away from our branches with 82% of consumer and small business deposits in the first quarter done digitally, up from 76% a year ago. We have closed 395 branches since the first quarter of 2020, including 90 branches in the first quarter of 2021. We are on track to complete the remainder of the 250 branches we expect to consolidate this year. We've also continued to adjust staffing levels, including the reductions related to branch closures. Importantly, to date, we've been able to make these adjustments while reducing customer attrition and improving client satisfaction. Turning to some key business drivers on Slide 12. Our first quarter retail mortgage origination volume was the highest since 2016. Total mortgage originations increased 8% from a year ago as a $6.7 billion decline in correspondent originations was more than offset by $10.5 billion of higher retail originations. Total mortgage originations declined 4% from the fourth quarter due to the seasonal slowdown in the purchase market and as a growth -- and as growth in retail originations was more than offset by a decline in correspondent originations. While the mortgage origination market is expected to decline in the second quarter as the anticipated increase in the seasonal purchase market is expected to be more than offset by decline in refinancings, we currently expect our origination volume to be robust as we have strong demand in the retail channel, and we continue to build up volume in the correspondent nonconforming market. Auto originations increased 32% from the fourth quarter and 8% from a year ago in a strong market with supply shortages for both new and used cars. With improving -- with the improving economic forecast, we are gradually returning to pre-pandemic underwriting policies. Turning to debit card. Purchase volume increased 3% from seasonally strong fourth quarter levels. Debit card volume increased 20% from a year ago, reflecting higher consumer spending due to stimulus payments and improving economic conditions. And credit card purchase volume declined from seasonally high fourth quarter levels. Purchase volume was up 6% from a year ago as lower year-over-year volume early in the quarter due to continued reductions in travel and entertainment spend was more than offset by growth in March. Commercial Banking net income was up from both the fourth quarter and a year ago due to a decline in the provision for credit losses. Middle Market Banking revenue declined 20% from a year ago driven by the impact of lower interest rates as well as lower loan balances from reduced client demand and line utilization. Asset-Based Lending and Leasing revenue grew 7% from a year ago driven by higher net gains on equity securities in our strategic capital business as first quarter 2020 included impairments due to a decline in market valuations. This was partially offset by lower net interest income in first quarter 2021 from lower loan balances. Noninterest expense increased 4% from a year ago, primarily driven by higher technology spend, partially offset by lower headcount and consulting expense related to efficiency initiatives. Average loans declined for the third consecutive quarter and went down 19% from a year ago as COVID-related draws were repaid, and loan demand and credit line utilization remained weak. Average deposits were up 8% from a year ago as stimulus programs have injected significant liquidity into the market. Turning to the Corporate and Investment Banking business on Slide 14. In Banking, revenue declined 6% from a year ago driven by the impact of lower interest rates and lower deposit balances and grew 7% from the fourth quarter. The linked-quarter growth was driven by a 20% increase in Investment Banking revenue with strong debt and equity originations, partially offset by decline in advisory fees from strong fourth quarter levels. Commercial real estate revenue grew 5% from a year ago, primarily due to improved CMBS gain-on-sale margins driven by spread tightening as well as an increase in low-income housing tax credit income. Market revenue increased 19% from a year ago on strong client demand for asset-backed finance products, other credit products and municipal bonds, which was partially offset by lower demand for rates, products and lower equities and commodities revenue. Average deposits declined 27% and average trading-related assets were down 14% from a year ago, primarily driven by continued actions we've taken to manage under the asset cap. As I mentioned earlier, Wealth and Investment Management results exclude Wells Fargo Asset Management, which is now reported in Corporate and prior periods have been revised. Net income declined 18% in the business from the fourth quarter. Revenue grew, reflecting higher asset-based fees and higher retail brokerage transactional activity. Expenses were up due to seasonally higher personnel expense. Net income declined 8% from a year ago, reflecting the impact of lower interest rates on net interest income, partially offset by the higher asset-based fees. We ended the first quarter with record client assets of $2 trillion, up 28% from a year ago, reflecting strong market performance. Net flows into advisory accounts improved in the first quarter from a year ago in the fourth quarter. Average deposits were up 19% from a year ago, and average loans increased 4% from a year ago, largely due to customer demand for securities-based lending offerings. Slide 16 highlights our Corporate results, which included $1.2 billion of lower net interest income from a year ago, primarily due to the impact of lower interest rates, offset by a $1.4 billion increase in noninterest income. First quarter 2020 included equity impairments in our affiliated venture capital and private equity partnerships, and results in the first quarter of 2021 included a $208 million gain on the sale of the student loans portfolio. Noninterest expense declined from the fourth quarter on lower restructuring charges. And we'll now take your questions.