Steve Brass
Analyst · Linda Bolton Weiser with D.A. Davidson
Thanks, Garry, and good afternoon. When we last spoke I shared with you that we believed there was a tailwind for us coming out of the COVID-19 pandemic. In reality, the pandemic has created both headwinds and tailwinds for our tribe. Jay will talk in greater detail in a few moments about the headwinds we are experiencing and the business decisions we are making to combat them, I will focus on the tailwinds. Today we’re reporting sales that are up 39% compared to third quarter of last year. We continue to experience very high demand for our maintenance products due to the shift in consumer spending patterns associated with the pandemic. Though we do not expect to see sales growth of this magnitude over the long-term, we do know that due to the shift in consumer spending patterns we experienced during the duration of the pandemic, we believe we have acquired millions of new end users around the world. The post-pandemic era is coming and we’re confident that many of the new end users who have interacted with our products during the pandemic will become permanent users of our maintenance products. Let’s take a closer look at what’s happening in our trade blocks, starting with the Americas. Net sales in the Americas, which include the United States, Latin America and Canada, were up 20% in the third quarter to $60 million, a new record for the trading block. Sales of maintenance products increased 28% in the Americas, due to increased sales of WD-40 Multi-Use Product in the U.S., Latin America and Canada, which increased 24%, 138% and 74%, respectively. These strong sales trends are driven by several factors. In the United States, we experienced strong sales of WD-40 Multi-Use Product due to the isolation revenue renovation phenomenon. In addition, sales in the corresponding period of the prior fiscal year were negatively impacted by disruptions and lockdowns related to the early stages of the COVID-19 pandemic. Partially offsetting these strong sales were lower sales of WD-40 Specialist, which decreased 33% in the U.S. during the quarter. The good news is that consumer demand for WD-40 Specialist continues to be strong. Sales of WD-40 Specialist increased 85% in Canada and 253% in Latin America. WD-40 Specialist sales in the United States were negatively impacted by supply chain disruptions and constraints, which we shared with investors last quarter. In the U.S., we continued to experience some issues making a very high level of demand from maintenance products, particularly for WD-40 Specialist, which are sourced at certain third-party manufacturers that were heavily impacted by the recent global supply chain constraints. The availability and cost of raw materials, components, labor and freight continue to impact our supply chain in North America. However, the tribe is making good progress toward resolving the issues and we expect we will see resolution of most of the issues impacting WD-40 Specialist by the first half of 2022. Our tribe has gained many learnings moments operating our supply chain in the current environment. We will apply those learnings to make future improvements to our supply chain in North America. In Latin America, we experienced strong sales for all our maintenance products during the third quarter, which increased to 151% in the quarter. This growth was primarily due to strong sales in our newest direct market, Mexico. In addition, sales in Latin America in the corresponding period of the prior fiscal year were negatively impacted by disruptions and lockdowns related to the early stages of the COVID-19 pandemic. As conditions continue to improve and restrictions in the region decrease, we continue to see increased end user demand in Latin America. In Canada, we experienced strong sales of all our maintenance products during the third quarter, which increased 87%, driven by the isolation renovation phenomenon and increased sales through the e-commerce channel. In addition, sales in the corresponding period of the prior fiscal year were negatively impacted by disruptions and lockdowns related to the early stages of the COVID-19 pandemic. Sales of our homecare and cleaning products in the Americas decreased 37% in the third quarter compared to the prior year. In the comparable period of the prior year, we experienced a significant increase in sales of many of our homecare and cleaning products in the United States and Canada due to increased demand for such products due to the pandemic. We have now seen demand for these products return to more normal levels due to improvements in public health and safety restrictions related to the pandemic in many regions within the Americas. However, we continue to consider our homecare and cleaning products, except for those listed as strategic brands as harvest brands that continue to generate meaningful contributions in cash flows, but are generally expected to become a smaller part of the business over time. In total, our Americas segment made up 44% of our global business in the third quarter. Over the long-term we anticipate sales within this segment will grow between 5% to 8% annually. This revision from 2% to 5% reflects the new growth opportunities we have identified within the trade block. Now on to EMEA, net sales in EMEA, which includes Europe, the Middle East, Africa and India, were up 80% in the third quarter to $58.6 million. Changes in foreign currency exchange rate had a favorable impact in sales for the EMEA segment from period-to-period. On a constant currency basis sales would have increased by 63% compared to last year. Sales of maintenance products increased by 82% in EMEA due to increased sales in both our EMEA direct and our EMEA distributor markets, which increased 88% and 70%, respectively. In our EMEA direct markets, we experienced an 81% increase in sales of WD-40 Multi-Use Product and a 95% increase in sales of WD-40 Specialist due to the isolation renovation phenomenon, increased sales through the e-commerce channel and increased promotional activities. In addition, sales levels are much higher in the third quarter of this year due to severe lockdown measures that occurred during the third quarter of fiscal year 2020. In the third quarter, net sales in our EMEA direct markets accounted for 69% of the region sales. In our EMEA distributor markets, we experienced a 68% increase in sales of WD-40 Multi-Use Product and 151% increase in WD-40 Specialist sales, primarily due to the continued recoveries in the EMEA distributor markets, which had previously experienced severe lockdowns during the second half of fiscal year 2020 due to the COVID-19 pandemic. In the third quarter, net sales in our EMEA distributor markets accounted for 31% of the region sales. In total, our EMEA segment made up 43% of our global business in the third quarter. Over the long-term, we anticipate sales within this segment will grow between 8% to 11% annually. Now on to Asia-Pacific, net sales in Asia-Pacific, which includes Australia, China and other countries in the Asia region, were up 14% in the third quarter to $17.8 million. Changes in foreign currency exchange rates had a favorable impact on sales for the Asia-Pacific segment from period-to-period. On a constant currency basis, sales would have increased by 5% compared to last year. In Australia, net sales were $6 million in the third quarter up 22% compared to last year. Changes in foreign currency exchange rates had a favorable impact on sales in Australia from period-to-period. On a constant currency basis sales would have remained relatively constant compared to last year. In local currency sales of maintenance products were up 9% in Australia, driven primarily by strong sales of 3-IN-ONE and WD-40 Specialist, which were up 114% and 24%, respectively, due to the isolation renovation phenomenon. Partially offsetting these sales increases were lower sales of our homecare and cleaning products, which were down 9% in the quarter, as we have seen demand for these products return to more levels due to improvements in public health and safety restrictions related to the pandemic. In our Asia distributor markets, net sales of $7.3 million in the third quarter, up 26% compared to last year, primarily due to a 22% increase in sales of WD-40 Multi-Use Product in the region. These sales increases were primarily driven by the easing of COVID-19 lockdown measures and restrictions and these reduced lockdown measures positively impacted economic conditions during the third quarter, and resulted in increased demand and higher sales particularly in Philippines, South Korea and Indonesia. In China, net sales were $4.5 million in the third quarter, down 9% compared to last year. As I shared with you last quarter, in the third quarter of 2020, we experienced a significant increase in sales in China because COVID-19 lockdown measures were reduced considerably. That resulted in very strong sales in the third quarter as we began to resume normal operations and shipped some sizable orders that had been delayed due to the COVID-19 pandemic. Since there were no comparable events occurring this fiscal year, our third quarter sales for China were lower. Overall, we expect strong sales growth for China for the full fiscal year. In total, our Asia-Pacific segment made up 13% of our global business in the third quarter. Over the long-term, we anticipate sales within this segment will grow between 10% to 13% annually. As we set our sights in emerging from the pandemic and seek to execute and deliver against our probably wrong and roughly right 2025 targets to drive consolidated net sales to between $650 million and $700 million, we continue to remain focused on our key drivers of revenue growth, which we call our must win battles. Our largest growth opportunity in first must win battle is the geographic expansion of the blue and yellow can with a little red top, significant growth opportunities exist within this must win battle. Year-to-date sales of WD-40 Multi-Use Product were $284.7 million, up 20% -- 27% compared to last year. This impressive growth reflects our increased focus on our top 20 global growth opportunity markets. We have increased our marketing investment in these top priority markets by over $2 million this year, with a focus on winning the hearts and minds of end users in these markets. For example, in China, we have made a significant investment in industrial sampling and that has contributed to an increase of net sales of WD-40 Multi-Use Product of 48% year-to-date. In addition, we continue to make A&P investments in India and Mexico, which are driving very strong sales growth in those regions. We will continue to invest in building our flagship brand with end users around the world. Our second must win battle is to grow WD-40 Multi-Use Product through premiumization. Premiumization creates opportunities for revenue growth, as well as gross margin expansion, year-to-date, sales of WD-40 Smart Straw and EZ-Reach, when combined, were $135.8 million, representing nearly 48% of total global sales of WD-40 Multi-Use Product. As we continue to rollout next-generation Smart Straw, our objective is to grow Smart Straw global penetration to greater than 60%. Our third must win battle is to grow WD-40 Specialist. The product line has enabled us to deliver solutions that reached new end user needs and to remove competitor from store shelves around the world. WD-40 Specialist is driving physical availability through brand stretch, but also enabling us to grow our core product WD-40 Multi-Use Product. As we add distribution for WD-40 Specialist and remove competitive from some shelves around the world, we often gain shelf space with the blue and yellow can with a little red top as well. Year-to-date, sales of WD-40 Specialist were $32 million, up 21% compared to last year. As Gary mentioned earlier, we believe sales of WD-40 Specialist will reach approximately $100 million in revenue by the end of fiscal year 2025. Our final must win battle is focused on driving digital commerce. Our ambition for this battle is to engage with end users at scale and create positive lasting memories online, making it easy for end users to educate themselves and find and purchase our brands. Global e-commerce sales have grown 25% year-to-date and we believe we’re well-positioned to benefit from the significant shift to online behaviors in the post-pandemic world. We certainly see digital and e-commerce as a strong accelerator of our future growth. In closing, I want to share a few thoughts with you about the future, reflecting on the outstanding results this quarter, demand has been exceptionally strong. However, beginning next quarter, we will be up against very strong sales comparisons and investors should take that into consideration. Market conditions suggest that for the full fiscal year, net sales are likely to be in a range of between $475 million to $490 million, which reflects year-over-year growth of between 16% and 20%. This upward revision to net sales is primarily driven by the strong sales results we experienced in the third quarter. Over the longer term, we’re optimistic that many of the new end users who have interacted with our products during the pandemic will become permanent users of our maintenance solutions. In a post-pandemic world, we would expect consolidated net sales to grow in the mid-to-high single digits. Now I’ll turn the call over to Jay, who will provide you with the financial update on the business.