David Goeckeler
Analyst · Wells Fargo. Please go ahead
Thanks, Peter. I would like to thank everyone for joining us this afternoon, and I hope that you and your families are well given the COVID-19 pandemic we are all facing.I joined Western Digital a little over a month ago because I have strong conviction in the digital transformation that is reshaping every industry, every company and how all of us live our daily lives. This transition will continue to rapidly increase the amount of data generated, stored and consumed in the world.Western Digital is uniquely positioned to accelerate and benefit from this transformation as the only company providing a broader array of NAND flash, SSD and HDD solutions. We have a strong portfolio, established footprint, operational scale, brand and great customer relationships from the cloud to the edge to the endpoint. On today's call, we'll discuss what we're doing to position the company for continued success and to be best prepared to capture the significant opportunities in front of us.While I couldn't have anticipated the unprecedented series of events that have transpired since I joined the company on March 9, I do believe that the underpinnings of the technology architecture we are all now leveraging on a daily basis has been well established over the past several years. The public cloud rapidly accelerating innovation across a wide array of increasingly intelligent devices, all brought together by high-speed networks.All elements of this architecture are continually upgraded, new cloud APIs, new and more powerful edge and endpoint capabilities and emerging 5G networks. Increased capabilities across any point of this architecture drive incremental opportunity for all that participate in the ecosystem.Data is the critical component that unlocks value across this ecosystem, and our portfolio is well positioned from the cloud to the edge to the endpoint. I'm confident our team's innovation in NAND and HDD technologies will drive significant new opportunity for our customers and value for our shareholders. As you can probably tell, I'm excited to be here and see great opportunities for Western Digital.Before we review our results for the third quarter, I would like to address how we are operating amid the COVID-19 pandemic. First and foremost, our priority is to ensure the health, safety and well-being of our employees, customers and suppliers. We are carefully following precautionary measures and best practices across our global sites and all production facilities remain operational.We encountered some supply disruptions in the quarter. However, due to the efforts of our operations team, we saw supply trends improve as the quarter progressed. We also incurred additional costs associated with logistics and other manufacturing activity.Demand remained strong in the third quarter as expected. Revenue was $4.2 billion, right at the midpoint of the guidance provided in January.We experienced healthy demand from our major cloud customers throughout the quarter and maintained our leading position in the capacity enterprise drive category. The current environment has accelerated the movement to the cloud, transforming the way businesses operate, students learn, and the way friends and families connect. These trends will continue to drive innovation and data storage growth for a number of years, and we are well positioned.High-capacity hard drives are the foundation to enabling the world's essential zettabyte scale data infrastructure, providing unmatched capacity and TCO efficiency. Our 14-terabyte products continued to perform well, and industry analysts expect this capacity point to remain the industry's highest volume drive, at least through the third quarter of calendar 2020.We are leading the industry in bringing next-generation energy-assisted drives to market as we recognize revenue for our 16- and 18-terabyte drives during the quarter. Customer interest in these products, specifically our 18-terabyte drive is very high and the ramp is on schedule.Customer acceptance of our enterprise SSDs continue to grow. Our latest 96-layer NVMe-based SSDs have completed more than 20 qualifications with well over 100 qualifications in progress at multiple cloud and OEM customers worldwide.Demand for our notebook solutions was greater than expected due to the shift to working from home and e-learning. We experienced record client SSD revenue during the quarter and expect continued growth in the fiscal fourth quarter.Desktop hard drive revenue was down due to normal seasonality and a shift towards mobile notebook solutions. In addition, smart video hard drive demand was softer than expected as a result of COVID-19.Mobile flash bit shipments remained modest in the quarter, as we strategically managed our exposure to this part of the market. Retail was particularly affected by COVID-19 in a typically seasonally weaker quarter. As we approached the end of the quarter, we experienced a decline in demand from traditional brick-and-mortar retailers as they started to temporarily close their stores. While many retailers shifted to curbside pickup and began pushing sales through their online channels, we expect physical store closures will create a headwind in our fiscal fourth quarter.Finally, new game consoles are expected to come to market shortly that are reimagining the next-generation of gaming. These new platforms not only utilize nearly one terabit of - terabyte of internal flash storage, but also empower new cloud-based services for gamers, streamers and content creators that will drive incremental cloud storage demand. We remain on track to ship into this new and growing part of the market in the coming quarter.Turning our outlook for the fourth quarter. Demand remains strong, and we expect growth in revenue and profitability. Of course, the COVID-19 pandemic continues to create a very dynamic environment for us to manage, but our teams are performing well. Bob will go through the details of our Q4 guidance.I am convinced that Western Digital will play an increasingly vital role in the digital transformation underway. The combination of right products, customer engagement and end markets focus provides tremendous opportunities for us.Flash holds the greatest long-term growth opportunity for Western Digital. As I mentioned previously, the migration to flash within gaming consoles is yet another example of flash penetrating deeper into the edge and endpoint. The adoption of 5G and the build-out of the edge to support a new generation of real-time services is another exciting development. We see an expanding TAM for flash that will enable a multiyear growth opportunity.In hard drives, we have already aligned our portfolio to capitalize on long-term growth areas. Our technology and products are indispensable to the growth of the public cloud, the seminal technology trend of our era. We are the first to market with next-generation energy-assisted drives, and we will continue to deliver new innovations to build upon our aerial density leadership.I joined Western Digital to be at the center of this incredible opportunity, innovating in one of the critical building blocks of the digital world, storage. Given the breadth and strength of our portfolio and the attractive markets we operate in, we need to best position the company for ongoing success.As a result, we have made the decision to suspend our dividend in order to reinvest in the business and support our deleveraging efforts. Bob will go into more details on our deleveraging objectives.Before I turn the call over to Bob, I'd like to take a moment to thank the entire Western Digital team, who have come together during this challenging time. It's been incredible to see the support, teamwork and leadership displayed across all levels. Together, I am confident we will get through this and emerge stronger than before.I will now ask Bob to share our financial highlights.