JB Perrette
Analyst · RBC Capital Markets. Your line is open
Well, I think you've just done that. I think those are the right building blocks. And look, I mean, just giving me a little more color. As I said before, we have stayed away from giving you very specific guidance to breakeven, et cetera. I continue to be super, super happy with the metrics that we're seeing for d+. And as I said a minute ago, in December, we put out there this 20% margin bogey for sort of the d+ business at scale. That's looking incredibly conservative based on what we're seeing right now. I mean let me just sort of take a step back here. We got to pay numbers which are top of the industry. Churn rate, and again, I want to be careful here because it's so early days, but the cohort numbers are looking extremely compelling. And we're doing better on ARPU than we originally modeled. Take those three together that just leads to a customer lifetime value estimate right now. And I want to be specific, it's still an estimate, but it's significantly better than what we had in mind when we gave that number in December. At the same time, we're acquiring these subs at pretty efficient subscriber acquisition costs. In fact, a lot of the loss that we're looking at here for start-up investments in the quarter is essentially -- the vast majority of this is just marketing driven. And you would assume some efficiency as the product becomes -- grows in awareness as we start getting more word of mouth, et cetera, and as we're benefiting from the high retention that we're seeing in our subscriber base. So taking all that together, again, it's just too early just to start talking about sort of an updated margin profile for three, four, five years out, but we feel very, very good about it. And to point it out, breakeven. Again, as we said before, it's not a metric we manage towards. As long as I can acquire subscribers here with phenomenal lifetime values at a fraction of that effect of cost of that lifetime value, we'll do it. And we also stand by what we said earlier. I don't think anyone is going to have the margins that we will have in this business. And I think we're going to get there much -- get to breakeven or scaled margins much earlier than anyone else just because our fundamental underlying economics are not changing. We're getting the same value from the consumer, and we're getting the same leverage out of our content. We continue to be in super efficient verticals that we're super strong in and that we have 30 years of experience. And we continue to exploit our content across platforms and across the entire globe. And it's amazing to see how this model, again, it's early days, but how it's working. We're getting phenomenal cross-pollination between our TV Everywhere environment and discovery+. It's great. And we'll just have to -- that's why I decided to give a couple more KPIs so you can all sort of make up your minds and think about it. How does it compare to what you're hearing from others? What does the model look like? And we'll just keep giving you some transparency here and take it from there rather than giving you a long-term, five-year outlook or something.