Michael Hayford
Management
Yes. Tim thanks for the question. I would say a little bit across the board, again, we have been focused on all three lines of business and some very specific initiatives. I think you see a little bit in the numbers. I think if you start with Hospitality and what we have done in the SMB market with the Aloha Essentials. And we give you those metrics, we are starting to have good success there, we are starting to have really good success in attaching payments to those bundled Aloha sales in the SMB market. The enterprise side of Hospitality is starting to pick up. A little bit of that is the challenges at the large end of the market had last year. It is because they were so busy, this year, we are starting to get refreshes and upgrades, and they are opening up new stores, new restaurants. Retail. Retail, we have had a number of years now reinvesting back in our Emerald cloud-based retail POS. We believe, and we are starting to see that again with the pandemic, in driving the need to really have a lot of multiple channels available that you need to upgrade your POS to get it on a more current architecture. So we are starting to see success in that. I want to mention that, that is going quite well. You are seeing a little bit on SCO, I should say, a little bit SCO coming out of pandemic that drive to self-service. It started with pandemic, now it is driven by the ability to get labor and then the labor cost that all of our clients are seeing is driving a lot of conversation around the scope. We have improved across the board, not only on product in the product investment, but also on our service or NPS scores, our Net Promoter Scores, went up last year quite well. And as a result, as you know, in the business that we are in, when they are customer sat improves because we do better service, we get more sales. So we are starting to see that. And then lastly, Digital banking came back last year, had a good 2020. And it is continuing to show very well into 2021. So literally across the board, Retail, Hospitality, Banking, digital banking have had a really good start to the year.