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NCR Voyix Corporation (VYX)

Q2 2013 Earnings Call· Tue, Jul 30, 2013

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Transcript

Operator

Operator

Good day, everyone. Welcome to the NCR Corporation Second Quarter of Fiscal Year 2013 Earnings Conference. [Operator Instructions] At this time, I'd like to turn the conference over to Ms. Tracy Krumme, Vice President of Investor Relations. Please go ahead, ma'am.

Tracy H. Krumme

Analyst

Thank you very much. Good afternoon, and thanks, everyone for joining us on our second quarter 2013 earnings call. Bill Nuti, NCR's Chairman and Chief Executive Officer, will lead our conference call. After Bill's opening remarks, Peter Leav, EVP and President, Industry and Field Operations, will update you on progress with respect to certain key initiatives. Bob Fishman, NCR's Chief Financial Officer, will then provide comments on our financial results. Our discussion today includes forecasts and other information that are considered forward-looking statements. While these statements reflect our current outlook, they are subject to a number of risks and uncertainties that could cause actual results to vary materially. These risk factors are described in NCR's periodic filings with the SEC, and in our annual report to stockholders. On today's call, Bill and Bob will be referring to a presentation posted on our website. We will also be discussing certain non-GAAP financial information, such as free cash flow and results, excluding the impact of pension and other items. Reconciliations of non-GAAP financial results to our reported and forecasted GAAP results and other information concerning such measures are included in our earnings press release, and are also available on the Investor page of NCR's website. A replay of the conference call will also be available later today on our website, ncr.com. For those listening to the replay of this call, please keep in mind that the information discussed is as of July 30, 2013, and NCR assumes no obligation to update or revise this information included in this call, whether as a result of new information or future results. And with that, I'd like to turn the call over to Bill.

William R. Nuti

Analyst

Thank you, Tracy, and good afternoon to all of you. I'm on Slide 3, key takeaways for Q2. Let me kick it off with a perspective on how we're doing against our reinvention goals at NCR. We're doing a nice job internally. The team is doing an excellent job of delivering good execution on an aggressive plan, vis-à-vis, our vision for the future of this company, and I want to congratulate the team on that. Some of the key takeaways for the quarter that would lend itself to giving you confidence we're executing well to our strategic intent would first be our strong software growth in the quarter, inclusive of a solid quarter on SaaS growth as well. We don't use PS, as a factor in our revenue growth with software, but our PS business also had a terrific quarter. And you need to remember that our PS business is primarily in place to deliver software. So we don't add it to our revenues, but we had very solid quarter in PS. And as a standalone software company, this is a big software company today, and we remain on track to achieve our goals of this year and to 2015. In terms of new markets and adjacencies, we're doing well. The diversification of our revenue stream now gives us great balance, depth and breadth across a number of industries, geographies, as well as channels to market. We did have a great quarter in Hospitality, this quarter in particular, we'll talk more that, and Retail, inclusive of very solid results from Retalix. Software and services were the key components to our growth there, but generally speaking, those 2 businesses combined with services did a fantastic job in Q2. Services revenue were up significantly again driven by PS, Professional Services, up 52%…

Peter A. Leav

Analyst

Thank you, Bill. As Bill mentioned, our solid performance in the quarter was driven by strong growth in Retail, Hospitality and Services, as well as steady results in Financial Services. We continue to ramp our software and SaaS businesses, which amounted to 12% of revenue in the quarter. Customer activity and our sales funnel remain robust as our innovative solutions in software offerings continue to provide competitive differentiation, drive sales and yield tangible business process efficiencies for our customers. During the second quarter, our strategic focus remained centered on omni-commerce opportunities with our customers. Today's consumer is intuitively turning to their smartphone or tablet as a means to interact and transact, and this is driving change in the businesses that serve them. NCR has invested ahead of these consumer behavior shifts and is developing and deploying critical solutions and software applications that allow our customers to empower consumers. In a world where omni-commerce interaction is becoming increasingly critical, we are advancing innovative transaction technologies across each of our verticals, and enable business growth and make every day easier. Starting the business review with the Financial Services. Q2 revenue was down 1%, coming off a strong 7% growth in the year ago quarter, with growth in Asia and Middle East-Africa, offsetting a decline in North America. Results reflected adoption of our branch transformation solutions, which make conducting transactions easier for consumers, while also optimizing our customer's branch operations. In fact, branch transformation solution revenue increased 136% over Q1 this year. We reached agreements with over 20 new APTRA Interactive Teller customers in the quarter, including multiple international commitments. Q2 Financial Services software revenue grew 3% year-over-year, faster than our overall business in the segment. We continue to generate customer wins with our APTRA multivendor ATM and multichannel software solutions. We remain…

Robert P. Fishman

Analyst

Thanks, Peter. NCR's total reported revenue in the second quarter was $1.54 billion, up 9% versus Q2 2012 and up 10% on a constant currency basis. We reported GAAP income from continuing operations of $86 million or $0.51 per diluted share. This compares to GAAP income from continuing operations of $89 million or $0.54 per diluted share in Q2 2012. NCR's results from continuing operations include special items in both periods. Excluding pension and special items, non-GAAP diluted income per share was $0.68 per share in Q2 2013 versus $0.65 in Q2 2012. To analyze NCR's operational performance without the effect of special items and pension expense, please see the supplemental financial schedule included in our earnings press release and the supplementary non-GAAP material in the slides that Bill referred to earlier that reconcile our GAAP to non-GAAP results. Excluding the impact of special items and pension expense, our Q2 2013 gross margin was 28.9%, compared to 27.3% in the prior-year period. This 160 basis point increase was primarily driven by a favorable mix of revenue, including higher software revenues and a continued focus on cost improvement initiatives. Operating expenses, excluding pension expense and special items, were approximately 17% of revenue in the second quarter of 2013 compared to 16.4% in the same period last year. The company continues to invest in sales and R&D. Non-GAAP income from operations or NPOI was $182 million in the second quarter compared to $154 million in the prior-year period, an increase of 18%. Second quarter 2013 segment operating margins were as follows. Financial services increased to 12.1% versus 10.9% in the prior-year quarter due to lower service delivery costs and reduced selling and research and development expenses in the second quarter of 2013 compared to the second quarter of 2012. The lowest service…

Operator

Operator

[Operator Instructions] We'll go first to Paul Coster with JPMorgan. Paul Coster - JP Morgan Chase & Co, Research Division: Bill, you mentioned that you got pretty good visibility into some kind of stabilization or growth in the Financial Services sector in the fourth quarter. Can you also talk about -- well, can you talk about that? And also this branch transformation, can you give us a little bit of color around where that's headed and as we look into 2014?

William R. Nuti

Analyst

Sure. First of all, right now as we can see, Paul, today, we'll have, starting in Q4, I believe, begin to grow the Financial Services business yet again on the order book side of things. And, hence, improve our backlog position a bit going into 2014. By the way, our order book outside of North America is actually okay in this business. And the return to growth will come from seeing improvement in North America, particularly the U.S. Branch transformation will play a key role. In that, we had a good quarter in Q2, solid growth as we noted on Slide 5. And by the way, that's sequential growth over Q1, not year-on-year in that business. We're on track to hit the targets we have given you before in that business of around $80 million to $100 million in revenue this year. And I suspect 2014 is a move from, if you will, pilots to production for a number of our customers. And I suspect that in 2014, that business will grow to about $200 million in total revenue right now. Now, it could be a somewhat less than that or more than that, depending upon what happens the next 5 months, relative to some of these pilots we have going on. But again, I'm very encouraged with what I see there going into 2014 and '15. Paul Coster - JP Morgan Chase & Co, Research Division: My impression on talking to the Chase guys is that we're moving beyond pilots to, actually, implementation now. But I still don't quite know how to connect that to NCR's prospects. Can you give us some sense of what the real revenue items are for you that kind of derive from branch transformation? Is it a complete overhaul? Is it 1 in 10 terminals? Is it a higher value terminal, et cetera?

William R. Nuti

Analyst

Well it's actually a completely different branch format, Paul, that banks who are looking to deploy than you would currently see today in the marketplace. Different kinds of branches, different formats, different sizes, and using technology more effectively to, if you will, to migrate high-cost low-value transactions through an automated device, but also free up the teller or the bank employee to spend more time with customers. I would say that if you look at the facts right now in the U.S., there is about 80,000 branches in the U.S. There's about $205 million -- billion spent annually in fixed costs around real estate and labor for branches. And so the opportunity for banks is obvious. It's to reduce that cost substantially, but the play is actually not just cost reduction. For them, it's around revenue generation. As you know, fewer people are going into bank branches. They're having a higher cost per transaction in the branch today, and we can help on both sides of that equation with our software and hardware solution set. And so the marketplace is actually quite large. It's quite substantial, not just in the U.S., but outside the U.S. Did you want to add anything John?

John G. Bruno

Analyst

Sure. Paul, it's John Bruno. I'd say the way that I'd like you to think about it is, you typically think of NCR as a drive-through or a vestibule or an ATM piece of technology. But as Bill pointed out, the capital expenditure to really revamp the customer experience in branch in various different formats, smaller and larger, is really with displays. So we have offers now in everything from professional services capabilities and assessment to helping with the actual design of the facilities, the digital signage integration. And in addition to the machines we offer, which are the ones that you traditionally would understand, but also the net new machines, which could be cashless or a contact-based devices that are for other net new transactions that may not even take cash and/or check may handle bill pay or online issues because that's, as team, it was in the bank, that you're describing has done an excellent job in thinking about how it is they're dealing with customer acquisitions. They're trying to deal with a consumer that's starting transactions online, on mobile and potentially finishing them or starting them in the store finishing them online. So this technology is manifesting itself in a variety of net new products and services, which are software-based, professional services based, consulting based, as well as the machine types and then a whole net new variant machines. And my last point there is because not only the ATM transactions and off loading a piece as Bill talked about, but everything that sits behind the counter that is facing a teller today is being revamped to more contemporary architecture. And to get greater utilization, we're working with the retail branches to make that convertible. There's no reason that all that fixed-cost asset that's for the past decade has been purely just teller facing, can't be both teller facing and consumer facing in low-peak hours. So that is a complete rethink of the way in which a consumer engages in a retail experience than a bank branch. And so it hits every element of our P&L space beyond just the hardware.

William R. Nuti

Analyst

And one more thing, Paul, this is not only about putting a bunch of $1 and $5 bills in a cartridge and putting it in an ATM in the branch. This is about dealing with workflow issues in the branch, choreography between employees and customers. There's a lot that's going into branch transformation that John spoke about holistically, and we're involved in every piece of that puzzle from consulting to implementation of that kind of a solution. So what you're seeing today is more around putting an ATM-like function in the branch rather than dealing with the high cost of workflow in the branch, which is what we're tackling. Now we're doing both, by the way. We're putting ATMs with video interfaces in branches. We're doing what everyone else is doing along those lines, but what we're doing is quite unique in that, ultimately, we're going to change the way the work process and workflow is designed for banks and branch banking.

Operator

Operator

We'll hear next from Katy Huberty with Morgan Stanley.

Kathryn L. Huberty - Morgan Stanley, Research Division

Analyst

Bob, I was surprised to see the Financial Services margin up given the mix shift outside of the U.S.. Can you just quantify the one-time reimbursement were the margin and the profit dollars up, even excluding that reimbursement? And if so, what's driving that?

Robert P. Fishman

Analyst

Yes, what we've tried to do with financial as we saw that the difficult compares from last year in North America from a revenue perspective and looked into kind of Q2 and Q3 of this year really focused on the expenses in that business and the costs. So we've gone after the sales, the R&D. We've looked at margin, we've looked at continuous improvement within financial, and really tried to optimize the operating margin as best we could. And so, you'll remember, Katy, back at the Analyst Day, we talked about financial service operating margins for the next 3 years would be somewhere between 11% and 13%. Last year, we finished at 10%. In Q1, we were at 8%, which is typical for that financial line of business then up to 12% here. I still think we'll settle in a range that shows something between 50 to 100 basis points of operating margin for 2012 -- for 2013. We'll continue to be very, very focused on not just the top line, but also the operating margin. We did have some reimbursement of costs, but I think primarily what you saw is just good focus on cost containment and expenses in the quarter. Again, I don't want to paint a picture that says it's 12% for the balance of the year. And that's why I temper it with something between 50 to 100 basis points of improvement in financial. And then as Bill alluded to, as the financial revenue starts to ramp next year, especially with the higher-margin branch transformation business, that's when things start to get more interesting in Financial.

William R. Nuti

Analyst

Yes, Katy, I add 1 thing on this topic. We're going to invest more in Q3, Q4, in particular, in R&D. We have to get behind our branch transformation solutions with a bit more heft in investment. Some of that will be recycled from other areas. Some will be net new. And so that will have a negative impact on operating income margins in the back half of the year. But to Bob's point, we expect to see an improvement year-on-year in that business regardless, because we are -- I think we always been quite good. When we hit the brakes, because we see what's coming, we have great visibility in terms of what's coming. We hit them quickly. And I think operationally, in a sound way.

Kathryn L. Huberty - Morgan Stanley, Research Division

Analyst

Got it. So some margin expansion this year and then if the revenues grow next year, you could see a little bit more in 2014?

William R. Nuti

Analyst

It's revenue and mix, right. Next year, it will be revenue growth and mix story given branch transformation is a higher-margin solution. And we expect to have more software next year in the mix as well in PS, as we roll out some of our new solutions in software.

Kathryn L. Huberty - Morgan Stanley, Research Division

Analyst

Okay. And then just a follow-up on the Retail business, the 6% growth x Retalix. Obviously, much better number than where you're tracking last year but it was down from the 27% growth, I believe, last quarter. Is that just a difference in timing of Walmart self-checkout orders that showed up in the first quarter and not as much of that in the second quarter? Or what else drove that deceleration?

William R. Nuti

Analyst

Yes. By the way, on that point though, we did have a good quarter year-on-year in self-checkout. As noted on Page 5, the orders are -- the revenue is was up 33% year-on-year. But with the order book, the self-checkout was also quite good in Q2. So I was pleased with that. It was up over 30% year-on-year in orders in Q2. So it did not slow down tremendously and it was a mix of customers, it came from not just 1.

Operator

Operator

And Meghna Ladha with Susquehanna has our next question.

Meghna Ladha - Susquehanna Financial Group, LLLP, Research Division

Analyst

So today, you're raising retail guidance at the higher end of your guidance that you had given back in Q1. If you look at Retalix, it was about $50 million in Q1 and about $82 million this quarter. If you assume a similar run rate in the second half, you get to about $295 million, which is above the $250 million to $260 million guidance for the year. So can you help us understand some of your assumptions behind your Retalix guidance for the year?

William R. Nuti

Analyst

Mag, I think we're being conservative right now, to be very candid with you. We own this business for a quarter and half. We have a lot to learn before we are as comfortable as we are with the rest of NCR, vis-à-vis, guidance, to take it up. But right now, I would not be surprised if they did come in that range. However, it's too early to call, and we just simply don't know enough yet.

Meghna Ladha - Susquehanna Financial Group, LLLP, Research Division

Analyst

Okay. And then with respect to self-checkout, it was another good quarter, but excluding Walmart, Bill, can you talk about some of the discussions you've been having with other retailers who want to adopt this similar model?

William R. Nuti

Analyst

Yes, I'm encouraged with self-checkout. As I said, we had a good order book in Q2. It was a mix of customers from around the world. Australia, Europe, U.S., so it was not 1 customer in particular that drove our success. Orders the size of Walmart however, are difficult to repeat. However, I do think we are having substitutive discussions with a number of customers that could be equal to that size over the course of the next year. So I remain enthusiastic about the general global acceptance of self-checkout and what that means to our balance and continued growth. And then, these large customers who are beginning to move to NCR as a platform for self-checkout and could close in the same kind of range that we saw at Walmart over the course of the next 2 quarters.

Operator

Operator

We'll hear now from Ian Zaffino with Oppenheimer.

Unknown Analyst

Analyst

It's Tom Narayan for Ian. I guess piggy backing on the last question on guidance and you guys are saying you're being, I guess, conservative. Is there anything specific to this quarter may be that's causing you not to maybe re-evaluate or raise guidance like you did last quarter?

William R. Nuti

Analyst

Well, my comment was specific to conservatism with regards to Retalix. But relatively speaking, I'd say the 1 caution flag that I'm keeping my eyes closely on is North America Financial. As I said, we have had great success in financial generally outside of the U.S.. The U.S. remains slow. We were down 17% year-on-year in revenue in the U.S. marketplace, in financial. It was the key issue for us. We're the only thing not humming at NCR, is North America Financial. Now the good news is the diversity of this company today is so vast, we can withstand this kind of a hit to our overall revenues and profit. When that business gets going, the leverage is enormous on our P&L. So I'm watching that closely. That's why I wasn't as open to raising guidance right now.

Unknown Analyst

Analyst

Okay. And on the credit facility raise on Friday, I guess you said you put $80 million of it towards re-upping the revolver. What was the rest of it for? Is it just general kind of corporate reasons or is there anything specific?

Robert P. Fishman

Analyst

Yes. I would think of it as primarily for Phase 3 pension. So it could be international pre-fund, it could be a U.S. pre-fund. We're working through the different options, but think of it as Phase 3 pension.

Operator

Operator

We'll hear next with Dan Perlin from RBC.

Daniel R. Perlin - RBC Capital Markets, LLC, Research Division

Analyst

Since Financial Services is bifurcated right now, where you've got something a lot of growth outside the United States and then North America, obviously, was down. Can you just remind us, kind of what the mix in that segment is, North America versus rest of the world? And then also can you just remind us kind of the recurring piece of that business for maintenance? How much of that is?

William R. Nuti

Analyst

Yes. In North America, I don't think [indiscernible] guess on this, but I think it's.

Robert P. Fishman

Analyst

We'll get you that. In Q1, U.S. was 25% of Financial revenue. In Q2, it's 20% to 25%.

William R. Nuti

Analyst

In that range.

Robert P. Fishman

Analyst

So it shows the diversification that we do have internationally.

Daniel R. Perlin - RBC Capital Markets, LLC, Research Division

Analyst

Okay. So 25% U.S., everything else is rest of the world. And I want to remember like almost half of the division is tied to some sort of either recurring maintenance or other services fee stream, is that accurate or is it changing a little bit over time?

William R. Nuti

Analyst

About half the revenues in Financial are services driven. So some of that is customer services, some of that is professional services. Most of it's actually [indiscernible] customer services business.

Daniel R. Perlin - RBC Capital Markets, LLC, Research Division

Analyst

Okay. So when we talk about the down 17% and then going into the fourth quarter with the order book picking up, we're really talking about really 1/4 of that division and then some of that really is recurring, so it's a little bit less than that. So that -- I'm just trying to get a sense of magnitude to turn it in your favor, so to speak.

William R. Nuti

Analyst

Yes, I think the best way to think about that, Dan, is to think about that, again, right now, as we look at all the cylinders of this car, that's the 1 cylinder not hitting, is North America Financial. It does represent 1/4 of our business. You can think also about 1/4 of our maintenance business as well and attach on that business. Generally speaking, I think it has a meaningful both the topline growth but also margins. If the U.S. National Bank, small bank segment gets going, it can have a meaningful impact on our overall gross margin and net margin in that business.

Daniel R. Perlin - RBC Capital Markets, LLC, Research Division

Analyst

Got it. And then just a question for Bob, I'm often kind of wondering this quarter was not all that dissimilar. Why not -- why can't the business generate a higher cash flow conversion rate? Is there something embedded with just the pension accounting that runs through everything that makes it that much more challenging? Or I just have a hard time dissecting that. So any kind of light would be helpful. I mean [indiscernible] cash flow.

Robert P. Fishman

Analyst

A lot of it is we build inventories and working capital to deliver a big Q4. So historically, what we've seen is a lot of our free cash flow comes in the fourth quarter of the year. As hard as we try to smooth that out, and believe me we try, it just so happens that because of the way our revenues flow, a lot of that free cash flow happens in the fourth quarter. The pension contributions, you're right, are pretty steady at throughout the year, so that doesn't help. But that's primarily what you'll see if you look back over the last couple of years.

Daniel R. Perlin - RBC Capital Markets, LLC, Research Division

Analyst

Okay. And then just 1 last 1 on Hospitality and kind of the demand, can you parse that a little bit in terms of where the pockets are? Historically, you've seen a lot of really good growth in the large chains, QSR in particular. And I'm wondering is that still your sweet spot? You mentioned a little bit in the smaller restaurants, so I'm wondering if you're seeing share gains also in more table service?

William R. Nuti

Analyst

Yes, first of all, Hospitality had a great quarter in terms of balanced performance across key geographies. So we had a great quarter in the Americas, the EMEA and APGA. So balance is solid. Secondly, if you parse out the business channel, SMB, for us, small and medium business, had a terrific quarter as noted on Page 5, and that was up almost 40% year-on-year. And so small restaurants through other channels are beginning to make a meaningful impact on our revenue stream. But quick service had a great quarter, in particular, software in quick service had a great quarter. Table side continues to do well for us, both small and medium business, as well as large customers in that space. We're doing a nice job of getting ourselves in Europe, better situated in Europe and also, Asia Pacific. Any other comments, Peter?

Peter A. Leav

Analyst

Just 1 other comment would be continued traction with franchises as we see expansion of our solution move into the franchisee locations that's been a great source of proliferation of the technology as well.

Operator

Operator

And Kartik Mehta with North Coast Research has our next question.

Kartik Mehta - Northcoast Research

Analyst

Just a couple of questions on the U.S. ATM side. I'm interested in your perspective right now, is there any difference in the market in terms of large national banks versus regionals? Are you seeing 1 category of financial institution spend over another? Or is it about the same?

William R. Nuti

Analyst

I think all these Nationals are doing a bit better than the smaller banks, regionals, as well as a credit union style banks. Remember, last year, there was a big secular upgrade cycle and most of those smaller banks, as you know, Kartik, upgraded most of their fleets in terms of everything from an innards of an ATM, CPU, memory, software, right out to, of course, being prepared for the regulatory upgrade cycle. And so we had a significant growth period from probably Q1 to late Q3 as a result of that. That will begin to circle back with Windows 7 upgrades coming later this year, early next year. And you'll begin to see more of a steady flow of that business in that space. But I think that's more 2014 in terms of revenue realization, not 2013. Large nationals continue to roll out deposit. They continue to be active, in particular, in branch transformation. And on an overall basis, that segment continues to be more steady. Do you agree with that, Peter?

Peter A. Leav

Analyst

Absolutely.

Kartik Mehta - Northcoast Research

Analyst

And then, just Bill, your thoughts in Europe, fundamentally for ATMs, at least to what you're seeing, where you might be seeing some growth or whether you see some -- if you see any pockets of weakness?

William R. Nuti

Analyst

Yes, we had, again, the emerging markets was solid. I cited earlier in my presentation, China, Brazil and India, but Turkey had a great quarter for us. Western Europe was up and down. We grew year-on-year. Revenues and financial services in EMEA, as a whole, as a company, so it was not a bad quarter by any measure of how you look at the business given the circumstances we're faced with there. But I would say Western Europe, slower or kind of steady as it goes. Turkey, emerging markets better. Russia was a slow quarter for us in Q2. Will to be a better back half of the year there.

Operator

Operator

And Matt Summerville with KeyBanc has our next question.

Matt J. Summerville - KeyBanc Capital Markets Inc., Research Division

Analyst

Just 1 on Hospitality and then 1 follow-up. The growth you're seeing around 20%, how much would you say is being generated by the acquisition of a brand new site that is not running, anything Radiant-related, whether it be an existing customer or nonexisting customer versus growth in the application base with the current install base? Do you know what I mean?

William R. Nuti

Analyst

Yes, Matt. There are 2 ways we measure that. One is SaaS sites, which are net new. And the other is just looking at the business and getting a good understanding of what install base customers are buying versus new. I don't have the exact numbers in front of me, but SMB to the channel is a lot of net new, so that growth is mostly net new customers, SaaS new sites, net new customers. And then we've had a few larger customers buy from us this quarter who've not been traditionally our customers.

Matt J. Summerville - KeyBanc Capital Markets Inc., Research Division

Analyst

And then Bob, I'm just still trying to sort out this ATM profitability per Katy's question and the comment Bill made, talking about how North America can be a pretty a lucrative. So it'd really be helpful if we had that ATM reimbursement number in dollars.

Robert P. Fishman

Analyst

We chose not to break that out separately, Matt. It's a bit complicated. What I would say is that the profitability came from the lower service delivery costs emphasis on selling and R&D. And again, the point I was trying to make, Matt, was don't get ahead of us here. You see that 12% operating margin, think of it for the full year as being up 50 to 100 basis points over last year's 10% operating margin. So that's the way you should think of the financial line of business. Obviously, if we get more branch transformation revenue that helps. And certainly as part of our Analyst Day in November, we'll model out the next 3 years for you.

Matt J. Summerville - KeyBanc Capital Markets Inc., Research Division

Analyst

Okay. I appreciate that it's complicated. But in absolute dollars, is profitability up or not in the ATM business excluding that reimbursement?

Robert P. Fishman

Analyst

It definitely was up.

Matt J. Summerville - KeyBanc Capital Markets Inc., Research Division

Analyst

So it's less than $10 million?

Robert P. Fishman

Analyst

The -- yes, in terms of what? The supplier reimbursement?

Matt J. Summerville - KeyBanc Capital Markets Inc., Research Division

Analyst

Yes.

Robert P. Fishman

Analyst

In the quarter?

Matt J. Summerville - KeyBanc Capital Markets Inc., Research Division

Analyst

Yes, I'm just trying to understand what the margin -- I'm not sure why that's not something you disclosed. I'm just trying to understand what the profitability...

Robert P. Fishman

Analyst

I'll tell you why it's a little complicated, Matt, and I appreciate the healthy push back, but it's a netting of cost that we've incurred over the last 12 to 18 months. So it's -- that's why it's a bit complicated. Operating margins are up excluding that, a heavy focus on expenses. Do not get ahead of us and start modeling out 12% for the full year, Matt, think of it as a 50 to 100 basis points up.

Matt J. Summerville - KeyBanc Capital Markets Inc., Research Division

Analyst

Yes, I'm not confused about that at all.

Operator

Operator

We'll go on to Gil Luria with Wedbush Securities.

Gil B. Luria - Wedbush Securities Inc., Research Division

Analyst

I want to get a little bit of a sense of how much branch transformation is incremental. Let's say you were selling the banks that you're going to generate $100 million of branch transformation revenue from this year. If the technology wasn't available and you were just selling them ATMs and software and the services that go with that. How much revenue would you have generated from those same banks, if they were just coming in for the product set that you currently sell?

William R. Nuti

Analyst

It's all incremental. It's 100% incremental. We wouldn't be selling ATMs that sit inside the branch in the same configuration we sell express banking or Interactive Teller.

Gil B. Luria - Wedbush Securities Inc., Research Division

Analyst

So I guess, my question is if those branches -- if those banks chose to have a standard branch instead of this type of branch how much would they be spending on ATM software and services?

William R. Nuti

Analyst

I got you. There will be a more traditional customer, Gil, in buying ATMs for both in lobby and then for distribution. All of the revenues that have traditionally gone to the current players in the branch are shifting a bit, both in terms of software and hardware. And you'll see companies like NCR begin to move into that adjacency that's now an adjacency for us, but also market share gains, generally, in terms of hardware and software in the branch.

Gil B. Luria - Wedbush Securities Inc., Research Division

Analyst

Okay. In terms of -- now that you've integrated Retalix and it seems to be going well, are you looking again at M&A? When you look at the 2015 targets that you laid out at the last Analyst Day, do you think those targets are doable without doing additional deals? Or are you already starting to look for deals similar to Retalix and Radiant?

William R. Nuti

Analyst

I think all of those targets are doable with the small roll-ups and acquisitions we have already discussed we'll do over time. Nothing of significance. Right now, Gil, we're focused on pension Phase 3, the integration of Retalix and Radiant. Radiant, by the way, is finally integrated this quarter. Both -- by the way, both of those assets are doing extraordinarily well. The fit was near perfect. They have great talent. We're executing to our plans. We're well above our plans in some cases. Synergies are being realized, both revenue and cost. I think there's more revenue synergies in Retalix than we originally thought. And if something would've come along, Gil, that was superb fit like those 2 companies, we would look at it and we would certainly figure a way how to fit that into our long-term plan because, again, we feel like we have a tremendous future in this company, both organically and, vis-à-vis, our reinvention goals. And we're going to continue to look for assets that fit. Now we're spending more of our time on other things, but if something comes along that is like of those 2, we'll take a serious look at it.

Operator

Operator

And now we'll go to John Williams with UBS.

Unknown Analyst

Analyst

Very quickly, I just wanted to touch on the dynamics within the Silver business. I know you have a brief update earlier. But I was just curious as you think about that, what's the uptake been? Who is really your addressable market? And how do you see that playing out over the next year or so?

William R. Nuti

Analyst

Yes, we have a couple of thousand customers today, which is slower than we'd like. But we are bringing on new distribution partners. Vantiv, the most recent partner we've brought on is beginning to ramp up. We're talking to other potential distribution partners as well. We still feel very, very optimistic about that business, medium to long term. We talked about the dynamics of that business being in our favor in terms of small merchants moving to mobile point-of-sale, and some of the powerful applications we provide for them. And we also are beginning to feel more comfortable we have the right overall distribution strategy in that space. But right now, I say that's our #1 focus. We should be able to get some substantial growth in terms of users over the next 12 months. But, John, do you have any comment on that?

John G. Bruno

Analyst

No, I think it's right, Bill. I mean that part of the business, the small business market, I mean, there's approximately 8 million or so small businesses in that space. They spend about $16 billion on technology. It's a very interesting space for us, and we like it because it sits in the center point of what we do. When we're out there, they're all confused by how do they integrate point of service, plus promotion, plus loyalty. And it's Silver -- with Silver solution, we're trying to get that solution right. Not overly complex, needs to be easy to implement, easy to use and ongoing as both a software and a SaaS model. So for us, we're spending less time now on the technology itself and the platform, which is where we've spend our time in the past. And the lion's share of our time on the distribution channels and the take rates on how we get that moving up, because it is a different sales motion than what you would expect for traditional retail, which is very different than what we do. So getting that right is important and that's where our focus and intention is.

Unknown Analyst

Analyst

Is the expectation -- and maybe this is more for John, is the expectation that this is something that could see the potential future customer? Or is it just really to protect the flank, so to speak, so that you don't lose somebody to a square or another emerging tablet that could potentially take a customer away for good?

John G. Bruno

Analyst

Yes, so it's a bit of both, and let me answer that. And it's also a bit of a learning for our legacy businesses as well and the Enterprise business, let me explain why I mean that. So when you look at the ultra low end of the market, you mentioned Square, very, very different customer base, smaller than even and a different customer base, the one that I've just alluded to. The Silver is targeting more of the merchants that are small businesses, in fixed locations, typical main street, high street-type locations that have inventory, a point-of-sale and doing some promotional loyalty versus potentially where Square has focused it's time, which has been further down market, those people that are purely-only cash-only type merchant. So yes, we look at it in our business to watch and then following the low-end market moving up. But also, we learn an awful lot about the top end of the market and the enterprise as they push their way down. So our whole platform in the Silver space is as informative to our Counterpoint business and our Hospitality small business as it is to the ultra low end of the market where Square plays today. So it is a very wide open market, it's very large. And we're trying to make sure that we get the technology right, the price sensitivity right of what people will pay for in value. And you can do the math, when I talk about 8 million merchants in that target space that spend $16 billion, that's roughly $2,000 per merchant on technology. So we've got to get the offer right, the sensitivity right, and ensure that the value is there. When it's there, and it's easy to acquire, they purchase it in spades.

Unknown Analyst

Analyst

Okay. If I could just sneak one last 1 in for Bill. Just as you think about, you size the opportunity for EMV on the ATMs side. I noticed you've gone through the various cycles throughout the last few year's, like ADA for instance. That was potentially reasonably incremental for you over the years and it seemed to work that way. But how do you think of EMV, is it nearly of the same size opportunity? It doesn't sound like it would be, but I guess how incremental could that be for you over the next few years?

William R. Nuti

Analyst

EMV will be mainly a retail opportunity for us. There'll be some implications to Financial Services, but less so than the Windows 7 upgrade cycle will be. The combination of those 2 will not eclipse the ADA cycle in my opinion, in terms of size and scope. They'll be meaningful. They'll be nonsecular growth in nature, particularly in the U.S.. But not as significant in size. So when you think EMV for NCR, think some aspect of that will be Financial Services, but the big play for us is in Retail.

Unknown Analyst

Analyst

Okay. So not so much, it's probably more popping things out on ATMs and just replacing pieces versus replacing whole units?

William R. Nuti

Analyst

That's correct. Yes, thank you. And thank you all for joining us today. I think that's the final question. We look forward to seeing you again or talking to you again in October.

Operator

Operator

Again, that will conclude today's conference. Thank you all for joining us.