Paul Travers
Analyst · Christian Schwab with Craig-Hallum Capital Group. Please proceed with your question
Thank you, Ed. Hello, everyone, and welcome to the Vuzix Q3 2020 conference call. Vuzix is entering one of the strongest and most promising periods in our history in terms of Smart Glasses demand, product line strength, OEM developments and the significant advancements being made on our next-generation technology. We are executing on many fronts and we have a healthy balance sheet to support our efforts. The increase in Smart Glasses demand, which began in this spring, strengthened further in Q3, as our Smart Glasses sales were the highest we've yet achieved as an enterprise wearable computer supplier, exceeding our previous record set in Q2 of this year. Our Q3 sales of Smart Glasses totaled $2.7 million, up 15% sequentially and 156% on a year-over-year comparable basis. And these record sales were achieved in a quarter that included the summer months, which is often a slower period for many enterprise customers in the U.S. and Europe due to planned vacations. We are pleased to see our products being used across our expanding client base to assist customers in solving the complex issues associated with today's business environment. Demand for our products has been and continues to be broad-based across numerous market verticals and around the globe, most notably in healthcare, field service, manufacturing and logistics. And the momentum behind our core enterprise Smart Glasses business has not slowed. During the month of October, Vuzix recognized a single-month record for Smart Glasses revenue, outpacing our previous record. We're seeing replenishment orders from resellers, follow-on orders from direct customers and a continued stream of inbound sales from new customers, as our core Smart Glasses business continues to accelerate across the globe. As a result, we believe we should be in a position to deliver yet another record quarter of Smart Glasses product sales in our final quarter of this year. At the same time we continue to be successful in expanding the breadth and scope of our OEM and engineering service engagements, which currently total five with further opportunities visible on the horizon. I'd like to spend a moment to drill down a little deeper on our Smart Glasses sales trend. Slide five depicts our quarterly Smart Glasses sales over the past four years breaking out notable single orders in three instances. Over the last four years our Smart Glasses sales base business averaged approximately $1.2 million per quarter with the majority of the sales coming from customer pilots. Over the last few quarters, we have witnessed many customers both large and small moving faster between pilot evaluation and deployment into their operations. To highlight this acceleration further, Vuzix' October Smart Glasses revenue alone was comparable to the $1.2 million we used to do over an entire quarter. While the revenue growth we have experienced over the past several quarters have been broad-based and not attributable to any one or two large accounts. We see the potential for significant orders from large accounts on our horizon which of course we remain focused on closing and announcing. As you can see our customers are successfully deploying our products to become more competitive and adjust to the new normal. We are just getting started with broader smart glasses adoption by enterprise users. And as such it begs the question for so many organizations still trying to figure this out. Why send the person when you can send a pair of Vuzix Smart glasses? Deploying Vuzix Smart Glasses in enterprise is safer, cheaper, faster and in many respects a better way of doing business. We have been saying this for some time now and the pandemic has forced the point. Vuzix now feels what we believe to be the strongest lineup of smart glasses solutions in the market not only in our own history, but more importantly across the competitive landscape. Our three current leading solutions; M400, the newly introduced M4000 and Blade upgraded represent a range of competitive price points form factors and functionality and it is safe to say that we see customer interest and demand for each continuing to build. The Vuzix M400 which accounted for the majority of our smart glasses sales in Q3 has clearly become the workhorse for a steadily growing list of enterprise customers. The M400 was built to capture and broadcast industry-leading 4K 30-frame per second HD streaming video for field service workers with this image stabilized and autofocusing camera and the OLED display delivers superb contrast with crisp video to its users. And with further advanced voice controls now built into the base OS it has become a completely hands-free device for many applications. Our M400 Smart Glasses as a scalable platform continues to mature further differentiating it versus other vendor solutions. During the first half of 2020, we added support for several popular video conferencing platforms such as Zoom and Zoom for Healthcare, Skype for Business and Cisco WebEx teams and we have planned support for a number of other popular video conferencing platforms that are currently in the queue. Most recently, we rolled out Android 9 across our M400 and M4000 devices which brings with it a series of improved features and functionality for enterprise customers including improved WiFi and Bluetooth connectivity, enhanced security, improved foreign language support to support a broader global customer base and increased video recording speeds of up to 60 frames per second of 1080p video. resulting in additional stability and usability for our enterprise customers. It is the highest level of Android currently running on any pair of smart glasses in the industry. The Vuzix M4000 is a very exciting sister product for the M400 built on the same XR1 a core arm processor from Qualcomm and it is now in volume production and shipping to customers. The optically see-through M4000 gives our customers not one but two enterprise workhorse products to choose from. The 5000-nit display of the M4000 makes it not only one of the brightest optical see-through devices on the market, but also extremely versatile both indoors and out. The M4000 features an image size, field to view that is nearly double that of the M400 and since it is see-through offers a non-accrued view for the wearer making it easier to see their work and surrounding safely. The M4000 is proven to be very complementary and virtually fully compatible with the M400 on top of its enhanced features and provide a 1-2 punch with an enterprise across healthcare field service manufacturing and logistics to meet different customers' needs. The Vuzix Blade upgraded version, includes a new built-in stereo audio feature as well as an autofocus camera both popular requests from our existing customers and is now also in volume production and shipping as of the last week of Q3. Feedback from our enterprise customers to-date has been excellent, and we have received indications that a number of our larger customers across several industry verticals are looking to roll-out the new blade to support their operations in pharma, field service, manufacturing and logistics. And as competitive as all these products currently are, we are working to push the envelope even farther with our next-generation Smart Glasses solutions that I will comment on a bit more shortly. COVID-19 has forced changes in the way business is getting done across many organizations. And as a result, we are seeing our business grow. We expect much of this change to last beyond the pandemic and that our products will be more broadly adopted for the long run. COVID prompted new ways of doing business in many respects which are becoming the future of how things will get done. Using Smart Glasses is not just about solving the short-term COVID safety problem, but also about how to do business more efficiently. There can be cost and time efficiencies and they are much greener for the environment to use over physical travel. And now with the proof in the pudding it seems broad continued adoption is inevitable. Vuzix Smart Glasses have been proven to be a successful tool for our end customers to combat and conquer the operational challenges that have been exacerbated by the COVID-19 pandemic and we believe adoption will continue expanding as more organizations see the wide array of benefits they offer. Salesforce's CIO recently noted that the pandemic has opened people's minds to change and that his firm is seeing CEOs becoming ambitious about putting together plans to not only ride out the storm, but actually emerge from it stronger and more competitive. At the same time, global research and advisory firm Gartner Group recently stated that, "AR has reached maturity by several measurements and has become an industry-proven technology that executives can safely invest in to improve and innovate their business." Most importantly they also offered, "AR is no longer considered an emerging technology and is now ready to move from pilots to productivity." We at Vuzix are witnessing the shift firsthand and the trend is gaining momentum. Three specific verticals within enterprise that continue to accelerate their adoption of Smart Glasses since the COVID-19 pandemic began in February include field service manufacturing and healthcare. Within each of these market sectors we continue to see growing acceleration in adoption driven by business continuity plans and the urgent need to deliver remote expertise without having to send personnel on site. In manufacturing and field service we have companies like Clorox that have deployed the M400 smart glasses across their operations to support manufacturing operations by connecting plant maintenance managers with operational staff on site. Clorox is also sending Vuzix Smart Glasses to facility sites to assist Ernst & Young and the performance of quarterly audits resulting in dollar savings on travel and time. Other deployments we recently announced in this space include those made by respective industry leaders such as Optus, SHL Group, Valmet and others. Look for more in this space from us in the upcoming months and quarters. One of the hottest areas recently is healthcare. We have companies like Medtronic using our smart glasses to support medical equipment and technicians during surgery. Healthcare usage elsewhere includes among other things; remote patient care, telemedicine, training and education, medical equipment servicing and surgery assistance all driven by the top-notch performance of our M400 Smart Glasses coupled with a variety of software applications being sold by Vuzix and our partners. The M400 smart glasses are now also being used on the hospital floor to support virtual rounds, in ICUs for patient monitoring, in operating rooms to perform guided surgeries and for training purposes in surgeries such as heart and gastrointestinal as well as clinical interaction with various medical professionals and patients. Our list of announced customers in this space continues to steadily grow. In one example Vuzix partners in Malaysia recently completed a successful clinical study showing that our M400 smart glasses can be used as a successful tool to conduct rounds to neuro critical care patients during the COVID-19 pandemic and they are expanding across the Asia Pacific region with their product offering. In another, Ohana One has deployed dozens of M400 smart glasses and recently kicked off clinical studies at more than 15 hospitals worldwide to review mentor/mentee surgical site training utilizing Vuzix smart glasses. We're excited to support Ohana One to expand this program with a goal of over 1,000 mentor/mentee surgical pairs across the globe as they continue to scale. Our partner Pixee Medical continues to expand their distribution channel and perform successful knee replacement operations using our M400 smart glasses as the primary AR navigation tool across Europe, while at the same time pursuing 510(k) device clearance for the U.S. market. Beyond these surgeries which total 600,000 operations annually in the U.S. alone, Pixee has its eyes on enabling use of smart glasses in shoulder surgeries as well. Just last week we also announced that Istanbul University, Faculty of Dentistry is using the M400 to support remote student learning and that Newcastle University in the U.K. is using M400 to support its blood cell in COVID-19 research. Our customer adoption list in the health care vertical just keeps growing and growing. I'd like to give you a quick update on Verizon, which remains one of our strategically important partners. We are continuing to work with them to address key market verticals that can leverage their 5G network alongside Vuzix smart glasses to drive increased efficiencies and capabilities. The EMS product bundle we first announced in July that is being co-developed by Verizon to put together a world-class turnkey solution centered around 5G continues to progress well. This bundle of hardware and 5G services is designed to bring situational awareness technology to public safety and first responders. This EMS solution is currently being prepped for customer’s pilots and feedback ahead of a nationwide rollout in early 2021. Verizon could well become a significant smart glasses distributor for Vuzix within the next 12 months and we hope to share more on this as well as other exciting developments with them as they materialize and we are able to share. Vuzix is also engaged with several other significant telecommunications providers domestically and internationally around the globe. Working together with these carriers on producing revenue-generating services around 5G focused on B2B, B2C and the likes. Our OEM and related engineering services business is also gaining momentum this year as our customer portfolio continues to expand and moves towards anticipated volume production programs. We have formally announced four engagements and have several others in the works. The multi-year revenue potential associated with volume production for these programs related to aerospace and defense, healthcare and the [Technical Difficulty] some of these companies are when we can, but I thought in the interest of clarity, I would try to add some additional color to what these programs are. Slide 9 lays out the time lines and progress points for these OEM engagements. Partner one is a global aerospace and defense contractor. We're currently in the process of finalizing a supply agreement with this partner after completing four phases of development. The supply agreement being negotiated is related to volume production of a customized head-mounted display waveguide and HD display engine for both commercial aviation and defense usage with initial deliveries expected to commence in the first half of 2021. Partner two is a major U.S. defense contractor, and in October we announced a Phase 2 follow-on project to further develop a customized waveguide-based head-worn AR display engine with most of this phases work expected to be completed before the end of the year. We anticipate the successful completion and delivery of Phase 2 to either lead to further NREs for subsequent refinement or straight to an eventual production program. Partner three is a major international defense contractor, and in September we announced a Phase 1 development agreement to build a customized waveguide solution with most of this work expected to be completed before the end of the year. Two additional development phases are currently being contemplated before an accepted final product design would be expected to lead to a volume production order. Partner four is a U.S.-based medical partner and we announced in October that we are developing a customized head-mounted waveguide display-based system for assisting cancer surgeries. Phase one is expected to be completed by the end of 2020, with expected further nonrecurring engineering revenues, if awarded by the customer in subsequent phases before an accepted final product design and move to volume production orders. Please note that no engineering services revenues from these four programs were recorded in our third quarter results. Partner five is a commercial firm with which we are engaged for a waveguide and projection engine development project related to next-generation display technologies for both Vuzix and potential third-party OEM customers. Beyond these efforts, we have a growing list of other projects that continue to progress towards finalize statements of work for new programs. Of course, we look forward to announcing further details and developments on these upcoming as well as existing opportunities when we can. We continue to grow our intellectual property portfolio, which now consists of over 179 patents and patents pending, up from 90 patents and patents pending three years ago and up from 166 in just the previous quarter. Our recently granted patent related to a near-eye display with self-emitting micro LED display engines is a good example of the progress we are making towards establishing Vuzix as the preeminent supplier of next-generation solutions for use with and around micro LED displays and other advanced display engine technology. In September, we released a video about our next-generation smart glasses which we plan to bring to market within the next year. Enterprise partners and customers are asking, when they can have it. Interested players in the AR consumer space are asking, how did we do it and consumers are asking, when can we buy it? If you haven't had a chance to view this video, which can be found under the Technology tab on our website, I would encourage you to do so as it provides a true glimpse of the future of smart glasses and our continued leadership position within the space. Although I can't offer too much in terms of details due to competitive reasons, I can say this next-generation tech should be slated for market introduction during the second half of 2021. We expect this will be the first time any company in the AR or wearable computer space has figured out how to fit as they say 10 pounds in a 5-pound sack when it comes to highly functional fashion-forward smart glasses. Similarly on the OEM side of our business, our broad expertise and capabilities regarding the manufacture of optical waveguides and display engines, along with our status of being one of the few, if only U.S. manufacturers of such technologies should continue to serve as a major differentiator for us. This has been well evidenced by the growing engagements we have had in this space thus far this year. I'd like to now pass the call over to Grant, so he can review some aspects of our third quarter financial results. Grant?