Justin Hutchens
Analyst · RBC Capital Markets
Thanks, Debbie. Let me start by noting that we witnessed an impact from COVID-19 on the senior housing industry in the second quarter that is truly unprecedented. That said, I am proud of how our industry came together in a crisis to protect health and safety for the most vulnerable segment of our population. I’d like to publicly acknowledge all the hard work, dedication and skill of our employees, operators, tenants and their teams and frontline care providers for their courageous efforts throughout this pandemic. I’ll start with a quick overview of our results in the SHOP and triple-net portfolio. It seems like agent history, but we began the year and SHOP with a strong first quarter performance with NOI growth of 6% versus fourth quarter 2019 when excluding COVID impacts. The second quarter was a different story as our SHOP operators battled the pandemic. Second quarter 2020 average monthly occupancy came in approximately 470 basis points lower than first quarter average monthly occupancy for our same-store senior living operating portfolio pool. At the end of the second quarter, occupancy stood at 80.6%. COVID-19 related operating expenses totaled $42 million, and after netting $15 million of estimated mitigating cost savings the OpEx impact totaled $27 million, and therefore, total operating expenses grew 3.4% sequentially, which improved from previous expectations. All COVID-19 expenses, including testing, labor and supplies have been reflected in property operating results. RevPOR declined 2.9% sequentially due to the disproportionate clinical impact in New York and New Jersey when these high red four communities were locked down, and occupancy loss was most pronounced in the Northeast. Net-net, as expected, cash NOI for our 390 asset sequential same-store portfolio declined from $165 million in the first quarter to $106 million in the second quarter, a reduction of $59 million. I’ll highlight our Canadian portfolio, which generated 30% of our SHOP NOI. It demonstrates both the benefit of our diversification strategy and a well-orchestrated public health response. Our 68 communities within our sequential Q2 same-store pool, including our recent investment in Le Groupe Maurice, were 94.2% occupied, which compares to an average of 96.3% in the first quarter, outperforming the U.S. on an absolute and relative basis. Additionally, our independent living portfolio more broadly, inclusive partly of Le Groupe Maurice and Holiday Retirement, have demonstrated resilience during the pandemic, significantly outperforming assisted living, specifically, I’d like to highlight our Holiday portfolio. Since converting the SHOP, NOI has approximated 7,000,589 in May and June, representing a 1.1% improvement over prior year and ahead of our pre-COVID budget. Moving to our triple-net senior housing portfolio. In the second quarter and through July, Ventas received all of its expected triple-net senior housing cash rent. Our underlying triple-net portfolio performance broadly followed the same trends as our SHOP portfolio. And as a result, we have been taking actions to proactively address certain leases. I’m really happy we’ve been able to reach mutually beneficial arrangements with Capital Senior Living, Holiday Retirement and Brookdale Senior Living already this year. I really look forward to working with these management teams to optimize each respective portfolio. Now I’ll address recent trends. First and foremost, I am pleased to report that the demand characteristics supporting senior housing remained solid even in the face of the pandemic as we have seen leads and move-ins improved since the low point in April. And it’s important to note, this trend persists in markets that have long since faced the virus such as New York and New Jersey and those that are still experiencing high new cases per day, such as California, Texas, Florida and Arizona. As we reported to investors in June, the key leading indicator of demand is communities loosening restrictions and allowing for a richer resident experience and most crucially, allows structured family visits and small group dining and activities. It is very encouraging to see that 86% of our communities are offering this lifestyle, which with appropriate infection control practices and testing protocols is getting much closer to the pre-COVID living experience. We are pleased to support a proactive industry-leading testing program, including our partnership with Mayo Clinic labs that served as one component of a thoughtful reopening approach and has yielded over 59,000 resident and employee tests to date. In regards to our clinical results, although lessening, we are still facing pockets of increased virus activity, which has caused some of our communities to reverse course and increase restrictions throughout recent weeks. However, as Debbie noted, we currently have the highest number of communities accepting move-ins since the beginning of the pandemic at 96%. New resident cases per day in the Ventas portfolio peaked in April at 26 per day and have averaged only 8 per day in May through July, and thus far in August, we are only averaging 4.5 new resident cases per day. 89% of our communities have either never had a confirmed resident case and/or have not had a case in 14 days. As a reflection of the diligent efforts by our operators, we have continued to see improvement in our leading indicators. We ended July occupancy at 80.1%, which is approximately a 50 basis point decline since June as the deceleration in occupancy decline continues. The improving lead and move-in trend through July also persist. Our move-ins are 72% and our leads are 74% versus prior year, respectively. Our movements, however, have not yet covered are move-outs and therefore resulted in lower occupancy. While we are encouraged by the improving leading indicators and evidence of strong demand drivers and moderating expenses, we do not expect to experience stabilized NOI performance until our move-ins and move-outs level out. All things considered, we are steadily making progress towards a stabilized performance. In summary, we are cautiously optimistic regarding the positive leading indicator trends we are seeing in our senior housing portfolio. The efforts and success of our operators in providing more robust safe living environments for seniors, and the meaningful improvements to move-ins and leading indicators we’ve seen since April. However, we remain measured in our outlook because of the uncertainty of the pandemic, its continuing financial impact on our senior living business and the cost of stabilizing and recapturing occupancy in our communities while focusing on the health and safety of frontline caregivers and residents. With that, I’ll hand the floor to Pete.