Good day, everyone. Welcome to VeriSign's First Quarter 2020 Earnings Call. Today's conference is being recorded. Recording of this call is not permitted unless preauthorized. At this time, I'd like to turn the conference over to Mr. David Atchley, Vice President of Investor Relations and Corporate Treasurer. Please go ahead, sir.

Thank you, Operator. Welcome to VeriSign's First Quarter 2020 Earnings Call. Thank you to everyone for joining our call today, and we hope each of you are staying safe and healthy. Joining me remotely from their respective locations are Jim Bidzos, Executive Chairman and CEO; Todd Strubbe, President and COO; and George Kilguss, Executive Vice President and CFO. Thank you in advance for your patience if we experience any interference, delays or sound quality issues during today's call. This call and presentation are being webcast from the investor relations website, which is available under About VeriSign on verisign.com. There you will also find our first quarter 2020 earnings release. At the end of this call, the presentation will be available on that site. And within a few hours, a replay of the call will be posted. Financial results in our earnings release are unaudited, and our remarks include forward-looking statements that are subject to the risks and uncertainties that we discuss in detail in our documents filed with the SEC specifically the most recent reports on forms 10-K and 10-Q, which identify risk factors that would cause actual results to differ materially from those contained in the forward-looking statements. VeriSign retains its long-standing policy not to comment on financial performance or guidance during the quarter unless it is done through a public disclosure. The financial results in today's call and the matters we will be discussing today include GAAP results and 2 non-GAAP measures used by VeriSign, adjusted EBITDA and free cash flow. GAAP to non-GAAP reconciliation information is appended to the slide presentation, which will be found on the Investor Relations section of our website available after this call. In a moment, Jim and George will provide some prepared remarks. And afterward, we will open the call for your questions. With that, I would like to turn the call over to Jim.

Thanks, David, and good afternoon, everyone. As people work to address the global challenges posed by COVID-19, we are focused on protecting our people, managing our operations, supporting our local communities and helping small businesses through our general partners. While the issues posed by COVID-19 are unprecedented, they fall within our standard preparation for disruption caused by local, regional and global events. The company's readiness plans, which are routinely exercised, include the ability to maintain critical Internet infrastructure with most employees working remotely. We are prepared to continue to operate all of our services, including registry services for .com and .net and our route operations at the rigorous standards of performance governed by ICANN even in the demanding environment created by COVID-19. Additionally, to help our local communities, as announced in March, we made an initial $2 million donation during the first quarter to first responders and medical personnel in the Northern Virginia area, the United Way's Worldwide COVID-19 Community Response and Recovery Fund and Semper Fi & America's Fund. Additional efforts to protect our people, manage our operations, help communities and help small business through our channel partners can be found in our company blog, which is available at verisign.com. Now I'd like to address updates and first quarter results. I'm able to report another solid quarter for VeriSign in which we focused on our core business, expanded the domain name base and delivered consistent financial results. On March 27, we announced that VeriSign and ICANN entered into the third amendment to the .com registry agreement and a separate binding letter of intent, which formalized a new framework for ICANN and VeriSign to work together on initiatives related to the security ability and resiliency in the domain system. We are pleased with the outcome of the process and remain…

Thank you, Jim, and good afternoon, everyone. For the quarter ended March 31, 2020, the company generated revenue of $313 million, up 2% from the same quarter in 2019, and delivered operating income of $206 million, up 3% from $200 million in the same quarter a year ago. Operating expense totaled $106 million, flat with the first quarter a year ago and lower from $112 million last quarter. The sequential decrease in operating expense is primarily a result of a decrease in sales and marketing expenses in the quarter, partially offset by the $2 million in donations that Jim mentioned earlier. The operating margin in the quarter came to 66% compared to 65.4% in the same quarter a year ago. Net income totaled $334 million compared to $163 million a year earlier, which produced diluted earnings per share of $2.86 in the first quarter this year compared to $1.35 for the same quarter last year. As noted in our earnings release, net income for the quarter included the recognition of $168 million of previously unrecognized income tax benefits. This income tax benefit increased diluted earnings per share by $1.44. As of March 31, 2020, the company maintained total assets of $1.754 billion and total liabilities of $3.163 billion. Assets included $1.139 billion of cash, cash equivalents and marketable securities. Operating cash flow for the first quarter was $180 million, and free cash flow was $169 million compared with $187 million and $178 million, respectively, for the first quarter last year. I will now discuss full year 2020 guidance. Revenue is still expected to be in the range of $1.250 billion to $1.265 billion. This revenue range forecast reflects the updated domain name base growth rate of between 2% and 3.75% that Jim mentioned earlier. The operating margin, which includes stock-based…

Thank you, George. Before moving to the question-and-portion of this call, I would like to acknowledge and efforts of critical staff, not only here at VeriSign but everwhere, of the hard work and commitment they are demonstrating during this crisis. We appreciate the training, skill and dedicated effort of our team, which remains focused on operating our critical infrastructure. I hope everyone remains well and continues to stay safe. Given that participants are dialing in remotely for this call, we would like to walk through a few questions which we know are on your mind before we open the call for your additional questions. The first question I'll ask and then answer is, could you provide more information then on COVID-19's impacts to your business in terms of your infrastructure, supply chain, customers, demand for .com and .net and capital allocation? The answer is that we recognize that VeriSign operates critically within that infrastructure that's relied on now more than ever. Protecting unconditionally the infrastructure that operates registry services for.com and net as well as our root operations remains job one. The company's readiness plans, which are routinely exercised, include the ability to maintain critical Internet infrastructure with most employees working remotely. VeriSign maintains multiple redundant operation centers as well as hundreds of service locations distributed worldwide across 6 continents. VeriSign's diverse DNS infrastructure is not dependent on a single type of technology, vendor or power source at a given location, and VeriSign technical teams across the globe are able to perform key functions from multiple locations. We are prepared to continue to operate all of our services, including registry services for .com and .net and our route operations at the rigorous standards of performance governed by ICANN even in the demanding environment created by COVID-19. In respect to our…

[Operator Instructions]. And we'll take our first question today from Rob Oliver with Baird.

Great. And, Todd, congratulations on your promotion. Jim, you guys are already a model of efficiency, but, yes, answering your own questions takes it to a new level. You've taken most of mine, but I did want to just flush out the strong renewal rates, which were very strong, and maybe get a bit more color on what you guys are seeing in terms of domain activity. I mean, the slight tweak down of the revised range is fairly modest. And just curious what you guys are seeing and how that plays into your forecasting about any residual effects on SMBs from COVID-19?

This is Jim. I'll ask George to answer the substance of your question. I would just say beforehand that there's obvious significant economic impact from COVID-19. And we're talking about Q1 here, but, obviously, this is going to last more than 1 quarter. So I would just say, again, for clarity that our more cautious view because of this crisis is reflected in all of our guidance. But George, let me have you answer the question, if you would.

Sure. Rob, it's George. From a renewal rate perspective, we did see renewal rates tick up a little bit from year ago levels. When we take a deeper look, we see the previously renewed rate really being the driver of that. So we're seeing people who have renewed names previously continue to hold on to those names. And as we talked about before, that's a normal function that we've seen previously as the base stages. As we look at the domain name base performance itself, clearly here in the first quarter, as Jim mentioned, we had what actually was a good Q1. New units were up 2.1% from a year ago and delivered $1.8 million. As you mentioned, we're keeping an eye on the domain name base and demand for the rest of the year. In the quarter, we saw good strength from the United States registrars. And I would say the China market was a little softer, but the strength from the U.S. registrars really outpaced that and overcompensated for that, helping the domain name base to continue to grow here in Q1.

Our next question will come from Nick Jones with Citi.

Just two quick ones, one on the .com pricing agreement. I guess, just one on the timing without, I guess, asking for specific timing. But as you aren't taking any pricing increases in 2020, are you able to tick the October 26, say, in early 2021? And if you were to take it in 2021, the way the contract reads, are you then not able to take the October 26, 2021? Ultimately, could you do 2 prices -- 2 increases in the same year? I'm not sure if you follow me, but that's my first one. And then I have a quick follow-up.

Okay. Well, I think the best way I can answer your question. First of all, let me just say that your question is actually sort of getting to a process that we employ. So rather than try to interpret that on the fly, let me just give you some facts about that. Under Amendment 3 that, I think, will be helpful to answer your question, under Amendment 3 to the COM agreement, VeriSign `is allowed to take a price increase in each of the last 4 years of every 6-year period of up to 7% over the maximum price in the preceding pricing year. Pricing year is defined as October 26 to October 25. This time frame is consistent with Amendment 35 to the cooperative agreement that established the start of the 6-year period as of October 26, 2018. So those are the sort of the facts of the mechanics, and I think that should help you kind of get to where you want me to.

That does. That's helpful. That's helpful. And then the second one, just quickly on kind of new top level domain, a large registrar acquired a registry that issues new TLDs and some country code TLDs. Does that potentially increase the risk of impacting .com demand? Or is there -- do you have any thoughts around that?

So I assume you're referring to GoDaddy's acquisition of NeuStar. So let me just say GoDaddy has been and is an important channel partner for us, and we expect that to continue. End users continue to see tremendous value in the common net top level domains, and we know that all of our channel partners recognize that value as well. So also, it's important to note that vertical integration is not new. Several of our registrar channel partners also operate TLD registries, including Google, which has Google Registry and Name.com, which is a registrar that owns Donuts, which is a large registry. In each case, these registrars continue to be important channel partners for VeriSign.

We'll take our last question from Sterling Auty with JPMorgan.

George, maybe to start with you. If I look at the revenue results in the quarter, it's stronger than I would have anticipated based on the 1.8 million net names added. So can you comment? Was there something to either the seasonality of those net additions that helped revenue? Or was there any other one-time revenue or non-domain-related revenue that maybe helped the quarter?

There was no non-domain name revenue that was material that we didn't have present in the fourth quarter. I think what may be impacting your perception is we had a very, very strong fourth quarter. And so we had quite a few domains come in the fourth quarter, and that's just waterfalling here into the first quarter and helping us getting a little bit of a tailwind here in Q1.

Okay, great. And then on the GoDaddy acquisition of NeuStar, I'd like to look at it this way. Does this change or influence what you might think about doing with. Web and vertical integration or perhaps in terms of future consolidation of registries?

I really -- I don't see that it really has any impact on any thinking about that. As I said, this is not the first time that a registrar has become a registry. There are several of them out there, and those relationships work fine. But I think there's no update on .web, so it's early to speculate about .web per se. But at this point, no real comment to say about that. I mean, we've certainly discussed the ability to be vertically integrated, but let me just say Amendment 35 to the cooperative agreement clarified that the vertical integration within the com registry was only meant to apply to com. So we can't be vertically integrated for com. That clarification is now included in Amendment 3 to the COM Registry Agreement. And the net registry agreement doesn't have a similar clarification.

Okay. And then on .web, you mentioned what update you did have. Is COVID-19 delaying the process? Or any other color you could provide would be helpful.

I don't believe it has. The proceedings in this arbitration are -- actually have even preceding the COVID-19 crisis, even the appearance of COVID-19 have always been telephonic. And so it's unlike appearances in court where people need to show up and physically be there. I believe there is an upcoming hearing later this year that is at least planned to be in person, but I can't speculate about what would happen there. But everything that's gone on thus far has been telephonic. So thus far, there's been no slowdown. Beyond that, I can't speculate about what will happen.

So you mentioned that there is an in-person one later this year. So does that kind of give us an indication that there would not be a resolution to .web, let's say, over the next quarter or so?

I can't speculate about exactly what will happen when. I just know that there was a hearing that was at least planned to be an in-person hearing. I don't know if that's subject change or not. I'm not familiar with that level of detail with the rules, the flexibility or the plans or what impact the COVID-19 crisis may have on that particular plan. I just know that things have proceeded so far because, again, all of the proceedings of literally everyone has been telephonic.

Got it. And last question. You talked about the supply chains. What does the capacity utilization in the VeriSign network look like today? Do you have ample overhead to handle some of the spikes that we're seeing. Some of the traffic data coming out of Akamai and others showed some pretty significant Internet usage. How is the resiliency from just the performance in capacity utilization within the VeriSign network?

We are very pleased with the performance of our network under increased traffic loads. It's designed with considerable excess capacity. And as I stated earlier, we are -- we planned for situations like this, which certainly, the -- not just from the work-from-home environment perspective, but also from an increased traffic capacity. Excess capacity to deal with traffic loads has always been a design criteria in our network, and we're accommodating traffic without issues.

That will conclude today's question-and-answer session. I will now turn the conference over to Mr. David Atchley for any additional or closing remarks.

Thank you, Operator. Please call the Investor Relations department with any follow-up questions from this call. Thank you for your participation. This concludes our call. Have a good evening.

That does conclude today's conference. Thank you for your participation. You may now disconnect.