Daniel Ramot
Analyst · Goldman Sachs
Thanks, Gaby, and thank you, everyone, for joining us today. We're delighted to report another outstanding quarter for Via with results that exceeded both top and bottom line expectations. In Q1, our revenue grew 29% year-over-year to $127 million. This was our first quarter with over $0.5 billion in run rate revenue, an important milestone for the company. The number of customers on our platform grew in Q1 to 838, up 23% year-over-year. We continue to make significant strides towards our profitability target with adjusted EBITDA margin of negative 4.6% in Q1. The basis for our rapid and durable growth is twofold. We are in the early stages of transforming an enormous market, and we offer a unique and differentiated solution that customers increasingly recognize as superior. In our core geographies of North America and Western Europe, our serviceable addressable market is estimated at $82 billion based on a report we commissioned from a major consulting firm. Both by customer count and by revenue, our penetration of our SAM is less than 2%. This presents a tremendous opportunity for continued growth for Via. The key to our ability to rapidly transform this enormous market is our unique product and go-to-market strategy. Via is the only company that offers an end-to-end unified platform for optimizing and operating entire transit systems. At the core of our platform is our purpose-built AI-powered software, which leverages proprietary data and expertise we amassed over more than a decade. When customers adopt our software, they can leapfrog decades of technology neglect and rapidly break down technological and operational silos, driving immediate ROI. But crucially, our platform extends well beyond software. We are a full stack transit provider with a broad suite of technology-enabled services that allow us to directly participate in the delivery of transit services to end customers. When customers select Via to provide these services, we become the real-time orchestrator and optimizer of their transit network, assuming control and accountability for service levels, cost and passenger outcomes. Our software and services are deeply integrated, creating a virtuous cycle. Our software is embedded in every aspect of our services, driving significant efficiency over legacy transit providers who make limited use of technology in their operations. And our services create a powerful feedback loop that supports continuous improvement of our software and provide proprietary data for our AI models. Consistent with the unique nature of our platform, our revenue model is predominantly based on usage and outcomes. When customers select Via to orchestrate the delivery of transit services to their passengers, the increased control and accountability can drive operating leverage and enhance our ability to scale with these customers. Our revenue model minimizes friction for expansion and allows us to seamlessly capture this upside. We believe our platform to be the most extensive integrated solution available in the market, enabling customers to seamlessly plan, schedule, operate and optimize their system across transit modes. Within our platform, microtransit remains Via's founding innovation. It is a new paradigm for mass transit, utilizing dynamically routed, flexible shuttles in place of rigid fixed route and fixed schedule buses. Our analysis of large U.S. transit systems for which we have data by bus route indicates that between 15% and 65% of bus routes for those systems operate at lower efficiency than microtransit. These routes are prime candidates for replacement by microtransit and represent strong expansion opportunities for Via. And while microtransit remains a major catalyst for adoption, our focus today has expanded to managing entire transit networks on behalf of our customers, including paratransit and buses. The focus on providing the orchestration layer for entire transit networks is a major contributor to recent acceleration in the growth of our pipeline. Last quarter, we reported that our pipeline grew more than 50% year-over-year. This trend has continued in Q1, and we ended the quarter with a record $650 million in pipeline opportunity. We first took on management of an entire transit network in Sioux Falls, South Dakota. Winning the contract in late 2023 and launching in January 2024, this highly successful partnership with Sioux Falls is the foundation of our expertise and credibility as an orchestrator of full transit networks. After assuming responsibility for the transit network in Sioux Falls, we launched microtransit citywide, modernized and integrated the previously siloed air transit system and redesigned the bus network in close collaboration with the city and the community. This transformation produced outstanding results, reversing a multiyear trend of rising operating costs and declining ridership, driving ridership growth close to 40%. Building on our outstanding results in Sioux Falls, we were able to secure 2 additional network wins in the second half of last year. And so far in 2026, we have already been awarded 4 network deals, representing over $40 million in total annual contract value. We are very encouraged by these recent network wins and believe they may represent an inflection point in our ability to win these opportunities. In our view, there are 3 key factors behind our recent success with network opportunities. First, while some customers have historically procured transit operations and software separately, in some cases, even independently procuring services for each transit mode, we are increasingly seeing integrated opportunities that combine transit services and software across multiple modes. Now that we have set the precedent, customers recognize the value of an integrated transit system. When they choose to procure such a system, we are well positioned to capture the opportunity. Second, having established Via as a successful provider of integrated network solutions with strong results and references, we are now able to credibly pursue and win these opportunities. The third important factor is AI. Thanks to AI, we're able to build solutions at a faster pace than ever before. This allows us to enter new verticals such as buses more rapidly. It also means the gap between our offering and those of existing competitors is expanding, allowing us to deliver superior ROI to our customers. Looking ahead to the rest of 2026 and beyond, we are excited by the number of network opportunities in our pipeline and the potential to further accelerate and drive growth in our business. We are in the very early phases of realizing the potential of AI to drive increased automation and efficiency across every aspect of our operations, from routing efficiency to dispatch productivity, lower customer service costs and improved fleet uptime. As the network orchestrator, we are in a position to translate these service cost reductions into expanded margins, especially as volume scales. As their economics continue to improve, autonomous vehicles represent one clear such avenue for cost reductions in the delivery of public transit services. We've seen strong interest from our customers who seek to integrate AVs into their public transit fleets. And we've seen strong interest from AV developers who are seeking to partner with us to provide the deep vertical stack required to serve public transit customers. Building on our partnership with Waymo, we recently partnered with Beep to provide a fleet of autonomous shuttle buses for the city of West Palm Beach, and we're actively discussing opportunities with other AV developers. We view these partnerships as further proof that Via is rapidly becoming the operating system for future cities. We are also continuing to explore the opportunity to extend our platform beyond transit by leveraging our strong local government relationships and AI. Our new Via AI Labs division will leverage forward deployed engineers using AI to rapidly explore and productize solutions to cities' most pressing civic challenges, including waste management, road maintenance and data optimization. While still early days, we're seeing strong initial interest from cities, indicating that Via AI Labs has the potential to be a meaningful catalyst to expand our platform and grow our TAM beyond transit. Lastly, before I hand it over to Clara, I would be remiss not to mention our podcast, ModeShift. ModeShift is a thought-provoking fast-paced conversation led by Andrei Greenawalt, our Chief Policy Officer, about mobility history, policy and technology. If you are already listening to ModeShift, it's a go-to for anyone interested in transportation, recently reaching as high as #2 in the government category on Apple's podcast chart. Season 2 is now out, and I would encourage you to subscribe. And with that, I'll pass it over to Clara to review the financial highlights for the quarter and our guidance for the year.