Earnings Labs

Visa Inc. (V)

Q3 2017 Earnings Call· Thu, Jul 20, 2017

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Transcript

Operator

Operator

Welcome to Visa’s Fiscal Third Quarter 2017 Earnings Conference Call. All participants are in listen-only mode until the question-and-answer session. Today’s conference is being recorded. If you have any objections, you may disconnect at this time. I would now like to turn the conference over to your host, Mr. Jack Carsky, Head of Global Investor Relations. Mr. Carsky, you may begin.

Jack Carsky

Management

Thanks, Jenny. Good afternoon, everyone, and welcome to Visa, Inc.’s fiscal third quarter 2017 earnings conference call. Joining us today are Al Kelly, Visa’s Chief Executive Officer; and Vasant Prabhu, Visa’s Chief Financial Officer. This call is currently being webcast over the Internet and is accessible on the Investor Relations section of our website at www.investor.visa.com. A replay of the webcast will be archived on our site for 90 days. A PowerPoint deck containing the financial and statistical highlights of today’s call have been posted to our IR website. Let me also remind you this presentation may include forward-looking statements. These statements aren’t guarantees of future performance, and our actual results could materially differ as a result of a variety of factors. Additional information concerning those factors is available on our most recent reports on Forms 10-K and Q, which you can find on the SEC’s website and in the Investor Relations section of Visa’s website. For historical non-GAAP pro forma related financial information disclosed in this call, related GAAP measures and other information required by Reg G of the SEC are available in the financial and statistical summary accompanying today’s press release. And with that, I’ll turn the call over to Al.

Al Kelly

Management

Jack, thank you, and good afternoon to everybody and thanks for joining us today. We had another strong quarter of business results much like the first half of our fiscal year we saw a consistently solid trends in our operating metrics with very good growth in payments volume, process transactions and cross border revenue. Our global business benefitted from an overall healthy economy as payments volume grew in every major region. In the United States we saw strong consumer confidence continue to drive spending growth. After three quarters here at Visa, I’m quite pleased with our business progress and our high level of execution. It’s a real testimony to our talented and dedicated employees around the world for creating a strong culture focussed on leadership development, operational excellence and driving results. As I move to the highlights of the quarter, I do want to thank everybody for joining us at our recent Investor Day both in person and via the webcast. As the leadership team we enjoyed the opportunity to meet and spend time with our shareholders and the financial community. We hope that you find the information and discussions to be useful. We were pleased to have received quite positive and helpful feedback from the event, given the fact that we did provide a significant amount of information just a couple of weeks ago my prepared remarks today will be relatively brief. In Q3 our business continued to perform well against our operating plan and our strategic priorities for the year. We saw healthy growth in our key metrics for payments, volume and process transaction. Payment volume was solid across all five regions. Growth was particularly strong in India, the United States, Russia, Mexico and Australia. China payments volume growth remained low in the quarter driven by the dual…

Vasant Prabhu

Management

Thank you, Al. Business momentum stayed strong globally through our third quarter. Net revenue and EPS once again exceeded our expectations. Fiscal third quarter net revenue of $4.6 million was up 26%. Net income for the quarter was $2.1 billion or $0.86 per share. Adjusting last year’s results were several special items related to the acquisition of Visa Europe, both net income and EPS were up 26%. Exchange rate shifts versus the prior year negatively impacted net revenue growth by approximately 1.5 percentage points and EPS by approximately 2 percentage points. A few points to note, global growth rates and payment volumes processed transactions and cross border volumes remain strong and stable. Exchange rate headwinds moderated, though currency volatilities remained below the long term mean. Timing of client incentives added almost $0.02 to third quarter results due to delays primarily in Europe, more on this later. We brought back 17.8 million shares of Class A common stock for $1.7 billion in the third quarter at an average price of $93.82. Year-to-date in fiscal 2017 we’ve bought back 59.2 million shares of Class A common stock at an average price of $86.82 per share. A quick review of our key business drivers in the third quarter. U.S. payments volume grew 12% with credit growing 19% and debit 5%. The slowdown in credit growth from the prior quarter reflects the start of COFCO and U.S. AA Credit conversion in the third quarter of fiscal 2016. Excluding Interlink, debit grew 9%. Declining gas prices negatively impacted payment volume by half a point. Adjusted for conversion and gas prices, underlying credit and debit growth rates have been stable all year. As reported, international payment volume grew 72% in constant dollars. On a comparable and normalized basis, robust payment volume growth continued across the globe.…

Jack Carsky

Operator

Thanks Vasant. And before we start the Q&A, let me just add to Vasant’s very nice comments there. It’s been a real honor and privilege working for this organization and the people in it for the last 10 years. But it’s always good to go out on top. I’d known a lot of you for as ten years and some of you for as many as 20. And it’s been a great ride and I really enjoy the interactions with each and every one of you. And so with that, Jenny we are ready for questions.

Operator

Operator

Thank you. [Operator Instructions] First question comes from Bob Napoli from William Blair. Your line is open.

Bob Napoli

Analyst · William Blair. Your line is open

Jack I know that Visa stock has gone up too much and you are too rich, so it’s not a big surprise here, so I hope to take the ski lift that you’ll be running. But....

Jack Carsky

Operator

[Indiscernible] he doesn’t need a lift.

Bob Napoli

Analyst · William Blair. Your line is open

No it’s great, congratulations. But just, I guess I mean the numbers have been very good obviously to Investor Day I think the company seem pretty upbeat. I just wanted if there is a way that as you look at your numbers if you can split out the growth and tell has there been acceleration in the secular shift away from cash and cheques to electronic payments. I know there’s a lot going on with market share in COFCO and different things, but I just wanted if you look at that, if there is a way if you think there’s been in some acceleration in secular trends.

Al Kelly

Management

Yes, if you – I think as I said in my comments if you start to take out the conversions and adjust for gas prices and volatile things like that, the underlying trend of credit growth in the U.S. for the last three quarters has been very steady and stable in the high single-digit, and debt growth have also been very steady and stable. If you look at our payments volumes through the first three quarters of this year, again strong and stable. We have been converting cash to digital at a pretty hefty clip for the past five years and I would said there is no – there’s really no change in that trend. Global economies recovering have clearly helped of this year, so if you remember on Investor Day we talked about PCE penetration and PCE growth, the PCE growth component certainly has been helpful. And then the last thing of course is the recovery on the cross-border side. And Al I don’t know if you want to add.

Al Kelly

Management

Now I think the other aspect -- all what Vasant said is obviously correct. I think that while we’ve seen a real adoption of digital we’re still in the early innings. And I think that, as we pointed out in Investor Day when we get into E&M commerce we neutralize our largest competitor which is cash, and I think that's going to continue to be a real engine of growth for us as we look ahead.

Bob Napoli

Analyst · William Blair. Your line is open

Great. Thank you. Appreciate it.

Al Kelly

Management

Thanks, Bob.

Operator

Operator

Thank you. Our next question comes from the line of Moshe Katri from Wedbush Securities. Your line is open.

Moshe Katri

Analyst · Moshe Katri from Wedbush Securities. Your line is open

Hey, thanks. So another quarter of very strong results internationally. It seems that Visa Europe has been exceeding at least our expectations to almost every quarter since the transaction kind of took place. Is there any way to kind of get us some color in terms of where you seeing the upside coming from versus original expectations? And then, on top of that I think you've indicated that the yields from renewing some of that book of business has been better than expected, maybe some more color on that as well. Thank you.

Al Kelly

Management

I think we’ve been very pleased with Europe on a number of fronts, and especially given the fact that there's been a fair amount of disruption for the people who work in that business between the integration as well as the regulatory requirement to split scheme and processing in the marketplace. Our employees have remained incredibly resilient. And I think in general the European economy has been frankly better than we thought. As you know where our largest presence by quite a large measure is in the UK and the UK is held up well and as Vasant said in his remarks, benefited -- benefited from the lower value of the pound driving lots of inbound traffic into the UK, that certainly has helped. And when we look around the rest of Europe, our largest presences are in France and Spain which have also held up well. And then we’re seeing countries like the Nordics continue to do well. In terms of the yield side of it we’re still working our way through redoing of these contracts, as both of us alluded to in our remarks, its just a bit more of a slog to get there than we might have thought or hoped in the in the first place. But we are making good progress. I think we’ll continue to make good progress as we proceed through into the fourth quarter and to the degree that we've got good incentives built in place and we’re getting good volume growth, all boats rise, which is a good thing for everybody.

Moshe Katri

Analyst · Moshe Katri from Wedbush Securities. Your line is open

And Vasant indicated -- pointed to some new business in Europe? Is there anything substantial there?

Vasant Prabhu

Management

No. I had said that on the process transaction side, yes, we’ve been saying for a couple of quarters that we had some gains in Europe on the process transaction side. But overall as Al said, I mean, we’re very pleased with the way the – the vast majority of our business in Europe is under contract, and we have been for a certain portion of that working with clients to reset commercial terms once rebates went away and that's gone well longer than we would have liked, but it's going well. So, on all fronts Europe has done, as we’ve said before equal to or better than we expected. And from an accretion standpoint certainly has been performing better than we expected and we’ll give you a little more about that once we are through with the year and can give you a full sense of the year.

Moshe Katri

Analyst · Moshe Katri from Wedbush Securities. Your line is open

Thanks.

Operator

Operator

Our next question comes from the line of Jim Schneider, Goldman Sachs. Your line is open.

Jim Schneider

Analyst · Jim Schneider, Goldman Sachs. Your line is open

Good afternoon. Thanks for taking my question and good luck to you Jack in your future endeavors. I guess, my question really comes down to the cross-border, obviously the volume is holding in there, but at least by our calculations it looks like the cross-border yield improved somewhat. So, can you maybe give us a sense of whether that's correct and if so what drove it? Was it regional mix? Was there some pricing impact or was it one of wins you just referred to?

Al Kelly

Management

No. I don't think you should conclude that there was an improvement in yield necessarily. I mean, clearly from quarter to quarter there are some changes in mix and so on. Some of it could be as you see the exchange rate had been moderating a bit certainly that helps our reported cross-border dollar numbers. But there was nothing -- there was no real change that would drive a big change in yields in the cross-border business.

Jim Schneider

Analyst · Jim Schneider, Goldman Sachs. Your line is open

And maybe you could also just kind of address the incentive levels and you talked about being almost 80% of the way there by the time you finish this fiscal year. Can you maybe just address directionally where those incentive levels would go in terms of normalizing as we headed into 2018?

Al Kelly

Management

Yes. We’ll talk about that when we talk about 2018. We’re not – I mean, if your question was what’s the likely range of incentives or the percent of gross revenues and all that next year. I think we can get into all that when we talk about 2018, so its little too early to talk about all that right now. I think all we were signaling was that there is going to be some shift in Europe of incentives from what we thought we would get done this year into next year. And I want to emphasize that is driven more by client preferences and timetables and their desire to do things on a certain timetable than ours, and we’re adapting to their requirements.

Jim Schneider

Analyst · Jim Schneider, Goldman Sachs. Your line is open

Fair enough. Thank you.

Operator

Operator

Our next question comes from the line Tien-Tsin Huang from JPMorgan. Your line is open.

Tien-Tsin Huang

Analyst · JPMorgan. Your line is open

Thank you, Jack. Congrats my friend. It’s been fun. I guess a question I don’t want to ask – should I think which one to ask. Okay. So, the -- maybe just the change in guidance. Can you just walk us through the change in guidance? How much of it is incentives versus some other factors. And the change to the incentive outlook, is at all timing or do you anticipate paying little bit less than what you previously forecast?

Al Kelly

Management

Well, there’s a little bit of let's call it better than expected execution, a little bit of it in Europe, but you should think of it as almost all timing and almost all Europe. So that's one contributor. The three factors that went into sort of the change in the outlook is the performance we’ve had to-date, some moderation in the exchange rate headwind, some reduction in the original expectation on incentive. And on the EPS side it reflects the benefits we’re getting from the tax rate we now have which we talked about last quarter, as well as the revenue being stronger than we had thought at the beginning of the year. So, there's no – there’s nothing unusual other than the actual results and the trends we’re seeing.

Tien-Tsin Huang

Analyst · JPMorgan. Your line is open

Got it. Thank you.

Jack Carsky

Operator

Thanks, Tien-Tsin.

Operator

Operator

Thank you. Our next question comes from Ramsey El-Assal from Jefferies. Your line is open.

Ramsey El-Assal

Analyst · Jefferies. Your line is open

Hi, guys and congratulations Jack, we’re going to miss your special sense of humor. I was -- I had a follow-up question also on incentives kind going on Tien-Tsin question which is simply that as we sort of – as incentives -- the expected level kind of get pushed out, does it increase the chances of sort of incremental volatility and outline? Will there be a quarter coming up where we get a sort of a snapback there and it catches folks by surprise or should you do just they sort of push out and imply kind of a gradual slope?

Jack Carsky

Operator

Again, I’d just remind everybody that this -- there are at least three factors that go into this that make this somewhat difficult to predict. And I think we’ve shown how difficult it is to predict, because we haven’t hit the number in the last couple quarters, but it’s the -- when is the deal going to actually come to pass? What are going to be the terms of the deal as you actually get in to the last bits of negotiation? And then, what actually volumes are you going to get against those negotiated terms. So, the reality is, in this particular case it just that the period of time to get through over a 100 client contract is just taking longer than we thought. I don't think we want to get into predicting business or forecasting business or what it would look like quarter by quarter, but I think this is just simply a matter of a process that we have to get through and as Vasant said we’re hoping to get through at about 80% of it by the end of the fiscal year.

Vasant Prabhu

Management

And as we’ve told you before, I mean, its not something we think should be focused on to the extent it is on a quarter by quarter basis. And as you know we explicitly don't try to get deals done based on quarterly timetables and so on. So the short answer to your question is that a snapback kind of thing? No. But is there likely to be a quarter where incentives run higher than we might have expected. Of course, I means just as they’ve run lower than we expected in some quarters and some quarters they could run higher than we expected. But that isn’t any snapback kind of reasons that you should expect. We typically look ahead and give you our better sense of what might get done in the quarter coming up.

Jack Carsky

Operator

Next question please.

Vasant Prabhu

Management

Thanks, Ramsey.

Operator

Operator

Thank you. Our next question comes from Darrin Peller from Barclays. Your line is open.

Darrin Peller

Analyst · Barclays. Your line is open

Nice guys. Just first of all, Jack, congrats again. We’ll catch up soon, but we’re going to miss obviously. Just on the higher level now, if you can just touch again, I mean on the pricing environment a bit more you know again you commented on yields coming in better in Europe since the deal, and we've seen a number of years were obviously incentives and rebates have been higher both as a percentage of gross revenues on a year-to-year basis. It feels like at some point on the gross yield side it's going higher, but the rebate side is keeping up pace to some extent that you would see a bit of a divergence between the two. I mean, is there anything you can comment on conceptually and what you're seeing in your conversations with clients? Has there been more of a realization that the value add you guys provide has reached the level where pricing is at a point where we don't need to keep providing higher and higher incentives and rebates. This is about the right points. Just a little more color on that would be great? And then just a quick comment on Q4, I know you're saying some of the Europeans stuff is pushed and there’s been a lot of questions on incentives, but it looks like calculating what you're guiding would be about $200 million sequential increasing in your incentive and rebate line, which is kind of lot. I mean it just hard to envision why that would all be in one quarter unless there’s I think someone else has other things going on. So that’s really just the thought of the question. Thanks guys.

Al Kelly

Management

One the first question Darrin, when you look at the overall numbers, it's a result of hundreds of deals around the world, and they all take on different flavors. I think in general people bet many of our clients and a testament to that is the longevity of many of our relationships that are very deep and have lasted decades that people value plenty of aspects what Visa brings to the table from our global scale to our risk and fraud prevention tools to our brand et cetera. That said, all of that stuff is valued when it comes to negotiation people negotiate a card as do we and you end up, everybody ends up, compromising and end up in a certain place. But I think I haven't seen nor as I’ve talked to our clients around the world, any view that the value that we’re bringing into the table is any less than it's been in fact. I think as we move into a digital world and we continue to try to be a leader in terms of thinking about digital tools and solutions that I think that many issuers particularly when you get beyond the very top issuers who also had the funds and wherewithal to be investing in some of these kinds of capabilities that are -- what we bring to the table is very valued. Vasant, you want to add to that.

Vasant Prabhu

Management

The only thing was that there was a specific question on why client incentive if you derived the fourth quarter might look the way they do. I would say a couple of things. There is the fiscal fourth quarter effect to some degree in that. We have been talking to people especially in Europe for several months now in and it back and forth on finalizing agreements and the documentation and so on and there’s a fair amount of that is happening in the fourth quarter and as we get it done in the fourth quarter since these discussions have been underway for a few months. As happens in many cases the incentives you pay reflect when the deal was either agreed to or initially discuss. So there’s an element of retro-attractiveness to it all of which is captured in the incentives you would probably recognize in the fourth quarter. So some elements of all that that flow into it, and then as Al said, I mean, we have fairly rigorous process and we do the best we can to give you the best sense, but in the end we won't sign a deal because quarterly deadline is approaching, but we’ll do our very best to get done everything we are setting out to do right now.

Jack Carsky

Operator

Thanks, Darrin. Next question.

Operator

Operator

Okay. Our next question comes from the line of Craig Maurer from Autonomous. Your line is open.

Craig Maurer

Analyst · Craig Maurer from Autonomous. Your line is open

Hi. Jack, it’s been pleasure over the better part of 15 years, hopefully we can meet up in Tahoe one day. Regarding the business can you first comment on what your success rate has been in Asia and China specifically in converting dual brand cards into a single brand companion card for cross-border? And secondly, was there any benefit in service fees from the restructuring of contracts around the breakup of scheme and processing in Europe? Thanks.

Vasant Prabhu

Management

On service fees in Europe really sort of it’s – the breakup of scheme and processing. We’ll se over time what the impact is. But in the short run it really has no impact on the fee structure that was in place. But it will evolve over time, I’m sure. In China you know…

Al Kelly

Management

I think in China we have I think we have 55 banks and 42 of them only issue the single branded card. The remaining 14, 13 do the dual branded. We’ve had some success, frankly not as good as we would like it be and its going to continue to be a real focus of ours and something that given the importance of the cross-border volume from China something that we’re working closely with the banks on. I’m going be in India and China in three weeks and that is something that I will be talking to both our team there as well as our Chinese client.

Vasant Prabhu

Management

Yes. Just in terms of the trend in that business over the last couple of quarters we highlighted issue last quarter. I want you to know as we said earlier that if you adjust for China, Asia was growing double-digit. The domestic dual branded card volumes in China were relatively stable quarter to quarter, so we didn’t see a sequential decline. And the cross-border business coming out of China as Al said in his comments has been strong and stable. How it all plays out in the next few months, we’ll have to wait and see.

Craig Maurer

Analyst · Craig Maurer from Autonomous. Your line is open

Thank you.

Operator

Operator

Our next question comes from the line of Sanjay Sakhrani, KBW. Your line is open.

Sanjay Sakhrani

Analyst · Sanjay Sakhrani, KBW. Your line is open

Thank you and congratulation Jack, it’s bittersweet. I guess I have another question on incentives and specific to Europe through the commercialization of the contract there, understanding there some -- the timing-related impacts that are causing lower incentives this year. Are there any specific pricing impact as well that happen in conjunction with the commercialization of those contracts? Or should we expect those to sort of happen at the same time? Thanks.

Al Kelly

Management

We made -- in the year that we've owned Visa Europe. We have made a few pricing changes and there are number pricing changes that we’re continuing to look at it in addition to obviously the commercialization of as you said of the contracts to do away with rebates and put incentives in place.

Sanjay Sakhrani

Analyst · Sanjay Sakhrani, KBW. Your line is open

But do those happen at the same time at points like when you renew them and put in new incentive agreements. Does that come with the revised price schedule?

Al Kelly

Management

So the price schedule as you know we have our price schedule and then the incentives then are tailored by client. So when we make price adjustments we make them for the system as a whole typically and then the commercial – the commercialization of some of these contracts is something we do client by client. And just to emphasize, I mean the vast majority of our business in Europe has been and remains under contract. This is something we’re doing ourselves proactively to adjust some of the terms in the contracts to make them more commercial in a world where rebates no longer existed. But the pricing itself is that's related to our normal course what we call rack rates or list prices or whatever you want to call it.

Jack Carsky

Operator

Okay. Thanks Sanjay. Next question.

Operator

Operator

Yes. Our next question comes from Dan Perlin from RBC Capital Markets. Your line is open.

Dan Perlin

Analyst · RBC Capital Markets. Your line is open

Thanks. And Jack, I can only say one thing, jealous but congratulations. Well deserved, I'm sure. A lot was said at the Analyst Day around Visa Direct, and I wanted to just kind of hone in on the partnership you have now with PayPal, this collaboration you guys are doing. I guess one is are those cards -- the debit cards that are going to be issued, are you going to actually route those through Visa Direct? And then secondly, do you think that, that partnership will help insulate you guys from some of the risks associated with PSD2? Thanks.

Jack Carsky

Operator

Well, first of all we’re very pleased to extent our deals that we have with PayPal in North America and Asia into Europe. And particularly the fact that we’re operating full consumer choice, and obviously part of the deal is the ability to use Visa Direct to push PayPal account balance to bank accounts. And it's a fairly extensive deal because there’s also an enablement of Visa Checkout relative to the Braintree Gateway. And in Europe in particular given the fact that PayPal has a banking license we’re obviously licensing them as a full-fledged issuer where they'll issue PayPal’s debit cards in Europe. So it's an extensive agreement that absolutely covers Visa Direct, but it also covers the very important aspect of the prior deals centered around full consumer choice as well as then working closely with us in enabling Visa Checkout as well.

Dan Perlin

Analyst · RBC Capital Markets. Your line is open

And do you think that helps in that partnership to protect you guys from PSD2 as that regulation rolls within 2018?

Al Kelly

Management

I think that everywhere that we can further embed a Visa card into the payment stream and build the loyalty of the consumer certainly helps us. I mean, I think that at the end of the day PSD2 is going to generate a requirement that everybody focuses really hard on consumers and trying to make sure that they're providing the best possible consumer value propositions and the best possible consumer experiences. So to the degree that we could help further solidify the relationship that our issuers have with their customers, all that can only go to help fortify the issuers against the against PSD2 and the competition that can come from their accounts happening to be opened.

Dan Perlin

Analyst · RBC Capital Markets. Your line is open

Thank you.

Operator

Operator

Our next question comes from the line of Bryan Keane from Deutsche. Your line is open.

Bryan Keane

Analyst · Bryan Keane from Deutsche. Your line is open

Hi, guys. Wanted to just ask what percentage of the European contracts are done today? I know you said 75% to 80% is the goal for the end of the year, but just looking for a mark for today. And then secondly at the time of the Visa Europe acquisition I think the deal was to be EPS accretive in low single digits for fiscal year 2017 and then high single-digit percentage points range by fiscal year 2020. There’s been a lot of moving pieces here. I'm just looking for an update now on if those goals will stand?

Al Kelly

Management

Well, the question number one, Bryan, and I’ll let Vasant answer question number two. We don’t want to get into a daily tally sheet on this, but again we’re not probably going to disappoint by not quantifying exactly where we are, but I think you can assume that we’re somewhere below 80, but above a fairly decent number since that we are confident in being able to say we think we can get to 80% by the end of the fourth quarter, but we don't really want to get into setting a precedent of providing that kind of update. Vasant, in term of accretion.

Vasant Prabhu

Management

Yes. In terms of accretion as you all know, volumes, European economies have been stronger than we expected, so our volumes as you’ve seen have been running better than we might have expected at the beginning of the year. All when we did the acquisition model that valued Visa Europe. Certainly the weak pound and the euro have helped the cross-border business, frankly the weak pound has caused a massive amount of cross-border into the UK. In addition to that you know that we have taken some pricing and our yields have run a little better than we expected. And so far things are well in terms of renewals and retaining contracts and business and so on. So when you put it all together clearly Visa Europe is doing better than we expected this year and accretion is running ahead of the low single-digits we have told you. But the year isn't over yet, so we’ll till the end of the year and give you an update in October as to whether accretion was in the first year and whether we have a different perspective on the longer term outlook on accretion. But its early days and things are going well.

Jack Carsky

Operator

Thanks, Bryan.

Bryan Keane

Analyst · Bryan Keane from Deutsche. Your line is open

Right. Thanks. Congrats Jack as well.

Jack Carsky

Operator

Thanks, Bryan.

Operator

Operator

Thank you. Our next question comes from the line of James Faucette of Morgan Stanley. Your line is open.

Vasu Govil

Analyst · James Faucette of Morgan Stanley. Your line is open

Hi. This is Vasu Govil for James. Thanks for taking my question and Jack, congratulations.

Jack Carsky

Operator

Thank you.

Vasu Govil

Analyst · James Faucette of Morgan Stanley. Your line is open

Just quick question, first one to Vasant, you talked about – you sort of mentioned that cross-border volumes would kind of lap the double-digit growth rate next quarter. So just want to get a sense for what’s baked into guidance? Are we assuming that this double-digit growth rate is sustainable or do you think that it could decelerate back into the sort of high single-digit range? And then a question for Al on India, Visa is clearly benefiting from the government push towards non-cash form of payment there, but there are local mobile wallet players that seem to be making a big portion there fast getting traction. So can you talk about the competitive dynamic and potential for India -- the Indian market to kind of leapfrog card payments and go straight to mobile? And how is Visa position on the ground do sort of preserve and grew their within electronic payments in India?

Vasant Prabhu

Management

So, on the cross-border growth rate, real quick, we like what we see on the cross-border trend. We’ve seen the pound strengthen a bit, but that didn’t change the strength of the cross-border business into the UK. We saw the dollar weaken a bit, but that didn’t seem to change the trend so far of cross-border business outside going, leaving the U.S. So overall the cross-border business seems to have pretty good momentum. And yes, the comparison get tougher, but we feel pretty optimistic about it. So we’ll wait and see how it goes. When you lap big increases of course you have to – it’s a little harder to forecast, but we like what we see a lot.

Al Kelly

Management

In terms of India, its such an exciting market and there's a lot going on obviously because it's an exciting market and a lot going on, there’s a number of players trying to get into the market. We’ve been there for a long time. We believe that as we think about growing our network and in particular merchant acceptance that we have to have different plans in emerging market versus a developed market and in the case of India we clearly have to have a way that's low cost, low hassle, low friction to enable merchants to sign up and that is why we initially went with a QR code and now we have worked closely with some of our network colleagues on an interoperable QR code that works with our mVisa application and allows a quick and easy and will have to setup for merchants and a relatively easy experience for the India consumer. It is very very early in the payments maturation curve for India. There is years of to still play out here and we’re going to do everything we can to take advantage of our heritage and tradition, our brand, our different products that are our security, the globality of our network as well as our digital tools to make sure that we’re winning at least our fair share if not more of the business in India as it grows recognizing clearly that we've got competitors that go beyond the -- just the traditional players that we competed with over the last number of decades.

Vasu Govil

Analyst · James Faucette of Morgan Stanley. Your line is open

That’s very helpful. Thank you.

Al Kelly

Management

Thank you.

Operator

Operator

Thank you. Our next question comes from the line of Paulo Ribeiro from BMO Capital Markets. Your line is open.

Paulo Ribeiro

Analyst · Paulo Ribeiro from BMO Capital Markets. Your line is open

Thank you. Good evening. When you talk about the impact on expenses from tech investing, could you give us some color on where you’re investing? I assume part of it is China and where else in terms of either geography or products have you guys focused your dollars on?

Al Kelly

Management

I’m sorry, you’re talking about technology?

Paulo Ribeiro

Analyst · Paulo Ribeiro from BMO Capital Markets. Your line is open

Yes. Your technology, because you guys mentioned that what's driving expense is technology and Visa Europe integration? What is in technology? Where are you spending the money in terms of....

Al Kelly

Management

Well I’ll start and Vasant can add to what I have to say. Clearly China is one where we’ve stated a number of times that we are investing ahead of the process of you’ve been able to actually operate there not knowing exactly when that will be. I would say the other categories that come immediately to mind are open VisaNet. We talked a bit about that at Investor Day that we are looking as we have begun the process of building a more open architecture world and a more modularized version of VisaNet to meet the needs that we have going forward and allow us the flexibility to actually we have necessary put processing right in a country without it being a big deal where a data center could be in a small closet as opposed to a large facility that has to have all of the accompanying electronics and cooling and etcetera fairly digital. And all of the digital tools that we are building is an area that we are spending a lot of time and effort on research. We opened up a -- I think we talked about this at some point in the past that in February we opened up a new facility in [Indiscernible] focussed on research and we are doing a whole number of things around looking at applications of block chain and all official intelligence and different other ways to build a data and our analytics capabilities. And I guess the fifth category I would say would be security and cyber security given how important security and trust in the payments ecosystem is we continue to look at every possible offering that’s out there related to physical and cyber security and make sure that we are being leading edge and investing appropriately to make sure that given the role that we play in the ecosystem that we are doing everything we possibly can help make sure that transactions as they are flowing through the system and transactions as when they are at rest are all protected to the maximum degree possible. So those will be the things I would say. Would you add anything Vasant?

Vasant Prabhu

Management

Yes, I think the other things Al went through I think a very comprehensive list. I mean a few other things just to highlight would be continued investment in the Visa developer platform. Investments and now rolling our Visa checkout and Visa Token Service and mVisa around the world. Big push on mVisa in places like India and parts of Africa. Investments in our innovation centers, you heard about the London Innovation center and how significant it has become. Investments in co-development around our innovation centers with our clients. So that’s a – there’s a lot of areas where the things we have developed are now in the process of being deployed.

Paulo Ribeiro

Analyst · Paulo Ribeiro from BMO Capital Markets. Your line is open

Great. Just a quick clarification. PayPal, the roll out of the PayPal partnerships around the world they are not a big investment, they are not in that number then that we are spending.

Al Kelly

Management

There is a little bit of work there, but the essences of those agreements are not a major workload for us, it’s more a matter of, actually more change actually on the part of PayPal and it is on part of us. And I’d say – I’d add that they have been a really terrific partner.

Paulo Ribeiro

Analyst · Paulo Ribeiro from BMO Capital Markets. Your line is open

Thanks.

Al Kelly

Management

Jenny, at this point we have time for one last question.

Operator

Operator

Thank you. Our next question comes from the line of Lisa Ellis, Bernstein. Your line is open.

Lisa Ellis

Analyst · Lisa Ellis, Bernstein. Your line is open

Hey guys and Jack you will be next one final congrats from me. Visa Checkout related question from me, one, do you have any updated stats to give us on Visa checkout and then little bit of a more strategic question, you know you continue to kind of fight head to head with Visa Checkout with these more staged wallets around the world whether that’s with PayPal or with [Indiscernible] payor now some of the models inside of Amazon, would you contemplate adding more of that capability within Visa Checkout meaning via prepaid vehicle the ability to keep a store balance Visa Direct, using Visa Direct to be able to enable P2P and why enrol or why not?

Al Kelly

Management

Hi Lisa. And answer to your first question, we are nearing 23 million users who have signed, you know actually signed up for Visa Checkout. I think we talked a little bit about this. The whole wallet [ph] thing is a bit of a mixed bag of activity around the industry and I think not necessarily the most user friendly thing for consumers because there are so many options. We think of these Checkout more as a platform that we necessarily think about it as wallet and but that said strategically I think anything that supports the four party model that makes sense in terms of integration or capability we’re going to be open to look at as we go forward, because ultimately we want to be part of a solution of coming up with a smaller number of easy, convenient and wallet that have the type of functionality that consumers would want and expect and hope that help brings some of what I think is a bit of confusion around wallets and Checkout in the e-commerce world, bring a bit more order to it overtime.

Lisa Ellis

Analyst · Lisa Ellis, Bernstein. Your line is open

Perfect. Thank you.

Al Kelly

Management

Thanks, Lisa.

Jack Carsky

Operator

And thank you all for joining us today. If anybody has any follow up, feel free to call myself, June or Victoria.

Operator

Operator

That concludes today’s conference. Thank you for your participation. You may now disconnect.