Bill Carcache - Nomura Securities International, Inc.
Analyst · Nomura. Your line is now open
Thank you. Charlie, I wanted to follow up on your comment about Visa issuers having I believe you said 12 months of exclusivity to promote their brands on PayPal. Do you have a sense for what would lead issuers to want to take advantage of that period of exclusivity? And do you expect – you touched on this earlier. But maybe a different way of asking the question is do you expect that the partnership agreement is going to drive a little bit more of a shift in the mix of PayPal volumes funded by Visa products?
Charles W. Scharf - Chief Executive Officer & Director: Listen, I guess the way I'd put it is I think – so first of all, it's completely up to the issuers on whether or not they want to proactively work with ourselves and/or PayPal. Again, we're not telling any issuer they have to do anything. But what we've heard consistently from issuers, and I certainly experienced it when I was at one, is that ACH is a really bad thing. You're disintermediated. It's a bad customer experience. They don't understand the process to dispute things. Call centers don't understand information and things like that. And so given a choice, you'd rather have a transaction run over a Visa debit or credit product rather than ACH. So I would assume that most issuers would choose to want to actively engage to try and move those transactions onto cards which, quite frankly, consumers know, love, understand and are very comfortable with how those products work. And so during this period of time, PayPal wants to work actively with us because to the extent that consumers want to do this – again, I can't speak for them, but consumer choice was an important part of the discussion in the press release, and that's what this actually provides. So again, the way we look at, just as the network – but the way we look at what we've done in this agreement is we've taken – we've tried to work with PayPal in partnership to take away the things that discourage people from working together and take away the things that create bad customer experiences. And just when do you that in anything, hopefully you wind up with a position where people actually work together. And if you don't even just get back to – it should produce a higher level of growth coming from someplace else. And whether that comes from other networks, cash, check, any alternatives out there, we don't know. But that's what this agreement is. It's about taking those bad things out, providing a better consumer experience, and then the consumers will ultimately choose what they want to use. And again, as I said, we feel very comfortable that we'll do quite well in an environment like that, as our clients will.