Chris Reading
Analyst · Dougherty & Company
Thanks, Jon. Before we review the financials in detail, I would like to provide some color on the quarter as well as to discuss our plan for the remainder of the year. For starters, business overall for the quarter, look pretty good. On a business per clinic basis, we averaged 24.3 visits for the quarter, which is usually a vacation heavy period for us in this year. We held our clinic volume numbers very steady through the summer months. We saw a sequential improvement from July to September, which was nice to see. Net rate improved slightly from Q2 to $105.04, up about $0.19 quarter-to-quarter. We are able to make some operational adjustments within the quarter that had a positive rate effect. Offsetting that somewhat was a mix shift that we saw. Our Medicare business grow at a higher rate than we produce in our work comp business, which also grew but at a slower comparative rate. Larry will likely cover that in his comments, so we will speak to that further during Q&A. Same-store volume was also positive for the quarter as well as the year-to-date period, up 3.3% for the quarter, which was a 90-basis-point bump, up from Q2 and a 4% same-store visits rate for the year so far, which is an improvement over our six-month trend. In the quarter, we worked to right-size some individual partnership staffing, which have gotten a little out of shape, and we were able to get a good portion of that done in the quarter. Accompanying that was about $0.01 worth of severance-related costs, which affected this quarter. Having now completed a couple of rounds of 2016 budget work, in detail, a couple of things are clear to me. This year, we allowed ourselves to get a little out of shape. It happened slowly, and we adjusted to it a little too slowly as well. The way to think about it is illustrated in the following example. We now have over 500 facilities across many partnerships. And if we are inefficient for just one hour per day in those facilities on a clinical basis, it has a small impact on the local facility that magnifies greatly over base – over our base to produce a hefty gain of over $4 million, which is a meaty number, which definitely moves the needle. So we’re able to clear the vast majority of that out in the quarter. But we need to pay close attention to make sure it doesn’t happen again. So the challenge as well as the opportunity really lies in our ability to match staff to volume on a day-to-day basis. Now in real life, specially in our services business, we have peak clinic days and times early and late, especially in the day coinciding with before and after work, and school times, with a value period, the late morning and right after lunch, where we need to do a better job of uniformly filling in those slots with injured patients who are not currently working for whatever reason. The second thing that is clear is we still have a great deal of opportunity to move forward in a number of areas. Our facilities, for the most part, at capacity, many of our clinical teammates have some opportunity at various times throughout the week to improve efficiencies, at least part of the time. We are making a difference in people’s lives through our care, and there are plenty people across the many markets, who can benefit from our service. We have a great network of committed salespeople as well as connected clinicians who can help to drive more of those people to our facilities and we have bright, committed people who are capable of adapting as the market changes. We continue to work hard locally, regionally and in our home office on our collective accountability to do what is necessary to continue to position the company for success. We continue to make necessary adjustments to remain healthy, to commit to driving business so that our local teams have balanced and productive schedule, to making small corrections so that larger ones can be avoided and to provide the necessary tools and communications so their partners are able to stay on course and continue to grow their volumes and improve their local market positions. For the remainder of 2015 and into 2016, we will have a heavy focus on getting and staying as healthy within and across all of our partnerships, so that the body of our entire company can do all that we are capable of doing in a market, which, while challenging, is also filled with a great deal of opportunity. We are going to have to adjust and approach things a little differently in order to achieve what we are capable of achieving. I’m confident that we have the people and the resources to do it. Shifting gears a bit. We are having a good development year, both organically and through de novo – organically through de novo additions within and across our most successful partnerships as well as through acquisitions. And while we didn’t announce anything in the quarter, we’re getting the things done that you would expect us to do. Since June, we have added 10 facilities as de novo or tuck-ins done very efficiently, and we expect to finish the year in strong fashion as we complete our work plan for 2015. A few more points. This quarter you will notice that our corporate costs were down on an actual basis compared to prior year and also down as a percent of revenue. And then, Larry will speak to that in a little bit more detail. But I wanted to mention that we will make adjustments as we work to fully realize our opportunities. Cash and days sales outstanding remain in excellent shape, and we continue to deploy our resources in a way to create more opportunity for our patients, team, shareholders and company. In closing, let me say that we had a lot of work to get done this quarter. And while we got a good chunk of it complete, we still have more to do. With the strength of our partnership-focused model, coupled with the resourceful and capable team that we have here, we will continue to make the necessary adjustments to allow our company to prosper and remain healthy. We will continue to attract excellent private practice entrepreneurs, who will help further – who will further help us shape, grow and expand in existing and new markets and we will work hard through our Fit2WRK platform to further grow and expand our industrial base of clients and services. That concludes my color related comments in the quarter. Larry, would you go ahead and please review – would you please review and discuss our financials in more detail?