Louis Hoch
Analyst · H.C. Wainwright
Thank you, Paul, and welcome, everyone. It was another quarter of strong growth. Consequently, I am pleased to reiterate our guidance for revenue to be between 18% and 20% for the year. Results once again reflect our diversified business strategy, diversified in the markets we serve and the payment channels that we offer. This quarter, results were led by a strong performance at prepaid, where revenues were up 197%. As a sign of prepaid's continued growing momentum, the third quarter was the first quarter in the company's history in which the volume loaded onto prepaid cards exceeded $100 million. For the quarter, prepaid continued to have solid growth, not just in load volumes, but in transactions processed and purchased dollars processed. While residual revenues from expiring card programs were certainly a contributor to our strong revenue growth, load volumes, transactions, and purchased dollars process were all generated from ongoing programs. Consequently, these record amounts provide a clear indication of the strength of our prepaid business beyond any reliance on expired cards. Houston will discuss new accounts and the strong growth with the long term corporate expense and disbursement clients. But let me quickly touch on one of its most significant accomplishments. As recently announced, we won our first state administered program. This is totally new, a very large market opportunity for us. So we believe prepaid has built a solid foundation of reoccurring revenue programs as a solid base of which we can grow, evidenced by the increasing load dollars. Loaded dollars on the cards is a leading indicator of future revenues, creating either revenue from spend or revenue from spoilage. Both revenue and margins were up again at output solutions this quarter as Sy Green and his team continue to utilize every ounce of available capacity. For that reason, we're investing approximately $1 million in new technology at output solutions that should increase our capacity by 50%. At the same time this should also increase the speed of production and reduce costs. This new system will increase our flexibility, including the ability to handle mail, run data files, which is a key requirement for large projects where we were previously less competitive. Last quarter, we noted that we had hired two seasoned print and mail sales executives. So combining his contacts throughout the industry with expanded capacity will make us a formidable competitor for larger, more lucrative programs. Often this should lead to what we believe will be both a better top and bottom line. We continue to expand our relationship with LA County, handling their check disbursements needs both fees and fines that were overpaid. We mailed 142,000 letters and 27,000 checks for LA County in the third quarter. We also took on additional cities in the quarter handling their utility bill credit for the quarter in total was sent out a record 900,000 checks. Developments and output continued to be representative of the transformation and integration taking place across Usio output recently launched with a toll road customer for disbursement bill by plate toll bills. The bills have a QR code that the recipient scans, which takes a little to a payment portal built and operated by Usio. There is strong interest among government agencies and utilities in the scan to pay options. Not only is it easier to set up, they've created a more traditional customer portal. It also seems to drive payments early. We also continue to attract new accounts which are completely electronic with no credit or mail service. Such accounts involve the creation of e-bills that are e-mailed the customers and then directed to a Usio managed payment portal. This is obviously higher margin business. Turning the card, PayFac continues to generate strong growth, 27% for the quarter, as Greg will discuss, it's been a busy quarter of increasing penetration with existing ISVs, implementing new ISVs and building a strong pipeline, including three significant new opportunities which we are aggressively targeting. And in ACH, total revenues were up on the strength of associated services such as PIN-less debit and account inquiry. We expect this to be the last quarter of which volumes are below year-ago levels as this is the last year-ago quarter that included meaningful Voyager volumes. This in turn should help us improve overall segment revenue growth and profitability. Margins were up in the quarter due to the highly profitable ACH revenue growth as well as due to spoilage revenues from our prepaid segment. Our business will always include some spoilage from expiry that card. In the immediate term, the majority has been generated on the New York City COVID incentive program, which will be winding down further in upcoming quarters. In the third quarter, we did see an increase in our selling, general, and administrative expenses. Many were onetime in nature. We expect these expenses to trend down in the fourth quarter, but probably not to the levels we experienced in the first and the second quarter of the year. Having grown revenues 25% over the first three quarters of the year, costs are understandably up to support this rapid expansion. Our goal is to keep the rate of overhead expenses growth below that of revenues in order to realize the significant operating leverage our business model can deliver, and we expect to see that improve as we move forward. The net result is an increase in operating income, adjusted EBITDA, EPS from a year ago, although each was down sequentially from the second quarter, which we called out on our last quarter conference call. Cash was a good story as we generated nearly $750,000 of cash over the last three months. Some of that was a product of over $500,000 in interest income in the third quarter. We anticipate another significant increase in interest income in the fourth quarter. In summary, prepaid is positioned for the future with its high loan zone cards. Card is sitting on some of the potentially largest new ISPs in our history. ACH is rebounding and we are increasing our capacity and output by 50% due to strong demand. Another solid quarter with strong top-line growth, internal investments to sustain that growth, and improve operating leverage over time. Consequently, as Paul noted, we are reiterating our guidance for the year. And now I'd like to turn over the call to Houston Frost.